#181: Dr. Bianca Lochner, Feroz Merchhiya, Dr. Muriel Reid, & Ken Williams – Smart Cities & Digital Innovation – Transforming Cities with AI & 5G

The Public Sector Show by TechTables

EPISODE DESCRIPTION

Featuring:

• Dr. Bianca Lochner, CIO, City of Scottsdale
• Feroz Merchhiya, CIO, City of Glendale
• Dr. Muriel Reid, CIO, City of Jackson, MS
• Ken Williams, National Sr Manager, Partner Solutions Engineering at T-Mobile

Note: At the time of recording, Feroz Merchhiya was serving as CIO for the City of Glendale. He is currently the CIO for the City of Santa Monica, as of release date on November 1st, 2024.

Summary

Guests share their expertise on smart city initiatives and digital transformation in local government. This dynamic conversation explores how cities are leveraging emerging technologies, from 5G infrastructure to artificial intelligence, while fostering collaboration between public and private sectors to enhance community services and resident experiences.

In this episode, you’ll learn:

• How cities like Scottsdale and Glendale are implementing smart city initiatives through strategic roadmaps and innovative technologies
• The role of GIS and data analytics in improving public safety and city operations during major events
• Approaches to implementing AI solutions safely and effectively in government settings
• How public-private partnerships and inter-city collaboration drive innovation in municipal services
• Strategies for balancing competition and cooperation between neighboring cities to improve resident services

TIMESTAMPS

(00:00) Intros

(03:55) Scottsdale's Smart City Journey and Digital Transformation

(07:32) Fiber Network Infrastructure and IoT Implementation

(11:00) Glendale's GIS Center of Excellence and Major Event Management

(16:44) City of Jackson's Approach to Technology Partnerships and Challenges

(20:27) T-Mobile's Role in 5G Smart City Infrastructure

(21:29) Glendale's Implementation of Generative AI Solutions

(27:59) Scottsdale's Strategic Approach to AI Implementation

(32:41) Public Safety Communications Future with T-Mobile

(36:05) Regional Collaboration and Competition in the Phoenix Metro Area

(43:53) Cross-City Technology Sharing and Innovation

(47:04) Closing Thoughts on Public-Private Collaboration

RECOMMENDED NEXT EPISODES

→ #180: J.R. Sloan, Ryan Murray & Doug Lange – Arizona State CIO, CISO & Former CSO Talk AI

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