Parhaat Upshot.ai Podcastit (2024)

1
Why do users actually download your app? 3:40

6d ago3:40

3:40

Vaishali Dialani, Senior Customer Experience (CX) Strategist at Konabos, and Krishna Chaitanya, CX Expert at Upshot.ai, talk about why do users actually download any app, what is their thinking behind it, and how can brands leverage this insight to boost app user engagement and retention.

1
How to engage users when they are not using the app? 7:57

13d ago7:57

7:57

Explore ways to engage app users between two consequtive app usages with insights from Vaishali Dialani, Senior Customer Experience (CX) Strategist at Konabos, and Krishna Chaitanya, CX Expert at Upshot.ai. Understand the mindset behind every app install and how to differentiate your app from competitors.…

1
Why do people download apps they barely use? 4:50

20d ago4:50

4:50

Dive into the psychology and motivations behind downloading occasional-use apps with insights from Vaishali Dialani, Senior Customer Experience (CX) Strategist at Konabos, and Krishna Chaitanya, CX Expert at Upshot.ai. Uncover strategies to convert infrequent users into loyal customers and boost your app's retention rates.…

1
How to Retain Users on Occasional Apps? 1:00:31

26d ago1:00:31

1:00:31

Struggling with user retention on your occasional app? Join Vaishali Dialani, Senior CX Strategist at Konabos, and Krishna Chaitanya, CX Expert at Upshot.ai, as they dive into strategies that transform infrequent users into loyal customers.Discover key challenges in retaining users for occasional apps and how to overcome them, followed by expert in…

1
Can Gamification Really Transform Ramadan Marketing? 4:48

1M ago4:48

4:48

Dive into innovative Ramadan marketing strategies with Upshot.ai's podcast, where we explore the transformative power of gamification in creating meaningful connections. Join our host, Likitha, and marketing expert, Kaustuv, as they discuss engaging customers through gamification, personalization, and community building during this sacred month.…

1
How to kickstart your app personalization journey? 1:50

2M ago1:50

1:50

Join Engagement Expert Krishna Chaitanya and Kaustuv Dwivedi as they discuss how to kickstart your personalization journey. They talk about the importance of setting clear objectives, starting small, and how brands must be patient before they start seeing results.

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Can Gamification be used to Personalize products? 3:06

3M ago3:06

3:06

Join Engagement Expert Krishna Chaitanya and Kaustuv Dwivedi as they talk about companies that use gamification to gather user data and then deliver highly personalized product experiences for these users.

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How did Upshot.ai personalize apps according to the user journey? 3:17

3M ago3:17

3:17

Join us in our latest episode, where Engagement Expert Krishna Chaitanya, along with Kaustuv Dwivedi, discuss how Upshot.ai helped its clients achieve personalization on apps using Custom Actions and Live Rules so that users get an experience that is tailored just for them.

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Personalization Hacks: Learn from Spotify & Swiggy! 3:02

3M ago3:02

3:02

Discover the secrets behind Spotify and Swiggy's winning strategy in customer engagement. Join Krishna Chaitanya and Kaustuv Dwivedi for groundbreaking insights and tips on mastering personalization.

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How can product and marketing teams master personalization? 4:04

3M ago4:04

4:04

In this episode, Engagement Expert, Krishna Chaitanya delves into the significance of choosing quality over quantity in personalization. He also shares insightful hacks and strategies for product and marketing teams, offering valuable guidance on how to enhance user engagement through effective personalization.…

1
Is personalization risky for your business? 3:27

3M ago3:27

3:27

Join us in our latest episode, where Engagement Expert Krishna Chaitanya, along with Kaustuv Dwivedi, talk about the various risks involved with implementing personalization in your product. They also discuss ways to mitigate these risks in order to make your product personalization successful.

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Is personalization really that hard to implement? 1:38

4M ago1:38

1:38

Explore the secrets of easy personalization in our latest video! Krishna Chaitanya and Kaustuv Dwivedi break down the complexities and offer straightforward tips to master the art of personalization.

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Ready to Personalize Your Product? Discover How! 4:37

4M ago4:37

4:37

Join us in our latest episode, where Krishna Chaitanya, the Engagement Expert, and Kaustuv Dwivedi guide you through the essentials of product personalization. They'll provide a straightforward plan and key questions to help you customize your product effectively. Tune in for valuable tips and start personalizing with confidence!…

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Do apps also personalize their pricing? 1:31

4M ago1:31

1:31

In this episode, Engagement Expert Krishna Chaitanya, along with Kaustuv Dwivedi, discuss whether apps also implement dynamic pricing that is personalized according to user profiles.

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All you need to know about the different forms of personalization! 2:36

4M ago2:36

2:36

In this episode, Engagement Expert Krishna Chaitanya, along with Kaustuv Dwivedi, talks about the different forms that personalization takes and how marketers can make the experience more suited to each user segment. From personalized offers to personalized product recommendations, they cover topics that app and website owners can personalize to im…

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Does Personalization Equals Customization? 1:53

5M ago1:53

1:53

In this episode, Engagement Expert Krishna Chaitanya along with Kaustuv Dwivedi talk about what makes personalization different from customization and how it serves the end users better.

1
Why should you look to personalize? 1:26

5M ago1:26

1:26

In this episode, Engagement Expert Krishna Chaitanya, along with Kaustuv Dwivedi, analyzes the reason personalization is becoming a necessity for brands today and why they should be looking to invest in it.

1
What is personalization, and why should you care about it? 2:06

5M ago2:06

2:06

In this episode, Engagement Expert Krishna Chaitanya, along with Kaustuv Dwivedi, breaks down personalization and its importance for your product's success. They discuss its relevance and the impact it creates for users.

1
Personalization That Won't Break the Bank 37:54

5M ago37:54

37:54

In this episode, Krishna Chaitanya and Kaustuv Dwivedi discuss the implementation of personalization in digital experiences, emphasizing its significance for app engagement, conversion, and retention. They explore the multi-faceted approach to personalization, from content to UI, and share strategic tips for starting small and scaling effectively w…

1
Maximizing Customer Joy: Crafting Festive Loyalty Programs 4:58

6M ago4:58

4:58

Dive into the festive spirit with Upshot.ai's Podcast as host Architaa and marketing expert Kaustuv Dwivedi discuss the essentials of successful festive loyalty programs. Learn how to engage customers with relevant rewards, simple participation, and effective communication. Get inspired by case studies and discover tips for personalizing your custo…

1
Unlocking Festive Joy: How Gamification Can Transform Your Holiday Marketing Campaigns 4:24

6M ago4:24

4:24

In this episode of Customer Engagement 101, host Architaa Pandey sits down with seasoned marketer Kaustuv Dwivedi to delve into the exciting world of gamification in festive marketing. They shed light on how brands can leverage gamified campaigns to stand out in the bustling holiday season. From point systems and leaderboards to thematic challenges…

1
Mastering the Art of Omnichannel Marketing and Communication 10:37

6M ago10:37

10:37

In this episode of Customer Engagement 101, host Architaa Pandey sits down with seasoned marketer Kaustuv Dwivedi to explore Omnichannel Marketing. Tune in as they delve into the role of Omnichannel marketing in creating seamless customer experiences, boosting retention rates, and enhancing data collection. Don't miss out on these invaluable insigh…

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What is Time to First Value? Is it important? 3:34

6M ago3:34

3:34

Aditya and Krishna discuss the crucial metric called 'Time to First Value.' They talk about how this metric helps businesses realize if the customers onboarded are actually generating value for the company.

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How soon should you recover the money spent on customer acquisition? 7:01

7M ago7:01

7:01

Aditya Ramakrishnan, Vice President - Marketing of ImageKit.io, and Krishna Chaitanya, the Engagement Expert at Upshot.ai, talk about the timeline that companies should consider while focusing on the ROI of customer acquisition. How soon should the user makes their first purchase? What factors to consider while deciding on this timeline?Watch the v…

1
What exactly is retention? 5:04

7M ago5:04

5:04

Aditya Ramakrishnan, Vice President - Marketing of ImageKit.io, talks about what retention means and how the definition changes according to different industries. He also ties retention with the acquisition cost and elaborates on the LTV: CAC ratio and its significance in defining retention.

1
Making Enterprise Gamification Work with Nithya Radhakrishnan and Krishna Chaitanya 51:05

7M ago51:05

51:05

From marketing to sales and employee training, gamification can help drive your company forward and make your workplace highly interactive. But how to make enterprise gamification work?In this webinar, Nithya Radhakrishnan, Creative Director of Toss the Coin, and Krishna Chaitanya, Gamification Consultant, discuss how to get started with enterprise…

1
All about Retention: What Next, after Acquisition? 51:36

7M ago51:36

51:36

As you aim to bring your business to new heights, it's crucial not only to acquire new customers but also to retain them effectively. But how does retention work?In this webinar, Aditya Ramakrishnan, Vice President - Marketing of ImageKit.io, and Krishna Chaitanya, Customer Success Head at Upshot.ai, discuss what are the steps a brand should focus …

1
Upshot.ai - The right fit for your Gamification needs! 0:39

7M ago0:39

0:39

In this episode, Krishna Chaitanya, along with Kaustuv Dwivedi, talks about how Upshot.ai is the best fit and the one-stop solution for all the gamification needs of your app. Watch the episode to know more!

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How is Upshot.ai the best fit for all your Gamification needs? 3:38

8M ago3:38

3:38

In this episode, Krishna Chaitanya and Kaustuv Dwivedi discuss how Upshot.ai's genesis helps it decipher every brand's gamification needs! Discover how its unique capabilities can elevate your gamification strategies. Unlock success with the platform that's redefining engagement for brands worldwide!…

1
Gamification: What metrics to track? 1:13

8M ago1:13

1:13

What metrics to track to check if your gamification strategy actually works? In this podcast, Krishna Chaitanya and Kaustuv Dwivedi discuss what it is that organizations must keep an eye on to determine the effectiveness of their gamification strategy.

1
How to convince your stakeholders to start with Gamification? 7:39

8M ago7:39

7:39

Krishna Chaitanya, the Gamification Expert at Upshot.ai, talks you through how to convince your stakeholders and upper mangagement to start with Gamification and give it a try to remove the engagement gaps.

1
How to figure out the best Gamification strategy for your company? 6:28

8M ago6:28

6:28

Gamification Expert, Krishna Chaitanya, discuss how to figure out the best Gamification strategy for your business and to walk the line between in-your-face and subtle gamification. He also talks about different companies that use excessive or in-your-face gamification and subtle gamification.

1
Overt Gamification vs. Subtle Gamification 2:03

9M ago2:03

2:03

In this episode, Gamification Expert, Krishna Chaitanya, discusses the difference between overt and subtle Gamification and how industries and businesses choose whether to go with overt or subtle gamification.

1
Why is a tailor-made Gamification strategy important? 4:13

9M ago4:13

4:13

In this episode, Gamification Expert, Krishna Chaitanya, talks about why tailor-made Gamification is more effective. He also outlines some tips for beginners, with examples to start small with Gamification and how to build from it.

1
Should you Build or Buy Gamification? 1:43

9M ago1:43

1:43

In this episode, Gamification Expert Krishna Chaitanya discusses the tech and expertise needed for effective gamification. He also talks about the build vs. buy dilemma and Upshot.ai's role in enhancing plug-and-play gamification for businesses.

1
How to identify the problem areas to be solved using Gamification? 0:34

9M ago0:34

0:34

Adoption! Adoption is the biggest problem that can be solved using Gamification. Listen to the full podcast to understand how to kickstart your Gamification journey.

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Why choose Gamification when there are other strategies that also boost engagement? 1:56

10M ago1:56

1:56

In this episode, Gamification Expert, Krishna Chaitanya, discusses why Gamification is the best strategy to boost user engagement and how human motivation plays a part in it.

1
Resources to learn all about Gamification 1:57

10M ago1:57

1:57

In his discussion with Upshot.ai, Gamification Expert Krishna Chaitanya, lists down some online resources that people can use to learn more about Gamification.

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Pitfalls to Avoid when Applying Gamification 2:51

10M ago2:51

2:51

Listen to Gamification Expert, Krishna Chaitanya, talk about some of the most common mistakes businesses make when applying Gamification to their business and how to avoid them.

1
Hacks to ace Customer Engagement in 2023 1:27

10M ago1:27

1:27

Gamification Expert, Krishna Chaitanya, lists some hacks and tips that can help you be on top of your customer engagement game.

1
How to kickstart your Gamification Journey? 2:59

10M ago2:59

2:59

Gamification Expert, Krishna Chaitanya, shares his experience with Gamification and gives valuable advice on how he thinks people should start with it.

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How are apps like CRED and Swiggy excelling at Gamification? 4:40

11M ago4:40

4:40

Gamification Expert, Krishna Chaitanya, talks about how CRED and Swiggy are acing their Gamification games. He and Kaustuv also discuss Swiggy and its use of Gamification to boost its customer loyalty.

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What industries use Gamification all the time? 1:10

11M ago1:10

1:10

According to Gamification Expert Krishna Chaitanya, the FinTech industry is leading the race when it comes to implementing Gamification. Comment down below in case we missed some industries in which you see Gamification being used!

1
How will Gamification Change in 2023? 2:22

11M ago2:22

2:22

In this episode, Gamification Expert, Krishna Chaitanya, talks about the direction Gamification will move in 2023 and how it will transition according to the changing times. They discuss how subtle gamification is going to the forefront and affect how companies implement Gamification.

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The Understanding Gamification Podcast: E9 - Loyalty + Gamification = Success? 2:57

11M ago2:57

2:57

In this episode, Kaustuv and Architaa discuss customer loyalty in-depth and the role gamification plays in boosting it. They also list various examples of brands that use Gamification to increase loyalty.

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The Understanding Gamification Podcast: E8 - How does Gamification supercharge your user engagement? 3:35

12M ago3:35

3:35

In this episode, Kaustuv and Architaa discuss user engagement and how Gamification is a winning strategy for user engagement. They outline different game elements like Progress bars, Competition, Badges, and more.

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The Understanding Gamification Podcast: E7 - How can Gamification Help with Product Adoption? 3:16

12M ago3:16

3:16

In this episode, Kaustuv and Architaa discuss product adoption and how gamification comes into the picture to help users reach the "Eureka" moment faster. They outline different ways in which digital platforms are adding Gamification to the product adoption process to influence behavioral changes in users.…

1
The Understanding Gamification Podcast: E6 - Onboarding + Gamification = Success? 3:24

1y ago3:24

3:24

In this episode, Kaustuv and Architaa talk about user onboarding and the huge success that Gamified Onboarding is. They also exchange examples of platforms that are excelling at user onboarding with Gamification.

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The Understanding Gamification Podcast: E5 - Is Gamification really THAT good? 3:17

1y ago3:17

3:17

In this episode, Kaustuv and Architaa outline some of the benefits of using Gamification, like boosting user engagement, improving user experience, and building productive habits.

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The Understanding Gamification Podcast: E4 - Decoding Game Mechanics and Dynamics 2:09

1y ago2:09

2:09

In this episode, Kaustuv and Architaa describe the difference between Game mechanics and game dynamics with examples and highlight how they come into play while designing a gamified platform.

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