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The GSS (Global Services Sector) Project is a 5-year project based in Jamaica and funded by the Inter-American Development Bank that will provide Jamaicans with access to training and better jobs in the global services sector, namely in knowledge process outsourcing, information technology outsourcing and business process outsourcing. The GSS Jamaica Industry Hour is a monthly podcast that will share information through knowledgeable guests who will shed light on GSS industry trends and offe ...
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Skills Development for Global Services: Celebrating 5 Years of the GSS Project
51:44
51:44
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51:44
Tune in to the final episode of the GSS Jamaica Industry Hour Podcast, as we bring the GSS Project to a close! In this episode, we give a breakdown of the achievements and successes of the GSS Project, including the various developed initiatives such as the Apprenticeship Programme, and highlight the initiative’s impact on the growth of the GSS. Li…
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Training for Success: The Need for Apprenticeships Across Sectors
47:08
47:08
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47:08
The GSS Jamaica Industry Hour Podcast is back with a new episode! Come along with us as we explore the topic "Training for Success: The Need for Apprenticeships Across Sectors" through a discussion highlighting the impact of the Apprenticeship Programme in the GSS, the GOJ's intention to replicate across other sectors and the contribution to the pi…
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The Future is Now: The Rise of AI in Jamaica and Across the World
29:02
29:02
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29:02
The GSS Jamaica Industry Hour Podcast is back with a new episode! Come along with us as we explore the topic "The Future is Now: The Rise of AI in Jamaica and Across the World" through a discussion surrounding the global rise of AI and its impact & implications for Jamaica and local businesses. Listen as our host Egbert von Frankenberg, CEO & Found…
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Jamaica to the World: Exploring the Outsourcing Hub of the Caribbean
43:16
43:16
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43:16
Welcome to the 9th episode of the GSS Jamaica Industry Hour podcast, where we discuss all the latest from the GSS Project and the industry. This episode addresses the topic "Jamaica to the World: Exploring the Outsourcing Hub of the Caribbean" through a discussion surrounding Jamaica's ability & capacity to compete on a global scale to offer outsou…
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Tech to the World: Positioning Jamaica's IT Sector for Global Growth
47:51
47:51
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47:51
Welcome to the 8th episode of the GSS Jamaica Industry Hour podcast, where we discuss all the latest from the GSS Project and the industry. This episode addresses the topic "Tech to the World: Positioning Jamaica's IT Sector for Global Growth" through a conversation surrounding the IT sector, opportunities for firms to expand on an international sc…
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Recap: GSS Apprenticeship Week 2022
1:12:27
1:12:27
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1:12:27
Welcome to the 7th episode of the GSS Jamaica Industry Hour podcast, where we discuss all the latest from the GSS Project and the industry. Listen as our host Julaire Hall, Skills Development Specialist for the GSS Project, speaks with special guest Tenae Daley, Communications & Talent Platform Manager for the GSS Project, to recap the activities o…
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Careers Unlocked: Equipping Secondary Students to Excel in the GSS
51:56
51:56
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51:56
Unlock your career in the Global Services Sector! Welcome to the 6th episode of the GSS Jamaica Industry Hour podcast, where we discuss all the latest from the GSS Project and the industry. This episode addresses the topic "Careers Unlocked: Equipping Secondary Students to Excel in the GSS" through a conversation surrounding the GSS High School Imm…
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IT Outsourcing: An Investment for the Future
58:18
58:18
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58:18
Welcome to the 5th episode of the GSS Jamaica Industry Hour podcast, where we discuss all the latest from the GSS Project and the industry. This episode addresses the topic "IT Outsourcing: An Investment for the Future" through a conversation surrounding surrounding the current landscape of IT outsourcing in Jamaica, and the opportunities for growt…
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Skills for Success: The Role of Soft Skills in the Industry
48:57
48:57
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48:57
Welcome to the 4th episode of the GSS Jamaica Industry Hour podcast, where we discuss all the latest from the GSS Project and the industry, within the hour! This episode addresses the topic "Skills for Success: The Role of Soft Skills in the Industry" through a conversation surrounding the importance of developing and displaying soft skills, and th…
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Are You Ready for the World of Work: Tips & Tricks for Success
55:57
55:57
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55:57
Welcome to the 3rd episode of the GSS Jamaica Industry Hour podcast, where we discuss all the latest from the GSS Project and the industry, within the hour! This episode discusses the topic "Are You Ready for the World of Work: Tips & Tricks for Success" through a candid conversation about preparing for the world of work, including tips for craftin…
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The Price of Upskilling: Does it Pay to Invest in Employee Training
57:13
57:13
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57:13
Welcome to the 2nd episode of the GSS Jamaica Industry Hour podcast, where we discuss all the latest from the GSS Project and the industry, within the hour! Does it pay to invest in employee training? What is the role of upskilling in the industry? Listen as our host Marjorie Straw, Programme Director for the GSS Project, discusses this episode's t…
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Chart Your Career: The GSS Career Pathway Framework as a Career Planning Tool
42:49
42:49
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42:49
Welcome to the 1st episode of the GSS Jamaica Industry Hour podcast, where we discuss all the latest from the GSS Project and the industry, within the hour. Our first topic is "Chart your Career: the GSS Career Pathway Framework as a Career Planning Tool" with our special guest, Lisandra Rickards, CEO & Co-Founder of Soul Career. Career planning is…
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