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ITSM Podcast covering Latest Solutions & Best Practices

Gregor Anton, Freelance Consultant with 100+ ITSM/ITAM/CRM Implementations

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CV: Gregor has been providing ITSM/ITAM/CRM Best Practices, Latest Solutions, Development, Consulting, Architecture, and Design since 1996, that's 27+ years, 100+ implementations, worldwide, in the UK, Europe, Australia, Singapore, Canada, USA with products such as but not limited to Ivanti Neurons for ITSM/ITAM, Ivanti Service Manager, Saleslogix CRM, HEAT. Disclaimer: Not endorsed by, affiliated with, or sponsored by Ivanti, or Infor. Any use of the software product names is descriptive of ...
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This Cyber Security podcast is intended to help people better protect themselves from Cyber criminals by offering quick tips, hacking news summaries and interviews with industry professionals. USB our Guest is the cyber security podcast you have been looking for. Offering quick tips and attack overviews 5-10 minutes in length intended to help people better protect themselves from Cyber criminals and 1-2hr interviews with industry professionals. From 2FA to Zero-Days and everything in between ...
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Digital Stratosphere: Digital Transformation, ERP, HCM, and CRM Implementation Best Practices is a podcast hosted by top industry thought leaders, Eric Kimberling and Kyler Cheatham. In each episode, they discuss the best practices for implementing digital transformation, ERP, HCM, and CRM solutions in businesses of all sizes. Whether you’re a CIO, CTO, or IT manager, this podcast is a must-listen for anyone responsible for digital transformation in their organization. The podcast features i ...
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Welcome to The Best Practices Show, hosted by Kirk Behrendt, founder of ACT Dental (https://www.actdental.com/) and a leader in dental practice coaching. This podcast is your gateway to discovering the hidden gems and tactics used by the most successful dental practices worldwide. At ACT Dental, we have meticulously curated strategies that have consistently proven effective in elevating dental practices. Our podcast, The Best Practices Show, extends our commitment to sharing this wealth of k ...
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Best Practices

Jared Wall

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Expert conversations on all the best ways to own & operate large-scale industrial facilities, commercial properties, office buildings, entertainment venues, and businesses in general.
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Brenda Neckvatal is a best-selling author, HR Strategist, and culture hacker. Her mission is to pour into her listeners giving them the tan outrageous success. She brings in incredible guests and talks about winning, leadership, influence, some current HR topics, news, and trends impacting businesses of all sizes.
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Development Best Practices

ILM Professional Services

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Gain insights and tips on best practices for software developers from the Development Best Practices Podcast, brought to you by ILM Professional Services. We’ll have discussions about the best practices in development - from new tools, services and methods you can use today to the larger architecture decisions that will set your path for years to come. Expect good helpings of technical insights mixed in with too many dad jokes. Hosted by Jason Erdahl.
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A Podcast for healthcare supply chain managers, value analysis professional and anyone who manages a supply budget or cost management initiatives in a healthcare organization today. Robert T. Yokl, President & Chief Value Strategist will share (with special guests) his over 35 years of healthcare supply chain operation, consulting and training in the latest strategies in Cost Management, Cost Avoidance and Reducing Overall Supply Chain Spend While Dramatically Improving Quality and Customer ...
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Internet Marketing Best Practices Radio

Ricardo Bueno & Stacey Soleil

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Internet marketing doesn't have to be difficult. Done right, it's the most effective way to build an audience on-line. Done wrong, it's nothing more than a giant time-suck. Internet Marketing Best Practices Radio is hosted by Ricardo Bueno as a series of interviews and discussions with marketing thought leaders to help you bridge the gap between what's possible and what's practical for business development on the web.
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A collaborative project by Matt Pomeroy, Naomi Hartl, Collin Brooks, and Jonathan Jones. We are looking to showcase some of the best teaching practices, lesson ideas, and epic events that #physed and #pegeeks across the world are doing at their schools. We will be interviewing teachers and they will be sharing the story about their lesson. They will also share materials so you can implement the idea into your physical education classroom.
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Selling bitcoins on social media can be a great way to reach a large audience and increase your chances of finding interested buyers. However, there are certainly best practices and tips that you should keep in mind to ensure a successful and safe transaction and if you are looking to sell bitcoin in UAE you can visit our website. Here are some key considerations for selling bitcoins on social media
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Managing HR operations is easy if done in the right manner. HR operations consist majorly of recruitment, onboarding, payroll management, performance management systems, labour law compliance etc. Given an unstructured HR function, managing these HR functions is a daunting task. But with the right policies, processes, checklists and MIS you can make your payroll service simple. How does this help? You can rely on the process and not the people managing it. This will reduce your dependence on ...
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Welcome to RiseUp HR! It’s time to put back human in Human Resources & challenge the status quo together. Join Brenda G. as she uncovers real talk HR matters with senior, c-suite, civic, government, military, & business leaders from various industries. Join this collaborative community to challenge the status quo and reform HR practices & business strategies. We’re paving the way to shift minds, problem solve faster & intelligently. We’re uplifting armed forces in transitions and assisting t ...
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'Video, Education, and Open Content: Best Practices' was a two-day symposium intended to increase the understanding of educators, technologists, video producers, and other stakeholders in how video and open education can work together for the public good. This symposium builds upon the work that the Columbia Center for New Media Teaching and Learning and Intelligent Television have been conducting in the area of educational video, open productions, and commercial-noncommercial collaborations ...
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My name is Steve Janz and I run a Home Theater and Home Automation Installation company called Technospeak. We have been in business for 10 years and counting and have installed millions of dollars of Home Theater and Home Automation equipment over the years. I am lucky enough to love what I do for a living and like helping others where we can. I am also a big believer in a life-long education which is why I started this blog. Our goal is always to provide Electronics Solutions for our clien ...
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show series
 
ERP software vendors are all talking about Artificial intelligence. AI is currently the hottest topic in the enterprise tech space, but is AI a real thing and how does it affect ERP software? That’s what I will be discussing today. #ai #chatgpt #erpsoftware ORDER MY NEW BOOK: The Final Countdown: https://a.co/d/50cqrCB CONTACT MY TEAM & I: https://…
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A big part of having a better practice and a better life is understanding your numbers. But if you focus on the wrong ones, it can destroy your business! Gross production is one of the worst metrics for dentists, and Kirk Behrendt brings back Dr. Barrett Straub, ACT’s CEO, to explain why it doesn't tell the whole story of your practice. To learn ab…
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Hello and welcome back to USB our Guest, Cyber Security tips. I’m Theo, here to help you break down cyber security news and hacks and how they affect you. However, today I am interviewing Anyaacii a Linux in HPC Administrator. We recorded the interview in an open discord voice channel with video while monitoring chat with Text-to-speech developed b…
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DISCLAIMER: Not endorsed by, affiliated with, or sponsored by Ivanti, Workato, Zapier, BMC Remedy. Any use of the software product names is descriptive of the fact that we have experience with the mentioned ITSM and CRM products Although the term Integration Platform as a Service was invited in 2011, the first such services didn't surface in the Iv…
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Business Requirements are the foundation for any sort of digital transformation or ERP implementation, but what exactly are business requirements and how are they used throughout successful digital transformations? That’s what I will be discussing today. #businessprocesses #erpimplementation #digitaltransformation ORDER MY NEW BOOK: The Final Count…
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Are you ever at the doctor’s office and feel like no one is listening? That could be happening in your own dental practice! One solution is the hand-off, an important element in your practice. Kirk Behrendt brings in Michelle Wakeman, one of ACT’s amazing coaches, to explain what it is and how to do it right so that your patients have a great exper…
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709: The Why’s and Y’s of Zirconia – Dr. Shashikant Singhal How much do you know about zirconia? If zirconia is still a mystery, don't miss this episode! Kirk Behrendt brings in Dr. Shashikant Singhal, Director of Education & Professional Services at Ivoclar, to explain the different types of zirconia, its properties, and what dentists get wrong wh…
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708: PPO Independence: Turn ‘Do You Take My Insurance?’ Into a Winning Conversation! – Ariel Juday & Christina Byrne Whether you're fee-for-service or PPO, patients will ask the dreaded question, “Do you take my insurance?” If you're struggling to give a great answer, don't miss this episode! Kirk Behrendt brings back Ariel Juday and Christina Byrn…
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707: Why the Road Ahead for Dentists is Amazing – Dr. Barrett Straub If you want a great life as a dentist, you need a great dental practice. To help you take your first steps toward a better life, Kirk Behrendt brings back Dr. Barrett Straub, ACT’s CEO, to showcase their new membership program, the Best Practices Association. Join today and transf…
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706: Leading Beyond the Chair: 4 Key Pillars for Dental Team Success – Miranda Beeson If you're not good with people, you won't have a great business — or a great life! Your first step is to master the four domains of emotional intelligence, and Kirk Behrendt brings back Miranda Beeson, one of ACT’s amazing coaches, to teach you how. Get good at pe…
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705: 3 Questions You Have to Answer on How Patients Enter Your Practice – Dr. Jim McKee How do patients enter your practice? It’s the most important question to consider as a dentist and business owner. To guide you through three main questions you need to answer, Kirk Behrendt brings back Dr. Jim McKee, founder of Chicago Study Club, to share a fe…
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704: How I Discovered Happiness Through a Lot of Adversity – Dr. Kevin Groth We all want to avoid hardship. But hard times can lead to a more fulfilling and joyful life. To share how adversity was important to his happiness, Kirk Behrendt brings back Dr. Kevin Groth to highlight the important lessons and habits he learned that transformed his life.…
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This episode delves into the vital world of data management and its critical role in today's information-driven era. As businesses and organizations generate overwhelming data daily, understanding and implementing effective data management practices has never been more critical, especially when embarking on an ERP implementation or digital transfor…
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703: The Profitable Hygiene Equation: Optimizing Workflow Services for Success – Miranda Beeson & Courtney Dalton Are your hygienists always running out of time? If they are, it’s not them — it’s your systems that need improvement! To help you optimize the hygiene workflow so you can be more profitable, Kirk Behrendt brings back Miranda Beeson and …
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In this episode, we delve into the often underestimated aspect of Enterprise Resource Planning (ERP) implementations - the cost of disruption. Join us to unravel how disruptions in ERP projects can lead to increased costs, delayed timelines, and even project failure. Our Third Stage Consulting Group team emphasizes the importance of comprehensive p…
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Without a healthy partnership, your work life could be torture. If you want to increase your happiness at work, don't miss this episode! Kirk Behrendt brings back Dr. Jennifer Derse and Dr. Brett Levin, founders of Espire, to share their recipe for a healthy partnership that lasts. To learn how to stay aligned, navigate disagreements, and to disagr…
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This episode dives deep into the digital transformation world, and the crucial role vendors play in this dynamic landscape. We explore the intricate relationships between businesses and their vendors, unraveling how these partnerships drive innovation, efficiency, and success in the digital age. Whether you're a business leader seeking to leverage …
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Do you have a hard time communicating with your team about insurance benefits? It's not easy. In this episode, Kirk and his guest, coach Robin Theisen, have some answers for you. Robin shares four tips for effectively talking about dental insurance benefits with patients. The conversation emphasizes the importance of educating the team about insura…
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This thought-provoking episode delves into the turbulent waters of the Digital Transformation Blame Game. As companies worldwide accelerate digital transformation journeys, not every initiative sails smoothly. When projects stumble or fail, the blame game begins. But who's really at fault? Is it a technology, leadership, vision failure, or somethin…
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In this episode, Kirk shares a recent webinar with ACT Director of Coaching, Christina Byrne, on case acceptance. They share a ton of secrets on how to improve case acceptance, like the importance of mindset, the role of the clinical team and the need for preclinical interviews to involve the patient, and the importance of customized care to differ…
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In this insightful episode, we delve deep into the world of Enterprise Resource Planning (ERP) systems and the crucial roles individuals play in their successful implementation. We explore the intricate web of responsibilities and roles that come to life during an ERP implementation. This conversation is a must-listen for anyone involved in digital…
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Do you dream of having a high-performing team? You can make it happen with a few changes in your thinking. Kirk Behrendt brings back Heather Crockett, one of ACT’s amazing coaches, to share the three essentials for creating a great team and practice. A great team starts with great leadership! To learn the secrets of every high-performing team, list…
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In this episode, we're diving deep into the art of cultivating a culture of innovation in the digital space. Our journey will reveal the five critical steps organizations must embrace to thrive in today's fast-paced, technology-driven business landscape. Join us as we unpack these steps with industry experts, thought leaders, and innovators who hav…
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Have you ever wondered about PPOs or struggled to understand them? Kirk welcomes Shelley DeGroff to shed some light on this complex relationship between dental practices and insurance. Shelley is the founder and CEO of PPO Advisors, a firm that helps dental practices turn their PPOs into profit. She talks about the trends of 2024, emphasizing the i…
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In this episode, we dive deep into the complex world of ERP systems to separate fact from fiction. Often shrouded in misconceptions and myths, ERP solutions play a crucial role in modern business but are frequently misunderstood. Our expert team debunks common myths and clarifies what ERP truly involves. We aim to provide a clear, unbiased perspect…
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697: My Journey Into Wellness Dentistry - Dr. Katie To and Dr. Christian Coachman Have you ever wondered how you can incorporate wellness into your practice? On today’s episode, Kirk and Dr. Christian Coachman welcome Dr. Katie To, a pioneer in wellness dentistry. Dr. To shares her personal journey and explains the concept of wellness dentistry, wh…
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This episode delves deep into the challenges and strategies of effectively implementing new software within an organization. As digital transformation reshapes the corporate landscape, understanding the nuances of user adoption becomes critical. Our experts discuss proven methodologies for engaging employees, ensuring a smooth transition to new sys…
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696: Planning for the Unexpected – Dr. Wayne Kerr You plan for work, and you plan your vacations. But do you plan for the unexpected? Anything can happen at any time, and you need to be prepared! To help you think and plan for those unforeseen events, Kirk Behrendt brings in Dr. Wayne Kerr to share a framework that will protect you in future disrup…
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In this thought-provoking episode, we dive deep into the dynamic world of digital transformation, showcasing the groundbreaking technologies reshaping businesses and industries across the globe. Join us for a journey into the heart of digital transformation, where we uncover the technologies that are shaping today and paving the way for a more adva…
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695: Treatment of the Edentulous Patient - Dr Marco Brindis Kirk welcomes prosthodontist Dr. Marco Brindis to discuss the treatment of the edentulous patient. They talk about the need for individualized treatment plans and the balance between saving teeth and providing optimal health and function. Dr. Brindis also highlights the importance of colla…
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In today’s rapidly evolving technological landscape, startups are at the forefront of innovation and growth. However, one challenge that often stands in the way of their success is the issue of debt recovery. Managing debts efficiently is vital for the stability and growth of these businesses, and that’s where the expertise of an Arizona commercial…
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In this episode, we delve into the complex world of Enterprise Resource Planning (ERP). Whether you're a seasoned professional or new to the field, this episode is tailored to enhance your understanding of ERP's foundational concepts. We'll break down the key terms and definitions, providing clear, concise explanations. Our journey will take us thr…
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694: Are Composite Resins for this Day and Age in Digital Dentistry? - Dr. Newton Fahl In this episode, Kirk welcomes a leading thinker, educator, and practicing dentist Dr. Newton Fahl to discuss the importance of composite resigns in an age of digital dentistry. Dr. Fahl sheds light on the ethical and financial aspects of using composite resins a…
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This episode delves into the intricate world of fake news and its implications on digital transformation. Our expert guests discuss how misinformation spreads in the digital age, its impact on society and businesses, and technology's role in perpetuating and combating this phenomenon. Join us as we explore the challenges and solutions at the inters…
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693: New Year – Old You, With Some Tweaks! – Dr. Uche Odiatu Do you want a better year, but don't know where to start? With a few small tweaks, you can make it happen — and you don't have to change who you are! To help you achieve the year of your dreams, Kirk Behrendt returns with Dr. Uche Odiatu, one of ACT’s favorite health and wellness gurus, w…
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Have you ever wondered about whether you should invest in Continuing Education? In this episode, Kirk welcomes practicing dentist and coach Dr. Andrew Turchin to talk about how to get the biggest ROI from continuing education. The two discuss how to decide on the right courses and Dr. Turchin shares strategies for bridging the gap between CE course…
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In this episode, we explore the transformative effects of technology on the manufacturing sector. We deeply dive into how cutting-edge technological innovations reshape the manufacturing landscape, making processes smarter, more efficient, and remarkably adaptable. Listeners will gain insights from industry experts who discuss these technologies' c…
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If you would have asked that question 28 years ago, the answer would likely have been quite different. You see ITSM has come a long way since the early Helpdesk days. Back then most helpdesk systems were very basic ticket systems that recorded employee information, symptoms, ticket categories, and allowed you to prioritize and assign tickets. Sure …
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In this insightful episode of our podcast, we delve deep into the critical decision-making process of selecting the right system integrator for your digital transformation journey. The right system integrator can make or break the success of your project, and our discussion focuses on the various facets and considerations that organizations must ke…
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691: Unlock Your Full-Fee Potential: Elevate Patient Perception and Charge What You're Worth! - Ariel Juday In this episode, Kirk welcomes back coach Ariel Juday to discuss how dentists can unlock their full fee potential and effectively communicate value to patients. Ariel emphasizes the importance of billing the full fee for services, the negativ…
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In this episode, we delve into the evolving world of Enterprise Resource Planning (ERP) systems, focusing on the top platforms that are shaping the business world in 2024. As the backbone of many modern businesses, ERP systems integrate various functions into one complete system to streamline processes and information across the organization. This …
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You'll hear it again and again on this podcast: core values are critical for practice success! It makes hard decisions easier, the workplace healthier, and everyone happier. If you're struggling with this foundational piece, keep listening! Kirk Behrendt brings back Heather Crockett, one of ACT’s amazing coaches, with a step-by-step for how to crea…
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This episode delves into the 'Top 5 Digital Transformation Hacks' that are revolutionizing businesses. Our expert hosts guide you through these game-changing tactics, offering insightful commentary and real-world examples. Each hack is broken down by our experts, providing you with actionable insights and tips. Whether you're a business leader, a d…
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