Parhaat Medical Advantage Podcastit (2024)

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Ep. 50 ''Best of" Online Reputation Management & The Power of Positive Patient Sentiment 19:04

2M ago19:04

19:04

Online Reputation Management & The Power of Positive Patient Sentiment is one of our most downloaded episodes. In case you missed it, we are running it once more. You have no control over what patients say about your medical practice online, but the influence of ratings and reviews is simply too powerful to ignore. With the overwhelming majority of…

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Ep. 49 "Best of " Recruiting Physician Leadership for Health System Success 21:56

3M ago21:56

21:56

Recruiting Physician Leadership for Health System Success is one of our most downloaded episodes. In case you missed it, we are running it once more. When it comes to big organizational changes, consulting with physician leaders is a critical factor for short-term and long-term success. “I have seen physician engagement serve as an essential ingred…

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Ep. 48 Healthcare Consultants’ Recap of 2023: What Happened & What it Means for You 17:23

4M ago17:23

17:23

How was your 2023? In healthcare, it seems that no matter how "prepared" you are on your first day back from the holiday break in January, plenty of surprises lie ahead to keep you on your toes. Join us for a “watercooler” conversation recapping the year from the perspective of healthcare consultants. You may find that what they share resonates wit…

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Ep. 47: What's New With eCW: 2023 Conference in Nashville Takeaways 30:44

5M ago30:44

30:44

Want to get caught up on what you missed at the 2023 eClinicalWorks Conference? Join host Rebekah Duke, along with our attendees for a lively recap of the conference and what exciting new AI enhancements were presented. Once again, Medical Advantage sent a team of consultants to the annual eClinicalWorks conference. This year, it was held in Nashvi…

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Ep. 46: Coping with Super User Turnover 29:00

6M ago29:00

29:00

Super users integrate into so many aspects of day-to-day operations. You may not realize the extent of their impact until you need to replace one. They are the ultimate problem-solvers, managing EHR operations from user access to training, system setup, workflow coordination, RCM quality, customized reporting, and seamless interfaces for billing an…

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Ep. 45 Navigating the Orthopedic Market in 2023 19:30

7M ago19:30

19:30

Join us for an enlightening discussion of the big trends in orthopedic marketing. In this candid conversation, our panel delves into the ever-evolving world of orthopedics, bringing into focus the current landscape of this dynamic area of healthcare. Moderated by Vice President of Marketing Bill Riley, we'll outline the key transformations unfoldin…

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Ep. 44 All About Private Equity in Healthcare Part Two 21:12

8M ago21:12

21:12

Join us as we explore the dynamic world of private equity firms and their foray into healthcare operations. While the focus is typically on the potential for significant profits in acquiring healthcare businesses, we must also examine the critical need to acknowledge and manage the inherent risks. Continuing our conversation surrounding the ecosyst…

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Ep. 43 All About Private Equity in Healthcare Part One 19:18

9M ago19:18

19:18

Join us as we explore the dynamic world of private equity firms and their foray into healthcare operations. While the focus is typically on the potential for significant profits in acquiring healthcare businesses, we must also examine the critical need to acknowledge and manage the inherent risks. The complexity of healthcare operations often conce…

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Ep. 42 What's Coming with eCW: Exciting Takeaways from the 2023 Summit 13:03

11M ago13:03

13:03

Once again, we put the spotlight on eClinicalWorks. The eCW Summit, recently held in Boston, was attended by two of our eCW experts, Lori Green and Sarah Saj (both managers at Medical Advantage.) In this episode, hosted by Rebekah Duke, we briefly take you – the eCW user – through the most significant updates to V12 coming later this year. Artifici…

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Ep. 41 HIMSS Conference Recap: Top Takeaways 22:38

12M ago22:38

22:38

In the third week of April, thousands of healthcare tech professionals descended upon Chicago to attend the 2023 HIMSS Global Health Conference & Exhibition. In attendance were the biggest tech names, the most dedicated consultants, and even puppies! Not everyone can pull themselves away from the demands of work in healthcare for a whole week, so i…

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Ep. 40 Who athenaOne® EHR is Right for and How to Make it Better 36:20

1y ago36:20

36:20

athenaOne® is a centralized EHR solution, rolling many components of healthcare management into one. This platform is oriented toward the ambulatory space and has a robust billing system. You will find it in independent practices, large hospital organizations, and even retail clinics like Walmart. If you currently have athenaOne® or are considering…

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Ep. 39 Careers Built Upon Core Values 21:06

1y ago21:06

21:06

What makes a prolific career in healthcare? Of course, there is extensive medical knowledge, a passion for serving others, and a commitment to perform with your best judgement. Backed by a strong company culture designed to propel consulting careers, the workforce of Medical Advantage is committed to empowering medical professionals to do their bes…

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Ep. 38 The Real Cost of Patient Dissatisfaction & What to Do About It 28:04

1y ago28:04

28:04

With all the financial demands and technology fatigue, it is so easy to lose sight of the human side of healthcare. But the healthcare world now gravitates toward a patient-centered model as patients behave more like consumers, the market becomes more competitive, and the industry shifts toward value-based care. One compelling outcome of patient di…

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Ep. 37 "Best of" Episode: Optimizing Risk Adjustment 30:17

1y ago30:17

30:17

Optimizing Risk Adjustment is one of our most downloaded episodes. In case you missed it, we are running it once more. Tune in for a conversation with two of Medical Advantage’s very own risk adjustment experts, Angela Hale and Kyle Enger, to learn more about what risk adjustment in healthcare is, how it works, and strategies for optimizing risk ad…

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Ep. 36 Need-to-Know MIPS Updates 29:34

1y ago29:34

29:34

Healthcare costs are a constant concern for payers, and the CMS is no exception. Quality care mitigates excessive costs, and the Merit-based Incentive Payment System (MIPS) is a CMS initiative designed to increase preventive care efforts by rewarding top performance. By carrying out the prescribed care quality criteria with excellence, providers ca…

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Ep. 35 The Truth Behind Clinician Burnout 32:40

1+ y ago32:40

32:40

In many industries, the prevailing advice for burnout is to take time off or take more breaks. For many clinicians, suggestions like these indicate a lack of understanding of why healthcare professionals end up with burnout. Within days of coming back from a vacation, the provider will go right back into thoughts of quitting. Within minutes of driv…

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Ep. 34 What's New with eCW? Post-Conference Roundtable Discussion 24:37

1+ y ago24:37

24:37

Couldn't make it to the 2022 eClinicalWorks conference last month? We've got you covered! Once again, Medical Advantage sent a group of consultants to sunny Orlando, Florida for the annual eClinicalWorks conference, and what a productive trip it was! Our consultants stayed busy gathering the most relevant information for our clients regarding eCW. …

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Ep. 33 Recruiting Physician Leadership for Health System Success 21:55

1+ y ago21:55

21:55

When it comes to big organizational changes, consulting with physician leaders is a critical factor for short-term and long-term success. “I have seen physician engagement serve as an essential ingredient for any major initiative that's being developed and ultimately implemented by a health system,” says Medical Advantage Executive Consultant Monty…

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Ep. 32 Practice Marketing Minis: Why Your Participation Is a Game Changer 24:20

1+ y ago24:20

24:20

You chose to be in healthcare to help people, are sometimes pulled away to tend to business matters. To minimize time taken away from delivering quality care to patients, many decision makers in healthcare will hire outside help to remain competitive and drive revenue. But not all outsourcing is of the same nature. For example, as you may handoff y…

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Ep. 31 Practice Marketing Minis: All You Need to Know About Paid Search & Paid Social 16:13

2y ago16:13

16:13

Patients beginning their care journey online is a trend that shows no signs of stopping. From asking Google medical questions to seeing what providers are in the immediate vicinity, everything a patient needs to make moves toward getting the care they need is in the palm of their hand, or desktop browser. Even if a patient passes by your building e…

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Ep. 30 Practice Marketing Series: The Formula for Being Found by Patients Online 14:23

2y ago14:23

14:23

That most people first approach healthcare with an online search is a symptom that the patient journey has become a digital one. A study from eligibility.com reports that 89% of Americans ask Google about medical symptoms before consulting with a provider. Finding a medical care solution is the next step, as more than half of patients look for a pr…

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Ep. 29 Practice Marketing Minis - Maximizing Online Visibility for Your Medical Practice 11:45

2y ago11:45

11:45

If you were to survey your patients asking, “How did you hear about us?” it would come as no surprise if results leaned heavily toward online sources, especially Google. With mobile technology, we can find anything, any time, in one handheld device, within minutes.  But how do you make sure patients see your practice in Google search results? Bette…

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Ep. 28 Practice Marketing Minis - How The Patient Journey is Transformed By Digital Marketing. 20:16

2y ago20:16

20:16

Management of our daily lives seem to have converged into one handheld device where many platforms have a commercial purpose, and now we find healthcare heavily impacted by consumerism. eCommerce and brick-and-mortar retail are in a constant race for consumer loyalty by an insistence on creating a superior customer experience. As consumers become i…

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Ep. 27 Practice Marketing Minis - Healthcare Marketing is an Investment Rather Than An Expense 13:20

2y ago13:20

13:20

No healthcare business plan is complete without marketing, but healthcare marketing is more than just a line-item budget – it is an investment necessary for long-term sustainability. Consistent marketing nurtures your brand, keeps your healthcare business competitive, and helps you connect with the right patient as patients look for the right provi…

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Ep. 26 The Time is Now – Why You Should Join an ACO (Accountable Care Organization) 29:06

2y ago29:06

29:06

The reporting and resources needed to keep up with the demands of Medicare quality standards have only become more cumbersome both now and in the future. Toggling upside and downside risk can be difficult to keep up with and confusing at times. Many practices are constantly worried that one dropped ball could sending hard-earned revenue to the gove…

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Ep. 25 Need-to-Know MIPS Updates for 2022 21:01

2y ago21:01

21:01

Will you get an incentive this year, or will you get a penalty? The best way to juggle these two outcomes is to have a value-based care strategy that will endure the ups and downs of the whole calendar year. To get the best possible outcome from your MIPS performance, we invite you to revisit your 2022 plans, and consider where three crucial MIPs u…

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Ep. 24 Online Reputation Management & The Power of Positive Patient Sentiment 19:04

2y ago19:04

19:04

You have no control over what patients say about your medical practice online, but the influence of ratings and reviews is simply too powerful to ignore. With the overwhelming majority of patients using online reviews to choose one practice over another, online reputation is not something you can afford to be passive about. Instilling healthcare co…

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Ep. 23 New Years Resolutions in Healthcare Reporting 32:09

2+ y ago32:09

32:09

Effective reporting is critical for healthcare practices as a means of tracking and improving performance, but this is often easier said than done. As the calendar turns to 2022, the time for conquering challenges and leveraging opportunities with regards to effective reporting has never been better. We are joined this episode by Medical Advantage’…

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Ep. 22: MIPS Changes for Performance Year 2022 Have Been Announced – What’s New? 31:38

2+ y ago31:38

31:38

A new set of MIPS (Merit-based Incentive Payment System) updates for Performance Year 2022 have been released. While adjusting to each year’s new MIPS rules is an annual challenge many providers are familiar with, it has now become clear that Performance Year 2022 will bring changes more significant than those seen in previous years. To learn more,…

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Healthcare Analytics Series Part One: Hospital Analytics for Medical Malpractice Lawsuits 24:11

2+ y ago24:11

24:11

In this episode, we sit down with Darline El Reda, Medical Advantage’s Vice President of Population Health and Strategy and Solutions, as well as Veronique Grenon, data specialist with Healthcare Risk Advisors in New York State. Discussed will be a recent scenario with a hospital in New York which was struggling – and how analytics revealed the roo…

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Ep. 20: MIPS Changes for Performance Year 2022 Explained: Tips, Insights, and Best Practices for Success 31:18

2+ y ago31:18

31:18

It’s difficult to believe, but 2022 is just around the corner – and with it a new set of MIPS (Merit-based Incentive Payment System) updates for practices to digest and incorporate into their strategy. While adjusting to each year’s new MIPS rules is an annual challenge many providers are familiar with, performance year 2022 will bring changes more…

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Ep. 19: A Conversation with John Lynn of HealthcareScene.com 29:59

2+ y ago29:59

29:59

Healthcare is changing more rapidly than ever – and payers, providers, and patients should be aware of trends in the industry to position themselves for success. Our guest this episode is John Lynn, founder and editor of HealthcareScene.com, long-time EHR consultant, and expert on all things healthcare IT. Hear Medical Advantage’s own Director of M…

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Ep. 18: Strengthening the Patient and Practitioner Bond with Augmedix 34:06

2+ y ago34:06

34:06

Visit documentation is a crucial part of practice operations, and it goes without saying that meticulous, accurate, and comprehensive documentation is essential to optimizing both care and reimbursement. Unfortunately, however, documentation too often becomes a necessary evil – taking up time and attention which physicians would rather be devoting …

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Ep. 17 Importance of a Website in Engaging Patients 18:48

2+ y ago18:48

18:48

Thank you for listening to the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode. Hosted on Acast. See acast.com/pr…

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Ep. 16: Patient Engagement Series Part One: Engaging Patients with Annual Wellness Visits 15:49

2+ y ago15:49

15:49

Annual Wellness Visits are key to staying up to date on patients' medical conditions while improving quality of care, optimizing revenue, and closing gaps in care across populations. With the shift to value-based care, Annual Wellness Visits are also vital to reducing costs and hospital utilization. How do they do this? It all comes down to patient…

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Ep. 15 Marketing your Medical Practice 37:11

2+ y ago37:11

37:11

For providers, the modern healthcare landscape is more competitive than ever. With more choices and options for care than ever before, it’s a buyer’s market for patients – and practices need to market themselves effectively in order to increase patient acquisition, retention, and revenue. In today’s digitally-driven world, effective marketing means…

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Ep. 14 Optimizing an EHR for FQHC Use 33:51

3y ago33:51

33:51

Ensuring that your Electronic Health Records (EHR) system is properly set up is a crucial first step for any healthcare organization seeking the best possible performance in billing, care quality, patient satisfaction, and other areas. But each practice and healthcare organization has different needs – and may benefit from a different, more fine-tu…

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Ep. 13 Optimizing Risk Adjustment 30:17

3y ago30:17

30:17

Risk adjustment optimization – or, the process of accounting for financial risk so that payers and providers are paid more to manage complex, ill, or risky populations – is one of the most critical areas of healthcare optimization. However, it can also be one of the more complicated topics to understand. Tune in for a conversation with two of Medic…

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Ep. 12 The Face of Population Health: Uncovering and Treating a Rare Disease Through Dedicated Care Management 26:04

3y ago26:04

26:04

Thank you for listening to the Medical Advantage Podcast, where each we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode. Hosted on Acast. See acast.com/pr…

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Ep. 11 Maximize Your Medical Practice 37:15

3y ago37:15

37:15

New challenges and opportunities are shaping today's healthcare market. One of the most significant of these changes is the increasing willingness of #privateequity firms to buy, invest in, and grow medical practices. What does that mean for practices, and how can healthcare professionals position their organizations to be as valuable as possible i…

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Ep. 10 Why Practice Marketing is in High Demand 31:57

3y ago31:57

31:57

The demand for practice marketing is skyrocketing. Practice marketing connects businesses and consumers to a health practice using advertising techniques to drive revenue. Medical Advantage Podcast discusses the conception of practice marketing, what practice marketing looks like today, and the three major causes for the surging demand. Does your o…

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Ep. 9 Chronic Care Management with Cole Naldzin of Wellbox 31:09

3y ago31:09

31:09

Care Management solutions are one of the most powerful tools for improving Population Health Outcomes, but many organizations aren’t sure which solution is the best for them, or have questions about how Chronic Care Management can help them boost clinical and financial outcomes for at-risk populations. Is your organization searching for a Care Mana…

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Ep. 8 Administering the COVID-19 Vaccination 21:37

3y ago21:37

21:37

Are you excited about the growing availability of COVID-19 vaccines – but wondering how your organization can help administer the COVID-19 vaccine? Setting up a vaccination program is one of the best ways to boost both revenue and patient outcomes, but organizations must act now before this opportunity passes. Medical Advantage’s consultants have b…

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Ep. 7 Ascent's Automated RCM Solution 30:10

3y ago30:10

30:10

Ascent's Automated RCM Solution Revenue Cycle Management, or RCM, is one area where medical organizations are increasingly turning to software solutions that optimize and automate RCM workflows. At the forefront of this software development is Ascent Healthcare, creators of a revolutionary new program that uses pattern recognition and #machinelearn…

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Ep. 6: How Can Your Practice Prepare for OpenNotes? 23:06

3y ago23:06

23:06

Have you heard? OpenNotes – a new, federal requirement mandating that clinicians make certain practitioner notes more available to patients – is fast-approaching, going into effect April 5, 2021. Preparing for OpenNotes and coming into compliance with this new program is an important opportunity for your organization to not only avoid noncompliance…

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Ep. 5 E/M Coding Changes 17:32

3y ago17:32

17:32

Proper billing and coding is key to any medical practice’s RCM workflow. But with 2021 bringing the biggest changes to E/M coding guidelines in decades, many physicians are trying to figure out what has changed— and how they should adapt their workflow to get the most out of claims. Listen in to hear Medical Advantage’s own billing and coding exper…

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Ep 4: OrthoBethesda and the Power of Financial Dashboards 21:25

3y ago21:25

21:25

Medical Advantage’s Financial Dashboards are a powerful way to save time, benchmark KPI's, and improve performance for your medical practice. As one of the top solutions for financial management in healthcare, it represents one of the leading medical practice management software options. OrthoBethesda, one of the leading orthopedic surgeon groups i…

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Ep. 3 Quarterly Update with Bill Riley 27:01

3y ago27:01

27:01

For more info please visit www.medicaladvantage.com or contact us at info@medicaladvantage.com --- It’s no secret: the healthcare industry is changing. While the elephant in the room continues to be the Covid-19 pandemic, and all of the ways it has changed aspects of healthcare – in some cases, likely for good – the way the business of healthcare i…

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Ep. 2 Financial Dashboards with Pete McCann 19:58

3y ago19:58

19:58

As the healthcare industry continues to transition to value-based care models, more and more medical practices are recognizing the need for data and financial management in healthcare. To address this need, Medical Advantage recently introduced its Financial Dashboards tool, a groundbreaking new form of medical practice management software. Tune in…

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Ep1: MIPS 2021 Final Rule with Beth Hickerson 26:18

3y ago26:18

26:18

For a full transcript, show notes, and more resources visit MedicalAdvantage.com. --- Medical Advantage’s very own Beth Hickerson, one of the leading healthcare consultants on the 2021 QPP Final Rule, has extensive experience helping clinicians navigate QPP Final Rule regulations to achieve increased return on investment. Listen in as Hickerson dis…

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