How to master net dollar retention - ep. #30

#AskAVC with Ryan Floyd

Net dollar retention (NDR) is critical to your SaaS startup's success. I talked quite a bit about churn in the early days of this channel. Mastering NDR is the next logical step you should consider as you continue to grow your startup. In this episode, I am sharing 4 tips that will help you take control of your net dollar retention metric - and take it to the next level:

• What is the difference between gross churn and net dollar retention?
• Can your startup have negative churn?
• What can you learn from Salesforce when it comes to NDR?

Listen to the episode to get the answers to all these questions - and get the complete list of 4 tips that will surely help you master your net dollar retention.

Make sure to also:

- Follow me on Twitter (https://twitter.com/RyanFloyd) for a lot more content on building SaaS B2B startups, as well as venture capital and entrepreneurship in general

- Subscribe to my blog at https://ryanfloyd.org/, where I talk about why I invest in certain companies and broader tech industry issues

- Check out my #AskAVC YouTube channel this podcast is based on

About Ryan Floyd

Ryan is a founding Managing Director of Storm Ventures where he invests in and works with, early-stage enterprise SaaS startups. His primary focus is applications and cloud infrastructure-related companies. He is always interested in hearing from passionate technology entrepreneurs. Ryan is a skilled writer and commentator on all things SaaS. He’s written for Techcrunch, Sifted, Thrive Global and is a regular contributor to The UK Newspaper. He’s the host of the recently launched #AskAVC YouTube channel aimed at enterprise entrepreneurs. In each episode he tackles a different issue relating to building and scaling B2B startups - topics such as how to pitch to an investor and how to combat sales churn.

When he’s not working with his portfolio founders, Ryan is active with Code2040, a nonprofit organization that creates pathways to educational, professional, and entrepreneurial success in technology for underrepresented minorities. And occasionally he finds time for surfing!