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MGMA Insights: Creating Compassionate Workplaces and Boosting Productivity with Kelly Smith
Manage episode 452171911 series 1260959
In this episode of the MGMA Insights Podcast, host Daniel Williams interviews Kelly Smith, an experienced practice management coach and consultant. Kelly shares her journey from working in medical oncology to becoming a dedicated coach for healthcare professionals. Together, they discuss the importance of work-life balance, the value of compassionate workplace cultures, and her actionable framework for increasing productivity and profits.
Episode Highlights
- Kelly’s Journey to Healthcare: From an accidental start in medical oncology to a successful career in practice management and coaching.
- The Role of Coaching: How hiring a coach transformed Kelly’s mindset and approach to professional challenges.
- Work-Life Balance: Insights into overcoming professional burnout and aligning personal values with workplace roles.
- Creating Compassionate Workplaces: The significance of fostering empathy, trust, and open communication in healthcare environments.
- Productivity Framework:
- Step 1: Build a culture of wellness to create a supportive foundation.
- Step 2: Nurture your team with regular feedback, trust-building, and celebrating progress.
- Step 3: Inspire positive change by breaking traditional routines and adopting innovative approaches.
Resources and Links
- Kelly Smith's Free Guide: Three Easy Steps to Increase Productivity, Efficiency, and Profits in Your Practice.
- Workplace Wellness 360 Digital Course: Learn more about Kelly’s comprehensive course on enhancing workplace well-being.
Podcast Sponsor CareCredit
Are you considering financing solutions to help your patients pay for their healthcare cost? But aren't sure where to start. Synchrony is here to help with the CareCredit credit card. For over 35 years, CareCredit has been connecting patients with financing solutions to pay for the care they want or need in a way that helps fit their budget.
When patients use CareCredit, providers get paid within two business days to learn more about how synchronize CareCredit card. To learn more about how Synchrony CareCredit Card can support you and your patients, visit carecredit.com/mgmapodcast.
Podcast Sponsor MGMA Analytics
Are you making decisions based on gut instinct—or on real data?
With MGMA Analytics, you get the benchmarking and business intelligence tools to drive smarter strategies.
From provider compensation to operational costs, MGMA Analytics gives you access to the most trusted data in the industry.
So whether you’re adjusting staffing, setting salaries, or planning for growth, make your next move with confidence.
Visit MGMA Analytics to learn more.
697 jaksoa
Manage episode 452171911 series 1260959
In this episode of the MGMA Insights Podcast, host Daniel Williams interviews Kelly Smith, an experienced practice management coach and consultant. Kelly shares her journey from working in medical oncology to becoming a dedicated coach for healthcare professionals. Together, they discuss the importance of work-life balance, the value of compassionate workplace cultures, and her actionable framework for increasing productivity and profits.
Episode Highlights
- Kelly’s Journey to Healthcare: From an accidental start in medical oncology to a successful career in practice management and coaching.
- The Role of Coaching: How hiring a coach transformed Kelly’s mindset and approach to professional challenges.
- Work-Life Balance: Insights into overcoming professional burnout and aligning personal values with workplace roles.
- Creating Compassionate Workplaces: The significance of fostering empathy, trust, and open communication in healthcare environments.
- Productivity Framework:
- Step 1: Build a culture of wellness to create a supportive foundation.
- Step 2: Nurture your team with regular feedback, trust-building, and celebrating progress.
- Step 3: Inspire positive change by breaking traditional routines and adopting innovative approaches.
Resources and Links
- Kelly Smith's Free Guide: Three Easy Steps to Increase Productivity, Efficiency, and Profits in Your Practice.
- Workplace Wellness 360 Digital Course: Learn more about Kelly’s comprehensive course on enhancing workplace well-being.
Podcast Sponsor CareCredit
Are you considering financing solutions to help your patients pay for their healthcare cost? But aren't sure where to start. Synchrony is here to help with the CareCredit credit card. For over 35 years, CareCredit has been connecting patients with financing solutions to pay for the care they want or need in a way that helps fit their budget.
When patients use CareCredit, providers get paid within two business days to learn more about how synchronize CareCredit card. To learn more about how Synchrony CareCredit Card can support you and your patients, visit carecredit.com/mgmapodcast.
Podcast Sponsor MGMA Analytics
Are you making decisions based on gut instinct—or on real data?
With MGMA Analytics, you get the benchmarking and business intelligence tools to drive smarter strategies.
From provider compensation to operational costs, MGMA Analytics gives you access to the most trusted data in the industry.
So whether you’re adjusting staffing, setting salaries, or planning for growth, make your next move with confidence.
Visit MGMA Analytics to learn more.
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