How do you decide if something should be done via email, text, phone or social media?


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There are so many ways to communicate, hundreds within social media alone. The one you choose can greatly impact your personal and professional life, especially when you work with a number of different clients.

You might text if it’s a real time issue.

You might email if you need to send a longer message.

You might text to forewarn your client that you’ll be sending a long email.

You might just default to the client’s preferred method.

My three panelists each have an extensive client base which puts them face to face with this issue every day. We enjoyed a wide ranging conversation on how to pick the right means of communication in a given situation.

“Some people I know don’t use email regularly, so I will send a text saying I sent an email.”(Alexi Bracey, Dementia Prevention Coach)

“Some people appreciate over-communication.” (Janice Dru-Bennett, entrepreneur & tech adviser)

“Whatever the client’s modality is, that’s what I try to match.” (Doug Crow, Author your Brand)

How do you decide how to get in touch with someone?

Connect with the panelists: Doug Crowe: Alexi Bracey: Janice Dru-Bennett: Dr Robyn Odegaard:

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#Quick Hits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me.

#SocialMedia #CallOrText

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