A Reckoning at Amazon

Reveal

After years of growth, Amazon is now laying off thousands of employees. But with the holiday season underway, the company’s warehouse workers still have to race to fill gift orders. This week, Reveal revisits Amazon’s safety record.

Host Al Letson speaks with Reveal’s Will Evans, who’s been reporting on injuries at Amazon for years. By gathering injury data and speaking with workers and whistleblowers, he has shown that Amazon warehouse employees are injured on the job at a higher rate than at other companies. Evans’ reporting has focused national attention on the company’s safety record, prompting regulators, lawmakers and the company itself to address the issue more closely. This November, members of Congress scrutinized Amazon’s working conditions—and at the state level, lawmakers and safety regulators are taking action against Amazon in ways they never have before.

Then, we bring back a story by Jennifer Gollan that looks at the most common type of injury at Amazon and other workplaces, repetitive motion injuries. Gollan reports that decades ago, the federal government decided to impose safety regulations to try and prevent these injuries, then abruptly changed its mind.

We end with a reprise of a story from reporter Laura Sydell about online reviews of products and businesses and how many of them are not what they seem.

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