The technical debt trap, when a Scrum team can no longer talk about value for the customer! | Caterina Reinker

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Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

Caterina was working with a team who was really burdened by technical debt. The team talked about technical debt all the time. However, when the Product Owner started to be part of the conversation, the team realized that many of the things they worried about were not really that relevant for the customer. In this episode, we explore how some teams focus on certain aspects so much (like technical debt), that they end up forgetting other, eventually more important, aspects of their work.

Featured Book for the Week: User Story Mapping: Discover the Whole Story, Build the Right Product by Jeff Patton

In this episode, we explore the book User Story Mapping by Jeff Patton, who has been a guest on the podcast. Caterina shares the key lessons from the book, and describes how she uses this book almost every day because of the powerful, yet simple methods that it shares.

In this segment, we also talk about Distinction by Pierre Bourdieu, a book that helped Caterina understand the importance and impact of people’s backgrounds can have on how they relate to each other and communicate.

How can Angela (the Agile Coach) quickly build healthy relationships with the teams she’s supposed to help? What were the steps she followed to help the Breeze App team fight off the competition? Find out how Angela helped Naomi and the team go from “behind” to being ahead of Intuition Bank, by focusing on the people! Download the first 4 chapters of the BOOK for FREE while it is in Beta!

About Caterina Reinker

Caterina is a social anthropologist and passionate Scrum Master. She regards organizations like villages - or cities - with their own language, institutions, and explicit and many implicit rules. Caterina works and lives in Germany and helps groups of people, big and small, in their agile journey.

You can link with Caterina Reinker on LinkedIn.

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