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50. How Top CSMs Nail Customer Value
Manage episode 460019230 series 3551855
Sisällön tarjoaa Carly Agar | Career and Job Interview Tips for Customer Success Managers, Carly Agar | Career, and Job Interview Tips for Customer Success Managers. Carly Agar | Career and Job Interview Tips for Customer Success Managers, Carly Agar | Career, and Job Interview Tips for Customer Success Managers tai sen podcast-alustan kumppani lataa ja toimittaa kaiken podcast-sisällön, mukaan lukien jaksot, grafiikat ja podcast-kuvaukset. Jos uskot jonkun käyttävän tekijänoikeudella suojattua teostasi ilman lupaasi, voit seurata tässä https://fi.player.fm/legal kuvattua prosessia.
How do you get really good at talking about value with customers? While this topic is a little bit outside my usual content, it is a question I was recently asked, so I’m going to dive into how top CSMs nail customer value.
In this episode, I'm giving you a masterclass on how to keep customers engaged and uncover what they really care about. I’ll let you in on the three critical skills every CSM needs and how to use them.
These skills are things that you can keep improving no matter what level of CSM you are. So whether you're a career transitioner or a principal CSM, this is going to up level you and help refine your skills not just for getting clients results, but also for advancing your career.
🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews
🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews
🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching
♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/.
Head to the Show Notes: https://customer-success-career.captivate.fm/episode50
PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!
Mentioned in this episode:
Sign up for my FREE Live Training I'm hosting on Wednesday, June 4th, on how to land interviews fast: https://customer-success-career.captivate.fm/landinterviews
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