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Creating a good experience of work for frontline (public-facing) workers
Manage episode 357766443 series 3443128
Sisällön tarjoaa Evolve Workplace Wellbeing Team. Evolve Workplace Wellbeing Team tai sen podcast-alustan kumppani lataa ja toimittaa kaiken podcast-sisällön, mukaan lukien jaksot, grafiikat ja podcast-kuvaukset. Jos uskot jonkun käyttävän tekijänoikeudella suojattua teostasi ilman lupaasi, voit seurata tässä https://fi.player.fm/legal kuvattua prosessia.
This month Dr Helen Fitzhugh speaks with George Challouma from the Marina Bay Cafe in Gorleston (near Great Yarmouth). They discuss ways in which any business - large or small - can create a great experience at work for public-facing workers and benefit as a business from doing so. Their conversation calls upon George's experience and the '4 boosts for frontline workers' model, developed during the Good Jobs Project at the University of East Anglia, by Helen and her colleagues Ritchie Woodard and Andrea James.
This podcast is part of a toolkit of free, evidence-informed workplace wellbeing resources provided by the Workplace Wellbeing Research Team based at the University of East Anglia, in the UK. You can find the resources (including the '4 boosts' infographic, video, handbook and FAQ) on www.evolveworkplacewellbeing.org
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