Is a weekly podcast hosted by Shannon Miller of Klean Freaks University and Kimberly Gonzales of PUR Evergreen natural Cleaning Products and sustainable products. Cleaning Business Life helps Cleaning Business Owners (Entrepreneurs) from Start up to 7 figures. Learn what products to use on what, and learn from the best! Join us for Interviews, Q & A Sessions and the latest trends in our industry.
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Episode #58 - Transforming Passion into a Thriving Cleaning Biz: An Inside Look with Fresno's Natalie from Peak Cleaning
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When passion and purpose collide, extraordinary things can happen. Just ask Natalie from Peak Cleaning, who transformed her love for helping others into a thriving business right here in Fresno, California. Her journey isn't just about sparkling countertops and streak-free windows—it's about impacting lives, from her clients to her staff, and foste…
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Episode #57 - Safeguarding (Preventing) Your Cleaning Business from Client Poaching: Strategies and Communication Tips for Cleaning Entrepreneurs
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Have you ever felt the sting of your hard-earned clients being snatched away by the very staff you trained? This week on Cleaning Business Life, Kimberly Gonzalez and I tackle the all-too-common hazard of client poaching and arm you with strategies to fortify your operations. We discuss the importance of sturdy policies like finder's fees and ironc…
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Episode #56 - How to prevent Cleaning Tech's from purging your clients
23:28
23:28
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23:28
Pop the champagne and gather 'round as Cleaning Business Life hits a momentous milestone with our 56th episode—a celebration of one year sharing the nitty-gritty of running a cleaning business. Yet amidst the festivities, we take a hard look at the darker side of our industry: the betrayal of employees poaching clients. I'll open up about the sting…
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Episode #55 - Costly Slip-The Importance of Liability Insurance with your Cleaning Business
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1:01:32
Have you ever wondered what happens when a simple cleaning job goes disastrously wrong? Picture this: a beautiful chandelier crashing to the ground, leading to a staggering $45,000 claim. Join me, alongside the insightful Kimberly Gonzalez, as we unravel the world of liability insurance and the often overlooked, yet vital role it plays in safeguard…
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Episode #54 - Maximizing Monthly Cleanings: Strategies for a More Profitable Schedule & Setting Boundaries in House Cleaning Biz
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21:25
Ever felt like you're spinning your wheels with monthly cleaning gigs that just don't pay off? Join me and my industry comrade, Kimberly Gonzalez, as we peel back the layers on how to transform these appointments into the golden slots of your schedule! We're talking hard-won wisdom on pricing strategies that keep the lights on and the sponges soaki…
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Episode #53 - Hilarious Cleaning Mix-Ups, What happens when your cleaning tech cleans the wrong home???
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22:04
Ever waltzed into the wrong party and realized you're not the only one dancing off-beat? Join Kimberly Gonzalez and I (Shannon Miller) , as we share some side-splitting stories about cleaning crews with all the right moves but the wrong houses! From sparkling clean surprises for unsuspecting homeowners to the bewildering quandaries facing our dilig…
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Episode #52 - Macen Krauter-Navigating Financial Waters in the Cleaning Biz: Bookkeeping Insights & Finding Your Money Pro
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Have you ever confused bookkeeping with the complexities of a CPA's duties? We've all been there, and this episode is your lifesaver, especially if you're navigating the financial tides of the cleaning industry. With tax season lurking just around the corner, I recount the breath of relief I drew upon when I hired a bookkeeper, and we're joined by …
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Episode #51 - What kind of Cleaning Team do I need?
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29:50
Price increases are a necessary part of running a business, but they can be intimidating. However, if done correctly, they can help you grow your business and improve your bottom line. The first step in implementing a price increase is to evaluate your current pricing structure. Are you pricing your services competitively? Are you covering all of y…
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Episode #50 - Price Increase for your Cleaning Business
22:04
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22:04
Price increases are a necessary part of running a business, but they can be intimidating. However, if done correctly, they can help you grow your business and improve your bottom line. The first step in implementing a price increase is to evaluate your current pricing structure. Are you pricing your services competitively? Are you covering all of y…
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Episode #49 - Juggling your personal and work life with your Cleaning Business
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19:56
Learn essential time management strategies for cleaning business owners. Discover the benefits of time blocking and how it can help you stay organized and productive. Get expert tips to streamline your cleaning business and boost efficiency. PÜREvergreen.com Kimberly Gonzales e/info@purevergreen.com KleanFreaksUnversity.com Shannon Miller e/cleanin…
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Episode #48 - Dealing with Difficult Clients
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49:58
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49:58
Learn effective strategies for dealing with difficult clients in your cleaning business. Discover how to handle clients who expect discounts or extras, as well as those who are rude or demanding. Get valuable tips on setting boundaries and maintaining professionalism in challenging situations. To read blog post about this topic click here: https://…
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Episode #47 - Pricing your Cleaning Business Services
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24:43
Learn the importance of pricing your cleaning services correctly to avoid financial troubles and ensure long-term success. Discover valuable insights and pricing strategies in the Pricing Blueprint Masterclass. Find out how to calculate labor hours and bid accurately with a convenient over-the-phone bidding process. Avoid undercharging and set your…
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Episode #46 - Gross 100k in your first year of your house cleaning business by charging FLAT RATE!!
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Unlock the secrets to maximizing profits in your house cleaning business! Learn to charge a flat rate for efficiency and profitability, understand the Sq Ft price, and boost revenue with Klean Freaks University's Pricing Blueprint Master Class. Visit kleanfreaksuniversity.com now to transform your cleaning business! The Pricing Blueprint Master Cla…
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Episode #45 - The Legend that is Angela Brown and why we love her...
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Gain valuable insights from guest speaker Angela Brown on her journey in the cleaning industry, including tips and fun stories. Learn from her experiences to enhance your own cleaning business! To take any of Angela's Courses click this link: https://savvycleaner.com/ To get any of Kimberly's Product: https://purevergreen.com/ To take any of Klean …
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Episode #44 - Happy 2024 Goals, Goals, Goals...
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29:32
Elevate your cleaning business with firm goals, mastering sales, and embracing efficiency! Join us as we explore the power of firm goals, efficient systems, and key sales techniques. Learn to navigate normal and heavy growth, master the art of sales, and embrace automation for success. Tune in now to revolutionize your approach and take your cleani…
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Episode #43 - Bonus!! Day #9- Use the 70% Clutter Rule when you clean!
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39:05
As cleaning service providers, we often notice things that even house guests don't see. Explore unique aspects of different homes and learn about useful resources like 'Profit First' and 'Story Brand.' Discover the 70 percent clutter rule and how it can help you manage cleaning expectations. Check out the Cleaning Business Contract Bundle for essen…
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Episode #42 - 8 Days of Christmas-Day#8 What are Add On Services and Up Charges?
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47:09
Selling is a learned skill that requires practice. Rejection is part of the process, but knowing your product and building relationships can help. Learn more about sales and building trust with Klean Freaks University and Shannon Miller, and Kimberly Gonzales inventor of PÜR Evergreen. PÜREvergreen.com Kimberly Gonzales e/info@purevergreen.com Klea…
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Episode #41 - 8 Days of Chirstmas-Day #7 Should you have 1099's vs W-2's
42:23
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42:23
Important tips for working with 1099 contractors: You can't enforce uniforms, extra shifts, or specific chemicals. Safety is crucial, and you can't require non-competes or employee handbook agreements. Ensure 1099s have liability insurance, understand breakage vs. damage, and charge appropriately. Consider company culture, pay, and vehicle options.…
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Episode #40 - 8 Days of Christmas-Day #6 Do you have a service area??
25:28
25:28
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25:28
Save your cleaning business thousands by auditing your service area for distance between homes. Understand expenses as your crew grows, including taxes and payroll. Know if you're required to pay mileage or travel time for employees. Keep drive time and trip charges in check, ensuring safety and accessibility. Get drivers' licenses, Wi-Fi passwords…
…
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Episode #39 - Cleaning Business Life-8 Days of Chirstmas-Day #5 -Are you using the Dirt Code?
25:42
25:42
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25:42
Learn about the 'dirt code' used by cleaning techs to assess cleanliness levels in homes. Discover how this scale helps professionals communicate effectively without discomfort. Tune in to Cleaning Business Life for more insights and cleaning tips! Don't miss this episode at [link]. Like, share, and subscribe for more cleaning insights! PÜREvergree…
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Episode #38 - 8 Days of Christmas- Day #3-10 things to consider when starting your Cleaning Business!!
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18:47
Starting a cleaning business? Here are 10 essential steps to get you started: Decide on a trade name and register it with the secretary of state. Get a Tax ID number (EIN) to protect your SS#. Choose a business entity (e.g., sole proprietorship, LLC, Corp). Determine your financing options and seed money. Decide on using natural or regular cleaning…
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Episode #37 - 8 Days of Chirstmas! Day #2 TRUTH!! What to do with...imposter syndrome!
54:23
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54:23
Join us as we discuss fear, self-confidence, and Imposter Syndrome in the cleaning business. Learn how to overcome Imposter Syndrome with mindset shifts and support from others. Remember, everyone experiences this at some point. Your circle of influence impacts your sanity and success. If you have questions, reach out! PÜREvergreen.com Kimberly Gon…
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Episode #36 - 8 Days of Christmas-DAY 1-Pricing your House Cleaning Services and so much more!!
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46:38
In this episode, we discuss the importance of valuing your cleaning business and offer pricing tips based on national averages. Learn about flat rates for regular maintenance cleanings, deluxe cleanings, move-out cleanings, and post-construction cleanings. Get advice on selling your services and earning top dollar. This podcast is sponsored by Pure…
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Episode #35 - Hustle More Money over Chirstmas Time
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23:02
As the holiday season approaches, consider upselling your cleaning services to clients. Ensure schedules remain consistent and accommodate any changes ahead of time. Selling is about building relationships and offering services consultatively. Upselling can increase income; offer additional services like adding toppings to a baked potato. Gift cert…
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Episode #34 - Should you ever give a refund or a discount with your cleaning business?
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33:12
Providing exceptional customer service can set you apart from the competition. It's crucial in an era where many prefer digital communication. Remember, it takes 40 five-star reviews to counteract one bad review, so prioritize customer satisfaction. For one-time cleanings, conduct a walkthrough with the client or cleaning technicians and have them …
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Episode #33 - Christmas Tipping and Client Gifts for your Cleaning Business
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21:35
To ensure promptness, educate your clients about tipping. Many clients are unaware that tipping is an option. Include your tipping policy in all your paperwork and contracts, such as the Cleaning Business Contract Bundle, to clarify expectations. Show appreciation to your clients with thoughtful gifts like cards, candles, or home goods. As your bus…
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Episode #32 - Sell Gift Cards this holiday season and make a ton of money 4th quarter!
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26:40
Are you leaving money on the table by not selling gift cards? Learn how offering gift cards can increase your revenue and attract new clients. Plus, discover how to create professional-looking gift certificates using Canva, a user-friendly design platform. Don't miss out on our Black Friday Bonanza course, curated by Shannon, offering exclusive ins…
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Episode #31 - How to handle a bad review for your Cleaning Business!
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26:40
In this episode, we explore the art of responding to online reviews for your cleaning business. Learn how to handle negative feedback professionally, offer solutions, and turn critiques into opportunities for growth. Discover the importance of listening to customers, setting up new policies based on feedback, and strategies for encouraging more 5-s…
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Episode #29 - Ari EL on House Blessings!! With link to Blessing Kit!!
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31:40
https://www.facebook.com/groups/321210924740771/user/100076717416587/ El's Rubbish Removal, LLC. Blessing Kit off Amazon! https://amzn.to/45tkUfP Actual House Blessing, incase you need it, Please just copy and paste! House Blessing for ___ May the path that leads to this front door always be blessed with peace and abundance. May each and every room…
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Episode #30 - Kimberly's Birthday
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32:20
Join us in celebrating Kimberly's birthday on this special episode of Cleaning Business Life! Kimberly, the mastermind behind PÜR Evergreen, shares insights into her eco-friendly products, including an all-purpose cleaner, Wool Dryer Balls from Nepal, Swedish Dishcloths (featuring a cute chicken design), and innovative laundry detergent sheets. Lea…
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Episode #28 Haunted Ghost Stores by Laurie Riley
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10:36
Join us as Laurie Riley describes her experience inside a new building that she used to clean. Laurie Riley operates her business in the state of Alabama ( KC Cleaning Services) https://www.facebook.com/LaurieCrossley21 PÜREvergreen.com Kimberly Gonzales e/info@purevergreen.com KleanFreaksUnversity.com Shannon Miller e/cleaningbusinesslife@gmail.co…
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Episode #27 Haunted Ghost Stories With Stacey Williams
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Join us as Stacey Williams tells of two home owners and the ghost stories to go along with it! Stacey operates her cleaning business out of St. Louis, MO. If you have a ghost story to tell, we would love to hear from you. Please email us at cleaningbusinesslife@gmail.com We are also looking for Sponsors for the Show, if you think you are a good fit…
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Episode #26 - From Bristles to Brilliance: Mastering the Art of Cleaning Business Success
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47:00
Foundations of a Successful Cleaning Business Karate Kid Movie Link https://amzn.to/3ZKZl9a Commercial Trash Dust Bathroom Floors Single Dwelling Post Construction Cleaning Class https://klean-freaks-university.newzenler.com/courses/single-dwelling-post-construction-cleaning-master-class Get on the wait list for Cozy Bliss https://purevergreen.com/…
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Episode #25 Haunted Ghost Stories by Tiffany Bowels
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26:13
Join us as Tiffany tells us about a log cabin that is in the middle of no where.... Tiffany operates her Cleaning Business in Tennessee https://www.facebook.com/profile.php?id=100076329395706 If you have a cleaning Ghost Story or a Haunted Cleaning Story please reach out we would love to hear from you. cleaningbusinesslife@gmail.com PÜREvergreen.co…
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Episode #24-The Low-Tech METHOD of getting a Deposit without CRM (Customer Relationship Management Softwear)
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30:14
It really is more common place now than it has ever been to get a deposit on day of booking with your clients, especially for 1x cleanings. Customer Relationship Management Softwear Always get a 50% on DAY of Scheduling secures your spot on the Schedule. 400.00 plus appliances 95.00 and 95.00= 590.00 divided by 2 is 295.00 deposit. Email plus add t…
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Episode #23 The 70% Clutter Rule
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39:13
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39:13
As cleaning service providers, we often notice things that even house guests don't see. Explore unique aspects of different homes and learn about useful resources like 'Profit First' and 'Story Brand.' Discover the 70 percent clutter rule and how it can help you manage cleaning expectations. Check out the Cleaning Business Contract Bundle for essen…
…
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Episode #22 - CBL - Should I clean STR's or Post Construction Cleanings?
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48:10
Join us as I recollect my very first STR contract with 18 STR's all owned by the same person. The Industry as a whole has changed. Now it's utter craziness and people who are constantly looking for something for free. At one point I had 67 STR along with the 50 homes a day that we cleaned normally. As I got larger, I didn't have the time in my sche…
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Episode #21 - What Should I CLEAN? RESIDENTIAL, COMMERICAL OR BIO HAZZARD
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45:06
Commerical Cleaning Questions to ASK! **1. Scope of the job:** - What exactly is going to be cleaned? - Does it need a deep cleaning? **2. Cleaning Frequency:** - How often does the property or area get cleaned? **3. Janitor's Closet:** - Is there a locked janitor's closet? **4. Security:** - Is there an alarm in the property that the cleaning crew…
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Episode #20 - Bonus-4th Quarter Round Table Q & A Session 09.09.23!
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Join us as we discuss current topics in our industry. These round table Q & A sessions happen quarterly and are FREE, just need to be a member of my FB group! Here is the link: https://www.facebook.com/groups/1583362158497744 Any questions please reach out! cleaningbusinesslife@gmail.com PÜREvergreen.com Kimberly Gonzales e/info@purevergreen.com Kl…
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Episode #19 Discounts, should you give them?????
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26:04
Cleaning Business Life Podcast ( We are Now looking for sponsorships) Email us @ cleaningbusinesslife@gmail.com In my opinion The Cleaning Industry is a luxury service not a discounted one. Many of us have tried to make it on Groupon. In my experience, they are difficult to deal with, ALL_OF_THE_TIME. They have really high expectations and want to …
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Episode #18 Back to School Marketing Ideas
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36:26
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36:26
Cleaning Business Life Podcast ( We are Now looking for sponsorships) Email us @ cleaningbusinesslife@gmail.com For some of us, school has already started. But for the rest of you School starts right after Labor Day, the holiday that celebrates our workers here in the United States. So Kimberly and myself wanted to come up with some easy opportunit…
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Episode #17 Newbies in the HOUSE!! Things to consider when you are a brand new Cleaning Business Owner!!
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55:30
Cleaning Business Life Podcast ( We are Now looking for sponsorships) Email us @ cleaningbusinesslife@gmail.com Hi Everyone! If you are just joining us for the first time, welcome! If you are just dipping your toes in the cleaning industry and just started or need refresher tips you are in the right place! Grab a chair, workout or grab PÜR Evergree…
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Episode #16 Meet Cleaning Content Creator Amber Elise!
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Meet Amber Elise "Cleaning Content Creator." She is an Entrepreneur, Cleaning Business Owner, Mom, Wife…the list goes on! We absolutely LOVED her and were so thrilled to have her on our podcast! Not only was she super nice answering all our questions but really down to earth too! Amber got her start in the Cleaning Industry through her Grandmother …
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Episode #15 - Save yourself 1000's by having a Service Area for your Cleaning Business!
25:47
25:47
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25:47
Save your cleaning business thousands by auditing your service area for distance between homes. Understand expenses as your crew grows, including taxes and payroll. Know if you're required to pay mileage or travel time for employees. Keep drive time and trip charges in check, ensuring safety and accessibility. Get drivers' licenses, Wi-Fi passwords…
…
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Episode #14 Klean Freaks University, Cleaning Business Coach, Shannon Miller
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37:52
Click here for a free 15 minute Consult. https://tidycal.com/shannonleeannmiller/free-15-minute-consult-for-general-questions-regarding-your-cleaning-business Sign up for my email list here: https://kleanfreaksuniversity.com/ Email mail me @ kleanfreaksuniversity@gmail.com PÜREvergreen.com Kimberly Gonzales e/info@purevergreen.com KleanFreaksUnvers…
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Episode #13 1099's VS W-2's...Hiring for Success
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42:01
Important tips for working with 1099 contractors: You can't enforce uniforms, extra shifts, or specific chemicals. Safety is crucial, and you can't require non-competes or employee handbook agreements. Ensure 1099s have liability insurance, understand breakage vs. damage, and charge appropriately. Consider company culture, pay, and vehicle options.…
…
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Episode #12 - Imposter Syndrome-What to do about it, it affects everyone including Kimberly and myself!
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54:14
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54:14
Join us as we discuss fear, self-confidence, and Imposter Syndrome in the cleaning business. Learn how to overcome Imposter Syndrome with mindset shifts and support from others. Remember, everyone experiences this at some point. Your circle of influence impacts your sanity and success. If you have questions, reach out! PÜREvergreen.com Kimberly Gon…
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Episode #11 - FEELING A LITTLE DIRTY??? Follow this Dirt Code to get it right.
25:27
25:27
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25:27
Learn about the 'dirt code' used by cleaning techs to assess cleanliness levels in homes. Discover how this scale helps professionals communicate effectively without discomfort. Tune in to Cleaning Business Life for more insights and cleaning tips! Don't miss this episode at [link]. Like, share, and subscribe for more cleaning insights! PÜREvergree…
…
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Episode #10 - You're Fired :(
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29:12
In the past if you were ever fired, it was usually because you were a bad hire, you did something wrong and you ended up not being a good fit. Learn why firing yourself from your cleaning business can be a good thing. I have been fired like twice in my whole working career and I have fired myself multiple times in my businesses. ( I currently have …
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Episode #9 - Can we be friends...?
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Welcome to the new economy. Where having relationships with others will be like having GOLD Bullion in the bank. PÜREvergreen.com Kimberly Gonzales e/info@purevergreen.com KleanFreaksUnversity.com Shannon Miller e/cleaningbusinesslife@gmail.com Join my FB Group: https://www.facebook.com/groups/1583362158497744 YouTube: https://www.youtube.com/chann…
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