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Boagworld: The podcast where digital best practices meets a terrible sense of humor! Join us for a relaxed chat about all things digital design. We dish out practical advice and industry insights, all wrapped up in friendly conversation. Whether you're looking to improve your user experience, boost your conversion or be a better design lead, we've got something for you. With over 400 episodes, we're like the cool grandads of web design podcasts – experienced, slightly inappropriate, but alwa ...
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The Health Design Leadership podcast helps business leaders sharpen their skills and build great teams by prioritizing the wellness of employees and modeling positive leadership skills. JOIN US and take your leadership skills from good to great!
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UX Leadership By Design

Mark Baldino

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A podcast by and for UX Design & Product Management Leaders. Your host Mark Baldino, Co-Founder of UX design consultancy Fuzzy Math, brings twenty+ years of experience in UX design and strategy into a series of conversations with people who lead UX design teams.
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In our modern business world, increasingly complex, unreliable, and incompressible. Calls for a different mode of leadership. In this podcast, we will explore and discuss with leaders and change-makers how this new leadership approach emerged and how it is transforming institutions and organizations for the better. In Modern Organizations, everyone must be a Leader. Accountable & Proactive, Creative & Resilient, Empowered & Collaborative. Our mission is to empower the future generation of Cr ...
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Welcome to another packed episode! This week, we're diving into three topics we think you'll find fascinating. First up, we're exploring why face-to-face meetings still matter in our digital world. Then, we'll share our favorite A/B testing tools (since Google Optimize is no longer with us), and finally, we'll look at how AI is reshaping UX with so…
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Send us a text In this episode of UX Leadership by Design, Mark Baldino talks with Dave Seligsohn, founder of A2O Consulting, about creating a culture of innovation and driving business growth. Drawing from his rich background in education and leadership, Dave shares insights into the challenges small businesses face, such as breaking revenue ceili…
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In today's episode, we dive deep into how UX professionals can effectively demonstrate their value within organizations, especially during challenging times when the shine has come off UX and attention has shifted to AI. Form Analysis Tools: A Game-Changer for UX We kick off by exploring some exciting form analysis tools that can revolutionize how …
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I've watched with fascination how AI is reshaping the design landscape. While we've made incredible strides in using AI to enhance our design processes, I believe we're overlooking something crucial: the human experience of interacting with AI itself. You might wonder why this matters. Well, as AI becomes more deeply woven into our daily lives, the…
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Introduction: Embracing AI for UX Productivity In this episode of the Boagworld Podcast, we delve into the transformative role of AI in UX and web design. From cutting-edge Figma plugins to tools that revolutionize SEO, Paul Boag and Marcus Lillington share insights, tools, and strategies that can elevate your workflow. Whether you're a seasoned de…
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What Does 2025 Hold for UX? As we approach the new year, it's time to reflect on the state of user experience design and look ahead to what 2025 might bring. In this episode of the Boagworld Podcast, Marcus and I dive into the trends, challenges, and opportunities that lie ahead. Here are the key takeaways from our discussion. The Rise of Seamless …
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Send us a text In this episode of UX Leadership by Design, Mark Baldino sits down with Joe Sticca, a seasoned expert blending technology, digital experiences, and product innovation, to explore the transformative impact of generative AI on product management and design. Joe shares his journey from software development to digital experience leadersh…
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In this episode, we dive into the frustrating world of Invitations to Tender (ITTs), explore why Notion might be the only app you need, and discuss treating AI like your newest intern. We also share our thoughts on Adobe's latest AI innovations and why UX seems to have lost its shine. The Problem with Traditional Tenders Our main topic for this sho…
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Hello and welcome to the Boagworld Show, the longest-running web design podcast where we look at user experience design, conversion optimization, and working in the web. This week, we've got quite the lineup for you. WP Engine vs WordPress: A Cautionary Tale We kick things off with a look at the recent controversy between WP Engine and WordPress. I…
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Send us a text In this episode of UX Leadership by Design, Mark Baldino and Bruce McCarthy discuss the challenges and solutions around stakeholder alignment in product management. Bruce highlights the importance of bridging communication gaps across departments to achieve unified goals and emphasizes the role of empathy, strategic prioritization, a…
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Welcome to the Health Design Leadership Podcast! Our goal is to help you take your leadership skills from good to great! SHARRON MCCARTHY Our special guest today is Sharron McCarthy, CEO of Girls Inc. NH since 2020, after a 33-year career in publishing. She spent 22 years as publisher/President of McLean Communications. Sharron served as publisher …
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The State of the Industry and AI's Impact We kick off this episode by delving into the current state of the tech industry, particularly focusing on the widespread budget cuts we're witnessing. What's driving these cuts? Is it the rise of AI, economic uncertainties, or perhaps a tech bubble bursting? We explore these possibilities and ponder whether…
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Send us a text In this episode of UX Leadership by Design, Rina Alexin, CEO of Productside, joins Mark Baldino , Co-Founder of Fuzzy Math, to discuss the state of product management today, including challenges like misaligned strategy, poor stakeholder management, and data utilization. She emphasizes the need for clearer communication of strategy a…
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Transforming UX Teams - From Reactive to Strategic In this episode, we explore how UX teams can evolve from firefighters to strategic leaders, revolutionizing their impact on organizations. We also review Maze, a versatile UX testing platform, and share insightful reads of the week. Revolutionizing UX Teams: From Firefighters to Strategic Leaders I…
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Welcome to the Health Design Leadership Podcast! Our goal is to help you take your leadership skills from good to great! CHRISTINA FERRARI Our special guest today is Christina Ferrari, Attorney & Shareholder at Bernstein, Shur, Sawyer & Nelson, P.A., a northern New England regional law firm, where she protects her clients’ interests - inside and ou…
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This week on the Boagworld Show, we’re diving deep into user-focused content creation, leveraging AI, optimizing web copy for better UX and conversions, and discussing the importance of community and balancing work-life commitments. Get ready for some insightful tips and strategies! Embracing User-Centric Content Creation In this episode, we break …
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Send us a text In this episode of UX Leadership By Design, host Mark Baldino speaks with Gerard Dolan about the challenges teams face in communication, problem identification, and leadership in dynamic work environments. Gerard discusses practical strategies for addressing issues like silos of information, aligning teams, and the importance of buil…
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Welcome to the Health Design Leadership Podcast! Our goal is to help you take your leadership skills from good to great! As we celebrate the one-year anniversary of the Health Design Leadership podcast, let's take a look back at some of the wonderful words of wisdom our guests have shared with us! LEARN MORE ABOUT CAROL AND HEALTH DESIGN LEADERSHIP…
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We're back with another episode of the Boagworld Show, where we dive into all things user experience, conversion optimization, and digital leadership. This week, we are discussing some exciting topics that will grab your attention. Embracing AI We've been exploring the world of AI. We've been experimenting with tools like Claude AI and Fathom, whic…
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Send us a text In this episode of UX Leadership By Design, host Mark Baldino speaks with Pablo Stanley. Pablo, a designer and artist, shares his journey from being a graffiti artist in his teenage years to becoming a creative director and founder of multiple companies. He discusses the challenges and triumphs of leading a team of creatives, includi…
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We're back with another episode of Boagworld, the longest-running web design podcast in the world. Well, maybe we took a bit of a holiday, but who's counting? In this week’s show we discuss the dangers of perfectionism, the pros and cons of AI platforms and why empathy is the key skill for UX professionals. A Trip to Apple Vision Pro Land However, …
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Guess who's back? That's right, the Boagworld Show has returned after a five-year hiatus! We're thrilled to be back in your earbuds, bringing you the longest-running podcast about digital services and all things web-related. Why Are We Back? Well, to be honest, we missed hanging out with each other and chatting about the ever-evolving digital lands…
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Send us a text In this episode of UX Leadership by Design, host Mark Baldino speaks with Harry Max, author of the book "Managing Priorities: How to Create Better Plans and Make Smarter Decisions". We discussion the importance of intentional prioritization, particularly in complex organizational settings. Harry explains that while many people think …
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Send us a text In this episode of UX Leadership by Design, Mark Baldino, co-founder of Fuzzy Math, speaks with Evan English, Vice President of Design and User Research at American Express. Evan shares her journey from product management to UX leadership at Amex, where she has spent 15 years. She highlights the company's significant investment in le…
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Welcome to the Health Design Leadership Podcast! Our goal is to help you take your leadership skills from good to great! MAUREEN BEAUREGARD Our amazing guest today is Maureen Beauregard, President & CEO of Easterseals NH & VT, who joined the organization in 2019. In 1991, Maureen founded Families in Transition (FIT)-New Hampshire, which grew under …
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Welcome to the Health Design Leadership Podcast! Our goal is to help you take your leadership skills from good to great! TODAY'S TOPIC: Become an Amazing Leader! Learn the skills positive leaders rely on to create winning teams! Enjoy the podcast! LEARN MORE ABOUT CAROL AND HEALTH DESIGN LEADERSHIP Thank you for listening! To learn more about Carol…
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Welcome to the Health Design Leadership Podcast! Our goal is to help you take your leadership skills from good to great! JOHN CLAYTON Our incredible guest today is John Clayton, who spent 27 years as a reporter and columnist with the New Hampshire Union Leader. John’s “In the City” column was a fixture on the front page of the Union Leader for more…
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Send us a text In Episode 7 of Season 2 of UX Leadership by Design, host Mark Baldino chats with Mike LaVista, CEO and Founder of Caxy, a digital transformation constancy. They explore the importance of clear goals, change management, and mitigating risks for successful transformations. They also highlight the need to involve customers in the proce…
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Welcome to the Health Design Leadership Podcast! Our goal is to help you take your leadership skills from good to great! TODAY'S TOPIC: 10 Essential Leadership Skills you can use to make yourself a better leader for your team. Enjoy the podcast! LEARN ABOUT CAROL AND HEALTH DESIGN LEADERSHIP LEARN MORE ABOUT CAROL AND HEALTH DESIGN LEADERSHIP Thank…
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Send us a text In Episode 6 of Season 2 of UX Leadership by Design, host Mark Baldino chats with Bridget McMullan, Director of Technology Innovation at Elevance Health, about the intersection of artificial intelligence (AI), user experience design, and product management. They dive into the critical role of human creativity and critical thinking in…
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Welcome to the Health Design Leadership Podcast! Our goal is to help you take your leadership skills from good to great! TODAY'S GUEST: Former Miss USA, Terri Britt, is a spiritual coach, intuitive healer, TEDx Speaker, award-winning author, and founder of the Women Leaders of Love global community. For nearly twenty-five years, Terri has inspired …
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Send us a text In Season 2, Episode 5 of UX Leadership by Design, Mark Baldino is joined by Pooja Vijay Kumar from Autodesk to discuss the transformative shift from product-centric to platform-centric design. Pooja shares her journey and the strategic importance of breaking down complex systems into atomic elements for better communication and unde…
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Send us a text In Episode 4, Season 2 of "UX Leadership By Design," Denise Tilles discusses the critical role of product operations in scaling businesses and enhancing product development. She underscores the necessity of integrating product and design teams with a strong emphasis on leveraging data and research operations to drive impactful busine…
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Welcome to the Health Design Leadership Podcast! Our goal is to help you take your leadership skills from good to great! Today's guest is Peter Richard, General Manager at XMA Corporation. Peter has been instrumental in leading the company through nearly two decades of transformative growth. Recently, under his dynamic leadership, XMA was recognize…
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Send us a text Welcome to Episode 3 of Season 2 of UX Leadership By Design. In this episode, Mark speaks with Mollie Cox, Director of Product Design at Fleet.io and Adjunct Professor at the University of Nebraska-Lincoln. Mollie shares her career journey and the connection between her early career, playing hopscotch, teaching, and leadership style.…
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