The Health Design Leadership podcast helps business leaders sharpen their skills and build great teams by prioritizing the wellness of employees and modeling positive leadership skills. JOIN US and take your leadership skills from good to great!
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A podcast by and for UX Design & Product Management Leaders. Your host Mark Baldino, Co-Founder of UX design consultancy Fuzzy Math, brings twenty+ years of experience in UX design and strategy into a series of conversations with people who lead UX design teams.
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In our modern business world, increasingly complex, unreliable, and incompressible. Calls for a different mode of leadership. In this podcast, we will explore and discuss with leaders and change-makers how this new leadership approach emerged and how it is transforming institutions and organizations for the better. In Modern Organizations, everyone must be a Leader. Accountable & Proactive, Creative & Resilient, Empowered & Collaborative. Our mission is to empower the future generation of Cr ...
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Health Design Leadership - Become an Amazing Leader - Episode 10
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Welcome to the Health Design Leadership Podcast! Our goal is to help you take your leadership skills from good to great! TODAY'S TOPIC: Become an Amazing Leader! Learn the skills positive leaders rely on to create winning teams! Enjoy the podcast! LEARN MORE ABOUT CAROL AND HEALTH DESIGN LEADERSHIP Thank you for listening! To learn more about Carol…
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Health Design Leadership - Guest: John Clayton - Episode 9
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Welcome to the Health Design Leadership Podcast! Our goal is to help you take your leadership skills from good to great! JOHN CLAYTON Our incredible guest today is John Clayton, who spent 27 years as a reporter and columnist with the New Hampshire Union Leader. John’s “In the City” column was a fixture on the front page of the Union Leader for more…
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Driving Change: How to Tackle Common Pitfalls in Digital Transformation
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In Episode 7 of Season 2 of UX Leadership by Design, host Mark Baldino chats with Mike LaVista, CEO and Founder of Caxy, a digital transformation constancy. They explore the importance of clear goals, change management, and mitigating risks for successful transformations. They also highlight the need to involve customers in the process and consider…
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Health Design Leadership - 10 Essential Leadership Skills - Episode 8
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Welcome to the Health Design Leadership Podcast! Our goal is to help you take your leadership skills from good to great! TODAY'S TOPIC: 10 Essential Leadership Skills you can use to make yourself a better leader for your team. Enjoy the podcast! LEARN ABOUT CAROL AND HEALTH DESIGN LEADERSHIP LEARN MORE ABOUT CAROL AND HEALTH DESIGN LEADERSHIP Thank…
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AI In Demand: Building Products People Love
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In Episode 6 of Season 2 of UX Leadership by Design, host Mark Baldino chats with Bridget McMullan, Director of Technology Innovation at Elevance Health, about the intersection of artificial intelligence (AI), user experience design, and product management. They dive into the critical role of human creativity and critical thinking in effectively in…
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Health Design Leadership - Guest: Terri Britt - Episode 7
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Welcome to the Health Design Leadership Podcast! Our goal is to help you take your leadership skills from good to great! TODAY'S GUEST: Former Miss USA, Terri Britt, is a spiritual coach, intuitive healer, TEDx Speaker, award-winning author, and founder of the Women Leaders of Love global community. For nearly twenty-five years, Terri has inspired …
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Navigating Product-Centric to Platform-Centric UX Design
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In Season 2, Episode 5 of UX Leadership by Design, Mark Baldino is joined by Pooja Vijay Kumar from Autodesk to discuss the transformative shift from product-centric to platform-centric design. Pooja shares her journey and the strategic importance of breaking down complex systems into atomic elements for better communication and understanding. The …
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The Strategic Role of Product Operations in Business Growth
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In Episode 4, Season 2 of "UX Leadership By Design," Denise Tilles discusses the critical role of product operations in scaling businesses and enhancing product development. She underscores the necessity of integrating product and design teams with a strong emphasis on leveraging data and research operations to drive impactful business results. Den…
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Health Design Leadership - Guest: Peter Richard - Episode 6
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Welcome to the Health Design Leadership Podcast! Our goal is to help you take your leadership skills from good to great! Today's guest is Peter Richard, General Manager at XMA Corporation. Peter has been instrumental in leading the company through nearly two decades of transformative growth. Recently, under his dynamic leadership, XMA was recognize…
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Radical Softness: Transforming Team Dynamics and UX Leadership
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Welcome to Episode 3 of Season 2 of UX Leadership By Design. In this episode, Mark speaks with Mollie Cox, Director of Product Design at Fleet.io and Adjunct Professor at the University of Nebraska-Lincoln. Mollie shares her career journey and the connection between her early career, playing hopscotch, teaching, and leadership style. She emphasizes…
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Designing In The Business While Practicing Self-Care
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The title says it all -- we cover a ton in Season 2, Episode 2 of UX Leadership By Design, as Mark Baldino talks with Shan Shen, a Principal UX designer at Custom Ink. Shan shares her background in design and her transition to a leadership role as they discuss the challenges designers face in a remote work environment and the importance of creating…
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Health Design Leadership - Guest: Leslie Sturgeon - Episode 5
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Welcome to the Health Design Leadership Podcast! Our goal is to help you take your leadership skills from good to great! Today's guest is Leslie Sturgeon, Visionary and Founder of Women Inspiring Women. Leslie is a serial entrepreneur, starting her first business 34 years ago at the age of 22. Women Inspiring Women was a creative spark that grew in…
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Resilient Leadership: Innovation & Creativity in Exhausting Times
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Welcome to Season 2 of UX Leadership by Design. In this episode, we talk to Bryn McCoy, a seasoned UX design leader, who shares her journey from a maker in tech to a design leader. Bryn emphasizes the importance of collaboration between product and design teams, addressing challenges in the tech industry, and the need for innovation in times of unc…
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Health Design Leadership - Guest: Diane Fitzpatrick - Episode 4
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Welcome to the Health Design Leadership Podcast! Our goal is to help you take your leadership skills from good to great! Today's guest is Diane Fitzpatrick, who serves as the Chief Executive Officer of the Boys & Girls Club of Manchester (NH), where she plays a crucial role in developing, communicating, executing, and maintaining strategic initiati…
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Striking a Balance: Weighing UX Research with Commercial Success
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In this episode, we explore design leadership and entrepreneurship with Cameron Ridenour, Chief Design Officer of CoNote. Cameron brings listeners into the process of novel product design - highlighting the intricate journey of aligning user requirements with a company's strategic goals. Mark and Cameron discuss transitioning from a traditional des…
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UX Maturity Models: Measured Growth of Design
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In Episode 11 of UX Leadership by Design, Joana Castro, Director of UX at Buildium in Portugal explains how she leverages UX Maturity models at Buildium, and more broadly, how organizations can use UX maturity assessments to measure progress (and regression), demonstrate the value of UX, and secure investment in user experience. This episode offers…
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Health Design Leadership - Guest: S. Renee Smith - Episode 3
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Welcome to the Health Design Leadership Podcast! Our goal is to help you take your leadership skills from good to great! Today's guest is S. Renee Smith, nationally-recognized Executive Development Expert and Leaders Career Accelerator. S. Renee helps senior leaders become more likable, marketable, and credible, increasing their income and influenc…
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Solving Design Problems in Low Fidelity
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Are design leaders and their teams neglecting the power of wireframing in UX design? In the latest episode of UX Leadership by Design, Mark Baldino explores this question, and others, with Billy Carlson, a design leader and educator. The episode dives deep into the often underestimated process of wireframing, emphasizing its critical role in projec…
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Health Design Leadership - Guest: Amy LaBelle - Episode 2
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Welcome to the Health Design Leadership Podcast! Our goal is to help you maximize your leadership skills. Today's guest is Amy LaBelle, Founder and Winemaker of LaBelle Winery in Amherst and Derry, NH. Winemaker, entrepreneur, author, and media personality, Amy LaBelle is an international phenomenon with local roots in New Hampshire, but quickly gr…
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Embracing Disruption and Delight: Fostering Quirky Creativity for Innovation
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In Episode 9 of UX Leadership by Design Mark talks to Tom Scotto, a design leader and consultant. Tom explains how embracing a quirky and creative team environment fosters innovation and collaboration and provides strategies to navigate and communicate the disruptive nature of design, both within your team and outside the design walls. Tom emphasiz…
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Unlocking the Power of Changemakers: How to Lead with Creativity and Purpose
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EPISODE DESCRIPTION: UX design leader Maria Giudice joins host Mark Baldino to discuss the core qualities that UX leaders need to become effective change agents. Drawing from three decades of experience, Maria underscores the significance of integrating design principles into leadership roles, enabling anyone to champion change. Maria's approach, o…
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Health Design Leadership - Guest: Tom Raffio - Episode 1
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Welcome to the Health Design Leadership Podcast! Our goal is to help you maximize your leadership skills. Today's guest is Tom Raffio, President & CEO of Northeast Delta Dental. Under Tom’s leadership for the past 28 years, revenue has grown from 57 million dollars to more than 452 million dollars in 2022. Tom’s commitment to the principles of cont…
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Design Leadership in Complex Problem Spaces
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In this UX Leadership by Design podcast episode, host Mark Baldino of Fuzzy Math talks with Alfred Kahn, an experienced design leader and author. They discusses navigating complex problem spaces, infusing consumer-grade UX principles into enterprise design, and strategies for collaborative success between the "tripod" - design, product, and enginee…
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Beyond Compliance: Embedding Accessibility Into Your Organization
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Welcome to the "UX Leadership by Design" podcast, hosted by Mark Baldino, Co-Founder of Fuzzy Math. In Episode 6, we have the pleasure of featuring Santiago Viteri, the Associate Director of UX and Digital Accessibility Standards of the UX Center of Excellence at Bristol-Myers Squibb. Join us as Santiago shares his inspiring journey of helping shap…
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Using in-app UX analytics to drive decision making
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In this episode of the "UX Leadership by Design" podcast hosted by Mark Baldino of Fuzzy Math, Greg Thomas, Director of User Experience at TaxSlayer, shares how his team captures user data at specific times to make data-driven decisions and presents a strong case to executives, business owners, and product leaders. By using a one-question survey wi…
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The importance of stakeholder management
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This episode of "UX Leadership by Design," the podcast by and for UX leaders, is brought to you by Fuzzy Math, the award-winning user experience design consultancy. In this episode, our host Mark Baldino chats with Nate Felt, a Senior Product Designer at Amazon, about stakeholder communication and management. As a designer, it's easy to focus on cr…
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Playing the long game to get design a seat at the table
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On this episode of "UX Leadership by Design" join host Mark Baldino as he interviews Bryan Garvey, the Associate Director of User Experience and Insights at Radio Systems Corporation. Discover Bryan's multi-year journey in bringing UX design to the company, the crucial role of stakeholder management, and the power of fostering a growth mindset amon…
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Future-proof your career in UX Leadership
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In this episode of UX Leadership by Design, host Mark Baldino interviews Chris Willis, the Chief Design Officer at Domo. As a Chief Design Officer and futurist, Chris combines data technology and emerging trends to make Domo an indispensable platform for its customers. The episode provides practical advice for UX designers looking to have a more im…
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Creating systems to diversify and scale your UX team
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Mark Baldino is the host of the UX leadership podcast and the co-founder of Fuzzy Math, a UX design firm. In today's episode, he interviews Parisa Bazl, the Head of User Experience at Commvault, an enterprise data protection and data management software company. Bazl's work focuses on scaling the impact of UX teams within an organization while also…
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E29Creativity for Social Change
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Episode Notes The WEF states that by 2030 1 billion people will need to re-skill to address the issues of globalization, technical advancement, and the fourth industrial revolution.One of the most important skills they mention is creativity. Can creativity be a true driver for social change? In this episode, GLC discusses with Co-Funder and CEO of …
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E28How do you Measure Success?
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Episode Notes If you have ever read a business or management book or article, the quote “what can be measured can be managed” is no stranger to you. But is it really true, and what if we measure the wrong stuff? Does this mean that we are managing the wrong stuff either? So how do you Measure Success?Well, we will figure it out with our Wonderful g…
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E27Tradition vs Innovation
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Episode Notes In this episode GLC discusses with Disruptive Entrepreneur & Founder. David Clementoni of Italian-Artisan they talk about a How to disrupt an industry and how tradition and innovation can not only co-exist but actually enhance each other.
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E26Harnessing Innovation
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Episode Notes In this episode, GLC discusses with Master Facilitator, Author, and Speaker Douglas Ferguson of Voltage Control. They talk about a new way of working and collaborating with the ultimate goal of Harnessing Innovation.
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E25The power of Creative Content
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Episode Notes In this episode, GLC discusses the importance of creative content and creative practice in business with content strategist and workshop facilitator Brittni Bowering. They goof around creativity, serious play, and a new practice to boost productivity.
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E24Disruptive Leadership
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Episode Notes In this episode, GLC dives deep into the Future of Leadership and Management with Educator and Leadership consultant Carlo Giardinetti. They explore the radical change that needs to happen in Leadership and Management.
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E23Disruptive Innovation
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Episode Notes In this episode, GLC discusses the concept of Disruptive Innovation with Educator and Creative Director Antonio Civita. Covering topics as what does it take to be an innovative organization and a practical approach to Innovation.
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E22Business-Design Vs Growth Hacking
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Episode Notes In this episode, GLC discusses with Head of Growth for growthhackers.com Pedro Clivati. How to develop a growth mindset and What is the interaction between Business-Design and Growth Hacking.
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Episode Notes In this episode, GLC discusses with United Venture’s Business Designer Bel Barreiros How VCs Leverage design to make their investment choices and much more.
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E20Shifting Mindset ✕ Creativity
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Episode Notes How can we shift our mindset to think more creatively and solve complex problems? In this episode GLC Discusses how we can develop a mindset for creativity, Confirmation Bias, and first principle thinking as well as a technique for creative problem solving.
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We had a wonderful conversation with Bad-Ass Logo designer James Martin @made.by.james We discussed Process, Pricing, and how to stay relevant.
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E18How can We better Prioritize?
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In this episode GLC discusses Priorities and Discipline. Why being disciplined is very hard? And why? Setting priorities become Confusing? And why most of the time we focus on what’s urgent and not on what’s important? The discuss different tactics to better prioritize and develop working discipline.…
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E17What do we know about goals?
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In this episode GLC discusses a functional approach to achieve goals. We all have aspirations, desires even ambitions. And yet according to numerous studies only 8 Percent of People Actually Achieve Their Goals. Only 3 percent of the population set goals and only about one percent actually write them down. Often the process of setting goals becomes…
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E16Fight to become More Resilient
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In this episode GLC join forces with agency veteran, business coach, and best-selling author of Burn Your Portfolio Michael Janda. In this episode we discuss how to fight back the global situation by building our resilience.Kirjoittanut Gianluca Cinquepalmi
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E15E15: How to craft your purpose
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In this episode GLC discusses how to craft your purpose. We will discuss the Japanese philosophy of IKIGAI. IKIGAI stands for a reason for being, and has been defined as the art of living. It stands for a life worth living, and a life worth leaving for.Kirjoittanut Gianluca Cinquepalmi
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E14How to become more resilient
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Episode Notes What can we do to improve our wellness? What can we do better our relationships? What can we do to become more resourceful? What can we do to become more mindful? And what is it that we are truly focused on? In this episode, GLC discusses how can we become more resilient and what are the five fundamental skills we can improve to Advan…
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E13Desire Vs Desirable
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In this episode, GLC discusses desire and desirability with Executive Life Coach at the Asian Leadership Institute, Gaston Schmitz. Learn about desire, purpose, and the difference between a bad 'no' and a good 'no'.Kirjoittanut Gianluca Cinquepalmi
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For the 4th industrial revolution? The FIRST Revolution used steam power to mechanize production. The SECOND Revolution used electric power to create mass production. The Third Revolution used electronics & IT to automate production. THE fourth WILL COMBINE cyber-physical systems, internet of things (IoT) & internet of systems (CPPS). With jobs bei…
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E11Learning from Season 1
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What did we learn from making this season?In this episode, GLC and producer Gary Moran explore what they learned over the course of season 1, and reflect on some of their favourite thoughts and moments from the season.Kirjoittanut Gianluca Cinquepalmi
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E10Experience and Discovery
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How do you apply business design in real life? What prompts the decision to make a purchase? How do you know you're giving the client what they want?In this episode, GLC discusses providing an experience and enabling discovery with Versace APAC Senior Director Ivan Perra.Kirjoittanut Gianluca Cinquepalmi
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E920 Percent Better
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How do you set targets? What are you enabling? What are you disrupting?In this episode, GLC discusses with cofounder and social enterprise entrepreneur Belinda Poole from Localmotion.Kirjoittanut Gianluca Cinquepalmi
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