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Cybersecurity is complex. Its user experience doesn’t have to be. Heidi Trost interviews information security experts about how we can make it easier for people—and their organizations—to stay secure.
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The Human Centered Design is the premier podcast for human-centered design enthusiasts on the internet with over 1 million downloads and is led by Gerry Scullion. As the leading destination for insights, skills, and expertise, our mission is to empower individuals keen on designing a more inclusive and positive future for everyone. Join us as we convene thought leaders from diverse fields—service design, user experience, interaction design, and product management—to delve into the nuances of ...
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Human Centered

Center for Advanced Study in the Behavioral Sciences

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Conversations about projects and research undertaken by scholars & affiliates of the Center for Advanced Study in the Behavioral Sciences (CASBS) at Stanford University; interviews with renowned fellows from CASBS history; and audio versions of some CASBS live events. CASBS is a scholarly community like no other for collaborative, cross-disciplinary, generative research. It brings together deep thinkers to address wicked problems and significant societal challenges. It empowers them to chall ...
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Human-Centered Machine Learning

Halmstad University

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In this course we will explore the challenges presented when designing AI-powered services. In particular, we will take a look at Machine Learning (such as deep learning and generative adversarial networks), and how that can be used in human-centered design of digital services. This course is created for User Experience (UX) professionals, Service Designers, and Product Managers as a way to help take a human-centered approach to AI in their work. The course is also useful for developers and ...
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Human-Centered Innovation

Lisa Marceau and Kristine Merz

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We are at a moment of tremendous change – a change in the way we live, work and relate to one another. We are living in the fourth industrial revolution. The demand for human-centered innovation goes hand in hand with the extraordinary technological advances taking place/available today. With this new chapter in human development, are you or your business ready to step into an inclusive, human-centered future? Welcome to Human-Centered Innovation with Lisa Marceau and Kristine Merz, a podcas ...
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Heart Centered Human Design - Emotional Intelligence and Conscious Business

Vanessa Naja, Human Design Specialist, Teacher, Coach for Business/Relationships

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The show for Heart Centered Entrepreneurs and Professionals that want Meaningful Success AND Life/Work balance so they can wake up everyday feeling Empowered, Inspired and Supported by work and life. Vanessa Naja, Human Design specialist and coach, shares practical understanding of the Human Design System & how you can apply it in all areas of life. Embody your unique Human Design and understand the wisdom of your emotions to live an authentic life and create a successful business that you l ...
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In this Podcast, we will explore and revolutionize human behavior by coming from our hearts and souls. We will use empathy and unconditional love to redefine the science of human behavior (ABA or Applied Behavior Analysis). We will revolutionize the field of behavior science and science itself by using humanistic principles that undermine the very fabric of scientific determinism and shed light on the real human experience that underlies all behavior. We will use empathy to put ourselves in ...
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show series
 
The 3 / 5 Human Design Profile provides practical yet unconventional solutions through what has been learned through the trial and error process. People with this profile are able to make a big impact if they allow themselves to learn from their mistakes and then universalize what they’ve learned. In this episode, I cover the 3 / 5 Martyr/Heretic P…
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What do CISOs have to say about the security tools their teams use?: “When we introduce a level of complexity in the system, it undermines security. Every moment wasted trying to use a tool effectively benefits the adversary.” - Matt Stamper In this episode, we talk to cybsecurity leaders Bill Bonney, Gary Hayslip, and Matt Stamper about: The ever-…
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In this insightful episode, Avril Copeland discusses her unique career path, moving from Dublin to Nashville and transitioning from the music industry to the fields of physiotherapy and health technology. She shares her experiences as an entrepreneur, founding TickerFit with Co-Founder Greg Balmer, and HACA Health, and highlights the importance of …
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Are jobs requiring high levels of human interaction worth preserving in the age of automation? Can we design machines to achieve something profound – the mutual recognition that occurs when human beings truly "see" each other? CASBS faculty fellow Mitchell Stevens explores these questions with Allison Pugh, author of the 2024 book The Last Human Jo…
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The 2 / 5 Human Design Profile fulfills its purpose through using its natural talent to solve problems in unconventional ways. People with this profile have a hard time recognizing their own gifts and talents. They’re usually recognized by others and then called out to provide solutions. There is a lot of leadership in this energy and there can be …
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In this episode, we talk about: Security tools don’t get a free pass when it comes to involving end users as part of the design process. People studying and building ML-based security tools make a lot of assumptions. Instead of wasting time on assumptions, why not learn from security practitioners directly? Businesses (and academia) are investing a…
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People with the 2/4 Hermit/Opportunist profile can be incredibly influential over their networks through sharing their natural gifts and talents. They can struggle with seeing themselves and usually don’t even know they have a special gift because it comes so naturally to them. When aligned, someone in their network will call this gift out of them …
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In this episode, Emma Lynch shares her journey from academia to the pharmaceutical industry, highlighting the importance of effective communication and personal growth. She discusses the challenges women often face in professional settings, particularly around self-promotion and handling conflict. Emma emphasises the value of understanding internal…
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Welcome to another episode of This is HCD. In this episode, Kate Tarling discusses her experiences in service design, focusing on the importance of user research, empathy, and fostering collaboration within organisations. She explores the evolution of service design in the UK, particularly in government services, and offers practical advice for dri…
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In this episode I cover the 1 / 4 Human Design Profile that’s all about combining a love for learning with the power of relationships. People with this profile can be incredibly influential over their networks through mastering and sharing what they’ve researched. You may have this profile yourself or you may recognize it in someone you know. Under…
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In this episode, I dive into the unique characteristics and challenges of the 1/3 Human Design profile, using the real-life story of my friend Ashley, who founded her handmade sustainable bikini business, Cotakinis, with little prior knowledge. Through Ashley's journey, you'll see how the 1/3 profile learns by blending research and hands-on experim…
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In this episode, we talk about: The role misaligned incentives play in security behaviors. How Serge and his team approach security-focused UX research. Looking upstream at the security decisions made by software engineers and, in turn, the situations they are often placed in due to resource constraints and competing priorities at their organizatio…
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The Collective Emotional Wave, also known as the Abstract Wave is all about desire, new experiences, and the emotional highs and lows that come with them. Whether things go as planned or not, the wave eventually crashes, leaving us to process our feelings and reflect on the experience. We all have access to this energy but will experience it differ…
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The Individual Emotional Wave in Human Design is incredibly creative and fluctuates between deep periods of melancholy and elation. This is where passion, romance, music and individual emotional expression resides in the chart. We all have access to this energy but will experience it differently depending on how we are designed. In this episode, I …
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Shante Perrin, a cybersecurity leader, and her team use cybersecurity software to not only to detect and respond to cybersecurity threats but also, as Shante describes, to help paint a picture for their customers: “We like to build a timeline of events to build that picture, create that story so we can deliver it to the customer and explain why we …
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In this episode, I reconnect with Charles to reflect on our past experiences working together and the lessons we've learned from challenging situations. It’s fascinating to hear how Charles has evolved, now leading digital transformation at a bank in Australia. He shares his inspiring journey, launching a project called Inkwazi, which combines adve…
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The Human Design tribal emotional wave creates powerful emotional energy based on relationships, agreements and sensitivity. It has intense crashes that when not managed properly can have devastating consequences. In this episode, I cover the Tribal Emotional wave, how the emotional explosions that are inherent in this wave can impact your personal…
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In this episode, we talk about: The need for human-centered security—in order for security measures to be effective, they must center around people, making usability as crucial as technology. We explore the gap between research and practice, highlighting the need to bring cybersecurity research into real-world application. Human-centered security r…
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Security analysts respond to security detections and alerts. As part of this, they have to sift through a mountain of data and they have to do it fast. Not in hours, not in days. In minutes. Tom Harrison, security operations manager at Secureworks, explains it perfectly, “We have a time crunch and it’s exacerbated by the other big issue security an…
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Welcome to This is HCD. In this enlightening episode, we sit down with futurist and advisor April Rinne to unpack the transformative concept of the "flux mindset." April shares compelling insights into how embracing this mindset equips us to thrive amid constant change and uncertainty. Our conversation delves deep into the significance of authentic…
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There are a lot of ways that we can connect with other people to create healthy bonds that nurture our tribes in both personal and professional relationships. Emotional energy plays a huge role in this. How we interact emotionally can make or break powerful bonds that can ensure our survival, creativity, and ability to produce efficiently, effectiv…
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Emotional waves are something that we all have to deal with, regardless of how we’re designed. If you have a defined emotional solar plexus, you'll be experiencing one or more of these waves on a consistent basis. If your solar plexus is undefined, you'll be taking in these waves from your environment, from other people you're in relationship with,…
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“Even though usability and security tradeoffs will always be with us, we can get much smarter. Some of the techniques are really simple. For one, write everything down a user needs to do in order to use your app securely. Yeah, keep writing.” In this episode, we talk about: What is threat modeling and why should product teams and UX designers care …
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Your Human Design Profile tells you so much about how you fulfill your purpose, what you're here to share and how you're here to share it. It is a huge part of who you are. The profile lines each have some specific fears associated with them, and those fears can hold you back in your business. In today's episode, I cover some of the fears that are …
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In this episode of Human Centered, host Nick Brunker and Ben Geheb, VML's global chief experience strategy officer, discuss the evolving landscape of customer experience. They explore why CX index scores are at their lowest point, the challenges of measuring CX ROI, and the shift away from CX being owned by a single department. The conversation del…
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Welcome to another episode of This is HCD. We welcome back Neil Theise, a guest we know and love to have on the show. In this episode, Neil shares his personal journey of overcoming significant health challenges. He reflects on his recovery process, expressing gratitude for being pain-free and mobile again. The conversation explores the mind-body c…
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Our fears and anxieties are mapped out in multiple places in our human design chart. One of those places is our predominant circuitry. We have three different kinds of circuitry in our chart that govern how our energy flows and impact some specific areas of our lives. Many of us are more weighted in one area of this chart. Understanding how your ci…
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“UX design can enhance the overall performance, adoption, and impact in cybersecurity tools that leverage AI, making the tools more accessible to a broader range of users, including those who don’t have deep technical or security knowledge.” In this episode, Siddharth Hirwani and John Robertson talk about: Pressures and challenges security analysts…
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Emotional energy can come up in business in a number of different ways. How we manage that energy can make all the difference in the success of our business. Our emotional fears and nervousness are mapped out in our Human Design chart, specifically in the Emotional Solar plexus center which governs our emotional and spiritual awareness. How and whe…
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Santi Furnari (CASBS fellow, 2023-24) engages renowned political sociologist & 2015-16 fellow Elisabeth Clemens on the role of private civic volunteer organizations in co-constructing national identity and state capacity as well as serving as tools of governance, solidarity, and inclusion for much of American history. In what form does civic benevo…
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“People try to talk about the technical user experience at too high of a level. You talk about alert fatigue and you kind of understand what alert fatigue is just by the name. Yeah, there’s a lot of alerts. But watching it in action is different.” In this episode, Heidi interviews John about what he’s learned about designing for security analysts. …
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Anxiety is all too common in our lives and businesses. It can keep us from taking the right action at the right time. We may end up doing nothing at all or taking premature action that doesn’t get us anywhere or worse, creates chaos. Our mental anxieties are mapped out in our Human Design chart, specifically in the Ajna center where we conceptualiz…
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Our existential fears can keep us stuck in our business to the point of not even starting it to begin with, not launching, selling, making offers, showing up and the list goes on and on. These fears are mapped out in our Human Design chart, specifically in the Spleen center which is responsible for our safety and our survival in the now. Our instin…
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Welcome to This is HCD. In this episode, we chat with Sidney Debaque, a service designer and strategist, about integrating sustainability into design. Sidney discusses his journey into using design for good, balancing value-aligned work with financial needs, and the challenges of embedding sustainability in organisations. We emphasise using design …
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We have three awareness centers in our human design body graph, and these govern how we experience the world around us through our physical, mental and emotional awareness. These centers also contain our fears, our nervousness, and our anxieties. In this episode, we cover how these fears can show up in your life, in your business, in your relations…
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Welcome to another episode of This is HCD. In this episode, I chat with Adam Cochrane, the Senior Strategic Designer at Lufthansa Innovation Hub and the Conference Director for the Service Design Global Conference. Adam shares insights into his role at Lufthansa, where he drives innovation through strategic intelligence, research, and venture suppo…
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Legendary tech journalist John Markoff (CASBS fellow, 2017-18) chats with 2023-24 CASBS fellow Young Mie Kim on her groundbreaking efforts to identify how shadowy groups use algorithms and targeted disinformation campaigns during presidential election cycles; measure their real-world distorting effects on voter mobilization or suppression; and illu…
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On Monday, July 1st, 2024 I experienced my first major hurricane on the Island of Grenada where I live. Part of our country was completely destroyed by Hurricane Beryl. In this episode, I share my experience of weathering a major hurricane in a hard hit country through the lens of my own Human Design which includes a lot of activations in the Triba…
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Welcome to another episode of the Human Centered Design Network Podcast. We meet Sheng-Hung Lee and discuss key issues in the design industry, including the importance of empathy, AI's impact on design processes, and the challenges of ageism. We advocate for valuing older designers' wisdom and promoting continuous learning through personal projects…
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Fear might be one of the biggest things that is holding you back in your business. We all deal with fear and there are plenty of healthy fears that are actually essential for our survival. Other fears hold us back and they can really prevent us from being and fulfilling our potential in business and in life. Fear is mapped out all over your human d…
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Welcome to another episode of This is HCD. In this episode, we interview Sid van Wijk from Miro about the company's Living Lab and their innovative approach to employee experience and workplace design. We highlight the importance of experimentation, the challenges of hybrid work, and the future of both online and in-person collaboration. Sid shares…
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Reflectors are extremely rare at a little over 1% of the population. Even though they’re experience can vary a lot from day to day, they do have consistency throughout their lunar cycle. Understanding how unique and different they are and honoring that uniqueness can really help them step into their emotional Intelligence potential. In today's epis…
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In this episode, we sit down with Jerry Michalski to discuss our shared passion for Human-Centered Design and the crucial role it plays in creating products that truly serve people. Jerry shares insights about his 26-year project, Jerry's Brain, a personal knowledge management system, and the advantages of maintaining such a rich, evolving reposito…
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Carlie Hundt and Devon Hirth believe a UX designer’s role is to “lift up the voices of the people trying to access and use government services.” Trust is really important. How do we build trust through the user experience, particularly when you are asking for personal information? In this episode, we talk about: Leveraging storytelling to “share wi…
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Projectors are extremely compelling when living in alignment and are designed to be noticed. They’re very different from the majority of the population in terms of energy levels and ideal working styles. Understanding and embracing these unique parts of themselves are essential for them to achieve their emotional intelligence potential. When not li…
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Welcome to another episode of This is HCD. We chatted with Loren Baxter, a product designer at Felt, about their innovative mapping software. Felt aims to make map-making accessible to everyone, moving beyond just GIS experts. Loren shared how Felt simplifies the process of creating maps, making it easy for users to handle geospatial data and colla…
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Human design manifesting generators are very unique in their non linear approach, the speed at which they operate, and their potential to skip steps. These aspects of their design can often be misunderstood by others and can cause pain for the manifesting generator when they don't understand how this works. When they’re living in alignment, Manifes…
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When thinking about building products for security teams, we often emphasize the technical side: reduced false positives, new detection techniques, and automation. But what about asking things like: how do security teams work together? What excites a security analyst about their job? How can we help them do more of that? What does the experience lo…
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Human Design Generators have juicy life force energy that can be so attractive and magnetic to others and so satisfying for the Generator. If they're not living in alignment and not using their energy correctly, they have the opposite effect. In this episode, we’re talking about emotional intelligence for Human Design Generator types. We’ll cover H…
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Stefan Link, a 2023-24 CASBS fellow, chats with Barry Eichengreen, a 1996-97 CASBS fellow and world renowned for his expertise at the nexus of international economics and economic history. They discuss some of Eichengreen's most prominent works — including "The European Economy Since 1945," which emerged from his CASBS experience, and "Golden Fette…
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