This series of tracks looks at how two quite different industries respond to problem solving. They show that methodology is similar regardless of the industry's focus or size. Material is taken from The Open University Course T889 Problem solving and improvement: quality and other approaches.
A short introduction to this album.Kirjoittanut The Open University
The LEAN approach to business at a small cosmetics firm.Kirjoittanut The Open University
Training staff to use the LEAN approach in the workplace.Kirjoittanut The Open University
A look at what makes the LEAN system attractive to use.Kirjoittanut The Open University
A look at the how Scottish Power used the six sigma methodology in order to solve issues of business decline brought on by the deregulation of electricity and gas.Kirjoittanut The Open University
A look at how Scottish Power used Six Sigma to streamline and improve their customer correspondence process.Kirjoittanut The Open University
A look at how Scottish Power use Six Sigma to manage projects and streamline the audit process.Kirjoittanut The Open University