Parhaat Small Business Leaders Podcastit (2024)

1
Unlocking Success: Why Emotional Well-being in the Workplace Matters with Susan Ní Chríodáin 49:28

1d ago49:28

49:28

Emotions as the New Business Metricwith Susan Ní Chríodáin Leaders are often caught in the numbers game—revenue, costs, and KPIs dominate discussions. But what if the real key to optimizing employee engagement and finding fulfillment at work lies beyond these numbers? 🛎 In this episode, Customer and Employee Experience Strategist (and your Host), M…

1
Taming the Burnout Monster: Leadership Strategies to Empower Managers with Jay Lambert 43:06

7d ago43:06

43:06

Ending Burnout: Essential Leadership Strategies for Managerswith Jay Lambert An alarming trend is surfacing across industries, hitting all facets of leadership hard. Leaders and teams are facing unprecedented levels of burnout, with dire consequences for productivity, employee turnover, and the quality of service to our customers, clients, patients…

1
Better Business Practices: How to Transform Your Culture with Michael Kerr 51:39

15d ago51:39

51:39

Small Moments, Big Outcomes: How Leaders Create Cultures That Drive Extraordinary Resultswith Michael Kerr Many businesses, and teams within businesses have problems. A lot of people are quitting, workers are not happy, it's hard to find "good people", and nobody seems to have any new ideas. As frustrating as all those are, though, they are nearly …

1
Leadership Blind Spots: How to Recognize and Overcome Them with Russel Lolacher 53:08

22d ago53:08

53:08

The 7 Deadly Sins of Leadership and How to Avoid Themwith Russel Lolacher Are your best employees walking out the door? High turnover is costing your business more than just money – it’s draining morale, productivity, and your company’s future. 🛎In this episode of Marc Haine Live, we dive into the real reasons behind poor employee retention and how…

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Stop Cashflow Crises: Expert Strategies to Secure Your Business’s Future with Kirsha Campbell 54:32

28d ago54:32

54:32

Leverage Cash Flow For Business Success and Growthwith Kirsha Campbell A significant misconception about cashflow is that it's synonymous with profit. Many people believe that if their business is profitable, cashflow issues won't affect them. However, it's entirely possible—and quite common—for a business to show a profit on the books while facing…

1
Building Resilient Teams: Strategies for Authentic Leadership with Roxanne Derhodge 44:55

1M ago44:55

44:55

Unlocking Workplace Potential: How Authentic Connections Drive SuccessWith Roxanne Derhodge Across industries, a pervasive issue lurks behind the hustle of daily operations — the growing disconnect between employee well-being and organizational success. As businesses strive for innovation and efficiency, the mental health and authentic connection o…

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How to Deal with the Emotional Turmoil Selling Your Business Actually Creates with Jonathan Bennett 46:27

2M ago46:27

46:27

Founders’ Dilemma: The Emotional Journey of Selling a BusinessWith Jonathan Bennett Do you know that you may be jeopardizing your company's future by not having a succession plan? It can be a hard, emotional process, but your business's valuation depends on it. 🛎 In this episode, Jonathan Bennett focuses on the lack of preparedness and understandin…

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Backstage Business Secrets: How to Drive Operational Excellence with Marc Haine 39:43

2M ago39:43

39:43

Backstage Business Secrets: Marc Haine Unveils Operational Excellence We always have questions about leadership and business operations. If you are in a people-centric business, meaning, you have employees or customers, this episode is for you. 🛎 In this episode, Marc tackles thought-provoking questions submitted by you, our valued audience. During…

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The Emerging Cost of Workplace Isolation: What Committed Leaders Need to Know with Marie Gervais 51:33

2M ago51:33

51:33

According to Ernst and Young research, over 80% of employees globally have felt or experienced loneliness at work. 🛎 In this episode as we delve into this pressing issue with Dr. Marie Gervais, a renowned expert in workplace wellbeing and author of 'The Spirit of Work: Timeless Wisdom, Current Realities.' Today, Dr. Gervais shares her insights on t…

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Engaging the Disengaged: Unlocking Millennial & Gen Z Potential with Sarah Sladek 53:38

3M ago53:38

53:38

Millennials & Gen Z Unplugged: Why Your Younger Generation Are Actually Quiet Quittingwith Sarah Sladek Business leaders and managers today face the daunting challenge of engaging younger generations in the workplace. Millennials and Gen Z exhibit unique work preferences and values, leading to higher turnover rates and a phenomenon known as "quiet …

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Beyond Outsourcing: Creating Cohesive, Cross-Cultural Teams for Innovative Outcomes with Andy Hilliard 47:34

3M ago47:34

47:34

Building Strong Teams Across Borders: What You Need to Knowwith Andy Hilliard Sometimes the help you need is not in-house.... in fact, it may not be in-country. But to hire the best remote, out-of-country help, we need to integrate cross-functional teams that are agile, outcome-driven, and culturally cohesive. Otherwise, our efforts results in high…

1
Revolutionize Your Operations: AI Strategies for Success with Ford Saeks 52:21

3M ago52:21

52:21

Beyond the Hype: Practical AI Applications for Business Growthwith Ford Saeks Staying ahead in our business today isn't just about moving quickly.... It's about moving smartly. 🛎 In this episode, we're tackling the underutilisation and misunderstanding of one of the most powerful tools at our disposal: Artificial Intelligence (AI). Across industrie…

1
Escaping the Rent Trap: How Owning Commercial Property Can Accelerate Your Business Growth with Paul Neal 52:11

4M ago52:11

52:11

Lease No More: Proven Strategies for Business Owners to Own Their Premiseswith Paul Neal Are you a business owner or manager pouring your hard-earned money into rent each month? Discover the untold financial impact of leasing versus owning your business space in this eye-opening episode of Marc Haine Live. Join us as we dive into a critical yet oft…

1
The Alignment Advantage: Driving Business Success Forward with Jim Stevenson 48:12

4M ago48:12

48:12

Aligning Your Business: Vision, Strategy, and Customer Engagementwith Jim Stevenson Are you caught in a cycle of endless tasks and projects but feel like your business isn't moving forward? It's a common trap many organizations fall into, mistaking busyness for progress. 🛎 In this episode, Customer and Employee Strategist, Marc Haine and Strategic …

1
Creating Connected Workplaces: The Power of Trust and Authenticity with Stan Gibson 49:14

4M ago49:14

49:14

From Manager to Coach: Transforming Leadership in 2024with Stan Gibson Leadership styles that succeeded just a few years ago are no longer effective in today's rapidly changing work environment, leading to disengaged employees and stagnant organizational growth. In this episode of Experience Leadership, host Marc Haine and guest Stan Gibson explore…

1
Revolutionize Your Management Style with Jesse Fernandez 49:05

5M ago49:05

49:05

Transform Your Leadership: Break Free from the Solutionizer Trapwith Jesse Hernandez Are you constantly caught in the cycle of solving every problem for your team? Do you feel like your days are hijacked by endless questions, leaving you no time to focus on what truly matters? You're not alone. The "Time Bandit" problem is a silent productivity kil…

1
Make a Great Plan: How to See and Reach Your Profitable Business Goals with Jennifer Drago 47:46

5M ago47:46

47:46

Making Your Business Better: Simple Planning Trickswith Jennifer Drago Are you spinning your wheels in your business, feeling like no matter how hard you work, you're not moving closer to your goals? It's a common yet frustrating reality for many business leaders, rooted in a critical issue: the absence of a clear, strategic vision and plan. In thi…

1
Transform Your Business Ethically: Growth Secrets Unveiled with Jeff Blackman 1:02:11

5M ago1:02:11

1:02:11

The Ultimate Business Growth Playbookwith Jeff Blackman Talk to anyone, and they will tell you that a plateau in business is normal. You pour your time and energy to face the daunting challenge of growth amidst fierce competition and ever-changing market dynamics, only to see the same results. In this episode, Hall of Fame speaker and Business Grow…

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How to Sell with Emotional Benefits and Boost Your Brand with Carmen Reed-Gilkison 49:14

5M ago49:14

49:14

Stop the Scroll: How Emotional Bonds Skyrocket Conversion Rateswith Carmen Reed-Gilkison Lots of businesses have great things to sell, but they still have a hard time turning people who see their stuff into loyal fans. The secret? It’s all about making a real, emotional connection. In this episode, Customer and Employee Strategist, Marc Haine is jo…

1
Developing your Personal Business Brand with Robert Hargrove 44:47

6M ago44:47

44:47

Developing your Personal Business Brandwith Robert Hargrove Businesses struggle to make their mark and stand out in their marketplace. Add to that, if the leader's personal brand is out of sync with the corporate brand, all hell breaks loose. In this episode, Marc is joined by the CEO Whisperer, Robert Hargrove. We will shine a spotlight on the imp…

1
Unlock satisfaction and impact in your lifestyle business with Monique Allen 56:12

6M ago56:12

56:12

Unlock satisfaction and impact in your lifestyle businesswith Monique Allen Growing a business often means bringing on staff. Scaling a business means adopting new strategies to amplify our best services. Team building strategies, from recruiting & hiring to onboarding & training, can feel like a massive distraction to the small business owner, but…

1
Internal Hiring vs External Hiring - What’s Better? Ft. Fit Small Business 32:18

6M ago32:18

32:18

Summary This episode’s conversation explores the topic of internal versus external hiring in small businesses. Experts from Jumpstart HR and the Fit Small Business team discuss the key differences between the two methods, including the impact on cost, time efficiency, employee morale, retention rates, and diversity of skill sets. They also provide …

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Revolutionising Feedback: The Shift to Ongoing Employee Development with Marc Haine 39:08

6M ago39:08

39:08

Revolutionizing Feedback: The Shift to Ongoing Employee Developmentwith Marc Haine In today's fast-paced, relationship-focused work environment, the traditional methods of assessing team performance are becoming obsolete and can be costly to your business. 🛎 In this episode, we dive deep into the transition from annual performance evaluations to co…

1
NYC’s AI Bias Law Isn’t Working + Demystifying Employee Ratings 29:48

6M ago29:48

29:48

Summary In this episode, Joey Price and Sommer Ketron discuss New York City’s AI bias law and the challenges it faces in terms of enforcement and compliance. They also evaluate the use of numerical ratings in performance reviews, highlighting the pros and cons of this approach. The conversation emphasizes the importance of clear communication in pe…

1
Traits of a Great Leader at Work + My Job Changed And I’m Not Happy About It 29:50

6M ago29:50

29:50

Summary In this episode, Joey Price and Sommer Ketron discuss the traits of a great leader and how to compare oneself against those traits. Also exploring what to do when an employee’s job changes and they are no longer happy about it. The conversation emphasizes the importance of hiring for fit, prioritizing attitude over aptitude, and motivating …

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Unlocking Success: The Role of Effective Leadership and Company Culture with Roger Beaudoin 47:19

6M ago47:19

47:19

Unlocking Employee Potential: The Power of Effective Leadership and Company Culturewith Roger Beaudoin As an industry consultant, Marc gets the privilege of visiting business operators with their grand mission statement posted to the wall. As much as the mission/vision are posted on the wall, they have yet to nail their values into their culture. 🛎…

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HR’s Toughest Challenges + Can AI Hire Better Candidates? 26:43

6M ago26:43

26:43

Summary In this episode, Joey Price and Sommer Ketron discuss the challenges that HR professionals face and how candidates are using AI to cheat the recruiting process. Exploring top concerns keeping HR executives up at night, including navigating HR budgets and managing hybrid remote workplaces. And discussing the shift in focus from recruitment a…

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2024 PTO Trends + What If My Employee Goes To Jail? 28:18

6M ago28:18

28:18

Summary In this episode, Joey Price and Sommer Ketron discuss two topics: PTO trends and what to do when an employee is in jail. Exploring the trends and challenges of unlimited PTO, including the low percentage of employers offering it and the barriers to its implementation. While also providing insights and advice on how to handle the situation w…

1
Goal-Driven Discipline: The Key to Mastering Success and Achieving Your Goals with Dre Baldwin 37:09

7M ago37:09

37:09

Uncovering the Real Definition of Discipline: It’s Not What You Think!with Dre Baldwin Feeling stuck in a repetitive leadership loop, unsure how to break free and elevate your game? You're not alone. 🛎 In this episode, we're joined by Dre Baldwin, the mastermind behind the 'Work On Your Game' philosophy. We'll dive into strategies to conquer challe…

1
Spark Initiative and Reduce Resistance to Change on Your Team with Marc Haine 40:03

7M ago40:03

40:03

Spark Initiative and Reduce Resistance to Change by Supporting Entrepreneurial Mindsetwith Marc Haine It's frustrating to have a team of people who can't think outside the box, won't take initiative, and complains anytime their routine is disrupted. It affects team dynamics, morale, and cooperation. 🛎 In this episode, your host, Customer and Employ…

1
Exploring Current Work Trends + Value of Podcast for HR Professionals 36:47

7M ago36:47

36:47

Summary In this episode, Joey, with guests Bill Banham and Christopher Bjorling from the People and Performance Podcast, is here to provide insights while covering various topics related to current trends in the world of work. They discuss impactful changes, such as the shift to remote work and the rapid advancement of technology. Exploring the lon…

1
The Art of Managing Hourly Employees: Proven Strategies for Success with Scott Greenberg 46:38

7M ago46:38

46:38

Transforming Hourly Workers into High Performerswith Scott Greenberg Business owners and franchisees often struggle to manage hourly workers effectively. Hourly workers often have different motivations, commitments, and perspectives compared to salaried employees. Hourly positions, especially in industries like retail and hospitality, typically exp…

1
Navigating Religious Inclusion in the Workplace + How to Handle Employee Grievances with Company 29:03

7M ago29:03

29:03

Summary In this episode, Joey and Sommer discuss two topics that are often considered taboo in business: religious inclusion at work and addressing negative employee sentiment. They explore the complexities of religious inclusion, the importance of cultural sensitivity, and the legal protections for religious accommodations. They also provide insig…

1
Unlocking the Power of Employee Emotional Wellness for Business Success with Dr. Shahana Alibhai 52:08

7M ago52:08

52:08

Transforming Workplaces: The Key to Employee Emotional Healthwith Dr. Shahana Alibhai As businesses, we often focus on the tangible and the measurable. We understand metrics like labour turnover, employee productivity, among others. But metrics such as these are systems to deeper challenges. 🛎 In this episode, Marc sits down with Dr. Shahana Alibha…

1
New Independent Contractor Rule for Compliance + Benefits of HR Support From the Beginning 33:11

7M ago33:11

33:11

Summary In this episode of While We Were Working, Joey and Sommer discuss the new independent contractor rule and the factors of the economic realities test. Emphasizing the importance of understanding the new law and its implications for businesses. They also discuss when businesses should start thinking about HR and the benefits of having HR supp…

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AI-Driven Marketing: The Future Landscape and How to Adapt with Aziz Musa 51:54

8M ago51:54

51:54

AI Revolution in Marketing: Navigating the New Erawith Aziz Musa In an era where Artificial Intelligence (AI) is rapidly evolving, the traditional landscape of marketing is undergoing a seismic shift. The reliance on conventional content-driven methods is fading, as AI reshapes how businesses engage with customers and prospects. The emerging challe…

1
The Efficiency Blueprint: Your Guide to Making Your Business Better with Jon Bassford 51:01

8M ago51:01

51:01

Mastering Efficient Internal Operationswith Jon Bassford Small businesses and startups often juggle tight budgets and limited manpower. The crux of the problem lies in how to automate operations to cut costs without compromising quality or customer experience. 🛎 In this episode, we uncover the truth behind operational excellence and reveal what it …

1
Unlocking Diversity and Empowering Your Workplace with Denis Boudreau 52:35

8M ago52:35

52:35

Unlocking a diverse and empowered workplacewith Denis Boudreau Despite advancements in technology, individuals with disabilities and the aging population often find themselves marginalized or even ignored in the workforce, leading to a true gap in inclusivity and diversity. 🛎 In this episode of Marc Haine Live, we delve into this critical issue wit…

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Are Stay Interviews Still Relevant + Addressing Cultural Difference in a US Company with Global Team 24:47

8M ago24:47

24:47

Summary In this episode, Joey and Sommer explore stay interviews' HR significance, vital for understanding employee motivations and retention. They emphasize the importance of stay interviews as a retention and recruiting strategy, highlighting the disconnect between understanding the value of retaining customers and employees. The episode covers t…

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Remote Jobs Available but Nobody Wants + Companion Animal Policies for Employees 25:24

8M ago25:24

25:24

Summary This episode of ‘While We Were Working,’ Joey and Sommer delve into the world of remote jobs that prove unpopular and challenging to fill. They explore the reasons behind the unpopularity of specific work-from-home roles, shedding light on the difficulties in hiring for customer support positions. The duo also examines the concept of pet po…

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Beyond, ”Have a Nice Day”: Next-Level Customer Service with Marc Haine 42:11

8M ago42:11

42:11

Beyond, "Thank you, come again": Advanced Strategies for Next-Level Customer Servicewith Marc Haine In a world where digital interactions are rapidly overshadowing traditional face-to-face exchanges, how do businesses evolve to meet the new standards of customer service? 🛎 In this episode, host and customer and employee experience strategist uncove…

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How Long Work Hours Leads to Burnout Not Productivity + Pitfalls of Premature Promotion 29:51

8M ago29:51

29:51

Summary In this episode, Joey and Summer explore how long work hours lead to burnout and not productivity. The hosts delve into the pitfalls of premature promotions, something consultants see occurring. While done with good intentions, they illuminate potential challenges, providing a thought-provoking exploration of the topic. Takeaways Employees …

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The Unseen Barrier to Leadership Excellence: Unpacking Emotional Intelligence with Carolyn Stern 45:11

8M ago45:11

45:11

The Emotionally Strong Leaderwith Carolyn Stern Have you ever wondered why, despite a flawless business strategy and a competent team, something still feels amiss? Perhaps you've noticed a lack of depth in team engagement, a missing spark in productivity, or an undercurrent of disconnection. 🛎 In this episode, we're joined by Carolyn Stern, a celeb…

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Employment Changes for 2024 + “How to Handle an Extemely Unhappy or Toxic Employee on your Team” 34:11

8M ago34:11

34:11

Summary In this episode, Joey and Summer discuss the mandatory employment law changes that may impact businesses in 2024. They cover topics such as OSHA reporting expansion, changes to non-compete agreements, cannabis use protections, changes to paid leave laws, and minimum wage changes. They also provide insights and advice on how to handle toxic …

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Unleash the Secrets to Reigniting a New Passion for Your Small Business with Tom Freeman 47:33

8M ago47:33

47:33

Unleash the Secrets to Reigniting a New Passion for Your Small Businesswith Tom Freeman As business operators, we often get stuck in the mire of daily crises, to-do lists, and customer and employee demands. Week after week, month after month, and even year after year, we are so busy working IN our business that we don't take time to work ON our bus…

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The Ultimate Guide to Retaining Talent and Reducing Turnover with Cara Silletto 53:05

8M ago53:05

53:05

Navigating the New Norm: Modern Retention Strategieswith Cara Silletto In today's rapidly evolving business landscape, companies are grappling with a costly and pervasive issue: excessive employee turnover. With changing workforce dynamics, traditional retention strategies are falling short, leading to financial strains, diminished team morale, and…

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Energizing the Modern Workforce: The Power of Personal Energy with Rebecca Ahmed 44:37

9M ago44:37

44:37

Bring the Energy back into Your Workforcewith Rebecca Ahmed There is a lack of engagement and motivation at work. This lack of engagement and motivation directly ties to low retention, low productivity, and high turnover costs. 🛎 In this episode, the Founder of Energetic Impact, Rebecca Ahmed, pulls back the curtains on what it takes to energize ou…

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Does AI at Work Mean Worse Employee Experience? + “My Employee Won’t Turn His Camera On, What Should We Do?” 27:11

9M ago27:11

27:11

In this episode, Joey Price and Summer Ketron discuss Forester.com’s predictions for 2024, focusing on employee experience, AI, and recruiting. They highlight the challenges faced in 2023, such as inflation, hybrid work adjustments, and employee strikes. The conversation delves into the importance of employer’s commitment to employee experience and…

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Unlocking the Astounding Power of Marketing in Effective Recruitment Strategies with Jennifer Layman 42:39

9M ago42:39

42:39

Revolutionise Your Recruitment with the Astounding Power of Marketingwith Jennifer Layman As an employer, you no doubt struggle to find quality candidates, resulting in wasted time and resources, and the significant financial and operational consequences of this recruitment challenge. 🛎 In this episode, Jennifer Layman reveals how marketing techniq…

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NLRB Predictions for 2024 + How to Deliver a Performance Improvement Plan If A Medical Condition is Involved 31:32

9M ago31:32

31:32

In this episode, Joey and Summer discuss the Fisher Phillips Labor Board highlights for the new year. They cover topics such as work rules, limitations on non-competes, planning for AI advancements, responding to union recognition demands, and sharing information and increased enforcement. In the Consultants’ Corner segment, they provide guidance o…

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