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For many travelers, Antarctica is a bucket-list destination, a once-in-a-lifetime opportunity to touch all seven continents. In 2023, a record-breaking 100,000 tourists made the trip. But the journey begs a fundamental question: What do we risk by traveling to a place that is supposed to be uninhabited by humans? And as the climate warms, should we really be going to Antarctica in the first place? SHOW NOTES: Kara Weller: The Impossible Dilemma of a Polar Guide Marilyn Raphael: A twenty-first century structural change in Antarctica’s sea ice system Karl Watson: First Time in Antarctica Jeb Brooks : 7 Days in Antarctica (Journey to the South Pole) Metallica - Freeze 'Em All: Live in Antarctica Learn about your ad choices: dovetail.prx.org/ad-choices…
Welcome to VoIP Nigeria by RapidBTS – the ultimate podcast for everything Voice over IP (VoIP), business communication solutions, and cutting-edge tech in Nigeria. Whether you're a tech enthusiast, a business owner, or an IT professional, we deliver expert insights, industry trends, and actionable tips to help you stay ahead.
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Welcome to the VoIPWatch, where telecom really happens. Cover art photo provided by Marko Pekić on Unsplash: https://unsplash.com/@floating_point
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The podcast for local service providers who want to offer great voice services on a resilient network.
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Welcome to the Voice Over Industry Podcast! A comprehensive - straight to the point - guide to the voiceover industry by a current veteran Hollywood voiceover agent and former celebrity agent. This podcast is both for beginners wanting to get into the voiceover industry and seasoned professionals looking to better the quality and/or quantity of their work. It's everything you need to know to make money, be successful and more.
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Welcome to Slingshot Communications, the ultimate podcast for mastering IVR (Interactive Voice Response) Greetings in the realm of VoIP systems and AI-driven communication. Each episode is a deep dive into how businesses across various industries - from healthcare to consulting - utilize AI Agents, PBX systems, and cloud communications to enhance their customer experience. Our collection of IVR greetings examples, underpinned by advanced call routing technology and unified communications str ...
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In this episode, Aminu breaks down Voice over Internet Protocol (VoIP) and explores why so many Nigerian businesses are making the switch. Discover how VoIP technology can dramatically reduce costs, boost call quality, and enhance operational efficiency. You'll also learn about the flexibility VoIP offers for remote and hybrid teams, and how its po…
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VoIP for Independent Telecoms
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Grow your revenue by training end-users, with Katie Merrill from B-Lynk
18:38
18:38
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18:38
In this episode I'm joined by Katie Merrill, founder and CEO of B-Lynk to share how she started a business focused on creating training materials for hosted PBX and UCaaS providers. Over the years B-Lynk has ended up working with all the major UCaaS vendors and has developed a huge library of materials that continues to grow and evolve as new featu…
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VoIP for Independent Telecoms
1
Why technicians need to be comedians, with Jerry Black of IT Misfits
35:46
35:46
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35:46
In this episode I interview Jerry Black of IT Misfits, to understand how a background in construction, video editing and project management has led to a passion for stand-up comedy, and to see why anyone in the technology field could benefit from improving their comedy skills.Kirjoittanut Award Consulting
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VoIP for Independent Telecoms
1
Telecom Talks: Cloud Connections recap episode with Alan Percy
23:28
23:28
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23:28
In this episode I'm joined by Alan Percy from TelcoBridges for an episode of Telecom Talks, where we discuss the Cloud Connections conference we both recently attended in Florida.Kirjoittanut Award Consulting
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Explore how Lawyer's Team leverages their VoIP system for efficient client communication. Discover the role of AI in streamlining calls to the appropriate legal services, enhancing the overall customer experience. This greeting exemplifies the perfect blend of efficiency and clarity, ensuring clients can swiftly navigate the needed services. Listen…
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This episode showcases Orange Medical Centre's use of an AI Agent in their IVR greeting. Learn how AI technology provides timely information and directs callers efficiently in a high-demand healthcare environment. The greeting is a prime example of delivering crucial information effectively and with empathy. You'll hear how the voice calmly guides …
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Dive into how Pools R Us uses a cloud communications approach in their playful yet simple IVR system. Understand the integration of VoIP and AI to manage customer inquiries effectively. This greeting is tailored to reflect the playful and straightforward nature of the pool service industry. Hear how the voice of Blake, the cheerful representative o…
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In this episode, Discover All-star Consulting Firm’s approach to interactive customer support through their concise IVR greeting. The episode delves into how they use AI and VoIP technologies to manage client consultations. We spotlight a crisp and concise Interactive Voice Response (IVR) greeting, emphasizing the efficiency of Slingshot VoIP's sol…
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Join us to learn how Awesome Services optimizes customer interactions using a unified communications strategy in their IVR system, balancing sales and support efficiently. This greeting is a prime example of how simplicity in design can lead to efficient customer service. The greeting efficiently categorizes the main areas of customer interest into…
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Grey Designs exemplifies the use of a PBX system in the creative industry. Join us in this episode as we unveil an elegantly simple Interactive Voice Response (IVR) greeting for Grey Designs, created with Slingshot VoIP's expertise. This greeting is a testament to the power of minimalism in effectively guiding callers to their desired destination. …
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VoIP for Independent Telecoms
1
How to complete projects successfully - with Tara Kelley
24:47
24:47
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24:47
A good project manager can make a huge difference when you're trying to execute your projects. It's not just about tracking tasks and hitting dates on a calendar - a good project manager also has domain expertise, and can help to spot risks, and make sure the project goes smoothly - whether that's migrations or product launches or fiber builds. For…
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VoIP for Independent Telecoms
1
Why phone numbers should be on a Blockchain - with Noah Rafalko of TSG Global
38:15
38:15
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38:15
In our discussion we'll cover: why a blockchain could work better than STIR/SHAKEN to give users control of their DNs how users could be given powerful control of who can and can't call their number how a similar approach is already being used for text messaging. For more information check out tsgglobal.com, tnid.com or email info@tsgglobal.com.…
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VoIP for Independent Telecoms
1
A new MaX UC client and support for nomadic 911 - with Jo Ramachandran
27:26
27:26
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27:26
For more information, please check out the following links: MaX by Metaswitch Blog MaX UC with MCT (Connector for Teams) Youtube demo MaX UC Desktop video demoKirjoittanut Award Consulting
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VoIP for Independent Telecoms
1
Are we supposed to block illegal robocalls? - with Mark Lindsey of ECG
38:16
38:16
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38:16
For more information check out the following links: Are my customers making illegal robocalls? (Article with diagram) Why are my calls being marked as spam - with Greg Blumstein of TrueCNAM (Podcast episode) How YouMail uses Machine Learning to block robocalls (Article) ECG websiteKirjoittanut Award Consulting
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VoIP for Independent Telecoms
1
Why you can't put your switch in the cloud - with Mark Suto of Toly Digital
28:08
28:08
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28:08
Other topics covered: - Why it's great to work with rural ILECs. - What products have worked, and what didn't, over the years. - The tension between technical advancement and the regulations that cover compensation. - What to expect in the future. - You can learn more about Toly Digital at tolydigital.net.…
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VoIP for Independent Telecoms
1
Integrating TelcoBridges Media Gateways with Metaswitch - with Alan Percy
20:33
20:33
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20:33
Topics include: - TelcoBridges unusual approach of focusing on specific products, rather than trying to do everything - Why is a partnership between Metaswitch and TelcoBridges good - for TelcoBridges, for Metaswitch, and for their mutual customers? - Should telcos be concerned about having too many vendors in their network? - For more information,…
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VoIP for Independent Telecoms
1
Inside the ATIS Non-IP Call Authentication Task Force - with Alec Fenichel of TransNexus
31:44
31:44
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31:44
Useful links: - ATIS-1000095 Extending SHAKEN over TDM - ATIS-1000096 SHAKEN OOB PASSPORT for TDM - ATIS-1000097 Technical report on alternatives for non-IP traffic. - TransNexus STIR/SHAKEN information hub.Kirjoittanut Award Consulting
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VoIP for Independent Telecoms
1
Why are my calls marked as spam? - with Greg Blumstein of TrueCNAM
26:29
26:29
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26:29
For more information on some of the topics, check out the links below: - TrueCNAM: https://truecnam.com/ - you're welcome to contact their team to query your score. - More info about legal vs illegal robocalls (although remember that the reputation is based on whether calls are unwanted, not whether they're illegal). - The FCC Fourth Report and Ord…
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VoIP for Independent Telecoms
1
STIR/SHAKEN for TDM networks - with Austin Spreadbury
32:34
32:34
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32:34
In our discussion, Austin Spreadbury (the Microsoft Program Manager responsible for Robocall solutions) and I take a look at the new ATIS specifications covering some options for using STIR/SHAKEN for calls passing over TDM networks. We also discuss how the STIR/SHAKEN roll-out has been going so far, and speculate about what the future holds. You c…
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VoIP for Independent Telecoms
1
Transforming lives with fiber internet and a mule - with Keith Gabbard of PRTC
34:54
34:54
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34:54
For more information about PRTC and this story, check out the following: - The Race: TV show - The One Traffic Light Town with some of the Fastest Internet in the US: New Yorker article - Wikipedia article about Roberto ClementeKirjoittanut Award Consulting
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VoIP for Independent Telecoms
1
Network monitoring, DDOS and American Idol - with Marc Matthews of Kentik
23:49
23:49
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23:49
Marc and I discuss a variety of topics, including: - his time working with me at Metaswitch, where he was the first Sales Engineer - how American Idol was an early form of DDOS attack - how network operators can identify and respond to DDOS attacks - the importance of network monitoring and observability, and how Kentik can help. Links: https://www…
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VoIP for Independent Telecoms
1
Champing at the BITS - clocking for TDM, VoIP and 5G - with Jim Olsen of Microchip
25:36
25:36
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25:36
In this episode I talk to Jim Olsen from Microchip about network synchronization. What is clocking, why does it matter in TDM networks and why will it continue to be important in the future? You'll learn how timing works for TDM, and what happens when a GPS source is lost; we'll explore what comes after BITS; and we'll discuss how clocking is impor…
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VoIP for Independent Telecoms
1
The middle-man: how does an IXC provide value - with Roy Martindale of USA Digital
22:06
22:06
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22:06
In this episode I talk to Roy Martindale, CTO of USA Digital about life as an IXC. We cover the services provided in a class 4 network, how STIR/SHAKEN impacts an intermediate carrier, how least-cost routing works, and the benefits that come when offering a combination of both class 4 and class 5 services - including a new UCaaS offering.…
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VoIP for Independent Telecoms
1
The story behind Award Consulting - with Stephen Denny
27:44
27:44
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27:44
In this self-indulgent episode, Andrew talks with Stephen Denny, the first consultant to join my team at Award Consulting, about our story so far. How did Andrew come to start consulting as a freelancer, why did he hire Stephen, and what has happened to the business since then. In particular we'll discuss: - Andrew's decision to leave Metaswitch wi…
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VoIP for Independent Telecoms
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Why did Microsoft buy Metaswitch, and what's going on in the telecoms industry - with Matt Townend of Cavell
33:15
33:15
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33:15
Useful links: Cavell Group: https://cavellgroup.com/ Cloud Comms Summit: https://cavellgroup.com/events/ccs-us/ Cloud Comms Alliance: https://www.cloudcommunications.com/Kirjoittanut Award Consulting
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VoIP for Independent Telecoms
1
The modernization of 911 calls - with Mark Grady of INdigital
32:45
32:45
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32:45
In this episode, I talk with Mark Grady from INdigital about his 39 years in the independent telecoms industry along with the history of 911 calls and how INdigital has been working to bring 911 into the 21st century.Kirjoittanut Award Consulting
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VoIP for Independent Telecoms
1
Lessons from launching Hosted PBX and management through EOS - with Jim McCarthy of Northland
25:40
25:40
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25:40
In this episode, we mention: Northland Communications: https://www.northland.net/ Entrepreneurial Operating System: https://www.eosworldwide.com/ Get a Grip (book): https://www.amazon.com/Get-Grip-Entrepreneurial-Journey-Results-ebook/dp/B009K44DQYKirjoittanut Award Consulting
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VoIP for Independent Telecoms
1
Building a UCaaS Platform for Partners to Sell - with David Ansehl of Reinvent
1:00:02
1:00:02
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1:00:02
In this episode David Ansehl talks about the state of UCaaS / Hosted PBX as we come out of the pandemic, discusses the benefits over traditional PBXs, and explains Reinvent's model of selling through whitelabel partners.Kirjoittanut Award Consulting
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VoIP for Independent Telecoms
1
Translations, LNP and Archaeology - with Rita Reinke
36:23
36:23
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36:23
Rita Reinke joins me to talk about her best practices for switch translations, why LNP causes so many problems, and why she'd rather be excavating an archaeological site than working on a switch.Kirjoittanut Award Consulting
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VoIP for Independent Telecoms
1
IP Networks for VoIP - with Nathan Littlepage
38:04
38:04
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38:04
Nathan Littlepage, Senior Technical Consultant at Award Consulting joins host Andrew Ward to discuss his history as an early customer of Metaswitch, and then to discuss some best practices and common gotchas when building IP networks to support voice over IP and other real-time communications.Kirjoittanut Award Consulting
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VoIP for Independent Telecoms
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Taking care of clients and living in a van - with Dave Capece
13:22
13:22
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13:22
A few months ago I had the opportunity to catch up with an old friend and coworker Dave Capece. He’s a charismatic guy who used to work with me in Metaswitch Support, then spent a couple of years traveling the world delivering training courses for Metaswitch, and then helped me get started as a consultant. In this excerpt from our conversation we s…
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This is the VoipWatch Podcast for February 5th 2019
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Welcome to the Voice Over Industry Podcast, a comprehensive - straight to the point - guide to the voiceover industry by a current veteran Hollywood voiceover agent and former celebrity agent.This podcast is both for beginners wanting to get into the voiceover industry and seasoned professionals looking to better the quality and/or quantity of thei…
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VOIPCAST
Welcome to the Voice Over Industry Podcast, a comprehensive - straight to the point - guide to the voiceover industry by a current veteran Hollywood voiceover agent and former celebrity agent.This podcast is both for beginners wanting to get into the voiceover industry and seasoned professionals looking to better the quality and/or quantity of thei…
…
continue reading
Welcome to the Voice Over Industry Podcast, a comprehensive - straight to the point - guide to the voiceover industry by a current veteran Hollywood voiceover agent and former celebrity agent.This podcast is both for beginners wanting to get into the voiceover industry and seasoned professionals looking to better the quality and/or quantity of thei…
…
continue reading
Welcome to the Voice Over Industry Podcast, a comprehensive - straight to the point - guide to the voiceover industry by a current veteran Hollywood voiceover agent and former celebrity agent.This podcast is both for beginners wanting to get into the voiceover industry and seasoned professionals looking to better the quality and/or quantity of thei…
…
continue reading
Welcome to the Voice Over Industry Podcast, a comprehensive - straight to the point - guide to the voiceover industry by a current veteran Hollywood voiceover agent and former celebrity agent.This podcast is both for beginners wanting to get into the voiceover industry and seasoned professionals looking to better the quality and/or quantity of thei…
…
continue reading
Welcome to the Voice Over Industry Podcast, a comprehensive - straight to the point - guide to the voiceover industry by a current veteran Hollywood voiceover agent and former celebrity agent.This podcast is both for beginners wanting to get into the voiceover industry and seasoned professionals looking to better the quality and/or quantity of thei…
…
continue reading
Welcome to the Voice Over Industry Podcast, a comprehensive - straight to the point - guide to the voiceover industry by a current veteran Hollywood voiceover agent and former celebrity agent.This podcast is both for beginners wanting to get into the voiceover industry and seasoned professionals looking to better the quality and/or quantity of thei…
…
continue reading
Welcome to the Voice Over Industry Podcast, a comprehensive - straight to the point - guide to the voiceover industry by a current veteran Hollywood voiceover agent and former celebrity agent.This podcast is both for beginners wanting to get into the voiceover industry and seasoned professionals looking to better the quality and/or quantity of thei…
…
continue reading
Welcome to the Voice Over Industry Podcast, a comprehensive - straight to the point - guide to the voiceover industry by a current veteran Hollywood voiceover agent and former celebrity agent.This podcast is both for beginners wanting to get into the voiceover industry and seasoned professionals looking to better the quality and/or quantity of thei…
…
continue reading
Welcome to the Voice Over Industry Podcast, a comprehensive - straight to the point - guide to the voiceover industry by a current veteran Hollywood voiceover agent and former celebrity agent.This podcast is both for beginners wanting to get into the voiceover industry and seasoned professionals looking to better the quality and/or quantity of thei…
…
continue reading
Welcome to the Voice Over Industry Podcast, a comprehensive - straight to the point - guide to the voiceover industry by a current veteran Hollywood voiceover agent and former celebrity agent.This podcast is both for beginners wanting to get into the voiceover industry and seasoned professionals looking to better the quality and/or quantity of thei…
…
continue reading
Welcome to the Voice Over Industry Podcast, a comprehensive - straight to the point - guide to the voiceover industry by a current veteran Hollywood voiceover agent and former celebrity agent.This podcast is both for beginners wanting to get into the voiceover industry and seasoned professionals looking to better the quality and/or quantity of thei…
…
continue reading
Welcome to the Voice Over Industry Podcast, a comprehensive - straight to the point - guide to the voiceover industry by a current veteran Hollywood voiceover agent and former celebrity agent.This podcast is both for beginners wanting to get into the voiceover industry and seasoned professionals looking to better the quality and/or quantity of thei…
…
continue reading
Welcome to the Voice Over Industry Podcast, a comprehensive - straight to the point - guide to the voiceover industry by a current veteran Hollywood voiceover agent and former celebrity agent.This podcast is both for beginners wanting to get into the voiceover industry and seasoned professionals looking to better the quality and/or quantity of thei…
…
continue reading
Welcome to the Voice Over Industry Podcast, a comprehensive - straight to the point - guide to the voiceover industry by a current veteran Hollywood voiceover agent and former celebrity agent.This podcast is both for beginners wanting to get into the voiceover industry and seasoned professionals looking to better the quality and/or quantity of thei…
…
continue reading
V
VOIPCAST
Welcome to the Voice Over Industry Podcast, a comprehensive - straight to the point - guide to the voiceover industry by a current veteran Hollywood voiceover agent and former celebrity agent.This podcast is both for beginners wanting to get into the voiceover industry and seasoned professionals looking to better the quality and/or quantity of thei…
…
continue reading
Welcome to the Voice Over Industry Podcast, a comprehensive - straight to the point - guide to the voiceover industry by a current veteran Hollywood voiceover agent and former celebrity agent.This podcast is both for beginners wanting to get into the voiceover industry and seasoned professionals looking to better the quality and/or quantity of thei…
…
continue reading
Welcome to the Voice Over Industry Podcast, a comprehensive - straight to the point - guide to the voiceover industry by a current veteran Hollywood voiceover agent and former celebrity agent.This podcast is both for beginners wanting to get into the voiceover industry and seasoned professionals looking to better the quality and/or quantity of thei…
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