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Each week, our innovation experts will share strategies and practices that will generate sustained results and long-lasting success in your organization. Our hosts, Jeff Amerine and Jeff Standridge bring over 50 years of combined enterprise and startup innovation expertise across multiple industries. Everything at Innovation Junkie revolves around helping you scale your business and inspire innovative disciplines and practices.
 
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show series
 
The Jeffs discuss leadership vs management and why they both matter. They dive into: • Balancing results & relationships. • The importance of feedback from peers & direct reports. • What it takes to be an effective, sustainable leader. Follow Us on Facebook, Instagram, or Twitter Get in touch InnovationJunkie.com Want to WATCH the podcast? We’re on…
 
Jeff S. shares an experience that transformed the way he approaches hard conversations. He talks about: • A framework for giving feedback. • The importance of using "I" or "me" messages instead of "you". • Owning your observations. Follow Us on Facebook, Instagram, or Twitter Get in touch InnovationJunkie.com Want to WATCH the podcast? We’re on You…
 
In part two of their conversation, Jeff S. & Glenn Crockett talk about teamwork. They discuss: • Why you need core values. • The importance of being outward focused. • Making sure you have the right people in the right seats. Follow Us on Facebook, Instagram, or Twitter Get in touch InnovationJunkie.com Want to WATCH the podcast? We’re on YouTube! …
 
The Jeffs talk about how to ensure your people are working together to produce the best outcomes for your customers. They discuss: • Practices & attitudes of world-class team leaders. • The importance of a common mission. • How to foster communication, respect, and encouragement. Follow Us on Facebook, Instagram, or Twitter Get in touch InnovationJ…
 
Jeff S & Glenn Crockett discuss leadership effectiveness. They dive into: • Traits of true leadership. • The importance of accountability. • Staying connected in your business. Follow Us on Facebook, Instagram, or Twitter Get in touch InnovationJunkie.com Want to WATCH the podcast? We’re on YouTube! Check it out now https://www.linkedin.com/company…
 
The Jeffs talk about how to assess the fuel that powers your economic engine. They discuss: • Key Performance Indicators and how to use them. • The importance of focusing on the vital few over the insignificant many. • Establishing systems and eliminating guesswork in your leadership. Follow Us on Facebook, Instagram, or Twitter Get in touch Innova…
 
The Jeffs talk about core business processes. They dive into: • Why you need clear documentation of all critical processes. • The importance of having systems for onboarding new clients or customers. • Establishing clarity on the limit of authority for team-members. Follow Us on Facebook, Instagram, or Twitter Get in touch InnovationJunkie.com Want…
 
The Jeffs talk about increased turnover rates in customers and employees. They discuss: • How to create systems to get consistent customer & employee feedback. • The importance of action plans following feedback. • Leadership by walking around & regular one-on-ones. Follow Us on Facebook, Instagram, or Twitter Get in touch InnovationJunkie.com Want…
 
The Jeffs discuss the importance of prioritizing communication. They talk about: • Avoiding common failures linked to poor meeting practices. • Establishing weekly standup meetings to go over projects and needs. • The importance of celebrating & recognizing wins in an organization. Follow Us on Facebook, Instagram, or Twitter Get in touch Innovatio…
 
The Jeffs talk about organizational effectiveness. They dive into: • Getting the right people in the right seats. • How to motivate your team to pursue excellence. • The importance of having clear priorities. Follow Us on Facebook, Instagram, or Twitter Get in touch InnovationJunkie.com Want to WATCH the podcast? We’re on YouTube! Check it out now…
 
The Jeffs talk about best practices of organizational structure. They discuss: • The importance of having a clearly defined reporting hierarchy. • Not forcing high performers into unqualified or ill-fitting leadership roles. • What it means to be empowered vs. autonomous. Follow Us on Facebook, Instagram, or Twitter Get in touch InnovationJunkie.co…
 
The Jeffs talk about five practices that will keep your business focused. They dive into: • The importance of discipline & how to avoid the "squirrel" mindset. • Developing your message to target the right people. • Creating a clear mission, vision, & set of values. Follow Us on Facebook, Instagram, or Twitter Get in touch InnovationJunkie.com Want…
 
The Jeffs talk about the necessity of having a healthy workplace culture. They discuss: • Identifying & understanding your organization's culture. • What causes cultural shifts within an organization. • The importance of defining & adhering to core values. Follow Us on Facebook, Instagram, or Twitter Get in touch InnovationJunkie.com Want to WATCH …
 
The Jeffs talk about expectations & how to drive high performance in your organization. They chat about: • Individual competency measured against clearly defined & accepted roles. • Defining performance standards & setting expectations. • Implementing accountability across an organization. Follow Us on Facebook, Instagram, or Twitter Get in touch I…
 
The Jeffs talk about what it takes to improve the decision-making process in your organization. They dive into: • Having a culture of empowerment instead of a culture of autonomy. • Minimizing unnecessary policies & procedures. • The Four Cs of decision-making & how to apply them to your business. Follow Us on Facebook, Instagram, or Twitter Get in…
 
In this episode, the Jeffs talk about organizational targets and goals and how they relate to your mission, vision, and values. They discuss: • The foundation of sustainable, strategic growth. • Long-term targets vs. short-term goals and why they matter. • How to make your goals and targets measurable. Follow Us on Facebook, Instagram, or Twitter G…
 
In this episode, the Jeffs talk about what it takes to keep everyone in your organization rowing in the same direction. They discuss: • The difference between your mission & your vision. • How to get buy-in from everyone in your organization. • The importance of defined core values. Follow Us on Facebook, Instagram, or Twitter Get in touch Innovati…
 
In this episode, the Jeffs talk about four keys to creating a client-focused sales culture. They dive into: • Establishing a process and a regular cadence to review sales performance. • Defining and refining the culture of your organization. • How to address and swiftly correct recurring issues. Follow Us on Facebook, Instagram, or Twitter Get in t…
 
In this episode, the Jeffs deep-dive into what it takes to be a successful salesperson. They talk about: • How to deliver a compelling presentation. • Conditioning your clients to generate referrals. • The seven critical practices of a high performance sales team. Follow Us on Facebook, Instagram, or Twitter Get in touch InnovationJunkie.com Want t…
 
In this episode, the Jeffs talk about target markets & why they matter. They discuss: • The importance of knowing your ideal customer. • Utilizing third-party data to inform your messaging. • Four things you must do to get the most from your marketing investments. Follow Us on Facebook, Instagram, or Twitter Get in touch InnovationJunkie.com…
 
The Jeffs talk about the client engagement process and how to refine it in your business. They discuss: • Maximizing lifetime value and enhancing the customer journey. • The importance of developing a documented engagement process. • Three steps you can do to improve client engagement with your business. Follow Us on Facebook, Instagram, or Twitter…
 
The Jeffs are back with a new season! In this first episode of season two, they chat about: • The Unique Value Proposition and why it's important. • Discovering your target market. • Four simple things you can do to help your business stand out. Follow Us on Facebook, Instagram, or Twitter Get in touch InnovationJunkie.com…
 
Dr. Thomas Graham, Chief Innovation Officer of Kettering Health, joins the Jeffs to share insights about: • Building a culture of innovation in organizations. • Clinical-driven innovation vs. research-driven innovation. • The future of innovation in the medical industry. Follow Us on Facebook, Instagram, or Twitter Get in touch InnovationJunkie.com…
 
The Jeffs address how to handle the departure of an "A" player from your team. They discuss: • Prospecting for talent. • How to ensure a smooth transition. • The importance of caring for the person, not their role. Follow Us on Facebook, Instagram, or Twitter Get in touch InnovationJunkie.comKirjoittanut Innovation Junkie
 
Ben Pryor, of SpotOn joins Jeff Standridge to discuss the democratization of technology in the hospitality industry. They discuss: • How SpotOn helps small & mid-sized companies grow. • Innovating the employee & customer experience. • The future of innovation in hospitality. Connect with Ben on LinkedIn Follow Us on Facebook, Instagram, or Twitter …
 
Lucinda Foss of Narvar joins the Jeffs to discuss streamlining consumers' journey through problem solving & innovation. They discuss: • Meeting consumers' needs. • Staying curious in your problem solving. • Reverse logistics & how to streamline the process. Reach out to Lucinda on LinkedIn Follow Us on Facebook, Instagram, or Twitter Get in touch I…
 
Dr. Francois Laborie of Cognite shares his expertise on innovating business models to optimize production processes. He and the Jeffs discuss: • Cybersecurity in critical industries. • The role of data in sustainability practices. • Autonomy & the future of heavy industries. Follow Us on Facebook, Instagram, or Twitter Get in touch InnovationJunkie…
 
The Jeffs chat about strategic growth planning & using the balanced scorecard to improve your business. They dive into: • The four pillars of the balanced scorecard. • Key performance indicators (KPIs) & how to identify them for your organization. • Measuring growth & efficiency in your business. Follow Us on Facebook, Instagram, or Twitter Get in …
 
Annissa Deshpande talks about the importance of HR in leading businesses & organizations. She & the Jeffs chat about: • How to find & keep talent in the workplace. • Modernizing HR departments & why you should do it. • The importance of a strong & healthy workplace culture. Learn more about Annissa & her book Follow Us on Facebook, Instagram, or Tw…
 
Matt Waller, of the University of Arkansas, joins the Jeffs to talk about relationship, strategy, & culture within organizations. They dive into: • The importance of core values for organizational health. • Developing strategy & its effect on culture. • The enrollment cliff & how to keep students interested & involved in higher-ed. Follow Us on Fac…
 
Chandos Quill of Adstra Data, shares her knowledge of strategy and development. She and the Jeffs dive into: •Acclimating to a new organization. •How to get brutal honesty from members of your organization. •Working relationships in a virtual workforce. Follow Us on Facebook, Instagram, or Twitter Get in touch InnovationJunkie.com…
 
The Jeffs reflect on specific ways Innovation Junkie has helped clients. They share: •How to stay in line with more advanced companies. •Why organizations should harvest their intellectual property & commercialize it. •What clients can expect from Innovation Junkie in the future. Follow Us on Facebook, Instagram, or Twitter Get in touch InnovationJ…
 
Mike Vermillion of J.D. Power and Associates joins the Jeffs to talk about the importance of customer experience and Net Promoter Score (NPS). They unpack: •What NPS is and how organizations can deploy it •The connection between company culture and customer experience •Innovations that will change the customer journey Follow Us on Facebook, Instagr…
 
Erika Andersen, author & founding partner of Proteus International, joins the Jeffs to share her model for helping organizations go through change. You'll hear: • What people experience during change. • How to challenge self-talk and make your organization more adaptable to change. • When and how to change the culture of an organization. Follow Us …
 
Houston Davis, President of UCA, joins the Jeffs to discuss the vitality of transformative leadership in higher education. They dive into: •The role universities play in economy and workforce development. •How to get people in your organization on board with change. •Impediments to innovation in an organization. Key insights for Higher Education: I…
 
The Jeffs chat with Tim Creasey, Chief Innovation Officer at Prosci. They discuss: •The digital transformation of the workplace. •Finding the right balance between working in-person and virtually. •Forced prioritization and resilience brought on by the pandemic. Questions Leaders Must Ask to Create a Workplace of the Future…
 
Stacy Sherman, the founder of DoingCXRight, joins the Jeffs to share her knowledge on customer experience. They explore: •The "moment of truth" in customer experience. •How you can add value to your business through CX. •The differences in CX between B2C and B2B companies. Follow Us on Facebook, Instagram, or Twitter Get in touch InnovationJunkie.c…
 
Paul LeBlanc, President of SNHU and author of Students First: Access, Equity, and Opportunity in Higher Education, joins the Jeffs to discuss how innovation led to significant growth at SNHU. Topics Include: • Providing students with social mobility and economic opportunity. • Why Innovation and Leadership are Inseparable for universities. • Change…
 
The Jeffs talk about preparing your business for geo-political instability based on Russia's invasion of Ukraine. They dig into: • Why events like this are relevant to innovation and strategic planning. • Their predictions on how this event will impact businesses of all sizes. • Actions business owners should prepare to take.…
 
Leo Barella, CTO of Takeda, highlights innovation occurring in the pharma industry. He and the Jeffs dive into: • The connection between technology & pharma innovation • The transition in commercializing academic research • How to get innovation to stick in a large organization Follow Us on Facebook, Instagram, or Twitter Get in touch InnovationJun…
 
Michael Lee, SVP of Innovation Minds, joins the Jeffs to discuss: • The process of an innovation sprint • Creating a safe environment for innovation • The intersection between innovation and employee engagement Follow Us on Facebook, Instagram, or Twitter Get in touch InnovationJunkie.comKirjoittanut Innovation Junkie
 
Charlie Oliver, CEO of Tech 2025, joins the Jeffs to talk about how companies can harness the power of technology. They discuss: • Creating a culture of innovation across a company • Post-pandemic innovation • Trends that will come between now and 2025 Follow Us on Facebook, Instagram, or Twitter Get in touch InnovationJunkie.com…
 
Tim Houlne, CEO of Humach, and the Jeffs discuss how embracing AI and automation can help companies grow. They share: • Benefits of AI for businesses in different industries • The Intersection between technology and customer experience • How Implementing AI can increase employee productivity Follow Us on Facebook, Instagram, or Twitter Get in touch…
 
The Jeffs compare Michele Wucker's concept of The Gray Rhino and Nassim Taleb's concept of The Black Swan. They explore: • What Black Swan & Gray Rhino events are • Past & current Gray Rhino crises in the U.S. • How leaders can handle Gray Rhino or Black Swan events in their organization Follow Us on Facebook, Instagram, or Twitter Get in touch Inn…
 
The Jeffs hear from author and CEO of Unkown Origins, Roy Sharples. You'll learn: • How to make your vision or mission a reality. • Why ridicule is nothing to be scared of • How creativity can be run through a process Follow Us on Facebook, Instagram, or Twitter Get in touch InnovationJunkie.comKirjoittanut Innovation Junkie
 
The Jeffs hear from Scott Kirsner, CEO of Innovation Leader. They dig into: • How to disrupt the status quo and make innovation stick • Why organizations should take risks and invest in innovation • The need for innovation in Higher Education Follow Innovation Leader on Twitter, LinkedIn, Facebook, or Instagram: @innolead Follow Us on Facebook, Ins…
 
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