Sunday Evening With Natalie And Michael podcast

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Lisätty seven vuotta sitten

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Insights Unlocked

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How Anthropologie gets omnichannel right (and what to learn) 27:29

3 päivää sitten27:29

Toista Myöhemmin

Listat

Tykkää

Tykätty

27:29

Episode web page: https://tinyurl.com/2b3dz2z8 ----------------------- Rate Insights Unlocked and write a review If you appreciate Insights Unlocked , please give it a rating and a review. Visit Apple Podcasts, pull up the Insights Unlocked show page and scroll to the bottom of the screen. Below the trailers, you'll find Ratings and Reviews. Click on a star rating. Scroll down past the highlighted review and click on "Write a Review." You'll make my day. ----------------------- In this episode of Insights Unlocked , we explore the evolving landscape of omnichannel strategies with Kate MacCabe, founder of Flywheel Strategy. With nearly two decades of experience in digital strategy and product management, Kate shares her insights on bridging internal silos, leveraging customer insights, and designing omnichannel experiences that truly resonate. From the early days of DTC growth to today’s complex, multi-touchpoint customer journeys, Kate explains why omnichannel is no longer optional—it’s essential. She highlights a standout example from Anthropologie, demonstrating how brands can create a unified customer experience across digital and physical spaces. Whether you’re a marketing leader, UX strategist, or product manager, this episode is packed with actionable advice on aligning teams, integrating user feedback, and building a future-proof omnichannel strategy. Key Takeaways: ✅ Omnichannel vs. Multichannel: Many brands think they’re omnichannel, but they’re really just multichannel. Kate breaks down the difference and how to shift toward true integration. ✅ Anthropologie’s Success Story: Learn how this brand seamlessly blended physical and digital experiences to create a memorable, data-driven customer journey. ✅ User Feedback is the Secret Weapon: Discover how continuous user testing—before, during, and after a launch—helps brands fine-tune their strategies and avoid costly mistakes. ✅ Aligning Teams for Success: Cross-functional collaboration is critical. Kate shares tips on breaking down silos between marketing, product, and development teams. ✅ Emerging Tech & Omnichannel: Instead of chasing the latest tech trends, Kate advises businesses to define their strategic goals first—then leverage AI, AR, and other innovations to enhance the customer experience. Quotes from the Episode: 💬 "Omnichannel isn’t just about being everywhere; it’s about creating seamless bridges between every touchpoint a customer interacts with." – Kate MacCabe 💬 "Companies that truly listen to their users—through qualitative and quantitative insights—are the ones that thrive in today’s competitive landscape." – Kate MacCabe Resources & Links: 🔗 Learn more about Flywheel Strategy 🔗 Connect with Kate MacCabe on LinkedIn 🔗 Explore UserTesting for customer insights for marketers…

Sunday Evening with Natalie and Michael

Jaa

Sarjan koti•Feed

Sunday Evening with Natalie and Michael

100 jaksoa

#Radio 2GB #Arts

Sunday Evening with Natalie and Michael

updated 7 vuotta sitten

Jaa

Sarjan koti•Feed

Sunday Evening with Natalie and Michael

100 jaksoa

#Radio 2GB #Arts

ทุกตอน

1
Sunday Evening - Full Show: March 4th 1:22:54

7 years sitten1:22:54

1:22:54

FULL SHOW See omnystudio.com/listener for privacy information.

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What's On - Royal Easter Show 11:03

7 years sitten11:03

11:03

Murray Wilton - RAS General Manager Nathan Cox - General Manager Accor Hotels Sydney Olympic Park See omnystudio.com/listener for privacy information.

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Emerging Political leader of the Year 13:13

7 years sitten13:13

13:13

Vonda Malone - Torres Strait Mayor See omnystudio.com/listener for privacy information.

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Bullying in schools 12:17

7 years sitten12:17

12:17

Paul Geyer - Principals Australia Institute See omnystudio.com/listener for privacy information.

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Darren Chester on the federal frontbench 9:39

7 years sitten9:39

9:39

Darren Chester - New Veterans Affairs Minister See omnystudio.com/listener for privacy information.

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Sunday Evening - Full Show: February 25th 1:23:07

7 years sitten1:23:07

1:23:07

FULL SHOW See omnystudio.com/listener for privacy information.

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WHAT'S ON - 40th year of Mardi Gras 6:38

7 years sitten6:38

6:38

Greg Clarke - Mardi Gras Creative Director Blair Weir - Sofitel Sydney See omnystudio.com/listener for privacy information.

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Lung Disease in Australia 6:07

7 years sitten6:07

6:07

Heather Allan - CEO Lung Foundation Australia See omnystudio.com/listener for privacy information.

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Turnbull in the US 9:18

7 years sitten9:18

9:18

Laura Parr - Macquarie Radio Reporter See omnystudio.com/listener for privacy information.

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What's On - Vissla Sydney Surf Pro Series 8:15

7 years sitten8:15

8:15

Ethan Smith Media & Communications Manager Vissla Sydney Surf Pro Series James Ferguson General Manager Novotel Manly Pacific See omnystudio.com/listener for privacy information.

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Sunday Evening - Full Show: February 18th 1:22:51

7 years sitten1:22:51

1:22:51

FULL SHOW See omnystudio.com/listener for privacy information.

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Winter Olympics update 6:29

7 years sitten6:29

6:29

Natalie Peters - Macquarie Reporter covering the games See omnystudio.com/listener for privacy information.

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What's The Future - "Adopt a Grandparent" 5:58

7 years sitten5:58

5:58

What's The Future idea winner Olivia Lanchester - Adopt a Grandparent See omnystudio.com/listener for privacy information.

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New flu vaccine for over 65's 6:04

7 years sitten6:04

6:04

Flu Vaccine - Prof Brendan Murphy - Australia's Chief Medical Officer See omnystudio.com/listener for privacy information.

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Sunday Evening - Full Show: February 11th 1:14:51

7 years sitten1:14:51

1:14:51

FULL SHOW See omnystudio.com/listener for privacy information.

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What's On - The Lady and the Unicorn Tapestry series 10:50

7 years sitten10:50

10:50

What's On - The Lady and the Unicorn Tapestry series Jackie Dunn - Special Exhibitions Curator - Art Gallery of NSW Richard Holt - General Manager Novotel Sydney Darling Harbour See omnystudio.com/listener for privacy information.

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Next phase of Dundee ad campaign starts on Monday 12:36

7 years sitten12:36

12:36

John O'Sullivan - Manager Director Tourism Australia See omnystudio.com/listener for privacy information.

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Winter Olympics - Tess Coady has been forced to withdraw 7:18

7 years sitten7:18

7:18

Winter Olympics - Natalie Peters - Macquarie Media Reporter covering the Games See omnystudio.com/listener for privacy information.

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Sunday Evening - Full Show: February 4th 1:22:47

7 years sitten1:22:47

1:22:47

Listen to the full show See omnystudio.com/listener for privacy information.

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What's On: Chinese New Year Festival 9:35

7 years sitten9:35

9:35

Claudia Chan Shaw - Curator Chinese New Year Festival Sandra Crisafi - Sebel Sydney Chatswood See omnystudio.com/listener for privacy information.

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Siesta's and helping kids sleep better 8:15

7 years sitten8:15

8:15

Dr Carmel Harrington - Sleep expert See omnystudio.com/listener for privacy information.

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Nat's visit to the DMZ and Winter Olympics preview 9:58

7 years sitten9:58

9:58

Natalie Peters - Macquarie Media host See omnystudio.com/listener for privacy information.

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Doug Jacquier - Adult Literacy advocate 11:33

7 years sitten11:33

11:33

Calling for a national approach to help adults who struggle with reading and writing See omnystudio.com/listener for privacy information.

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What's On: Wigans Tour 2018 7:41

7 years sitten7:41

7:41

What's On thanks to Destination NSW and Accor Hotels. Super League’s World Club Champions Wigan Warriors and Challenge Cup holders Hull FC will travel to Australia next month for games in Wollongong and Sydney. Natalie Peters talks to Wigan Warriors Commercial Manager Dan Burton about the tour. See omnystudio.com/listener for privacy information.…

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Sunday Evening – Full Show: January 28th 1:23:23

7 years sitten1:23:23

1:23:23

Listen to the full show here. See omnystudio.com/listener for privacy information.

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Olympics won't chance North Korea's aims 9:48

7 years sitten9:48

9:48

Intelligent Risks chief executive Neil Fergus tells Natalie Peters the “united” Korean team that will march in PyeongChang doesn't signal any major shift in North Korea's objectives. See omnystudio.com/listener for privacy information.

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Codeine Ban Comes Into Force This Weekend 8:59

7 years sitten8:59

8:59

NSW Pharmacy Guild President David Heffernan tells Natalie Peters they are still fighting the ban, which is due to come into force on Thursday. See omnystudio.com/listener for privacy information.

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Sunday Evening - Full Show: January 21st 1:23:00

7 years sitten1:23:00

1:23:00

FULL SHOW See omnystudio.com/listener for privacy information.

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What’s On: Summer Series 6:06

7 years sitten6:06

6:06

Michael Pachi tells us “What’s On” in Sydney this Summer See omnystudio.com/listener for privacy information.

1
Playing through the heat 6:47

7 years sitten6:47

6:47

Sam Chalmers from Western Sydney University explains how we monitor the heat at the Australian Open See omnystudio.com/listener for privacy information.

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Sunday Evening with Natalie and Michael

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