Hire The Smile podcast

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Lagt till five år sedan

Sisällön tarjoaa Oculus Insights. Oculus Insights tai sen podcast-alustan kumppani lataa ja toimittaa kaiken podcast-sisällön, mukaan lukien jaksot, grafiikat ja podcast-kuvaukset. Jos uskot jonkun käyttävän tekijänoikeudella suojattua teostasi ilman lupaasi, voit seurata tässä https://fi.player.fm/legal kuvattua prosessia.

The Vanished

1
Lost on Route 66: The Disappearance of Diana Hayes 6:47

5 weeks sitten6:47

Toista Myöhemmin

Listat

Tykkää

Tykätty

6:47

Was she the victim of foul play, an accident, or did she choose to disappear? In this episode of The Vanished, we retrace Diana’s last known movements, strange witness accounts, and the lingering mystery that has never been solved or.. was never meant to be solved.

Hire The Smile

Jaa

Sarjan koti•Feed

Discussions on human resources in veterinary practices with Oculus Insights.

86 jaksoa

#On Covid19

Hire The Smile

13 subscribers

updated 2 vuotta sitten

Jaa

Sarjan koti•Feed

Discussions on human resources in veterinary practices with Oculus Insights.

86 jaksoa

#On Covid19

Todos os episódios

Hire The Smile

1
Hire the Smile: Simple Strategies to Help Your Practice Stand Out to Job Seekers 41:57

2 years sitten41:57

41:57

In this episode, Katie and Mike discuss simple strategies to help your practice stand out to job seekers – from how to write an engaging job posting to ways to ensure that your unique culture shines through the entire recruitment process. We also speak to Lee Baker from Veterinary Education Today about the excellent content we can look forward to at the VET Toronto Conference at the end of October. Writing the Perfect Job Ad Pay Applicants for Job Interviews Ways To Make Your Company Stand Out To Job Seekers Attract Talent…

Hire The Smile

1
Leading Through Fire – How to Engage and Support Your Team Through an Economic Recession 33:12

2 years sitten33:12

33:12

In this episode Katie and Mike talk about ways that leaders and managers can use communication, transparency and empathy to help maintain employee engagement and trust during an economic recession. This episode’s listener question asks how to set up and maintain personal boundaries when the boss expects after-hours client and colleague communication. Links: Managing Employees During Downturn Supporting Employees In The Workplace Lead Through Tough Times 3 Ways Leaders Prevent Ab Economic Recession From Becoming A Trust Recession 3 Steps To Prepare For The Engagement Recession…

Hire The Smile

1
Hire The Smile - Are Your Staff Quietly Quitting? 32:15

2 years sitten32:15

32:15

Katie and Mike define Quiet Quitting and debate whether it’s truly a new phenomenon or not. They go over the factors that seem to contribute to this new form of disengagement and talk about some strategies practices can employ to address it. This week’s Listener Question asks an excellent question about how to make a practice’s Core Values more “live” and relevant to employees’ day-to-day work lives. Is Quiet Quitting A Response To Quiet Firing? Why Quiet Quitting Is Nothing New…

Hire The Smile

1
Hire The Smile: Using Check-in Meetings to Improve the Employee Experience 36:05

3 years sitten36:05

36:05

Do you know what your employees are thinking and feeling about how they are doing in their roles? When was the last time you delivered some genuine appreciation or maybe tackled some constructive feedback? Are you finding it challenging to make time for formal performance reviews? What if there was one simple trick to making all your feedback dreams come true? In this episode, Mike and Katie talk about the benefits of two-way feedback and delve into the different types of one-on-one check-in meetings. We also answer a listener question related to how practice owners can deal with the challenges and burnout relating to practice ownership. Articles Mentioned: Why People Crave Feedback and Why We’re Afraid to Give it Want Fewer Employees to Quit? Listen to Them Give Feedback Like a Coach How to Conduct Stay Interviews…

Hire The Smile

1
Hire The Smile: Mentorship Matters in Veterinary Practice 39:07

3 years sitten39:07

39:07

In this episode, Dr. Mike Pownall and Katie Ardeline discuss mentorship in veterinary practice from defining what a mentor is, the benefits of having one and what qualities make a good mentor. Articles Mentioned: How Doctors Can Be Better Mentors Physician Mentorship: Why It’s Important, and How to Find and Sustain Relationships - NEJM Career Center Resources Don’t Let Mentoring Burn You Out…

Hire The Smile

1
Hire The Smile: Hiring The Right Candidate For Your Veterinary Team with Dr. Rob Kieboom 46:08

3 years sitten46:08

46:08

In this episode, Dr. Mike Pownall and Katie Ardeline are joined by Oculus colleague, Dr. Rob Kieboom. Together they discuss the importance of finding the right candidate for your veterinary team and different employment processes.

Hire The Smile

1
Hire The Smile: Making Mistakes Count 38:41

3 years sitten38:41

38:41

In this episode, Dr. Mike Pownall and Katie Ardeline discuss developing a workplace culture of candour and vulnerability, otherwise known as Psychological Safety. The focus of the discussion is how reducing the fear of making mistakes in a veterinary practice is the gateway to nurturing a practice culture that is a safe place for growth and development for all. Articles Mentioned: 4 Steps to Boost Psychological Safety at Your Workplace Celebrating Errors Creates Psychological Safety In The Workplace Blame Culture Is Toxic. Here’s How to Stop It.…

Hire The Smile

1
Hire The Smile: Managing Strengths and Weaknesses of Veterinary Staff 39:00

3 years sitten39:00

39:00

In this episode, Dr. Mike Pownall and Katie Ardeline discuss how you can help manage the strengths and weaknesses of veterinary staff. To send an anonymous HR-related question to be answered on our podcast, head over to our website at https://www.oculusinsights.net/podcast Articles Mentioned To Unleash People's Strengths, Help Them Manage Weaknesses Why HR has to make staff uncomfortable before they can grow Developing Employees’ Strengths Boosts Sales, Profit, and Engagement…

Hire The Smile

1
Hire The Smile: Finding Joy in Veterinary Practice with Dr. Stacey Cordivano 31:20

3 years sitten31:20

31:20

In this episode, Dr. Mike Pownall and Katie Ardeline are joined by guest Dr. Stacey Cordivano, an equine veterinarian, practice owner and podcast host to The Whole Veterinarian. Together they discuss the importance of finding joy and continuous learning in veterinary practice. Stay tuned for the end of the episode where we answer a listener question. Important Links: The Whole Veterinarian Ask us an HR-related question…

Hire The Smile

1
Hire The Smile: Hiring Veterinary Staff in One of the Most Unique Areas of the World 33:44

3 years sitten33:44

33:44

In this episode, Dr. Mike Pownall and Katie Ardeline are joined by guest, Dr. Farah Murrani, Practice Manager and Veterinary Surgeon at The Veterinary Hospital in Dubai, United Arab Emirates. Together, they discuss the process of hiring vets and what it’s like to be a practicing veterinarian in Dubai. Articles Mentioned: Why Companies Should Consider A Four-Day Workweek…

Hire The Smile

1
Hire The Smile: From Empathy to Compassion in Leadership 36:23

3 years sitten36:23

36:23

In this episode, Dr. Mike Pownall and Katie Ardeline talk about the importance of empathy and compassion in leadership. We are excited to share two new segments to the podcast where we share some marketing insights, as well as answer listener questions related to HR. Click here to submit a question anonymously. Articles Mentioned Empathy Is The Most Important Leadership Skill According To Research Effective Leaders Move Beyond Empathy to Compassion…

Hire The Smile

1
Hire The Smile: Reflecting on the World Veterinary Association Congress with Dr. Joop Loomans 34:15

3 years sitten34:15

34:15

In this episode, Dr. Mike Pownall and Katie Ardeline are joined by Dr. Joop Loomans to reflect on the 37th World Veterinary Association Congress in Abu Dhabi of the United Arab Emirates.

Hire The Smile

1
Hire The Smile: Looking Forward With Performance Reviews 36:35

3 years sitten36:35

36:35

In this episode, Dr. Mike Pownall and Katie Ardeline talk about the most wonderful time of the year…employee reviews. We discuss why employees dislike performance reviews, how they help employees improve, their importance to the company and how to implement them. Articles Mentioned: More Harm Than Good: The Truth About Performance Reviews This Year, Performance Management Must Become Agile…

Hire The Smile

1
Hire The Smile: Veterinary Non-Profits with Stacy LeBaron 30:29

3 years sitten30:29

30:29

In this episode, Dr. Mike Pownall and Katie Ardeline are joined by guest Stacy LeBaron, Board Treasurer of the United Spay Alliance. The United Spay Alliance is a national animal welfare organization dedicated exclusively to promoting affordable, accessible, and timely spay/neuter services as the solution to the crisis of cat and dog homelessness. In this episode, we discuss people management in the non-profit sector vs. private practice, the shortage of veterinarians and more. Links Mentioned: United Spay Alliance Feline Fix by Five Months The Community Cats Podcast Understanding and Addressing Moral Distress…

Hire The Smile

1
Hire The Smile: Leading Through Change 23:02

3 years sitten23:02

23:02

In this episode, Dr. Mike Pownall and Katie Ardeline discuss leaders who realize change is needed, how to be an involved leader and the roles leaders need to take for effective change.

Hire The Smile

1
Hire The Smile: HR Program Fundamentals Part Two - Core Purpose 34:21

3 years sitten34:21

34:21

In part two of our HR Program Fundamentals series, Dr. Mike Pownall and Katie Ardeline discuss having a core purpose in your veterinary practice.

Hire The Smile

1
Hire The Smile: HR Program Fundamentals Part One - Core Values 34:09

3 years sitten34:09

34:09

In this episode of Hire The Smile, Dr. Mike Pownall and Katie Ardeline begin the discussion of fundamental components of an HR Program, starting with core values in your vet practice.

Hire The Smile

1
Hire The Smile: 2022 Predictions for the Veterinary Profession 31:47

3 years sitten31:47

31:47

In today’s episode, Dr. Mike Pownall and Katie Ardeline are joined by members of the Oculus team to share their 2022 predictions for the veterinary profession.

Hire The Smile

1
Hire The Smile – How Registered Veterinary Technicians Can Help Save the Veterinary Profession 44:00

3 years sitten44:00

44:00

In this episode, Dr. Mike Pownall is joined by Kirsti Clarida, president of the Ontario Association of Veterinary Technicians (OAVT) to discuss the importance of RVT roles in vet practices and the regulations that OAVT provides. Visit the OAVT website here Articles Mentioned: Doctors are trained to be kind and empathetic – but a ‘hidden curriculum’ makes them forget on the job…

Hire The Smile

1
Hire The Smile: The Best Of 2021 58:13

3 years sitten58:13

58:13

In our last podcast episode of the year, Dr. Mike Pownall and Katie Ardeline review the most prominent articles and discussed topics on the podcast in 2021. Podcast Episodes and Articles Mentioned: 1. Hire the Smile: Redefining Burnout Podcast mentioned: Why Burnout Happens — and How Bosses Can Help 2. Hire The Smile: Mindfulness to Prevent Veterinary Burnout with Dr. Tovah Caldwell 3. Hire The Smile: Part 2 - Mindfulness to Prevent Veterinary Burnout with Dr. Tovah Caldwell 4. Hire The Smile: Managing Toxic Employees 5. Hire The Smile: Managing Disruptive High Performers in Your Vet Practice Article mentioned: Managing a Top Performer Who Alienates Their Colleagues 6. Hire The Smile: Step Up or Move On Article mentioned: 5 Reasons Business Owners Don't Fire Bad Employees--and 5 Bigger Reasons Why They're Wrong Firing With Compassion 7. Hire The Smile: From our Dream World to our Current Reality in Veterinary HR Article mentioned: Stuck in the Middle: The Plight of Average Performers 8. Hire The Smile: The Customer Isn’t Always Right Article mentioned: The Customer Is Not Always Right 9. Hire The Smile: Rethinking Compensation Article mentioned: How poverty changes your mind-set 10. Hire The Smile: Managing a Toxic Boss Article mentioned: How to Tell Leaders They’re Not as Great as They Think They Are 11. Hire The Smile: Why People Don’t Give Honest Feedback Article mentioned: How To Encourage Candid Employee Feedback: 14 Tips For CEOs…

Hire The Smile

1
Hire The Smile: The Research of Employee Engagement with Dr. Yteke Elte 29:20

3 years sitten29:20

29:20

In this episode, Dr. Mike Pownall and Katie Ardeline are joined by Dr. Yteke Elte to discuss employee engagement. Dr. Yteke Elte is an equine veterinarian and team leader at Utrecht University in the Netherlands.

Hire The Smile

1
Hire The Smile: Overcoming Leadership Burnout 38:23

3 years sitten38:23

38:23

In today’s episode, Dr. Mike Pownall and Katie Ardeline discuss the contributing factors to veterinary practice owner burnout and provide valuable insight on what you can do to help minimize burnout.

Hire The Smile

1
Hire The Smile: The Great Veterinary Resignation 38:32

3 years sitten38:32

38:32

In today’s episode, Dr. Mike Pownall and Katie Ardeline discuss the great resignation, why people are leaving their jobs and what you can do to help attract and keep staff. Articles Mentioned: Are we in a veterinary workforce crisis? The Reason Behind the Great Resignation That No One Is Talking About 2022 Canada Salary Guide | Robert Half Living wage by region…

Hire The Smile

1
Hire The Smile: From our Dream World to our Current Reality in Veterinary HR 40:00

3 years sitten40:00

40:00

In this episode, Dr. Mike Pownall and Katie Ardeline discuss multiple articles surrounding transparent salaries, the average performer, mass amounts of workers quitting their jobs and more. Articles Mentioned: This Company Makes All Employees’ Salaries, Appraisals, and Promotions Public Stuck in the Middle: The Plight of Average Performers A record number of workers are quitting their jobs, empowered by new leverage This is what a profit margin squeeze looks like…

Hire The Smile

1
Hire The Smile: Part 2 - Mindfulness to Prevent Veterinary Burnout with Dr. Tovah Caldwell 41:16

3 years sitten41:16

41:16

In this episode, Dr. Mike Pownall is joined for a second episode with Dr. Tovah Caldwell to further discuss how mindfulness impacts the work-life of veterinarians. Together, they discuss three common themes developed in Tovah’s research: professional identity development, perspective taking and the mind-body connection…

Hire The Smile

1
Hire The Smile: Managing a Toxic Boss 32:50

3 years sitten32:50

32:50

In this episode, Dr. Mike Pownall and Katie Ardeline discuss how to identify a toxic boss, how to address them and things leaders can do to attract and retain veterinary staff. Articles Mentioned: How to Tell Leaders They’re Not as Great as They Think They Are 10 Things Your Corporate Culture Needs to Get Right…

Hire The Smile

1
Hire The Smile: Mindfulness to Prevent Veterinary Burnout with Dr. Tovah Caldwell 42:03

3 years sitten42:03

42:03

In this episode, Dr. Mike Pownall and Katie Ardeline are joined by Dr. Tovah Caldwell to discuss mindfulness tools for health, wellbeing, and longevity in veterinary practice.

Hire The Smile

1
Veterinary Business Matters: The 2021 Equine Regenerative Medicine Summit 16:49

4 years sitten16:49

16:49

In this podcast episode, Joop Loomans of Oculus Insights is joined by Dr. Melissa Mckee and Dr. Philippe Benoit to discuss the 2021 Equine Regenerative Medicine and Orthobiologics Online Summit. From PRP to Bone Edema, learn how the Summit assists in everyday equine vet practice and what topics to look forward to for the 2021 summit. For more information, visit www.equineregenerativesummit.com…

Hire The Smile

1
Hire The Smile: Managing Toxic Employees 40:08

4 years sitten40:08

40:08

In this episode, Dr. Mike Pownall and Katie Ardeline discuss the impact toxic employees have on the bottom line, how to deal with them and how to help them with direct feedback. Articles Mentioned Nine traits of a toxic employee It’s Better to Avoid a Toxic Employee than Hire a Superstar How to Work with Someone Who Creates Unnecessary Conflict How to Manage a Toxic Employee Productivity Hacks Slack Apple Watch – Monitoring Sleep…

Hire The Smile

1
Hire The Smile: Is Your HR Compliant? 33:50

4 years sitten33:50

33:50

In this episode, Dr. Mike Pownall and Katie Ardeline discuss the different components, processes, and benefits of completing a Human Resource Audit for your veterinary practice. Articles Mentioned: Google employees who opt to work from home may earn less than they did before

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The Let Them Theory: A Life-Changing Tool That Millions of People Can't Stop Talking About

The Let Them Theory: A Life-Changing Tool That Millions of People Can't Stop Talking About

Nespresso Capsules Vertuo, Variety Pack, Medium and Dark Roast Coffee, 30 Count Coffee Pods, Brews 7.8 oz.

Mini Mic Pro (Newest Model), Wireless Microphone for iPhone, iPad, Android, Lavalier Microphone for Video Recording - 2 Pack iPhone Mic Crystal Clear Recording with USB-C for Podcast Microphone, ASMR

The Let Them Theory: A Life-Changing Tool That Millions of People Can't Stop Talking About

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