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The Agile Brand with Greg Kihlström®


1 #657: Augmenting front-line employees with AI for better experiences, with Fabrice Martin, Medallia 22:42
We are here recording live at Medallia Experience at the Wynn in Las Vegas, and have been seeing and hearing some amazing things about how AI can enhance the customer experience as well as enable teams at organizations to create more meaningful connections with customers. Today we’re going to talk about how AI can help to create better experiences for customers before, during, and after their interactions. To help me discuss this topic, I’d like to welcome Fabrice Martin, Chief Product Officer at Medallia. RESOURCES Medallia: https://www.medallia.com Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…
Rational Rage
Merkitse kaikki (ei-)toistetut ...
Manage series 2800384
Sisällön tarjoaa Spiro Antonopoulos. Spiro Antonopoulos tai sen podcast-alustan kumppani lataa ja toimittaa kaiken podcast-sisällön, mukaan lukien jaksot, grafiikat ja podcast-kuvaukset. Jos uskot jonkun käyttävän tekijänoikeudella suojattua teostasi ilman lupaasi, voit seurata tässä https://fi.player.fm/legal kuvattua prosessia.
The Rational Rage Podcast covers a wide variety of topics from politics/society, pop culture to sports and self-help.
…
continue reading
300 jaksoa
Merkitse kaikki (ei-)toistetut ...
Manage series 2800384
Sisällön tarjoaa Spiro Antonopoulos. Spiro Antonopoulos tai sen podcast-alustan kumppani lataa ja toimittaa kaiken podcast-sisällön, mukaan lukien jaksot, grafiikat ja podcast-kuvaukset. Jos uskot jonkun käyttävän tekijänoikeudella suojattua teostasi ilman lupaasi, voit seurata tässä https://fi.player.fm/legal kuvattua prosessia.
The Rational Rage Podcast covers a wide variety of topics from politics/society, pop culture to sports and self-help.
…
continue reading
300 jaksoa
Kaikki jaksot
×Returning from the holiday break with The Fight Show! We delve into the controversial accusation made by Fernando Vargas against Felix Trinidad concerning their epic war in 2000. Roberto Garcia and Bernard Hopkins offer their perspectives and more.
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Rational Rage

Alex Aguilar is a distinguished Army Veteran with over 20 years of service and multiple deployments. He is also one of my oldest Army bothers, with whom I served while stationed in Germany.
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Rational Rage

Nothing to talk about yet so much to say regarding Hypocrite Joe Biden, Oprah becoming the latest celebrity to get out of Dodge, rainbow captain armbands in the FA Cup, gender identification based on seasons, World War 3 and more.
What is Trump thinking? Linda McMahon and Dr. Oz? Let's talk about this.
Evidence surfaces of cooperation between both parties. Let's get real about all the proof, allegations and theories by fans, celebrities and people who just came out from under a rock. Plus, rumors regarding a third fight between Amanda Serrano vs Katey Taylor.
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Rational Rage

Epic meltdowns, change is on the horizon, extremist looking to thwart positive change, some want to finally unite while others plan to cause chaos. This and more. Look for Rational Rage on social media.
On this special Fight Show edition of the Rational Rage podcast we get into the Tyson vs. Paul main card.
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Rational Rage

This is it! It's the day before we decide our fate as a nation. We recap the Tony Hinchcliffe debacle at the MSG Trump rally, Biden guarantees victory for Kamala by calling us stupid, a gang of furies assemble and get disassembled by my daughter, a call for unity and more!
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Rational Rage

On this edition of the Monday Morning mailbag... Israel/Palestine, Ukraine/Russia, boxing, corporate psyops and more.
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Rational Rage

1 50 Greatest Rappers (according to Forbes) 2:10:40
2:10:40
Toista Myöhemmin
Toista Myöhemmin
Listat
Tykkää
Tykätty2:10:40
This week, Spiro is joined by Chip The Lyricist and Homeboy88, as they break down the 50 Greatest Rappers list compiled by Forbes.
This week features a special double bill! First, a concise commentary on the Beterbiev vs. Bivol fight. Following that, in the Main Event, an impassioned diatribe on Columbus Day, Kamala Harris, world history, and more.
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Rational Rage

Recorded one year ago, the original comeback episode uncovered, unfiltered and unedited. This one is all about crushing the little negative b!tch in you and unleashing the beast within.
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Rational Rage

This episode we respond to listener comments, talk political conspiracy, the curious case of boxer Edgar Berlanga, Disney psyops and more.
The realest and the rawest...your favorite podcast is back! Jimmy T returns to help Spiro shake off the rust. Opinions on the recent presidential debate, crime in America, half-ass assassination attempts, football (soccer) talk and more.
Leader vs Boss, a Halloween party where costumes are not allowed, Call of Duty Modern Warfare 2 review, Jake Paul vs Anderson Silva and more, in this final episode of the Rational Rage Podcast.
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