The Happiness Index - Data. Insight. Stories podcast

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The 4 enablers of Employee Engagement with Jo Dodds 42:51

7 päivää sitten42:51

42:51

Matt Phelan sits down to discuss with Jo Dodds her career and work with Engage for Success. Jo defines the 4 enablers of Employee Engagement and how you can use them to drive employee engagement. The Four Enablers of Engagement are 1) Strategic Narrative · 2) Organisational Integrity · 3) Engaging Managers · 4) Employee Voice. Matt asks Jo the following questions What makes you happy?Tell us about your career?How do you find a career with purpose ?How did you get involved in engage for success?Can you give us a brief summary of the Engage for success 4 enablers ???What have you learnt about Strategic narrative?How do you Engage managers?Are there any key lessons for listening to voice of the Employee? What is Organisational integrity and why is it important? Jo in her own words I'm an employee engagement consultant. I also coach, speak, train, consult and facilitate depending on the need. I am co-Strategy Director for Engage for Success. My key strengths are around communication, individualisation and collecting and translating knowledge into learning for others. Aside from my consulting and speaking work, this works really well when I have the opportunity to chair a conference! Specialties: Personal Productivity | Wellbeing | Speaker | Facilitator | Trainer | Coach | Consultant Employee Engagement | Organisational Development | Leadership Development | Employee Communications | Employee Collaboration | HR | Human Resources | Business Networking |…

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"Could've been an email" with Dr Carrie Goucher 45:14

14 päivää sitten45:14

45:14

About this episode Matt Phelan and Dr Carrie Goucher discuss the fascinating world of meeting culture, how it evolved, why it is a problem and how we can fix it. About Dr Carrie Goucher Dr Carrie Goucher is a leading expert on fixing broken collaboration and helping organisations move faster by rethinking how they meet, decide and execute. With a PhD in Meeting Culture from Cambridge, she coined the term “Collabureaucracy" to describe the invisible friction slowing companies down. As the creator of FewerFasterBolder, Carrie helps global brands, governments, and high-growth teams cut meeting overload, streamline collaboration and drive real progress.You can get a free technique or idea for collaborating faster every Thursday in her FrictionFree newsletter - www.FewerFasterBolder.com/frictionfree Questions in this episode What makes you happy Carrie? Why do companies ignore the issue of bad meetings? What is the cost of bad meetings? What is Collabureaucracy? How do we fix the The international time zones and calls dilemma ? WhatsApp at work good or bad? What does a great meeting culture look like? How did you go from frontline practitioner to PHD? How has meeting culture evolved? How did we get here ? How do we fix meetings ? What are your top 3 tips to solve this problem?…

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Psychological Safety & High Performance with Richard Reid 46:47

18 päivää sitten46:47

46:47

Matt Phelan co-founder of The Happiness Index sits down with Richard Reid a Behavioural Psychologist and Psychotherapist to discuss the importance of Psychological Safety in modern leadership. Richard in his own words As a seasoned executive coach, psychologist, and consultant with decades of experience, I am committed to working with senior leaders, entrepreneurs, and public figures in addressing complex problems and taking advantage of strategic opportunities. As an in-demand media spokesperson and keynote speaker, I provide a unique combination of psychological acumen and business insight while supporting organisations in reaching their full potential and prospering in an increasingly fast-changing world. In this episode Matt asks Richard these questions. What makes you Happy?Tell us about your career?What is psychological safety?How can you have an honest supportive environment?How open is an open door?How do you encourage people to speak up?Is vulnerability important? How does feedback and authentic conversations work?What are your managers afraid of asking?How much is the cost of keeping a high fee earner with bad behavior?How do you start a difficult conversation?What does excellence look like?…

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Measuring HR and creating impact with Chief People Officer Kevin Green 48:02

13 weeks sitten48:02

48:02

Chief People Office Kevin Green discusses how listening and acting on feedback improved Employee Engagement and saved First Bus £10,000,000 per year. Kevin answers the following questions; Tell us about your career in HR? Why do you think HR gets over complicated? What do you mean by measuring HR? Do you have any good stats from First Bus you can share on the impact of your work? How can HR get investment and get their ideas on the agenda? What is the future of HR Kevin? Kevin in his own words I am an experienced business and HR leader . I am currently the Chief People Officer of First Bus the second largest Bus company in the UK with 14,000 employees. First Bus is part FTSE 250 company First Group PLC. I continue to be the Chairman of Timewise and a Non Executive Director of Brookson and FRS in Ireland. A TEDx speaker, commentator and blogger on Jobs, people lead business transformation, leadership and competing with your culture. I am also the proud author of the best selling Competitive People Strategy which was Short listed for the 2020 business book of the year. An HR professional by experience and Qualification. I am a regular contributor to broadcast and print media on the UK labour market.…

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What will the workforce and workplace of the future be like? With Chief People Officer Chloe Cameron 42:52

13 weeks sitten42:52

42:52

Chief People Officer Chloe Cameron and Matt Phelan discuss the workforce and workplace of the future. Matt asks Chloe the following questions What do you mean by workforce and workplace? What is our relationship with work? 4 generations in the workplace, how will that work? Discuss technology in the workplace and how it will impact work in the future? Is belonging going to be important in the future? How can we use AI to reflect the future society we want and who controls it? Is brilliant culture possible in any organisation? Are people good? is agile HR a real thing? Why do you think cognitive dissonance is such a big threat to culture? How can you raise expectations on what work can be? Can you rant about performance management please? About Chloe An unashamed book nerd who loves working in a digital world, Chloe came to her career in B2B technology via a history degree believing the Internet to be the Guttenberg Press of the 21st Century. Starting out in channel marketing for first Micorosoft and then Vodafone, Chloe left behind the corporate behemoths for the lure of the start up journey, joining a small cloud hosting start up called Wirehive in 2013 as employee number seven. Throughout her time at Wirehive Chloe rose to become Managing Partner overseeing three major business pivots creating the go to market and branding strategy behind the business transforming to become a multi-cloud reseller, then cloud consultancy and finally Microsoft cloud distributor. Alongside these strategic commercial initiatives Chloe took lead on the People function in 2018, building out the tools and programmes to scale and sustain a modern flat structure and values driven culture. Chloe joined Pax8 when they acquired Wirehive in January 2021. As VP of Operations she is responsible for ensuring the new Pax8 UK entity has the structure and systems in place to give our rapidly growing team the clarity and confidence to use their unique talents to best serve our partners at scale with speed and in a meaningful collaboration with their colleagues. Her current goal is nothing short of enabling people to do the best work of their lives here.…

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Integrating Business with Emotions with Susan Ní Chríodáin 41:52

15 weeks sitten41:52

41:52

Susan Ní Chríodáin the author of Leading Beyond the Numbers joins us to discuss her book and work focused on Integrating Business with Emotions. Susan answers the following questions; What makes you happy? Why did you write Leading Beyond the Numbers? What are the key lessons you want a reader to take away? How can someone listening, go back to their organisation and start to help people see beyond the numbers? In a time where many companies are struggling financially can this book help? Have there been any unexpected consequences of writing the book? Why I Do What I Do I believe that when leaders approach challenges with Curiosity + Courage, they unlock Possibilities often hidden beneath the surface. My mission is to partner with leaders and teams to uncover these possibilities, foster genuine connections, and create workplaces where people and organisations thrive together. By creating space for individual strengths, we build sustainable success that has real impact. What I Offer In pivotal moments — navigating transitions, breaking down silos, or leading transformations — growth isn’t about quick fixes. My Evolve, Express, Expand model guides leaders beyond the status quo, revealing new perspectives and paths to sustained growth. With a blend of strategic insight, business acumen, and emotional intelligence, I work alongside you to respect individual perspectives while driving organisational success. How We’ll Work Together My approach is tailored to meet you where you are: - Consulting for fresh perspectives and strategic insight - Facilitation to strengthen team cohesion and alignment - Coaching to navigate uncertainty and foster personal growth - Leadership Development to build resilience and create a lasting impact With over 25 years of experience across Europe, Africa, and Asia, I bring a deep understanding of diverse, high-stakes environments, from landmine clearance to complex negotiations. Numbers, processes and systems matter — but people are the true drivers of performance and profitability. By integrating brain, body and emotions, I help leaders make better decisions, strengthen team dynamics, and achieve business outcomes — a concept I explore deeply in my book, Leading Beyond the Numbers. Why People Work with Me Clients tell me that my energy and insights support them to communicate effectively, drive meaningful change and achieve sustained performance. I’m most effective with leaders who value people, seek to balance high performance with a sustainable, people-centred culture and are ready to put insights into action.…

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AI and the future of work with Mirela Oana 31:28

15 weeks sitten31:28

31:28

HR expert Mirela Oana joins the podcast to discuss the impact of AI on the future of work. Mirela answers these questions What makes you happy? Definition of what we mean by AI? Which of the drivers of happiness and engagement will AI be able to help most on, which ones the least Any practical examples of how businesses can help people feel more safe with the topic of AI e.g. is there concern about AI replacing jobs? What training and enablement do people need? Can AI help me be happier? Is happiness of an AI important? About Mirela HR Director with progressive experience in fast-paced organisations across FMCG, Fintech and Media Technology. I have people management experience in international setting and a track record of building teams that add value by helping organisations to drive their digital transformation and HR strategy execution, facilitating change to unlock operational agility and service transformation. I’m a great believer in the power of technology to reshape HR, driving operational excellence and a continuous improvement culture, one that is focus on the employee experience, with simplicity and the agility needed to add value to the business. Through my roles in Centre of Expertise and People Service Operations, I developed a solid knowledge of in-country statutory requirements and practices across many geographies, blending strategical, tactical and operational delivery acumen to meet business needs.…

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The 2nd Annual Employee Happiness Conference with Pat Phelan 20:16

18 weeks sitten20:16

20:16

Patrick Phelan interviews Matthew Phelan on what The Happiness Index has planned for their 2nd Employee Happiness Conference in London, UK. Podcast discount If you use the code MattP when signing up for this event it will give you a 30% discount You can sign up here www.eventbrite.co.uk/e/employee-happiness-annual-conference-tickets-888246929477…

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A review of the last podcast episode with Matt Stannard and Sharon Kennedy 23:52

21 weeks sitten23:52

23:52

Matt P, Matt S and Sharon discuss the previous episode (please scroll back) that was 100% AI generated. Matt shared his observations that: - The AI consumed over 100 research studies but didn’t reference them all. - This tech could be a really useful learning aid if audio is your preference. For example you could take any document, upload it and listen to it back as a podcast - Apparently one of the most listened to podcasts in retail is now built and read by AI. It’s called something like Retail Economics. - I think we are entering a world where we need to tag content as including AI. A bit like we do with food ingredients. - I find the AI having a point of view discombobulating. As a listener of podcasts it’s the POV I come for. I want to trust it due to the rich research I’ve fed it but I struggle to trust it. Is this a generational thing? Will future generations laugh at this observation? - The AI image of me fails to capture my receding hairline and increasingly grey hair. - If you want to use the tech go to Google notebook LM…

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AI takes over the podcast to discuss Employee Happiness and Performance Research 7:29

23 weeks sitten7:29

7:29

As an experiment I just fed all the publicly available Employee Happiness research papers focused on Performance from the last 10 years into Google AI. I then used that AI to turn the findings into a podcast. The entire process took 2 mins max. Have a listen and let me know what you think... Scary? Useful? Am I out of a job? Better than my normal episodes?…

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Happier at work with Aoife O’Brien 37:53

32 weeks sitten37:53

37:53

In this episode we explore Aoife’s career around the world and her path to working to create happier workplaces. Aoife has worked on organisations such as Unilever, Mars, Coca-Cola and Kraft-Heinz. We discuss imposter syndrome, how to create happier work places and why this is important for leading a successful business.…

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Self Esteem and Employee Engagement 26:51

35 weeks sitten26:51

26:51

Matt sits down to chat about all things self-esteem and employee engagement with Senior Culture Leader, Business Consultant and Entrepreneur, Anais Nebel!

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Making a difference in HR 32:53

43 weeks sitten32:53

32:53

Matt sits down with Emma Woods, UK Group Head of HR at Rotala Group Limited to discuss: What makes you happy? How did you get into HR? Any advice for anyone wanting to move sectors? Can you go from being a bus driver to MD? What are your tips for developing managers? Can you be a nice HR person? What is HR excellence? How can HR and recruitment work better together? How do you make a difference in HR? What advice would you give to your younger self?…

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The New P&L and Employee Happiness | Paul Spiers 35:26

48 weeks sitten35:26

35:26

Matt is joined by Paul Spiers, Founder and Host of The New P&L, as they unpack why next gen leaders are looking for a new P&L and whether happiness belongs in P&L.

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Learning from a career in retail | Jules Eustance 42:21

49 weeks sitten42:21

42:21

Matt sits down to chat to Jules Eustance, Founder of The Corporate Success Co. to discuss career development and leadership develop for retail and e-commerce. Delving into how to create illusive measurement andaccountability, this is not one to miss!

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The Happiness Index - Data. Insight. Stories

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