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Sisällön tarjoaa Opus Training. Opus Training tai sen podcast-alustan kumppani lataa ja toimittaa kaiken podcast-sisällön, mukaan lukien jaksot, grafiikat ja podcast-kuvaukset. Jos uskot jonkun käyttävän tekijänoikeudella suojattua teostasi ilman lupaasi, voit seurata tässä https://fi.player.fm/legal kuvattua prosessia.
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We made it— 300 episodes of This Is Woman’s Work ! And we’re marking this milestone by giving you something that could seriously change the game in your business or career: the skill of pitching yourself effectively. Whether you’re dreaming of being a podcast guest, landing a speaking gig, signing a client, or just asking for what you want with confidence—you’re already pitching yourself, every day. But are you doing it well? In this milestone episode, Nicole breaks down exactly how to pitch yourself to be a podcast guest … and actually hear “yes.” With hundreds of pitches landing in her inbox each month, she shares what makes a guest stand out (or get deleted), the biggest mistakes people make, and why podcast guesting is still one of the most powerful ways to grow your reach, authority, and influence. In This Episode, We Cover: ✅ Why we all need to pitch ourselves—and how to do it without feeling gross ✅ The step-by-step process for landing guest spots on podcasts (and more) ✅ A breakdown of the 3 podcast levels: Practice, Peer, and A-List—and how to approach each ✅ The must-haves of a successful podcast pitch (including real examples) ✅ How to craft a pitch that gets read, gets remembered, and gets results Whether you’re new to pitching or want to level up your game, this episode gives you the exact strategy Nicole and her team use to land guest spots on dozens of podcasts every year. Because your voice deserves to be heard. And the world needs what only you can bring. 🎁 Get the FREE Podcast Pitch Checklist + Additional Information on your Practice Group, Peer Group, and A-List Group Strategies: https://nicolekalil.com/podcast 📥 Download The Podcast Pitch Checklist Here Related Podcast Episodes: Shameless and Strategic: How to Brag About Yourself with Tiffany Houser | 298 How To Write & Publish A Book with Michelle Savage | 279 How To Land Your TED Talk and Skyrocket Your Personal Brand with Ashley Stahl | 250 Share the Love: If you found this episode insightful, please share it with a friend, tag us on social media, and leave a review on your favorite podcast platform! 🔗 Subscribe & Review: Apple Podcasts | Spotify | Amazon Music…
“Back to Basics” with Rachael Nemeth
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Sisällön tarjoaa Opus Training. Opus Training tai sen podcast-alustan kumppani lataa ja toimittaa kaiken podcast-sisällön, mukaan lukien jaksot, grafiikat ja podcast-kuvaukset. Jos uskot jonkun käyttävän tekijänoikeudella suojattua teostasi ilman lupaasi, voit seurata tässä https://fi.player.fm/legal kuvattua prosessia.
Back to Basics podcast cuts through the noise to focus on what matters in hospitality. Join Rachael Nemeth, CEO of Opus Training, as she talks with service industry leaders who are shaping today's workforce.
6 jaksoa
Merkitse kaikki (ei-)toistetut ...
Manage series 3647412
Sisällön tarjoaa Opus Training. Opus Training tai sen podcast-alustan kumppani lataa ja toimittaa kaiken podcast-sisällön, mukaan lukien jaksot, grafiikat ja podcast-kuvaukset. Jos uskot jonkun käyttävän tekijänoikeudella suojattua teostasi ilman lupaasi, voit seurata tässä https://fi.player.fm/legal kuvattua prosessia.
Back to Basics podcast cuts through the noise to focus on what matters in hospitality. Join Rachael Nemeth, CEO of Opus Training, as she talks with service industry leaders who are shaping today's workforce.
6 jaksoa
Kaikki jaksot
×In this episode, we sit down with Blake Buchanan, Founder and CEO of Bahama Buck’s—a 100+ unit Midwest-based franchise known for its tropical shaved ice and culture-first approach. Blake started the business as a college student in a 240-square-foot snow shack, and by store #2, he was already franchising—a bold move that sparked what’s now a 35+ year legacy. Blake shares how Bahama Buck’s has sustained growth by investing in people development over product hype. From hiring in competitive cities like Austin and Phoenix to building a leadership pipeline from within, he walks us through the systems that keep their culture strong across every location. This conversation is a rare deep dive into how a long-running family business has created lasting values, governance structures, and innovation without losing its identity. Blake opens up about everything from establishing transparent pay bands and offering family-first benefits to the unexpected leadership lesson he learned from his 13-year-old son. Chapters 00:00 The Journey of Bahama Bucks 11:26 Core Principles and Values 15:13 Creating Mini Vacations for Guests 19:51 Innovation and Adaptation in Business 23:18 The Heartbreak of Flavor Rotation 24:24 Unlocking Leadership Potential 26:55 Empowering Others for Growth 28:22 Authenticity in Mission and Values 30:18 The Role of Feedback in Leadership 32:40 Learning from Family and Mentors 34:15 Navigating Family Dynamics in Business 37:25 The Importance of Family in Business 39:23 Lightning Round: Quickfire Questions About Us Opus is the hospitality training platform purpose-built for the frontline. Train 100% of your team in 101 languages on the job to quickly get them up the productivity curve. With full visibility across your workforce, you get the frontline business intelligence needed to drive your business. Have an idea or experience you'd like to share? Keep the conversation going with us on LinkedIn !…
In this episode, we sit down with Andy Hooper, restaurant industry leader and former CEO of Hart House, to talk about how people development drives long-term success in hospitality. With experience scaling mission-driven brands and advising operators across the country, Andy offers a clear-eyed look at what it really takes to build teams that deliver consistently excellent service. Hear Andy’s take on navigating leadership transitions, the future of hospitality, and how brands can maintain consistency as they scale. He shares what curiosity reveals in emerging leaders, why training programs should be built around business metrics, and how social dining is reshaping guest expectations. From the value of frontline development to the operational metrics L&D teams should be tracking, Andy breaks down the systems and behaviors behind sustainable hospitality leadership. Tune in to hear why understanding your employees’ lived experience is key to building loyalty — and how investing in people leads to real, measurable results. Chapters 00:00 Navigating Change in Leadership 02:55 The Importance of People Development 05:54 Trends and Challenges in the Restaurant Industry 08:53 The Future of Hospitality 11:53 Optimism in Social Dining 14:54 The Value of Exceptional Hospitality 20:21 The Power of Consistency in Hospitality 25:32 Training and Development Challenges in Restaurants 30:00 Linking Training Success to Business Metrics 32:10 Spotting Potential Leaders: The Role of Curiosity 38:35 Leadership Lessons and Personal Growth About Us Opus is the hospitality training platform purpose-built for the frontline. Train 100% of your team in 101 languages on the job to quickly get them up the productivity curve. With full visibility across your workforce, you get the frontline business intelligence needed to drive your business. Have an idea or experience you'd like to share? Keep the conversation going with us on LinkedIn !…
In this episode, we sit down with Darren Spicer, Co-Founder and CEO of Clutch Coffee Bar, to explore how his brand is revolutionizing the drive-thru coffee experience. With a focus on speed, service, and personal connections, Clutch Coffee has grown to 15 locations across the Carolinas, with plans to double by 2025. Darren shares his journey from barista to CEO, the operational strategies behind Clutch’s rapid success, and why human interaction is the key to standing out in the competitive coffee space. Tune in to hear how Clutch Coffee is generating $1.1M+ per location annually while keeping customer relationships at the heart of its business. Timestamps: 00:00 Introduction to Clutch Coffee and Its Mission 01:46 The Importance of Customer Experience in Drive-Through Coffee 07:31 Creating Meaningful Connections in Quick Service 13:07 The Future of Drive-Through Coffee 15:46 Training and Developing a Gen Z Workforce 21:49 Community Engagement and Building Relationships 24:27 Using Opus for efficient and effective training 26:52 Lightning Round: Quick Insights from Darren Spicer About Us Opus is the hospitality training platform purpose-built for the frontline. Train 100% of your team in 101 languages on the job to quickly get them up the productivity curve. With full visibility across your workforce, you get the frontline business intelligence needed to drive your business. Have an idea or experience you'd like to share? Keep the conversation going with us on LinkedIn !…
In this episode of Back to Basics, we explore the findings of the 2025 Hospitality Training 360 Report, focusing on the current state of learning and development (L&D) in the hospitality industry. To practice what we preach, we leveraged Google's NotebookLM to transform our written report into an audio format (yes, these speakers are AI-generated!) to demonstrate our commitment to accessibility and efficient content delivery. Hopefully, this allows us to reach more of our audience while showcasing how AI tools can enhance content adaptability without compromising quality. We hope you enjoy this episode. Download the full report here: https://www.opus.so/hospitality-training-360-report-2025…

1 EP2: Building a People First Culture: Training, Hiring, and Leadership in the Service Industry 23:28
Celton talks about his leadership journey from store manager to CEO at CC’s coffee, the importance of maintaining a people-first culture (a la southern hospitality + mentions to qualities he looks for in candidates), and the challenges of training and developing employees in the service industry. Celton shares insights from his recent store visits, emphasizing the need for effective training and the value of listening to employees. Timestamps: Chapters 00:00 Introduction to CC's Coffee House and Leadership Journey 05:03 The Importance of Community and Guest Service 05:04 The want for more training 08:07 Why Celton chose Opus 08:36 Jam Session - example 10:40 Identifying people-first leaders 11:45 Aspirational Leadership and Legacy Building 12:32 The Power of Continual Improvement 16:12 Learning from Failures and Accountability 16:31 Lightning Round: Personal Insights and Favorites 21:01 Power of learning a new skill About Us Opus is the hospitality training platform purpose-built for the frontline. Train 100% of your team in 101 languages on the job to quickly get them up the productivity curve. With full visibility across your workforce, you get the frontline business intelligence needed to drive your business. Have an idea or experience you'd like to share? Keep the conversation going with us on LinkedIn !…
Get ready for a dynamic conversation as Rachael Nemeth and Gregg Majewski dive into the game-changing impact of AI on the restaurant industry. They break down the biggest challenges—shifting consumer habits, soaring costs, and ongoing labor shortages—while exploring how AI is reshaping everything from customer service to operations. Timestamps: 00:02 Introduction 00:32 Guest Introduction 03:53 The Evolution of the Restaurant Industry 05:08 AI and Its Impact on the Service Industry 10:55 AI Implementation in Craveworthy Brands 14:36 The Role of AI in Training and Development 21:26 Future Outlook of AI in Restaurants 27:32 Closing Thoughts & Q&A About Us Opus is the hospitality training platform purpose-built for the frontline. Train 100% of your team in 101 languages on the job to quickly get them up the productivity curve. With full visibility across your workforce, you get the frontline business intelligence needed to drive your business. Have an idea or experience you'd like to share? Keep the conversation going with us on LinkedIn !…
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