Josh Zucker julkinen
[search 0]
Download the App!
show episodes
 
The story of Valois Burgundy is one of the most exciting of the Late Middle Ages. The four Valois Dukes of Burgundy used political intrigue, calculated splendor, economic power, and good old-fashioned violence to forge a state out of the many Duchies and Counties between France and the Holy Roman Empire. During Burgundy's height its Dukes were seen by many as the equals of Kings and Emperors and their court was at the center of Western Europe's cultural and political development. And then it ...
  continue reading
 
Artwork

1
Gabfocus Self Storage Podcast

Melissa Huff, Josh Huff, Tommy Nguyen

Unsubscribe
Unsubscribe
Viikoittain
 
Listen in as we gab about the self storage industry and focus in on particular areas. Want to learn more about auctions, operations, management, marketing, best practices, customer service, and more? Interested in what the best in the industry have to say? Melissa Huff and Josh Huff tap into a combined 30+ years of experience on operations and marketing to speak to the issues that concern owners and operators. This is also the place for the monthly Gabfocus webinar rebroadcasts where Melissa ...
  continue reading
 
There’s a lot of focus in our industry on those already at the top, but change is driven at all levels. Rising highlights the builders, the shapers and the doers across marketing, media, and innovation — the ones tagged to be our future leaders. Each episode showcases a leader rising up and what they see ahead. Hosted by Josh Boaz and Mat Zucker, we talk to guests about career trajectory, the people who helped them, skills gained along the way, and the trends they're watching. Don't forget t ...
  continue reading
 
Loading …
show series
 
As Philip the Good expanded his reach into the Holy Roman Empire, some Imperial Princes greeted him as a new ally, but others saw Burgundian expansion as a threat. Sigismund of Luxembourg, the Holy Roman Emperor, fell into the latter category, and throughout his long career he was a determined, if mostly ineffective opponent of Burgundy. Time Perio…
  continue reading
 
In the aftermath of Hurricane Helene, many self storage owners across the southeast experienced one of the D's that drive rentals in our industry- Disaster. Whether it's a hurricane, tornado, fire, burglary, or some other form, disaster hits us all. Are you prepared? The best plan is one that's in place before disaster strikes, but even in the mids…
  continue reading
 
Customer service makes all the difference. You can have a fantastic self storage facility with a great location that is beautifully clean, but if your customer service is terrible you won't rent a unit. Lee Creech joins the webinar today to share his tips, tricks, and basic principles from his years of experience working in the hotel industry as we…
  continue reading
 
Philip the Good was a prince of a European stature, and as such he interacted with the Church in a number of ways and on a number of levels. The Duke of Burgundy did his best to control the Church in his lands, influence the Bishoprics which neighbored his territories, and make his voice heard in Rome and in the emerging Council of Basel. Time Peri…
  continue reading
 
There is a question in the self storage industry that brings to light just about everything you need to know about a tenant. Will they rent long term? Will they pay their bill? Are they a business owner? Are they a security risk? Do they need climate control storage? One simple question unlocks the door to all of these answers. This question change…
  continue reading
 
Are you even doing trade shows right? There's a right way to do a trade show, and then there's just wasting your time and money. This is just one of many topics we cover as we return to the mics and gab all about the recent Self Storage Association Fall Conference in Las Vegas a few weeks back. We learned alot, from Google updates, to data analytic…
  continue reading
 
1430 was a banner year for Burgundian magnificence. Philip the Good's marriage to Isabella of Portugal and his founding of the Order of the Golden Fleece demonstrated the wealth, influence, and power of Burgundy. Time Period Covered: 1430 Notable People: Philip the Good, Isabella of Portugal, John of Luxembourg, Hugh de Lannoy, Antoine de Croy, Jan…
  continue reading
 
The Fall Conference season officially kicks off this week with the SSA Fall Conference & Expo in Las Vegas. With more shows than a person possibly attend over the next few months, how to do you know what is the right show for you? How do you get the most out of your trade show? And should you even attend one? We discuss a few of our tips and tricks…
  continue reading
 
The late 1420s and early 1430s saw the rapid expansion of the Burgundian State. In this episode we'll trace the course of that expansion and explore just how the Duke of Burgundy was able to unite these disparate territories. Time Period Covered: 1430-1433 Notable People: Philip the Good, Jacqueline of Bavaria, Frank van Borselen, Philip of Saint-P…
  continue reading
 
Matt Enger, co-founder of Cubby Storage, joins us to talk about his journey into self storage. From his beginnings storing artwork, to the development of Cubby, he has used his tech background to increase efficiency and enhance the customer experience in a variety of industries. We also dive into self storage software, which has become integral to …
  continue reading
 
Experts from 6Storage, Storable, Storage Commander, and Storeganise join us to talk all about software. Good self storage software can make all the difference for both the customer experience and the manager/owner. What functionality should software have? How should it interact with security, call centers, and payment portals? What are the pain poi…
  continue reading
 
Tommy Nguyen, founder of StoragePug, shares his origins both in the US and in self storage. From his humble beginnings coming to America from Vietnam, to his early days in tech after UT, to the beginnings of his company StoragePug, we hear all about his amazing journey. He discusses his personal story, the heart behind StoragePug, and his thoughts …
  continue reading
 
What data matters in self storage? Where do you get it? James McLean from Radius+ joins Tommy and Melissa to discuss all the analytics you can handle. It can be hard to sort through all the available data out there from your website to your online profiles to your management software. We discuss the tools that are available and the key data to keep…
  continue reading
 
Omar is the Founder and Principal Analyst of Benchmarker, where he has spent the last decade publishing research and advising companies on marketing excellence. Previously, he was the head of research at Altimeter, a Prophet Company, and an Associate Partner at Prophet, advising Fortune 500 companies on improving their marketing and content strateg…
  continue reading
 
Welcome to Episode 2 of Legal Chat. This virtual "Power Hour" covers a variety of topics and questions sent in from self storage owners and operators around the country. Today we cover the recently passed legislation regarding non-monetary defaults, the ability to enforce unsigned leases, properly disclosing fees, force-placing tenant insurance, la…
  continue reading
 
Joan of Arc's run of uninterrupted successes stalled before the walls of Paris in September 1429. Now there were those in the Court of Charles VII who wanted to sideline the Maid, but Joan was determined to continue the fight. Time Period Covered: 1429-1431 Notable People: Joan of Arc, Charles VII, Georges de la Tremoille, Pierre Cauchon Bishop of …
  continue reading
 
In this special 100th episode, we revisit our very first topic from two years ago- work life balance. Whether you own a business or just work for one, the motivation behind your work ethic drives everything you do, from the amount of time you spend with your family to the effort you put into your job. We discuss our own work life balance, the "Why"…
  continue reading
 
The future of tenant communication is video. Face time, snaps, zoom, google meet, and a host of other options have grown this tech in person to person communication, but we haven't seen it hit its stride in the self storage space... that is until Live Switch decided to enter our industry. It's not often we're blown away by a new piece of tech that …
  continue reading
 
Joan of Arc had arrived at the Dauphin's court claiming that she would relieve the Siege of Orleans and lead the prince to Reims to be crowned. After successfully chasing the English away from Orleans, it was time to get Charles VII his crown. Time Period Covered: 1429 Notable People: Joan of Arc, Charles VII, John II of Alencon, La Hire, Poton de …
  continue reading
 
Snakes, birds that attack, glow in the dark tenants... we've got a few fun stories from our recent travels to share on this lighter 4th of July special episode. There is never a dull day in self storage, and we are extremely thankful for the freedom to work in this industry and build our business. Despite the strange circumstances, tempermental tec…
  continue reading
 
Get ready for one of our most entertaining podcasts of the year. Aaron Harwell from SpiderDoor joins Tommy and Melissa to talk about self storage security. Aaron has experience both as a self storage owner and the owner of a self storage security company and talks about what has (and hasn't) worked for his facilities and what led him to the many un…
  continue reading
 
The fortunes of the Dauphin were at a low point, Brittany had capitulated to the English, Maine had been conquered, and now Orleans was under threat. The collapse of Charles' cause seemed imminent, but he would receive a second wind when a peasant girl named Joan arrived at his court claiming to be sent by God. Time Period Covered: 1429 Notable Peo…
  continue reading
 
Up next in our series on "Dealing with Problem Tenants" are our business operators. This is a tricky category as many of our business tenants are our best tenants. They follow the rules, pay on time, and stay forever. But there's a difference between a business that stores with you and one that operates on your property. How can you discover this p…
  continue reading
 
Theft is one of many security issues facing every self storage facility. Preventing it should be a top concern. Sadly, one of the sources of theft is our own tenants. For most of your renters, you have nothing to worry about. But what about that one bad apple? How can you "thief-proof" your facility? Better yet, how can you head off a thief before …
  continue reading
 
While Philip was occupied in Hainault, Holland, and Zeeland the Hundred Years War still raged in France. The steady advance of the English continues while the Dauphinists, consumed by internal conflict, attempt to stem the tide. Time Period Covered: 1424-1429 Notable People: Arthur de Richemont, Yolande of Aragon, Charles VII, Jean Louvet, Tanneguy…
  continue reading
 
Tenants are the life blood of our business. Most of the time, and with most of our tenants, the relationship is great. But every once in a while you get that one tenant... Today we tackle the first of many problem tenant types: The Complainer/Bully. This is the tenant who knows your business better than you do and always has a "helpful" suggestion.…
  continue reading
 
There is a common denominator every self storage business shares that is often under-valued and under-utilized: the customer. Building customer loyalty is the final step in the sales funnel. But too often, companies are so focused on getting customers, they don't know how to truly enlist them to continue building their business. Today we gab about …
  continue reading
 
Philip the Good and his cousin Jacqueline of Bavaria are locked in a struggle for the Counties of Holland and Zeeland. But this conflict between cousins is only one part of the partisan clash between the Hook and Cod Factions which has been going on for decades. Now the dynastic and factional strife has combined and a brutal civil war is being foug…
  continue reading
 
The self storage laws in Georgia were recently updated to include new provisions for non-monetary defaults and unsigned lease agreements. But along with these changes are best practices to protect both the facility owner and the tenant. While some practices are now legal, owners must be careful to implement them in the right way. We break down some…
  continue reading
 
Increasing occupancy is top of mind for most self storage operators. Advice is plentiful, from upping your ad spend to dropping your rates. But what really works? Luke Westbrooks joins the webinar to discuss what has and hasn't worked for the portfolio under his care. You won't be surprised by the bottom line- it's all about the customer experience…
  continue reading
 
After more lunches, sessions, trade show seminars, podcasts, and webinars than we we can count, we've finally cracked the code and figured out the most important thing in self storage. It's not your website, location, class, security, software, or curb appeal, although all those elements relate to it. At the end of the day, self storage is a busine…
  continue reading
 
Tom Berry is CMO at the CFA Institute where he leads a global team responsible for brand strategy, new learner acquisition, and engagement with over 200,000 members across the world. Prior to CFA Institute, Tom was Global Product Director at the Red Flag Group and previously worked in marketing at Euromoney Institutional Investor. In this episode o…
  continue reading
 
Curb appeal isn't just about what you see. It's about what others see when they visit your property, whether in person or online. The right curb appeal can attract a great tenant leading to long term healthy arrangement. But the reverse is also true. Negative curb appeal can keep good tenants away or attract the wrong kind of tenant. So, what are t…
  continue reading
 
Jacqueline of Bavaria is back in the Low Countries with a new husband. While Philip the Good, John IV of Brabant, and John the Pitiless are all arrayed against her, the Countess of Hainaut-Holland-Zeeland is going to fight for her Counties and now she has the English backing her up...right? Time Period Covered: 1421-1425 Notable People: Philip the …
  continue reading
 
You never get a second chance to make a first impression. This famous slogan rings true in more areas than just keeping your hair free of dandruff. It's especially true in the self storage industry. What are people's first impression when they drive by or walk on your property? Today we dive into the different aspects of keeping your facility neat,…
  continue reading
 
The King is dead, long live the King...whoever that might be. After the deaths of Henry V of England and Charles VI of France, the Duke of Bedford took the lead in continuing the Lancastrian conquest of France. Bedford's opponent, Charles VII, led a rump state in the south, known derisively as the Kingdom of Bourges. Philip the Good remained with t…
  continue reading
 
One of the top training guru's in self storage, Carol Mixon, joins the podcast today to talk all about selling skills. Active listening, problem solving, customer care, product knowledge, and of course closing those leads are just a few of the many topics covered in todays episode. Carol shares a variety of helpful examples along with practical adv…
  continue reading
 
We're back from Inside Self Storage with all our fun takeaways from the education, networking, and trade show. Dozens of speakers, hundreds of vendors, and thousands of attendees made this an event to remember. And speaking of thousands, the Storage Gives event was HUGE, raising thousands for all the worthy causes they support. Interested in purcha…
  continue reading
 
With the Treaty of Troyes, the English and Burgundians have come together to defeat the Dauphinists. But that's easier said than done, once the actual work of war and conquest began, difficulties popped up almost immediately. Time Period Covered: 1421-1422 Notable People: Philip the Good, Henry V of England, Charles VI of France, Charles VII of Fra…
  continue reading
 
Welcome to Episode 1 of Legal Chat. This is the podcast version of the virtual "Power Hour" featuring Carlos Kaslow and Scott Zucker which covers a variety of topics and questions sent in from self storage owners and operators around the country. Today we get to know Carlos Kaslow's origin story before the guys dive in to the legal topics facing th…
  continue reading
 
We're back (for a few days at least) from the recent '24 Self Storage Association Spring Conference. Honestly, we were blown away by the amount of new additions to the storage space. Today we share a few key takeaways regarding new tech players in the industry, session highlights, and products to consider. There are more tools today than ever befor…
  continue reading
 
In the wake of the assassination of John the Fearless, the Burgundians came to the conclusion that no peace could be made with the Dauphin. Instead the Duke of Burgundy and his followers decided to throw their lot in with the English and sign the controversial Treaty of Troyes. Time Period Covered: 1419-1420 Notable People: Philip the Good, Henry V…
  continue reading
 
Andrea Derby is Vice President of Digital Marketing at UPS. Beginning her career in the Ogilvy Associates program in New York City, she gained valuable experience in various agency functions including strategy, account management, and production. Andrea discusses her transitions between prominent agencies like Ogilvy and BBDO, delving into her role…
  continue reading
 
Collections may be the least favorite part of self storage management. But you gotta do it. It starts with a good policy and ends with getting paid, but the in-between part of interacting with customers and vetting excuses is where it gets fuzzy. Or does it? As with most things, consistency is key with collections. Rent is due when it's due. If you…
  continue reading
 
Between 1415 and 1419, the third generation of Burgundians came to power in the Low Countries. In this episode we'll explore the early careers of the grandchildren of Philip the Bold: Philip the Good, Jacqueline of Bavaria, John IV of Brabant, and Philip of Saint-Pol. Time Period Covered: 1415-1421 Notable People: Philip the Good, Jacqueline of Bav…
  continue reading
 
Digital marketing dollars don't go as far as they used to, but don't worry- Stacie Maxwell, the Grassroots Guru, joins us to explore the ways you can get involved in your community to keep your facility top-of-mind when people need storage. Do you host local events? Have a robust referral program? Use QR codes? Engage in social media? Partner with …
  continue reading
 
Bob Sherwin has 20 years of operating experience as a Strategist, Chief Marketing Officer, Retail Executive, and Advisor. He’s a board member at Articore (parent company of RedBubble and TeePublic) and an independent advisor to public and private companies on a range of strategic, marketing, and organizational topics, such as creating innovative an…
  continue reading
 
Are you getting the most out of your self storage facility? Raising your rates is still the best way to increase your income, but these days price increases are a bit more tricky. Today we explore several affordable and effective ways to increase revenue from retail, to technology, to value pricing, and many more in between. Our industry is full of…
  continue reading
 
Throughout the later Middle Ages, the County of Holland was consumed by partisan fighting. These factions, the Hooks and Cods, arose from a power struggle between Margaret of Avesnes and her son William I of Bavaria. The fight between mother and son would only last a few years, but the factional strife would continue for over a century. Time Period…
  continue reading
 
Loading …

Pikakäyttöopas