Parhaat Carm Capriotto Podcastit (2024)

1
BNI and Auto Repair Go Hand in Hand with Steve Hand [E124] - The Auto Repair Marketing Podcast 33:32

18h ago33:32

33:32

Curious about how BNI can transform your auto repair shop's success? Discover the secrets to building powerful referral networks, creating meaningful connections, and turning BNI meetings into your most valuable sales opportunity. In this episode, Brian and Kim Walker sit down with BNI expert Steve Hand to explore how BNI can help you fill your bay…

1
Great Expectations with Margaret Light [E158] - Diagnosing the Aftermarket A to Z 1:07:15

18h ago1:07:15

1:07:15

Matt Fanslow and licensed marriage and family therapist Margaret Light explore the theme of expectations in interpersonal relationships. Matt Fanslow shares a personal story about trying to surprise his wife and her friend with a thoughtful gesture that didn’t turn out as he’d hoped. This experience opens up a conversation about how expectations ar…

1
Shift Happens: Pro Tips on CVT Maintenance and More! [RR 1002] 48:40

2d ago48:40

48:40

Thanks to our Partner, NAPA Auto Care Join Tracy Capriotto as she takes her car to the expert hands of Bryan Pollock, known as the "Beast from the East." In this episode, Tracy dives into the world of preventative maintenance, covering essential services like CVT and transmission fluid checks, pre-scans, and battery testing. Bryan brings his meticu…

1
You Can't Miss What You Haven't Experienced: The Secret to Crushing Your Competition in Auto Repair [E188] - Chris Cotton Weekly Blitz 8:14

3d ago8:14

8:14

The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops. Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo:https://shopmarketingpros.com/chris/ Ch…

1
What Your Opt-Outs are Really Telling You [E014] - Speak Up! 25:27

3d ago25:27

25:27

Episode Summary: In this episode of Speak Up, host Craig O'Neill takes a deep dive into how auto repair shops can use digital communication to better navigate slow business periods. Craig challenges the widespread use of mass text blasts during these times, highlighting the potential risks to long-term customer relationships. Instead, he emphasizes…

1
Using Your Transferable Skills to Become a Better CEO [FTR 109] 6:15

5d ago6:15

6:15

Thanks to our Partners, Shop Boss, and 360 Payments Recorded at the 2024 Automotive Aftermarket Retailers of Ontario (AARO) Business Management and Lindertech Training Trade Show, Murray Voth explores the idea of transferable skills for automotive shop owners making the shift from technician to business owner. He highlights how their technical know…

1
From Daily Training to Daily Wins: Motivating Your Team [THA 404] 40:41

5d ago40:41

40:41

Thanks to our Partners, NAPA TRACS, Auto-Fix Auto Shop Coaching, and Today's Class Recorded at the 2024 ASTA Expo, Dewain DeGarmo from Black's Tire & Auto Service and David Boyes from Today's Class discuss the evolving landscape of training and education in the automotive repair industry. Dewain, overseeing training across 60 stores, shares the cha…

1
Planting a Copper Beech Tree: Preparing for the Next 150 Years [RR 1001] 29:26

6d ago29:26

29:26

Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network Scott Brown shares his profound journey through significant health challenges, specifically his battle with bladder cancer. Scott reflects on the lessons learned from his experiences, emphasizing the importance of living in the moment and preparing for the future. He discu…

1
Can I Afford to Buy my Building? Should I Though? [E141] - Business By The Numbers 32:04

7d ago32:04

32:04

In this week's episode of Business by the Numbers, Hunt Demarest, CPA, discusses the critical decision of whether auto repair shop owners should buy their current building or move to a new location. With skyrocketing real estate costs and fluctuating interest rates, understanding the financial implications of this decision is more important than ev…

1
Geeking Out With The Motor Oil Geek [E157] - Diagnosing the Aftermarket A to Z 34:15

8d ago34:15

34:15

Oil analysis expert Lake Speed Jr., "The Motor Oil Geek," explains the critical role of oil analysis in diagnosing engine health and performance. Lake Speed Jr. is the son of race car driver Lake Speed Sr. Lake Speed Jr. https://www.speediagnostix.com www.youtube.com/@themotoroilgeek Show Notes Discussion on Friction and Lubrication (00:00:45) Oil …

1
Never, Ever Let Your Domain Name Expire [E123] - The Auto Repair Marketing Podcast 12:17

8d ago12:17

12:17

Today’s episode tackles a critical issue that could cost your business thousands—your domain name. What happens if it expires? Spoiler alert: It’s not good. An expired domain can bring your website crashing down, devastate your SEO rankings, and even force you to pay big money to get it back. But don't worry, we’re here to guide you through it! We’…

1
The Top 12 Success Strategies From Professional Auto Service CEOs [RR 1000] 23:32

9d ago23:32

23:32

Thanks to our Partner, NAPA Auto Care Welcome to a special milestone episode of "Remarkable Results Radio," hosted by Carm Capriotto. As we celebrate our 1000th episode, we're not only reflecting on the incredible journey we've taken together, but also unveiling something special—12 Success Strategies From Professional Auto Service Ceo's, distilled…

1
Project Alpha: The Acquisition of a Hidden Gem [E187] - Chris Cotton Weekly Blitz 15:36

10d ago15:36

15:36

The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops. Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo:https://shopmarketingpros.com/chris/ Ch…

1
Tough Talk: Tips for Calmly Tackling Controversial Topics with Evan Wisner [E013] - Speak Up! 39:35

10d ago39:35

39:35

The title of this show, Speak Up, might spark some funny reactions—some may assume it’s all about raising your voice on big issues. That’s not entirely off, but there's a right and a wrong way to talk about important, controversial, or shall we say, passionate topics. In this episode, our host Craig O’Neill welcomes back a friend of the show and re…

1
“I’m Just One of the Guys!” Being Seen Beyond Gender and Ethnicity [FTR 108] 8:35

12d ago8:35

8:35

Thanks to our Partners, Shop Boss, and 360 Payments Recorded at the 2024 Automotive Aftermarket Retailers of Ontario (AARO) Business Management and Lindertech Training Trade Show, Emily Chung shares her experiences as a female minority shop owner in the automotive industry. She reflects on societal tendencies to highlight differences rather than co…

1
The Invisible Paycheck: Retention Strategies Beyond Pay [THA 403] 42:28

12d ago42:28

42:28

Thanks to our Partners, NAPA TRACS, Auto-Fix Auto Shop Coaching, and Today's Class Recorded at the 2024 ASTA Expo, explore key strategies for hiring, compensating, and retaining skilled technicians in the automotive industry. This episode highlights the significance of comprehensive benefits beyond pay. Joelle Pollak, and Lisa Coyle, Co-Founders, P…

1
Ego Death and Leadership: Redefining Success [RR 999] 37:02

13d ago37:02

37:02

Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network Recorded at the ASTA Expo, discover strategies for scaling businesses, attracting top talent, and implementing efficient workflows. Tune in to gain valuable knowledge on leadership, accountability, and how continuous learning can drive transformative success in your automo…

1
How to Prepare for Disaster [E140] - Business By The Numbers 29:33

14d ago29:33

29:33

In this episode of Business by the Numbers, Hunt Demarest, CPA, from Paar Melis and Associates, breaks down essential steps every auto repair shop should take to prepare for unexpected disasters. After hearing about a client’s close call during a recent Florida storm, Hunt talks about practical advice, tax implications, and planning tips to safegua…

1
Integrity, Bias, and The Cobra Effect [E156] - Diagnosing the Aftermarket A to Z 22:12

15d ago22:12

22:12

Thanks to our Partner, NAPA Autotech NAPA Autotech’s team of ASE Master Certified Instructors are conducting over 1,200 classes covering 28 automotive topics. To see a selection, go to napaautotech.com for more details. Matt explores integrity and ethical behavior in the automotive repair industry. Using a reality TV challenge show as a metaphor, M…

1
How To Rank Auto Repair Keywords In Large Cities [E122] - The Auto Repair Marketing Podcast 24:51

15d ago24:51

24:51

Welcome to another episode of the Auto Repair Marketing Podcast. Today we’re diving into an essential topic for shops in competitive markets—how to rank auto repair keywords in a large city. If you're in a big city like Houston or Atlanta, you know how tough it can be to stand out among hundreds of other shops. But with the right SEO strategies, yo…

1
A Hands on Adventure: Uncovering An EV Battery! [RR 998] 41:05

16d ago41:05

41:05

Thanks to our Partner, NAPA Auto Care Recorded at the NAPA Autotech Training Research Center in Canton, OH, Tracy Capriotto and Bill Weaver from NAPA Autotech Training take listeners through an in-depth, hands-on training session focusing on the safe handling and disassembly of high voltage battery pack, specifically from a Chevrolet Bolt. With the…

1
Coached People always Outperform Uncoached People. That’s a fact [E186] - Chris Cotton Weekly Blitz 8:22

17d ago8:22

8:22

The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops. Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo:https://shopmarketingpros.com/chris/ Ch…

1
Effective Communication in Your Weekly Huddle with Josh Parnell [E012] - Speak Up! 48:13

17d ago48:13

48:13

In this episode Craig welcomes his friend Josh Parnell. Josh and Craig have both had the pleasure of working with Christian Brothers Automotive (CBA), and it was at events organized through CBA that Craig initially had the opportunity to see Josh speak. Josh has some great stories and eagerly demonstrates his heart for cultivating leaders in shops …

1
Are You Embracing Vehicle Complexity? [FTR 107] 5:34

19d ago5:34

5:34

Thanks to our Partners, Shop Boss, and 360 Payments Recorded at the 2024 Automotive Aftermarket Retailers of Ontario (AARO) Business Management and Lindertech Training Trade Show, Donny Seyfer from NASTF highlights the increasing complexity of vehicle systems, security concerns like vehicle theft, and broader issues such as employment and the right…

1
Shop Owners to the Rescue: Friends First, Competitors Second [THA 402] 40:38

19d ago40:38

40:38

Recorded at the 2024 Automotive Aftermarket Retailers of Ontario (AARO) Business Management and Lindertech Training Trade Show, join the discussion about the unparalleled camaraderie, local business support network, lifestyle changes, and management strategies shared among automotive business peers. These automotive industry leaders showcase the va…

1
Unstoppable Framework for Auto Shop Owners Part 1: Core Values and Vision [RR 997] 27:42

20d ago27:42

27:42

Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network This 'Unstoppable Framework' is designed to help auto shop owners enhance their business operations and achieve a better work-life balance. Maryann Croce emphasizes the importance of defining core values and vision, which serve as guiding principles and a roadmap for the b…

1
How To Read and Analyze a Profit & Loss Statement [E139] - Business By The Numbers 32:39

21d ago32:39

32:39

In this episode of Business by the Numbers, Hunt Demarest, CPA at Paar Melis Associates, explores how auto repair shop owners can simplify their financial statements using the 50/30/20 profit model. Key Topics: Simplifying KPIs to focus on the most impactful metrics How to effectively analyze your P&L statement IRS tax extensions for those affected…

1
How To Make Your Brand Stand Out [E121] - The Auto Repair Marketing Podcast 36:00

22d ago36:00

36:00

Today, we’re diving into an essential topic—how to make your brand stand out from the competition. While you may already provide exceptional service, standing out in a crowded market requires a focused strategy. It’s not just about doing good work; it's about showing what makes your shop truly unique. We’ll break down the key ways to differentiate …

1
Relatively Speaking about Relative Compression [E155] - Diagnosing the Aftermarket A to Z 38:52

22d ago38:52

38:52

Matt Fanslow leads an in-depth discussion focusing on electric motor current and relative compression tests. Show Notes ACCESS PICO FILES: https://bit.ly/3NgSdvO Overview of Electric Motor Current (00:00:11) Pico Scope Software (00:01:23) Understanding Waveforms (00:02:25) Setting Up Current Probes (00:04:09) Disabling the Fuel System (00:06:14) Co…

1
Transitioning A Family Business To A Third Generation Leader [RR 996] 26:45

23d ago26:45

26:45

Thanks to our Partner, NAPA Auto Care Recorded at the 2024 Automotive Aftermarket Retailers of Ontario (AARO) Business Management and Lindertech Training Tradeshow, the discussion highlights the significance of leadership, innovation, and continuous learning. 26 year old Dilraj Sekhon shares his insights on transforming a family business through ed…

1
Stop With The Mom & Pop! [E185] - Chris Cotton Weekly Blitz 7:43

24d ago7:43

7:43

The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops. Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo: https://shopmarketingpros.com/chris/ C…

1
Eliminating Filler Words [E011] - Speak Up! 17:41

24d ago17:41

17:41

In this episode, we’re diving into the topic of filler words—those little sounds and phrases like "um," "uh," or "you know" that creep into phone calls, meetings, presentations, and everyday conversations. While nearly everyone uses filler words, they can become a problem when they’re habitual and detract from your message. We’ll explore why filler…

1
Profit is not a Dirty Word [FTR 106] 11:33

26d ago11:33

11:33

Thanks to our Partners, Shop Boss, and 360 Payments Nichole Bennecoff discusses misunderstood and negatively perceived concepts of profit, especially within local businesses and the automotive repair industry. Nichole provides actionable advice to help business owners and employees alike understand the critical role of profit in business sustainabi…

1
Mastering Gross Profit: Real World Stories from Shop Owners [THA 401] 36:19

26d ago36:19

36:19

Recorded at the 2024 Automotive Aftermarket Retailers of Ontario (AARO) Business Management and Lindertech Training Trade Show, our panel discusses strategies for increasing gross profit, team harmony, and the significance of training the next generation of automotive professionals. By understanding and managing gross profit, embracing expert guida…

1
Global Perspective: Shop Owners Trip to China [RR 995] 39:06

27d ago39:06

39:06

Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network Recorded at the 2024 Automotive Aftermarket Retailers of Ontario (AARO) Business Management and Lindertech Training Trade Show, Emily Chung shares her recent trip to China with her 2 sons and father, discussing cultural experiences, manufacturing insights, and consumer dif…

1
Talking Numbers with Chris Cotton [E138] - Business By The Numbers 54:48

28d ago54:48

54:48

In this episode, Hunt Demarest, an experienced CPA specializing in the auto repair industry, sits down with Chris Cotton, a renowned auto repair shop coach and owner of Autofix Auto Shop Coaching. Together, they dive into the challenges and strategies of optimizing shop productivity and profitability. They talk about: The importance of labor hours …

1
How To Work With A Marketing Partner [E120] - The Auto Repair Marketing Podcast 21:28

29d ago21:28

21:28

Today, we’re diving into a crucial topic—your role in making your marketing partnership a true success. While hiring a marketing company takes a lot of work off your plate, it doesn’t mean you can be completely hands-off. In fact, your involvement is essential to ensure your marketing reaches its full potential. We’ll cover the key responsibilities…

1
Do You Want a Better Relationship with Clients & Employees? Go to Marriage Counselling! [E154] - Diagnosing the Aftermarket A to Z 30:02

29d ago30:02

30:02

Thanks to our Partner, NAPA Autotech Matt Fanslow dives into the intricacies of customer interactions within the automotive repair industry, highlighting the critical role of communication, trust, and validation. He draws insightful comparisons between personal relationships and client engagements, noting how defensive behavior from employees can u…

1
Securing the Future: Insights from NASTF [RR 994] 32:31

30d ago32:31

32:31

Thanks to our Partner, NAPA Auto Care Recorded at the 2024 Automotive Aftermarket Retailers of Ontario (AARO) Business Management and Lindertech Training Trade Show, Carm sits down with Donny to explore his pivotal role at NASTF and his experiences working with automakers like Tesla. Donny shares behind-the-scenes insights on NASTF's technician sup…

1
Hawthorne Experiment [E184] - Chris Cotton Weekly Blitz 8:58

1M ago8:58

8:58

The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops. Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo:https://shopmarketingpros.com/chris/ Ch…

1
Shut Up! [E010] - Speak Up! 23:40

1M ago23:40

23:40

This Episode emphasizes the importance of pausing and leaving space for others to absorb information and engage with the things we’re speaking about. Whether you’re an advisor that talks themselves out of a sale - or an enthusiastic and passionate speaker that just has a hard time remembering to breathe, you’ll find yourself in good company listeni…

1
Flat Rate Pay: Controversies and Alternatives [FTR 105] 15:14

1M ago15:14

15:14

Thanks to our Partners, Shop Boss, and 360 Payments Recorded at the 2024 Automotive Aftermarket Retailers of Ontario (AARO) Business Management and Lindertech Training Trade Show, Carlo Sabucco discusses the challenges of flat rate pay systems in the automotive repair industry, particularly for new technicians. He highlights the steep learning curv…

1
Leadership Deep Dive: Styles, Blind Spots, and Solutions [THA 400] 46:00

1M ago46:00

46:00

Explore key leadership archetypes like the Motivator, the Builder, and Servant Leadership. Our panel shares the must-know strategies for effective communication, team building, and personal growth. Plus, they highlight the power of peer groups, continuous learning, and adapting your leadership style to different situations. This episode is perfect …

1
All Shop Owners Know Something That Other Owners Don’t Know! [RR 993] 40:54

1M ago40:54

40:54

Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network Recorded at the 2024 Automotive Aftermarket Retailers of Ontario (AARO) Business Management and Lindertech Training Trade Show, discover how simply attending meetings can significantly improve net profit, the impact of cost management, and tips on leveraging technology for…

1
Comparing the 2024 Presidential Tax Plans [E137] - Business By The Numbers 34:09

1M ago34:09

34:09

In this episode of Business by the Numbers, Hunt Demarest, CPA, breaks down the latest tax proposals from Kamala Harris and Donald Trump, helping business owners understand what changes could impact their bottom line. Whether it’s Harris’s $50,000 small business deduction or Trump’s overtime tax elimination, Hunt offers critical insights into what’…

1
Rapid Fire Questions with Tracy Capriotto [E153] - Diagnosing the Aftermarket A to Z 47:41

1M ago47:41

47:41

Rapid Fire Questions with Tracy Capriotto! Watch Full Video Episode Thanks to our Partner, NAPA Autotech NAPA Autotech’s team of ASE Master Certified Instructors are conducting over 1,200 classes covering 28 automotive topics. To see a selection, go to napaautotech.com for more details. Contact Information Email Matt: mattfanslowpodcast@gmail.com D…

1
In 2024 You Cannot Create Original Content [E119] - The Auto Repair Marketing Podcast 11:38

1M ago11:38

11:38

Want to make your content stand out in 2024? In this episode, we’ll discuss why creating completely original content isn’t the key—and what really drives success in today’s competitive landscape. You’ll learn how to take existing topics and make them your own by adding your unique voice and perspective. We’ll show you how to keep your shop at the f…

1
Bruised, But Battle Hardened Business [RR 992] 31:50

1M ago31:50

31:50

Thanks to our Partner, NAPA Auto Care Recorded at the 2024 Automotive Aftermarket Retailers of Ontario (AARO) Business Management and Lindertech Training Trade Show, Armen Jacjakian, a shop owner who immigrated from Dubai to Canada, and Alan Beech, his business coach, share insights on overcoming initial business struggles, the importance of cash f…

1
Communicating in Crisis - Part Deux [E009] - Speak Up! 20:57

1M ago20:57

20:57

In the previous episode Craig told the story of a serious encounter while on his regular evening ruck. Telling a story that is still being ‘experienced’ is a challenging matter! Common advice for communicators is to be cautious about speaking on things you are still going through - it can be difficult while facets of an event are still being proces…

1
Coaching is Teaching [E183] - Chris Cotton Weekly Blitz 10:55

1M ago10:55

10:55

The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops. Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo:https://shopmarketingpros.com/chris/ Ch…

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