Hospitable is a podcast that discusses how to make hospitality MORE human through technology. Hospitable focuses on discussing the leading challenges facing the hospitality industry and to explore the latest trends, technologies, and best practices that are shaping the industry. Each episode features interviews with hoteliers, restaurateurs, chefs, industry analysts, and other experts who share their insights and experiences on topics such as customer experience, sustainability, innovation, ...
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The wonderful world of cycle touring... from CyclingEurope.org. From the EuroVelos to round-the-world cyclists, you'll find it all here on The Cycling Europe Podcast.
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Start Build and Grow is a programme that supports founders and entrepreneurs during the early start-up phase of their businesses. This podcast aims to improve the success rate of start-up businesses by sharing knowledge, insights, and strategies from various expert guests featured in the Start Build and Grow programme. Join your host, Rob Lawrence, in this short series, and learn about different business models and ways to improve your business and relationships with practical help from expe ...
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Adventure banter with doers of epic deeds and runners of outrageous distances. Tales of tenacity, lessons in resilience, advice for new adventurers and more from endurance athletes, expeditioners and elite coaches. Hosted by Will Roberts, a Content Creator, Reporter and Presenter with an endurance sports obsession. Welcome, pals.
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On this humorous and informative show, a long-time history lover and a history rookie discuss pivotal moments in time when someone effed up, and unwittingly changed the course of history. Cover art: The Course of Empire: Destruction, Thomas Cole Hosted on Acast. See acast.com/privacy for more information.
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Episode 085: Johnny Murtagh – Cycling The Camino De Santiago
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In the early autumn of 2023, at the start of a year-long sabbatical from work, Johnny Murtagh cycled from his home in southern England to Santiago de Compostela in Galicia, Spain. “But the real story isn’t just the journey itself – it’s the incredible group of people I met along the way. A motley crew from all corners of the world, each with their …
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The bigger picture behind Restaurant Data with Tom Rutledge of RDMS
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55:39
We delve into the intersection of technology and the human experience in the restaurant industry. Join us as we welcome Tom Rutledge, owner and managing partner of RDMS Group, who brings over 20 years of expertise to the table. Tom discusses how to blend culinary artistry with operational efficiency and financial savvy, emphasizing the critical rol…
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Personalizing Your Travel Experience with ExpectMe with Co-Founders Roeland Verhamme and Jeroen Vaassen
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Ready to take your travel experience to the next level? In this episode of "Hospitable," co-founders Roeland Verhamme and Jeroen Vaassen of ExpectMe reveal how their cutting-edge platform is revolutionizing hotel stays by allowing guests to select specific rooms based on personal preferences. Imagine choosing a room just like you would a seat on a …
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Episode 084: Eric / Wheels To Wander
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With his partner, Maudi, Dutch cyclist Eric has cycled the World. He was initially inspired to set off on two wheels by Peter Gostelow and his ‘Big Africa Cycle’. Via their popular Wheels to Wander YouTube Channel, Eric and Maudi now inspire others with their engaging filmed travelogues and practical advice videos. Eric joined the podcast to reflec…
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Building Brand Ethos and Boutique Hotel Revival with Revival Hotels CEO, Saxton Sharad
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We’re joined by Saxton Sharad, CEO and founder of Revival Hotels, to explore the art of building brand ethos and the revival of boutique hotels in today's hospitality landscape. Saxton takes us on a journey through his early influences in the industry, from writing pretend restaurant menus as a child to working with his parents at Hilton Hotels, sh…
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Sustainability in Hospitality with Joe Sykes, Co-Founder of ecommit
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In this episode of Hospitable, we sit down with Joe Sykes, Co-Founder and Director of ecommit, to explore the critical role data plays in driving sustainability within the hospitality industry. Together, we delve into how hospitality brands can leverage data to create awareness around CO2 emissions, ensuring that sustainability efforts move beyond …
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Episode 083 – Part 2: The Northern Isles – Orkney
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After a week on Shetland (listen to part 1 of this two-part podcast), The Cycling Europe Podcast takes the late-night ferry south to Kirkwall on the islands of Orkney. Following a day spent exploring the capital, Andrew Sykes cycles west for three nights of camping in the historic town of Stromness. From here he heads first to Hoy, home to the spec…
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Episode 083 – Part 1: The Northern Isles – Shetland
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The Cycling Europe Podcast travels to the most northerly islands of Britain for a week of camping, hostelling and cycling. Renowned for its wild beauty, but also its capricious weather, Andrew Sykes sets off on a ride that will stretch the entire length of the archipelago from Unst in the north to Sumburgh in the south taking time to explore the at…
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E94. Redefining Possible @ The Summer Spine Race with Chris Cope and Mel Sykes
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It's time to talk about the Montane Summer Spine Race 2024! Those who attended this year's race will know it looked a lot like a winter one. Conditions were extremely difficult and the athletes who did well this June can quite rightly say they completed a race as tough in its own way as any January edition. Among those brave runners were Chris Cope…
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Creating Guest Experiences with Sue Graves, CEO of Experience Alive
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We sit down with Susan Graves, a former hotelier turned solution provider, to explore the future of hospitality. Susan shares her passion for modernizing the industry through sustainability, automation, and AI, all while enhancing the guest experience. Discover how easy-to-use and affordable solutions can significantly impact guest and employee sat…
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Dave Schofield on The Power of Networking and The People That Will Make Your Business Successful
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Today we discuss essential skills for small business owners including strategic networking, prioritising your time, and the importance of trust. In this final episode for this Start, Build, and Grow podcast series, host Rob Lawrence interviews Dave Schofield, a seasoned professional with over 46 years of experience in various roles in the banking s…
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E93. Beautiful but Brutal | Jungle Ultra 2024 with Ben Harrison, Jemma Harding and Mark Reilly
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The Jungle Ultra is Beyond the Ultimate's 5 day, 230km journey deep into the rainforests of Peru. Runners arrive in the historic city of Cusco, are escorted over the rugged Andes Mountains, and begin their journey in the Manu National Park, one of the most biodiverse areas on the planet. The area is beautiful but the terrain and the climate alone g…
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Omniboost's best kept secret: Data Services with Michel Meeuwse
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We sit down with Michel Meeuwse, Chief Data & Strategic Projects at Omniboost, to unveil the secrets of the data services team. Discover how Omniboost's data team transforms raw data into actionable insights and enhances customer experiences with their innovative projects. Michel shares insights into the team's approach, from data flexibility and u…
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Peter Basford on Building Strong Customer Relationships
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Peter Basford, an experienced banking professional turned director and business coach joins host Rob Lawrence in today's podcast interview. Peter shares his experience working with others to help them grow their businesses; from his extensive background and his role in the Start Build Grow program, which supports new startups. In this chat, Peter e…
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Episode 082: Cycle Touring In Eastern Europe And The Balkans With Joanna Chmara
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Joanna Chmara is a cycle tourist from Poland. She runs the popular cycling website WobblyRide.com and has wide experience of travelling with her bike in the Balkans, Eastern Europe and Scandinavia, usually as a solo cyclist. In this episode of The Cycling Europe Podcast, she explains what first motivated her to set off on two wheels and why the har…
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Obsession with Customer Satisfaction with Event Temple at HITEC 2024
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Get ready for an enlightening episode of Hospitable as host Rob Napoli sits down with Daniel and Trevor from Event Temple at HITEC 2024! Discover how technology is shaping the hospitality industry to be more human-centered. We discuss the importance of in-person interactions, the balance between human touch and automation, and the future of AI in h…
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Simon Baker on Innovating for a Sustainable Future
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In this podcast episode, host Rob Lawrence interviews Simon Baker, CEO and Co-founder of Hydrogenus, a startup specialising in low-carbon hydrogen projects. Simon, with over 30 years of experience in the energy sector, discusses his transition from corporate multinational roles to founding a startup focused on low-carbon hydrogen projects. In our c…
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Hospitality Solutions and AI!? A Convo with Jennifer Jones, HITEC Edition
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Get ready for an enlightening episode of Hospitable as hosts Rob Napoli and Kees Zorge sit down with Jennifer Jones from J2 Hospitality Solutions at HITEC! Discover the transformative power of technology in the hospitality industry, the immense value of industry events, and the essential collaboration between various departments. Jennifer Jones, a …
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Rob Hall on Avoiding Common Pitfalls and Strategies For Business Success
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In this podcast episode, Rob Hall, an experienced corporate and small business coach, discusses, with host Rob Lawrence, the common challenges, pitfalls, and mistakes entrepreneurs face. Rob emphasises the importance of distinguishing between working in the business and working on the business; highlighting that many business owners struggle with t…
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Episode 081: Cycle Touring On Shetland (& Orkney)
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Shetland is the northernmost part of the United Kingdom, 170 km from mainland Scotland and only 220 km from the Norwegian coast. Of its 100 islands, only 15 are inhabited (by a population of just over 20,000) but according to the local tourist board, the remote archipelago “…has everything a cyclist could hope for”. Tim Sanders, Anne Lawther and Ja…
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Andy Skinner on Mastering Business Processes
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In this podcast episode, host Rob Lawrence interviews Andy Skinner, the founder of AMS Business Consultants, about the critical role of business processes. Andy, a seasoned Lean Six Sigma Master Black Belt, shares insights from his extensive experience in process improvement; revealing the importance of understanding and designing effective process…
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Episode 080: Cycle Touring 1970s Style – Rob Ainsley
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57:40
Writer Rob Ainsley has cycled from Barmouth to Yarmouth because they rhyme. He’s cycled from Britain’s smallest church in Rhos to its largest church in Liverpool. He’s cycled the London Monopoly board. And he continues to amass a long list of ‘end-to-end’ country cycles. So for Rob, cycling from Morecambe to Bridlington along the Way of the Roses c…
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Nigel Sandbrook on Unlocking Small Business Potential with Personality Profiling
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In this podcast episode, host Rob Lawrence interviews Nigel Sandbrook, a seasoned commercial banker with a 40-year career in manufacturing and banking, on the importance of effective communication, and how personality profiling can help support relationships in a small business setting. Our conversation today shares practical insights on applying p…
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Episode 079: The Cycle Touring Festival / Albania
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Most episodes of The Cycling Europe Podcast know where they are going from the outset. This episode is slightly different. We start in the English Lake District to take in the sounds of the recent Cycle Touring Festival in its new home of Coniston. We then head to India to hear from long-distance cyclist James Thomas. He lives in a coastal town in …
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Alison Beech on How Action Learning and Group Coaching Can Accelerate Your Business Growth
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Alison Beech, a member of the Start Build and Grow program and the Business Growth Coaches Network, discusses with host Rob Lawrence, the value of action learning and group coaching. She explains the structured process of Action Learning, where participants share challenges and gain insights from peer feedback in a safe, non-competitive environment…
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Travel is a Human Experience with Mickey Creyf
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Join us for an enriching dialogue with Mickey Creyf, CEO of Travel Experts and BTS Travel. In this thought-provoking episode, Mickey and our host explore the profound impact of technology on the travel industry and the enduring importance of personalization in travel experiences. As the CEO of Travel Experts and BTS Travel, Mickey brings a wealth o…
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E92. Right First Time with Rob Richardson, Brittney Stewart and Aum Gandhi
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The Knoydart Peninsula is a serious contender for the most beautiful spot in the UK. Remote and tranquil, it's nestled in the West Highlands of Scotland, surrounded on one side by sea-lochs and stunning views across to the Isle of Skye, and on the other by a series of rugged Scottish mountains. The scenery is as beautiful as it is difficult to move…
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Justin Nevison-Grainger on Funding Your Business
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How do you fund your early start-up business? In this podcast episode, host Rob Lawrence discusses with Justin Nevison-Grainger, a seasoned corporate finance expert, the importance of validating business ideas, seeking honest feedback, and understanding commercial finance for new business owners. Justin also explains funding options, including gove…
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What does Data Unification really mean in Hospitality? w/ Kyle McCaig
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47:19
Welcome to the latest episode of Hospitable! In this engaging discussion, we dive into the world of data unification in the hospitality industry with our special guest, Kyle McCaig, Director of Technology for MCR, one of the leading property management companies in the United States. Join us as Kyle shares insights on the challenges and strategies …
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Hospitality Jam Session w/ Shawn P. Walchef, Kees Zorge and Rob Napoli
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Step into the world of storytelling in business. Shawn P. Walchef, Kees Zorge, and Rob Napoli come together for a spontaneous exploration of the industry. Recorded on the fly, this episode captures the essence of candid conversations and unfiltered insights. They discuss the importance of true connections, resilience, and the impact of humanising b…
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Kat Dancey on Branding Strategies for Business Growth
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43:40
In this podcast episode, host Rob Lawrence interviews branding expert, Kat Dancey on how branding extends beyond the visuals of an organisation to the values, culture, and customer experience. We discuss the multifaceted nature of branding in business: Kat emphasises the importance of branding from the beginning and aligning it with business operat…
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Episode 078: Le Grand Tour On A Bike Called Wanda / Andrew P. Sykes
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1:11:58
In this episode of The Cycling Europe Podcast, guest presenter Andrew Edwards chats to Andrew P. Sykes about his 2022 cycle around Europe and his new book - Le Grand Tour on a Bike Called Wanda - that is published on May 1st 2024.Kirjoittanut Andrew
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Matt Sykes on Effective Strategies for Successful Selling
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53:36
In this podcast episode, host Rob Lawrence interviews sales expert and author, Matt Sykes, who shares practical tips for small business owners and insights from his extensive experience in sales coaching and training. Matt shares his views on the distinctions between sales and marketing, the importance of understanding customer needs, and the value…
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Scaling Global Hotel Brand w/ citizenM's CCO, Ernest Lee
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35:03
Step into the world of unparalleled hospitality. Rob Napoli invites you on an exhilarating exploration alongside Ernest Lee, the Chief Commercial Officer of citizenM. Positioned within the pulsating Nomad district of Manhattan, this episode unveils the essence of global hospitality excellence. Embark on a journey through the visionary ethos of citi…
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Tony Lawlor on Navigating the Financial Landscape: Tips for New Business Owners
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44:49
In this podcast episode, Tony Lawlor shares his expertise on financial management for business owners with your host, Rob Lawrence. Tony emphasises the importance of understanding finances, managing cash flow, and keeping personal and business accounts separate. Hear why it is important to create a business plan with a cash forecast and regularly r…
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Dr. Ruth Flaherty on Protecting Your Business Ideas and Assets in the Early Stages of Start-Up
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In this podcast episode, host, Rob Lawrence, and guest, Dr. Ruth Flaherty, explore the crucial steps for entrepreneurs in the early stages of business. They discuss the importance of protecting intellectual property, choosing the right business structure, and understanding the legalities of trademarks and patents. Dr. Flaherty highlights the need f…
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E91. Five Days of Frost | with Alex O'Shea, Tarry Gordon-Bennett and Sia Kindberg
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2:45:25
We're back in Arctic Sweden for the 2nd episode in a row, but this time we're exploring the Ice Ultra, a 5-day race across the ice and snow of Swedish Lapland. There are no skis or sledges here, but snowshoes and backpacks. Competitors carry everything but their sleeping bags and camp clothes on their backs throughout, so your ability to select and…
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IDeaS swinging BIG with Innovative Partnership with Director of Global Alliances, Olga Rodriguez
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Step into the captivating world of ITB with Rob Napoli as your guide, joined by Olga Rodriguez, the esteemed Director of Global Alliances at IDeaS. Olga's fervor for the event radiates as she highlights the transformative potential of automation, AI, and data in shaping hospitality's future. Her insights, enriched by IDeaS' contributions to revenue…
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Innovation in MICE with Venuesuite Founder Ralph van Hooijdonk
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On this episode of Hospitable we sit down with Venuesuite CEO and Founder, Ralph van Hoojidonk from ITB in Berlin after his talk on the Green Stage! Venuesuite announced its new Dynamic Pricing Feature and we discussed the latest trends and innovation that is shaping the MICE industry. Don’t forget to subscribe, like, rate, and review! Timestamps: …
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E90. Montane Arctic Spine Race Pioneers with Kev Leahy and Ed Sellon
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The Montane Arctic Spine is a non-stop, 293 mile (472 km) foot race along the Kungsleden Trail in Arctic Sweden. This race captures the full self-sufficient, expedition-style feel of the Spine Race as we know it, but transported into the bitter cold of the Arctic. This year's event was the first ever edition of this race which is the first of it's …
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CaliBBQ Media and Building a Media + Restaurant Business with Founder Shawn P. Walchef
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Live from Cali BBQ Media HQ in Sunny San Diego, California, episode 19 features CEO and Founder, Shawn P. Walchef. This episode covers ground, from embracing discomfort to crafting unforgettable experiences, Shawn's journey highlights the transformative power of storytelling and human connection. We dive deep into the intersection of technology, na…
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Building the Future of Restaurant Hospitality w/ Lightspeed's EVP Peter Dougherty
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On this episode of Hospitable we dive into the cutting edge of technology and its impact on the restaurant and hospitality industry with Lightspeed’s EVP and General Manager of Lightpeed Restaurant, Peter Dougherty. We get into how Lightspeed is on the cutting edge of using advanced technology to help restaurants succeed and create better guest exp…
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The Italian Design Methodology to Modern Day Hospitality with Lissoni Architecture COO, Stefano Guisanni
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Join us as host Rob Napoli sits down with Stefano Giussani, COO of Lissoni Architecture New York, for an insightful conversation about the world of design and architecture. In this episode, Stefano shares his journey and the magic of the Italian Design style, and how he envisions building spaces around people. We dive into the ups and downs and the…
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Episode 077: Agathe Daudibon / Svetlana & Quentin / Seth Maltzmann
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The Cycling Europe Podcast is back and for this first episode of 2024 we have a triple-whammy of cycling-themed chats and stories. The EuroVelo network is now 26 years old but it’s not resting on its laurels. Agathe Daudibon of the European Cyclists’ Federation is the person responsible for looking after the network and developing it further. She t…
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Building Partnership that Matter with Ruben Westmeijer
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On this episode of Hospitable, as we sit down with Ruben Westmeijer, CRO and Co-Founder of Bond Agency, the world’s first nearbound agency, where we talk about building partnerships that matter. We discuss trends in partnerships, indirect sales, and content creation for brands in the hospitality industry. And we explore how both large hotel chains …
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