Parhaat Dental A Team Podcastit (2024)

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#916: How to Boost Employee Engagement 13:27

23h ago13:27

13:27

The more engaged your team members are with your practice, the happier everyone (patients included) is. Kiera shares four questions to ask employees in connection to their engagement, then breaks down how to interpret the responses and what to put into place for improvement. Episode resources: Reach out to Kiera Tune Into DAT’s Monthly Webinar Prac…

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#915: Tips + Tricks to Make Coding Exciting (and Accurate) 25:23

2d ago25:23

25:23

Tiff and Dana discuss the importance of coding accuracy in dental practices. That includes universal codes everyone can understand, how to stay up-to-date on resources, the best way to know team members are getting paid for all their work, different codes across specialties, and more. Episode resources: Reach out to Tiff and Dana Tune Into DAT’s Mo…

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#914: This Is Your Ideal Marketing Growth Strategy 36:37

3d ago36:37

36:37

Josh Scott of Studio EightyEight is back for more! He joins Kiera to talk about the marriage of creativity with performance marketing for dental practices, how to pull meaning from conversations when talking about dentistry, why putting yourself out there actually helps your patients, and more. Episode resources: Learn more about Studio EightyEight…

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#913: How To Win Your Patients Over 58:44

8d ago58:44

58:44

Kiera is a guest on Dr. Gallagher’s Podcast in this crossover episode! There is a lot of important ground covered here, including how to establish the ideal practice flow, the differences in consulting between speciality and general practices, why being a human being feels like a lost art, how to hire the best people, and more. Episode resources: L…

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#912: Are You On Track For 2024 To End? 16:02

9d ago16:02

16:02

Kiera gives listeners advice on what they should be checking in on with their practices as 2024 begins to wind down. This could be finances, operations, staffing, or personal health. She also encourages setting strategic goals as you begin to forecast 2025. Episode resources: Reach out to Kiera Tune Into DAT’s Monthly Webinar Practice Momentum Grou…

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#911: Building Your Perfect Day Is as Easy as This 30:42

10d ago30:42

30:42

Often when scheduling appointments, it’s all about the patient. But what about the doctor or team members? Britt and Tiff give tips for scheduling while keeping efficiency and quality in mind (for both parties). Episode resources: Reach out to Tiff and Britt Tune Into DAT’s Monthly Webinar Practice Momentum Group Consulting Subscribe to The Dental …

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#910: How To Turn 4 Dental Practice Tricks Into Treats! 15:10

15d ago15:10

15:10

Happy Halloween! In this episode, Kiera lists four “tricks” in dental practices that might scare a practice owner off, and gives advice on how to turn them into treats. Leaking revenue A team that doesn’t care about company goals Untapped potential holding you back Low case acceptance and high overhead Episode resources: Reach out to Kiera Tune Int…

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#909: How to Stay Consistent During the End-of-Year Rush 25:54

16d ago25:54

25:54

Tiff and Britt are here to give advice on how to maintain consistency during the busiest times. They talk about keeping a positive mindset when things become stressful, how to avoid getting stuck in “fix mode,” how to find what tasks you can automate, and more. Episode resources: Reach out to Tiff and Britt Tune Into DAT’s Monthly Webinar Practice …

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#908: Book Club: Prioritize A Higher Level of Fun (!!!) 18:49

17d ago18:49

18:49

Kiera and Dana download the latest Dental A-Team book, The Power of Fun: How to Feel Alive Again by Catherine Price. Specifically, the two discuss why it’s so important to strive for playfulness, connection, and fun even in the workplace, as well as a new DAT project — coming March 2025! Find the full book club rundown here! Episode resources: Reac…

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#907: Successful Step-by-Step From 4 Ops to 8 Ops and Insane Growth 35:02

22d ago35:02

35:02

Kiera speaks with Drs. Nick and Whitney Forsythe about their journey of being married and buying (then growing) a dental practice, and where they are now. Points include not letting work ruin a personal life, laying the groundwork for a good reputation, managing schedules, and more. Episode resources: Reach out to Kiera Tune Into DAT’s Monthly Webi…

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#906: 3 Ways a Consultant Can Help You Thrive Now and in 2025 26:56

23d ago26:56

26:56

Did you know? Practices working with the Dental A-Team tend to see a 10 to 30% increase in revenue and at least a 5 to 10% decrease in overhead. In this episode, Kiera talks about key ways hiring a consultant for your practice will boost your success. Episode resources: Reach out to Kiera Tune Into DAT’s Monthly Webinar Practice Momentum Group Cons…

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#905: All About Fees: Increases, Negotiations, and More 25:25

24d ago25:25

25:25

Tiff and Britt discuss what the end of 2024 should ideally look like as far as fee schedule analyses and negotiations. They touch on comparisons within your area, the right percentile to aim for, when to send out negotiation letters and requests, and more. Episode resources: Reach out to Tiff and Britt Tune Into DAT’s Monthly Webinar Practice Momen…

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#904: Getting Creative in a Saturated Market 31:25

29d ago31:25

31:25

Kiera and Britt are joined by Dr. Renae Sweeney, a dentist in South Florida who put in a lot of work to make her practices stand out. The three discuss how she was able to effectively find her client base, the importance of staying confident in your goals, and more. Episode resources: Follow Dr. Sweeney on Instagram! Reach out to Tiff, Britt, and D…

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#903: Happy National Boss’s Day! 22:01

30d ago22:01

22:01

Tiff, Britt, and Dana are on the podcast to celebrate those guiding dental practices around the country, including Dental A-Team’s own, Kiera Dent. Let’s give it up to the bosses who we know constantly have their teams’ well-being top of mind. Episode resources: Reach out to Tiff, Britt, and Dana Tune Into DAT’s Monthly Webinar Practice Momentum Gr…

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#902: How to Successfully Expand Your Range of Services 26:22

1M ago26:22

26:22

Is there a service in the dentistry field you’re interested in learning more about — perhaps enough to add it to your practice? Tiff and Britt dive deep into how to go about expanding services. They give examples, how to tap into your creative side, hurdles that might come up and how to pivot, and more. Episode resources: Reach out to Tiff and Dana…

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#901: How to Have the Perfect Quarterly Meeting 48:37

1M ago48:37

48:37

Kiera is a guest on the Dental Lighthouse Podcast with Jason Tanoory to talk about the power of quarterly meetings. They discuss the benefits of a third party, how to have healthy conversations, and why there needs to be an atmosphere of trust and vulnerability to have good communication. Episode resources: Listen to the Dental Lighthouse Podcast R…

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#900: Manage Your Inventory Like a Pro 14:25

1M ago14:25

14:25

So much of practice profitability comes from tracking supplies and overhead. Kiera pulls back the curtain on how practices can keep track of supplies, avoid shortages, and stay within budget. Episode resources: Reach out to Kiera Tune Into DAT’s Monthly Webinar Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become Dental …

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#899: A Guide to Celebrating Your Team! 22:04

1M ago22:04

22:04

Tiff and Dana are encouraging listeners to start planning for an end-of-year celebration now to show your appreciation for the team. Their advice includes ideas that cost money, and ones that don’t! Episode resources: Reach out to Tiff and Dana Tune Into DAT’s Monthly Webinar Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast…

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#898: An Interview With the Bloody Tooth Guy 36:22

1M ago36:22

36:22

Kiera sits down with certified oral and maxillofacial surgeon Dr. Jason Auerbach, also known as @bloodytoothguy on social media. They discuss Dr. Auerbach’s love for and journey through his career, standout surgery moments, the pros and cons of building his DSO, marketing advice that will take you far, and more. Episode resources: Follow Dr. Auerba…

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#897: How to Cross-Train Your Positions 13:23

1M ago13:23

13:23

Kiera talks about why it’s so critical to have two people in each department who know everything backward and forwards, as well as how to train team members to become those position experts. Episode resources: Reach out to Kiera Tune Into DAT’s Monthly Webinar Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become Dental A…

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#896: Roadmapping Your Goals 28:49

1M ago28:49

28:49

Tiff and Dana talk about setting yourself up for success, goal edition. When you begin to work toward your dreams for your practice, do you take an all-encompassing approach? This episode focuses on creating a roadmap for those goals to make them easier to reach. Episode resources: Reach out to Tiff and Dana Tune Into DAT’s Monthly Webinar Practice…

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#895: HR 101: Classify Your Employees Correctly (Or Else) 34:47

2M ago34:47

34:47

Paul Edwards, HR extraordinaire and founder of CEDR, breaks down with Kiera the classification of employees from a federal perspective. He touches on how to know if you’re classifying employees right, where state laws come into play, what happens when there are penalties, and more. Episode resources: Learn more about CEDR Join the CEDR Facebook gro…

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#894: Book Club: Die with Zero, Maximize Your Life Experiences 23:57

2M ago23:57

23:57

Kiera reviews the September book club selection: Die with Zero: Getting All You Can from Your Money and Your Life by Bill Perkins. She compares the Die with Zero method with profit-first, talks about applying this mindset in her own life, and how to enjoy life richly. Find the full book club rundown here! Episode resources: Reach out to Kiera Tune …

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#893: There’s Still Time to Meet Your 2024 Practice Goals 20:58

2M ago20:58

20:58

It’s time to assess the goals you set for your practice this year. In this episode, Tiff and Dana discuss taking a good look at those 2024 goals, considering the averages and trends in order to project out, starting to think about 2025, and more. Episode resources: Reach out to Tiff and Dana Tune Into DAT’s Monthly Webinar Practice Momentum Group C…

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#892: Hiring Outside of Dentistry 21:16

2M ago21:16

21:16

Kiera talks about how to effectively hire team members who don’t have formal dentistry training — and how they can be some of the best employees you’ll ever have. Episode resources: Reach out to Kiera Tune Into DAT’s Monthly Webinar Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the p…

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#891: Who Builds the Ops Manual? 19:09

2M ago19:09

19:09

Tiff and Dana take a look at the mechanisms that go into building an operations manual: who participates versus who keeps everyone on track, what’s the timeline, what type of accountability methods come into play, and more. Episode resources: Reach out to Tiff and Dana Tune Into DAT’s Monthly Webinar Practice Momentum Group Consulting Subscribe to …

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#890: Hacks for Increasing Profitability 18:27

2M ago18:27

18:27

Rereleasing one of DAT’s most popular episodes! Did you know that team members can be more profitable with accurate deep work time than just producing from the chair? In this episode, Kiera talks about intentional block scheduling for all positions in the office. She poses questions everyone needs to ask themselves, suggests amounts of time for dee…

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#889: Here’s Where Practices Fall Short When Hiring 43:28

2M ago43:28

43:28

Cory Pinegar of CallForce joins Tiff to talk about how to successfully hire the best people for your practice. They discuss the importance of consistent communication, what happens when one team member isn’t fitting, bringing on remote workers, and more. Episode resources: Check out CallForce Get in touch with Cory directly: cory@getcallforce.com L…

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#888: Insider Scoop on What Office Managers Do 32:54

2M ago32:54

32:54

Rereleasing one of DAT’s most popular episodes! What do office managers even do? Why is it important to have an awesome OM? Kiera is joined by Brit and the two are talking the best parts of having an office manager — and a good one at that. The two hit on the following topics: The one trait you need to be a successful OM Why your OM needs to be a n…

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#887: Ensure Your New Patients Are Staying 23:39

2M ago23:39

23:39

Tiff and Britt discuss ways a practice can make sure their new patients are sticking around, including the importance of gaining feedback from those folks who are leaving and double-checking there’s a chain of accountability in the first place. Episode resources: Reach out to Kiera and Britt Tune Into DAT’s Monthly Webinar Practice Momentum Group C…

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#886: Hygiene Handoffs: Up Your Case Acceptance! 12:41

2M ago12:41

12:41

Rereleasing one of DAT’s most popular episodes! Did you know there’s a direct correlation between a perfect handoff and your case acceptance? Kiera explains in this episode, sharing perspectives from both doctors and hygienists. Remember the ICRP method? She touches on that, and gives pro tips on upping that case acceptance through handoffs. Episod…

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#885: Perks of Being an Associate Dentist 22:43

2M ago22:43

22:43

Kiera joins Haley Schultz on The Dental Download podcast to talk about maximizing associate dentistry. They discuss how to go about learning about numbers, overhead, meeting cadence, leadership and more, as well as the Dental A-Team’s educational resource for new dental school grads. Episode resources: Listen and subscribe to The Dental Download po…

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#884: Use Hygiene to Increase Profitability 26:01

2M ago26:01

26:01

Tiff and Britt talk about how practices can give a boost to the hygiene department’s profitability, especially as 2024 gets closer to its end. Specifically, the two give insight on increased re-care, appointment efficiency, and consistent SRP. They also discuss ensuring your practice has enough hygienists in the first place for your client load. Ep…

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#883: Read the Schedule Like a Pro 24:32

3M ago24:32

24:32

Britt and Tiff talk about how to look outside your department’s corner of the schedule, including the power of X’s and slashes and why this method will set your practice up for success. Episode resources: Reach out to Tiff and Britt Tune Into DAT’s Monthly Webinar Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become Dent…

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#882: Give Your Patients a Memorable Experience 14:04

3M ago14:04

14:04

We all want our patients to be raving fans of our practice, right? Kiera gives tips on how to have your patients know they’ve hit an absolute gold mine in terms of dental care. Episode resources: Reach out to Kiera Tune Into DAT’s Monthly Webinar Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum…

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#881: Priority Scheduling: Ideal Week + Ideal Schedules 51:58

3M ago51:58

51:58

Rereleasing one of DAT’s most popular episodes! Dr. Dave Moghadam returns to the Dental A-Team podcast! This time, he’s giving the goods on priority scheduling, something he’s been working with for over a year now. He and Kiera go deep into priority scheduling with the following highlights: How to map out ideal schedule Keeping it flexible Rolling …

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#880: What I Wish They Taught in Dental School 16:44

3M ago16:44

16:44

Every 3rd Thursday at 4:30 p.m. Pacific Time, the Dental A-Team hosts a free webinar on what should’ve been taught in dental school, but probably wasn’t. Topics can include how to make your practice run smoother, how to think about DSOs, life as an associate, and more! Episode resources: Reach out to Kiera Tune Into DAT’s Monthly Webinar Practice M…

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#879: Book Club: Business Is a Game of Strategies 20:08

3M ago20:08

20:08

Britt talks about the latest book club read, Your Next Five Moves: Master the Art of Business Strategy by Patrick Bet-David. This book is a great reminder that career success is not one-size-fits-all. Find the full book club rundown here! Episode resources: Reach out to Britt Tune Into DAT’s Monthly Webinar Practice Momentum Group Consulting Subscr…

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#878: Treatment Planning: What’s Best For the Patient? 22:32

3M ago22:32

22:32

Tiff and Dana lay out the most critical piece when it comes to communicating with patients during treatment planning: Focus on the patient’s health, not money or insurance. Episode resources: Reach out to Tiff and Dana Tune Into DAT’s Monthly Webinar Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Plat…

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#877: Billing: Dealing With Denials + Old Balances 14:17

3M ago14:17

14:17

Kiera educates listeners on how to install systems in the billing department that can better flow out to the clinical teams so denials and old balances can disappear once and for all. Episode resources: Reach out to Kiera Tune Into DAT’s Monthly Webinar Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team P…

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#876: Have a Slam-Dunk September 15:38

3M ago15:38

15:38

Kiera encourages practices to send out end-of-year benefit letters now, just in time for the slow-down in September. As a bonus, she includes the lingo those letters can include. Episode resources: Reach out to Kiera Tune Into DAT’s Monthly Webinar Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platin…

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#875: Keep Those Hygiene Schedules Full 15:51

3M ago15:51

15:51

Tiff and Dana drill down on how practices can avoid their hygiene schedules falling apart, including the benefit of ASAP lists and their opinions on re-care. Episode resources: Reach out to Tiff and Dana Tune Into DAT’s Monthly Webinar Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review th…

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#874: Vibe Check! Patient Experience A-Z 13:35

3M ago13:35

13:35

Rereleasing one of DAT’s most popular episodes! Want to know the secret to wowing your patients? Kiera shares it in THIS episode. Some spoilers to ask yourself: What experience do you want your patients to have when they enter your practice? Fun? Relaxing? Modern? What companies have the type of experience you want your patients to have? The Dental…

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#873: Create Lasting Impressions With Your Patients 21:18

3M ago21:18

21:18

Focusing on relationship-building with your patients is a surprisingly effective way to establish long-term success in the practice. Tiff and Dana discuss why these relationships are such difference-makers, the two methods most critical to creating connection, and how to start implementing that success today. Episode resources: Reach out to Tiff an…

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#872: Are Your Systems Outdated? 14:33

3M ago14:33

14:33

It’s a very techie world out there, meaning there’s probably a more streamlined way to perform some of the systems in your practice. In this episode, Kiera talks about how to go about innovating before you're forced to. She touches on different points to check on in your practice, and gives ideas for outsourcing opportunities to make that day-to-da…

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#871: Increase Profitability with Your AR 29:49

4M ago29:49

29:49

Consultants Tiff and Dana talk all about accounts receivable and why knowing your numbers is so critical to practice success. Hint: Once you know where your numbers sit at, you can develop systems to improve the areas in need of help. Episode resources: Reach out to Tiff and Dana Tune Into DAT’s Monthly Webinar Practice Momentum Group Consulting Su…

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#870: Office Autopsy: A Complete Schedule Overhaul 17:24

4M ago17:24

17:24

In this office autopsy episode, Kiera shares an example of a doctor who’s hungry to evolve. After approaching the Dental A-Team with the hope to be a more confident business owner, Kiera and the doctor reviewed the practice’s systems with a fine-toothed comb. Improvements to the practice were made by establishing core values, building a more positi…

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#869: How To Outsource Your Billing 33:04

4M ago33:04

33:04

Rereleasing one of DAT’s most popular episodes! Kiera is joined by Tiffany at eAssist to talk all things outsourcing. eAssist is a remote dental billing company that offers a variety of services (like dental billing, patient billing, insurance verification). Together, Kiera and Tiffany touch on the following topics: How outsourcing can help increas…

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#868: DAT Book Club: Clear Your Limiting Beliefs 17:32

4M ago17:32

17:32

Britt reviews the July book club selection, You Can Heal Your Life by Louise Hay, by touching on the principles that most stood out to her: clearing out your limiting beliefs, knowing the power of the present moment, applying a positive narrative to your life, and more. Find the full book club rundown here! Episode resources: Reach out to Britt Pra…

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#867: Identify (+ Implement) the Best CE Opportunities 26:14

4M ago26:14

26:14

As DAT visits with practices, the consultants are hearing more about CE options: doctors and team members who feel like they’re consuming too much or spending too much money for not enough or not the right kind of education. This episode is all about finding the right CE for your practice right now. Tiff and Dana talk about taking inventory of what…

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