Parhaat Lip Service For Contractors Podcastit (2024)

1
How to Deal with Customer Complaints 101 39:32

2y ago39:32

39:32

Welcome to another episode of Lip Service for Contractors. Customers can sometimes be wrong and sometimes right, regardless, customer complaints are a nightmare for any business. This is why we bring you this 101 guide to teach you exactly how to deal with customer complaints. Handling Customer Complaints Over the Phone Think about the customer jou…

1
Building a Team - Hiring Your Opposite 34:18

2y ago34:18

34:18

The LIP Service crew talks about building a team.

1
The Blame Game 41:05

2y ago41:05

41:05

The LIP Service crew talks about the blame game

1
Employee Transition 45:28

2y ago45:28

45:28

The LIP Service crew talks about employee's transitioning.

1
What To Do When Employees Leave 40:43

2+ y ago40:43

40:43

The LIP Service crew talks about what to do when your employees leave..

1
Off Season 45:08

2+ y ago45:08

45:08

The LIP Service crew talks about how you can thrive during the off season.

1
Abundance vs Scarcity 1:19

2+ y ago1:19

1:19

The LIP Service crew talks about abundance vs scarcity

1
Micromanagement 46:09

2+ y ago46:09

46:09

The LIP Service crew talk about micromanagement.

1
Get Your Training Right! with Stephen Dale 37:55

2+ y ago37:55

37:55

The LIP Service Crew chat with Stephen Dale of Power Selling Pros about getting your company training programs right!

1
4 Types of Employees in EVERY Company 43:17

2+ y ago43:17

43:17

The LIP Service crew discuss the four types of employees that work in every company... Which on are you?

1
Booked - Answering Service 29:17

2+ y ago29:17

29:17

The LIP Service team sits down with Booked, the night answering service, to learn more about what they offer and how they got here.

1
In-House Training v. Outsourcing Training - Which Should YOU Do? 35:04

2+ y ago35:04

35:04

The LIP Service Crew, all of whom own TRAINING COMPANIES, discuss the brutal truth about outsourcing your training v. doing it in-house...

1
Incentivize Your People with Mark Atherstone 40:24

2+ y ago40:24

40:24

The LIP Service for Contractors crew talks with Mark Artherstone of The Wrench Group to talk about tech training and incentivizing your people.

1
How to Approach Financing! - Guests from Service First Financial 48:36

2+ y ago48:36

48:36

The LIP Service Crew talk to the team at Service First Financial about how Contractors should approach financing.

1
Mike Wilson from Any Hour Services - Building a Multi-Million Dollar Business 49:52

2+ y ago49:52

49:52

The LIP Service Crew talk with Mike from Any Hour Services about his amazing experience in the Trades...

1
Direct Mail for Contractors (Yes, It Works!) 47:27

2+ y ago47:27

47:27

The LIP Service Crew chat with Andrew of Best PostCards on direct mail for Contractors.

1
How to Interview A-Players 41:54

2+ y ago41:54

41:54

The LIP Service Crew makes it simple to interview for A-Players.

1
Lion Mentality 33:44

2+ y ago33:44

33:44

Do you have what it takes?

1
The HR Guy - Structuring Your Pay Plans 48:57

2+ y ago48:57

48:57

The H.R. Guy sits down with the LIP Service team to talk about structuring your Home Service Business's pay plans.

1
Our Predictions for Contractors in 2022 38:24

2+ y ago38:24

38:24

The LIP Service Crew predicts what will happen to the trades in 2022.

1
Joe Crisara - Mindset for Contractors 39:07

3y ago39:07

39:07

Ready to hear the master of the Contractor Mindset reveal his secrets? Listen in...

1
A Simple Secret to Standing Apart from Competition 29:31

3y ago29:31

29:31

Can it really be as simple as... IGNORING everyone else?

1
Ellen Rohr - Building Wealth in the Trades 55:40

3y ago55:40

55:40

Ellen Rohr is a bestselling author, speaker and leader of the successful Zoom Drain franchises. If you want to learn how to build wealth in this industry, she's the person to learn from.

1
What It's Like To Be Poor 50:45

3y ago50:45

50:45

Brigham & Laura have a deep conversation about what it's like to be poor...

1
Pay Your Technicians by Hour or by Performance? 43:43

3y ago43:43

43:43

The LIP Service Crewdives into the heated topic of paying your Technicians by hour or by performance.

1
Rick Hutcherson - What a Good Comfort Consultant Looks Like 47:50

3y ago47:50

47:50

The LIP Service crew have a conversation with Rick Hutcherson about what makes a good comfort consultant. Rick Hutcherson is one of the most motivating speakers in the HVAC/plumbing industry. Rick makes learning exciting and gives real-time ideas, plans and tools to make game changing results immediately. You will leave motivated to change and impl…

1
Seller Beware - How to Navigate Private Equity Groups 33:31

3y ago33:31

33:31

Private equity groups are purchasing HVAC and Plumbing Contractors all over the country - should you be on notice?

1
Distributor Price Increases & Equipment Shortages 38:50

3y ago38:50

38:50

The LIP Service Crew explains how you should respond to distributor price increases and equipment shortages.

1
How to Make Contracting More Fun 37:28

3y ago37:28

37:28

A topic almost NO ONE address in the Trades.

1
"Deep Thinking Leadership" 45:59

3y ago45:59

45:59

Brigham & Laura dissect Brigham's "deep thinking" leadership style.

1
Unfiltered Opinions on HVAC Leasing Programs 37:16

3y ago37:16

37:16

The LIP Service Crew give their honest, unfiltered opinions of HVAC leasing programs.

1
How to BE DIFFERENT 34:22

3y ago34:22

34:22

Zac & Josh give an EPIC rift on being different in your contracting business.

1
Work From Home or From the Office? 38:15

3+ y ago38:15

38:15

The $100 Million Contractor, The Confused Millennial and the rest of the LIP Service Crew debate working from home or from the office - and how.

1
The Barriers to Growing Your Business 40:53

3+ y ago40:53

40:53

The LIP Service Crew helps you understand the barriers you'll face in growing your Service Business at ALL levels and how to overcome them.

1
Technicians Doing Side Jobs 31:36

3+ y ago31:36

31:36

The LIP Service crew explore how to handle Technicians doing side jobs.

1
Our Biggest Business Mistakes 40:30

3+ y ago40:30

40:30

Listen in while the LIP Service Crew describe their biggest business blunders in more than ten years of experience.

1
Customer Service Mindset 38:35

3+ y ago38:35

38:35

Brigham and Laura have a riveting conversation about the customer service mindset of today's successful contractors.

1
The Contractor's Guide to Making Connections 35:44

3+ y ago35:44

35:44

Laura and Brigham explore how contractors can make the most of getting back to seeing people in-person at events and trade shows!

1
The Dangers of "One-Man Armies" 39:01

3+ y ago39:01

39:01

The LIP Service crew warn of the perils of relying too heavily on just one man or woman to grow the business....

1
Content Marketing for Contractors 50:04

3+ y ago50:04

50:04

Zac & Josh chat about how Home Service Contractors can use Content Marketing to grow their business.

1
How to Pay Yourself PROFIT FIRST 37:05

3+ y ago37:05

37:05

The LIP Service Crew explain how to make more profit, even if your revenue doesn't change.

1
Finding What Works and What Doesn't For Your Unique Business 35:54

3+ y ago35:54

35:54

Finding what works and what doesn't in your business is difficult. But after you listen to this episode of LIP Service, you'll have a better understanding of how to test to find what works for you.

1
4 Steps to Launch New Ideas 42:23

3+ y ago42:23

42:23

The LIP Service provide a super simple 4-part framework for how to launch new ideas in your business.

1
The 20-Hour Work Week 41:53

3+ y ago41:53

41:53

When you learn the 20-hour work week method for outsourcing work (especially robotic, repeatable work) to lower-cost labor and technology, your business and life will change forever.