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PayPal Currency is a snack-sized podcast about the rapidly changing financial technology space and the people and customers behind this special moment in history. In every episode, you’ll get a peek of what it’s like inside PayPal – from the wild ride of unearthing culture to the challenges of becoming a customer–focused company. Let us know what you think and what you'd like to hear for future podcasts by emailing us at paypalpodcast@paypal.com.
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The strategy for business development in Latin America has been unique for PayPal. Among other regional and cultural differences, the way that Latin American consumers are using PayPal has proven to differ from the U.S. in crucial ways. In this episode, we explore these differences and address how PayPal Latin America is developing their own strate…
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In a mature market such as Americas, there are many new entrants trying to seize a part of the trillion-dollar payments industry. Companies such as PayPal need to be able to serve customers anywhere, at any time. With that in mind, PayPal is evolving to look at how to be a better partner and provide a complete end-to-end payments solution/ for merc…
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In September 2015, PayPal’s Americas region announced a strategic decision to pursue a segment called the 'middle market' – those businesses that have graduated from start-ups and matured into larger organizations where the right technology and business processes are pertinent for growth. In the last decade, PayPal has been investing mainly on larg…
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Brands put big money into perfecting the customer experience, because today, it’s not just about the product. In this episode, we will explore PayPal’s approach to the user experience, and how that affects the company’s ability to maintain and attract customers. This episode features employee perspectives from Patrick Adams, Head of Consumer Market…
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After years of little change, the world of payments is undergoing rapid transformation – and switching from a swipe to a tap is really only the beginning. With intense competition from small startups to big brands, putting customers first has never been more important for PayPal. In this episode, we will explore how PayPal is working to champion th…
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