Award-Winning Author and Editor Shawn Reilly Simmons gets to know her guests by asking Five Compelling Questions (plus a few bonus ones) about the writing life. Topics include finding inspiration, staying motivated, writing as a career, staying sane during the creative process, and balancing fictional and real life.
…
continue reading
Listen to Questions for now to hear big thinkers discuss today’s big questions in digital CX. Featuring thought leaders from beloved brands and influential institutions, Questions for now is packed full of compelling perspectives and actionable insights.
…
continue reading
Exploration of the Dyatlov Pass Incident
…
continue reading
…
continue reading
Listen in to conversations about communication between professional communicators: what works for them and why in their work across therapeutic creative arts modalities, mediation, groupwork facilitation, social justice activism, education, counselling, and more.
…
continue reading
1
Modern Ruhles with Stephanie Ruhle: Compelling Conversations in Culturally Complicated Times
iHeartPodcasts and MSNBC
MSNBC anchor and NBC News Senior Business correspondent Stephanie Ruhle hosts compelling conversations for these culturally complicated times. From mental health and parenting, to a widening gender gap, and rampant misinformation on social media – we’re getting comfortable talking about the uncomfortable. And we’re doing it with help of experts and thought-provoking contributors to the opinion and analysis site NBC Think.
…
continue reading
Become More Compelling Radio is a podcast that is focused on helping you supercharge your people skills so that you can create a more compelling career, business, and social life.
…
continue reading
FAITH comes by HEARING, and HEARING by the WORD of GOD! Join us as we explore short lessons on the word of God and explore faith and His will. Please feel free to reach out to us for any reason, and be sure to subscribe to be notified when we release new episodes. Be Blessed! TO CONTACT US: Visit us at www.compellingministries.com or by mail at P.O. Box 126 Eros, LA 71238
…
continue reading
The Homicide Inc. True Crime Podcast takes deep dives into compelling vintage and modern True Crime stories that pass the test of time. Acclaimed Voice Actor Peter von Gomm hosts this weekly true-crime series with a focus on some of the most prominent criminal cases in history, and a deeper look into what makes the monsters that commit these crimes tick.
…
continue reading
1
What trends are shaping customer experiences in 2024?
27:51
27:51
Toista myöhemmin
Toista myöhemmin
Listat
Tykkää
Tykätty
27:51
On this episode, we discuss customer experience trends – and how these trends are impacting CX leaders’ priorities in 2024. Drawing on decades of experience and conversations with CX executives at some of the world’s top brands, our expert guests speak to the challenges and opportunities in leveraging customer data, the impact of AI on customer int…
…
continue reading
1
EP156: 5CQ for Dan White, Host of QUEER MAGNOLIAS and OUTWITHDAN
27:44
27:44
Toista myöhemmin
Toista myöhemmin
Listat
Tykkää
Tykätty
27:44
Shawn welcomes fellow podcaster Dan White to the show to discuss his podcasts, QUEER MAGNOLIAS and OUT WITH DAN, the importance of listening to diverse voices and points of view, finding your people, mutual friends, travel, eating and drinking, and Agatha Christie.
…
continue reading
1
EP155: 5CQ for Lynn Painter, Author of HAPPILY NEVER AFTER
17:53
17:53
Toista myöhemmin
Toista myöhemmin
Listat
Tykkää
Tykätty
17:53
Shawn chats with Lynn Painter about her new novel, writing for adults and younger readers, weddings, blowing up weddings, writing rom-com male characters, the need for joy, and classic rom-com movies.
…
continue reading
1
EP154: 5CQ for Cindy Goyette, Author of OBEY ALL LAWS
18:34
18:34
Toista myöhemmin
Toista myöhemmin
Listat
Tykkää
Tykätty
18:34
Shawn and Cindy chat about her debut novel, OBEY ALL LAWS, life as a parole officer, dogs, second chances, making mistakes, organic writing, and writing drunk and editing sober.
…
continue reading
1
EP153: 5CQ for Jackie Layton, Author of WEEDING OUT LIES and CLUTTER FREE
15:25
15:25
Toista myöhemmin
Toista myöhemmin
Listat
Tykkää
Tykätty
15:25
Shawn and Jackie chat about cozy mysteries, writing multiple series, flowers and what they mean to us, garden clubs, secret Pinterest boards, Texas, and how we want no sadness in some mysteries.
…
continue reading
1
EP152: 5CQ for C.J. Box, Author of THREE-INCH TEETH
26:12
26:12
Toista myöhemmin
Toista myöhemmin
Listat
Tykkää
Tykätty
26:12
Shawn chats with NYT Bestselling Author C.J. Box about his 24th Joe Picket novel, THREE-INCH TEETH, writing a long-running and much-loved series, predator attack teams, Mama Bears, animal emotions, Mark Twain, and finding your own unique lane as a writer.
…
continue reading
1
How can employee-facing technology improve your customer experience?
24:32
24:32
Toista myöhemmin
Toista myöhemmin
Listat
Tykkää
Tykätty
24:32
On this episode, we explore the relationship between employees and technology — and how brands can harness employee-facing technology to improve their customer experience. Tools like agent-assist bots and internal collaboration platforms can enable team members to work effectively and efficiently — in turn, increasing employee engagement and custom…
…
continue reading
1
EP151: 5CQ for Lynn Chandler Willis, Author of WHAT THE MONKEY SAW
31:45
31:45
Toista myöhemmin
Toista myöhemmin
Listat
Tykkää
Tykätty
31:45
Shawn and Lynn chat about writing multiple series, finding a new publishing home, being from the South, True Crime, small town newspapers, breaking up with our characters, and French Bulldog puppies.
…
continue reading
1
EP150: 5CQ for Bruce Robert Coffin, Co-Author of THE TURNER & MOSLEY FILES
44:07
44:07
Toista myöhemmin
Toista myöhemmin
Listat
Tykkää
Tykätty
44:07
Shawn and Bruce chat about Bruce's new series, coauthored with LynDee Walker, the Byron series, his new series out next year, taking chances as a writer, Stephen King, non-writing spouses, the need for therapy, British television, and support from other writers in the community.
…
continue reading
1
EP149: 5CQ for Darlene Dziomba, Author of FIRE AND DALMATION
23:03
23:03
Toista myöhemmin
Toista myöhemmin
Listat
Tykkää
Tykätty
23:03
Shawn and Darlene chat about dogs, Bouchercon, meeting your people, support from librarians, indie vs. traditional publishing, Sisters in Crime, and connecting with readers.
…
continue reading
1
EP148: 5CQ for Leah Konen, Author of KEEP YOUR FRIENDS CLOSE
26:37
26:37
Toista myöhemmin
Toista myöhemmin
Listat
Tykkää
Tykätty
26:37
Shawn and Leah chat about Leah's new novel, Alfred Hitchcock, STRANGERS ON A TRAIN, making friends as adults, women shouldering family responsibilities, and how new friends might not always be what they appear to be.
…
continue reading
1
EP147: 5CQ for Wendy Sand Eckel, Author of KILLER IN A WINTER WONDERLAND
29:07
29:07
Toista myöhemmin
Toista myöhemmin
Listat
Tykkää
Tykätty
29:07
Shawn and Wendy chat about writing culinary mysteries, research through cooking, moms who read, finding your reading groove again, Wendy's brush with the law at a young age, connecting with readers, and how art is important to the human condition.
…
continue reading
1
EP146: 5CQ for Nick Petrie, Author of THE PRICE YOU PAY
37:10
37:10
Toista myöhemmin
Toista myöhemmin
Listat
Tykkää
Tykätty
37:10
Shawn and Nick chat about his long-running Peter Ash series, how Nick's career began, grocery store conversations, PTSD, writing by hand, cool techniques for writers who get stuck, many drinks with friends at conferences, author rock stars, and finding your people.
…
continue reading
1
EP145: 5CQ for Erica Miner, Author of PRELUDE TO MURDER
37:59
37:59
Toista myöhemmin
Toista myöhemmin
Listat
Tykkää
Tykätty
37:59
Shawn and Erica chat about playing the violin, creepy opera houses, being keynote speakers, concert masters, sexism in both music and writing, and Agatha Christie.
…
continue reading
1
EP144: 5CQ for Dr. Frank Spinelli, Author of NO ANGELS WEPT
25:38
25:38
Toista myöhemmin
Toista myöhemmin
Listat
Tykkää
Tykätty
25:38
Shawn and Dr. Frank chat about his fiction and nonfiction writing career, a medical career and how it influences his writing, walking around as your character for a week, leaving good reviews, Stephen King, and Frank's great advice for writers and for life in general.
…
continue reading
1
EP143: 5CQ for Marty Wingate, Author of A BODY ON THE DOORSTEP
30:42
30:42
Toista myöhemmin
Toista myöhemmin
Listat
Tykkää
Tykätty
30:42
Shawn and Marty chat about her new historical mystery series, The London Ladies' Murder Club, the Society of Useful Women, useful women, gardening, writing multiple series, the value of a critique group, and releasing two full-length books at one time.
…
continue reading
1
EP142: 5CQ for Dr. Paul Quinn, author of PRENATAL POSSIBILITIES
24:46
24:46
Toista myöhemmin
Toista myöhemmin
Listat
Tykkää
Tykätty
24:46
Shawn and Paul chat about his cookbook for expectant mothers, writing cookbooks, testing recipes, nutrition and where we all go wrong, the beauty of women and childbirth, and helping others.
…
continue reading
1
EP141: 5CQ for Sharon Lynn, Author of DEATH TAKES A FALL
23:39
23:39
Toista myöhemmin
Toista myöhemmin
Listat
Tykkää
Tykätty
23:39
Shawn and Sharon chat about her new novel set in Bath in the UK, Sharon's love of England, teaching and writing, following your own lessons, brains of nineteen year olds, a chastity belt for your developing brain that keeps you from making big decisions, how warm is your oven, and the art of not giving up.…
…
continue reading
1
EP140: 5CQ for Peter Malone Elliott, Author of BLUE RIDGE
24:46
24:46
Toista myöhemmin
Toista myöhemmin
Listat
Tykkää
Tykätty
24:46
Shawn and Peter chat about his debut novel BLUE RIDGE, being inspired by your surroundings, twin brothers, pancakes, how acting can help writers, Sam Shepherd, and fun dinner guests.
…
continue reading
1
Has the time come to prioritize voice-first experiences?
31:14
31:14
Toista myöhemmin
Toista myöhemmin
Listat
Tykkää
Tykätty
31:14
On this episode, we explore whether voice-first experiences will be as ubiquitous as the internet and smartphones — and how brands can prepare for a voice-first future. Voice technology offers distinct advantages over other forms of inputs, allowing for lower effort customer interactions, increased efficiency and improved accessibility. With recent…
…
continue reading
1
EP139: 5CQ for Edwin Hill, Author of WHO TO BELIEVE
28:00
28:00
Toista myöhemmin
Toista myöhemmin
Listat
Tykkää
Tykätty
28:00
Shawn and Edwin chat about his new novel, RASHOMON, writing from multiple POVs, birthday cakes, story structure, teaching, and walking the dog.
…
continue reading
Identify which method of preparation for a spoken presentation works, and whyKirjoittanut Lumina Australia
…
continue reading
Reflect on the value of knowing your audience, and where ego can get in the way of making a connection with your listenersKirjoittanut Lumina Australia
…
continue reading
Explore how the skill of validating can unlock breakthroughs in communicationKirjoittanut Lumina Australia
…
continue reading
Listen for how practices of deep listening enrich our capacity to connectKirjoittanut Lumina Australia
…
continue reading
Hear how our heart senses what people are truly communicating, where the mind’s power cannotKirjoittanut Lumina Australia
…
continue reading
Go on a storytelling journey about how this verbal art-form can lead audiences, and the teller, to hope and resolutionKirjoittanut Lumina Australia
…
continue reading
Dive into how being ‘interested’ and ‘interesting can unlock deeper more impactful levels of communicationKirjoittanut Lumina Australia
…
continue reading
Listen in to learn the role curiosity and empathy play in communicating with people who are in distressKirjoittanut Lumina Australia
…
continue reading
Explore the value of using multi-modal communication, and where improvisation fits inKirjoittanut Lumina Australia
…
continue reading
Hear more about the ‘dilemma of communication’ and how ‘feedback’ is mission critical in our communication successKirjoittanut Lumina Australia
…
continue reading
1
EP138: 5CQ for Tom Coffey, Author of PUBLIC MORALS
19:34
19:34
Toista myöhemmin
Toista myöhemmin
Listat
Tykkää
Tykätty
19:34
Shawn and Tom chat about the first book in The Divine Trilogy, living in New York, police in New York, SERPICO, why NYC is a great place for stories, and writing fiction inspired by true events.
…
continue reading
1
Are these digital CX resolutions on your list for 2024?
20:49
20:49
Toista myöhemmin
Toista myöhemmin
Listat
Tykkää
Tykätty
20:49
On this episode, we look back at our first season of Questions for now — and highlight six customer experience (CX) resolutions to consider as your brand rings in the new year. We’ve asked a number of big questions this past season, covering topics like automation, changing customer preferences, algospeak and more. Join us as we recap some of the a…
…
continue reading
1
EP137: 5CQ for Lane Stone, Author of THE CANVAS
18:06
18:06
Toista myöhemmin
Toista myöhemmin
Listat
Tykkää
Tykätty
18:06
Shawn and Lane chat about the second book in Lane's Big Picture Trilogy, art and antiquity theft, the importance of art in the world, art and religion, sudden cold air, likeable and unlikeable characters, and the strategy behind writing a trilogy.
…
continue reading
1
EP136: 5CQ for Linda Lovely, Author of A KILLER APP
16:47
16:47
Toista myöhemmin
Toista myöhemmin
Listat
Tykkää
Tykätty
16:47
Shawn and Linda chat about the newest book in her HOA Mystery series, deep fakes, the state of the world, how AI is everywhere, writers and actors dealing with AI, book store events, and writing multiple series.
…
continue reading
1
EP135: 5CQ for Virginia Kantra, Author of THE FAIRYTALE LIFE OF DOROTHY GALE
36:02
36:02
Toista myöhemmin
Toista myöhemmin
Listat
Tykkää
Tykätty
36:02
Shawn and Virginia chat about her new book, which is a reimagining of THE WIZARD OF OZ, the male gaze, love and the darker side of love, if there really is no place like home, why Virginia writes the kinds of books she does, and life during lockdown.
…
continue reading
1
EP134: 5CQ for Gregory Stout, author of WOMAN IN THE WIND
20:12
20:12
Toista myöhemmin
Toista myöhemmin
Listat
Tykkää
Tykätty
20:12
Shawn and Gregory chat about the newest novel in the Jackson Gamble PI series set in Nashville, how Nashville is a great place to visit and set a series in, winning the Shamus Award then judging the Shamus Award, having enough time to read, hate mail, and never giving up.
…
continue reading
1
What do people get wrong about automation?
26:10
26:10
Toista myöhemmin
Toista myöhemmin
Listat
Tykkää
Tykätty
26:10
On this episode, we ask big questions to debunk prominent myths and misconceptions surrounding automation in customer experience (CX). Questions like: Are automation tools going to replace human agents? Why do up to half of all automation projects fail? Is automation too expensive? Is automation only for the biggest companies? Along the way, we wea…
…
continue reading
1
EP133: 5CQ for Clementine Taylor, Author of SOMETHING ABOUT HER
23:17
23:17
Toista myöhemmin
Toista myöhemmin
Listat
Tykkää
Tykätty
23:17
Shawn and Clementine chat about her debut novel, the feeling of excited dread, coming-of-age love stories, writing stories we want to read, why everyone is so raw, and their fascination with both poetry and apples.
…
continue reading
1
EP132: 5CQ for Marlie Parker Wasserman, Author of INFERNO ON FIFTH
28:10
28:10
Toista myöhemmin
Toista myöhemmin
Listat
Tykkää
Tykätty
28:10
Shawn and Marlie chat about fires, old New York, the richer and poorer classes living together in the city, how people react in emergencies, and how there can be several truths true at the same time.
…
continue reading
1
EP131: 5CQ for Mary Keliikoa, Author of DEADLY TIDES
15:51
15:51
Toista myöhemmin
Toista myöhemmin
Listat
Tykkää
Tykätty
15:51
Shawn and Mary chat about East and West Coast living, keeping a series fresh, building characters, cozy vs. detective fiction and related body counts, being busy women, and collaborating on a short story together.
…
continue reading
1
EP130: 5CQ for Joeseph Souza, Author of THE ANCHORMAN'S WIFE
25:45
25:45
Toista myöhemmin
Toista myöhemmin
Listat
Tykkää
Tykätty
25:45
Shawn and Joe chat about perseverance in writing, getting through the hard times, living with no regrets, Ted Baxter, making up stories about strangers on the street, putting words in the bank, meeting Julia Child and having a child in Hollywood, dealing with the writers' strike and oddball projects.…
…
continue reading
1
How can start-ups achieve the same world-class customer experience as a Fortune 500 company?
26:44
26:44
Toista myöhemmin
Toista myöhemmin
Listat
Tykkää
Tykätty
26:44
On this episode, we discuss how start-ups can deliver exceptional customer experience (CX) with limited resources — and how businesses of all sizes can use these tactics to thrive in a competitive environment. To succeed in the marketplace, start-ups need to provide CX that's seamless, simple and positive. Join us as we discuss how the most success…
…
continue reading
1
EP129: 5CQ for Alan Orloff, Author of SANCTUARY MOTEL
35:07
35:07
Toista myöhemmin
Toista myöhemmin
Listat
Tykkää
Tykätty
35:07
Shawn and Alan chat about his new novel SANCTUARY MOTEL, life in Florida, police ride-alongs, Fish Kitchen, off-brand motels, upcoming anthology projects, and their mutual love of Stephen King.
…
continue reading
1
EP128: 5CQ for Rachel Heng, Author of THE GREAT RECLAMATION
20:18
20:18
Toista myöhemmin
Toista myöhemmin
Listat
Tykkää
Tykätty
20:18
Shawn and Rachel chat about uncovering our origins, library borrowing limits, spending time with writers, MFA programs, and being a teacher of creative writing.
…
continue reading
1
EP127: 5CQ for Matt Singer, film critic and author of OPPOSABLE THUMBS
37:54
37:54
Toista myöhemmin
Toista myöhemmin
Listat
Tykkää
Tykätty
37:54
Shawn and Matt discuss Siskel and Ebert and Matt's new book about the legendary film critics and their impact on movie watching through the years.
…
continue reading
1
EP126: 5CQ for Edward Carey, Artist and Author of EDITH HOLLER
20:05
20:05
Toista myöhemmin
Toista myöhemmin
Listat
Tykkää
Tykätty
20:05
Shawn and Edward chat about books and art, finding inspiration during the pandemic, Edward creating a drawing a day, theater and politics. ABOUT THE AUTHOR: Edward Carey is a novelist, visual artist, and playwright. His previous novels include The Swallowed Man, Little, Alva & Irva, and Observatory Mansions, and an acclaimed series for young adults…
…
continue reading
1
EP125: 5CQ for Author Dale T. Phillips, Author of 87 WAYS TO SELL MORE BOOKS
20:44
20:44
Toista myöhemmin
Toista myöhemmin
Listat
Tykkää
Tykätty
20:44
Shawn and Dale talk about traditional vs. indie publishing, writing inspirations, Stephen King, their mutual appreciation for the Writing Life, and finding your community in the world of writing. ABOUT THE AUTHOR: Dale T Phillips is a New England writer and actor who spent his formative years in Maine, and has lived and worked in a number of differ…
…
continue reading
1
EP124: 5CQ for Lauren J.A. Bear, Author of MEDUSA'S SISTERS
21:40
21:40
Toista myöhemmin
Toista myöhemmin
Listat
Tykkää
Tykätty
21:40
Shawn and Lauren discuss her new novel MEDUSA'S SISTERS, how no one is born evil, shaping young minds, the allure of myths and mythical stories, the roles of siblings, sisters, and birth order, the unfortunate timelessness of blaming the victim, feminism, and the importance of compassion in all things.…
…
continue reading
1
How can brands rethink data security to maintain customer trust?
31:16
31:16
Toista myöhemmin
Toista myöhemmin
Listat
Tykkää
Tykätty
31:16
On this episode, we discuss the connection between cybersecurity and digital customer experience — and how rethinking data security can help maintain customer trust. Listen for the compelling insights of Dr. Dave Chatterjee, associate professor, management information systems at the University of Georgia and Steve Jablonski, vice president of infor…
…
continue reading