Parhaat MGMA Podcastit (2025)

1
Ask MGMA: How to Right-Size Staffing for Value-Based Care vs. Fee-for-Service 14:48

2h ago14:48

14:48

In this episode of Ask MGMA, host Daniel Williams is joined by Cristy Good to break down staffing strategies in primary care—comparing what works in value-based care versus fee-for-service models. They dive into how staffing ratios shift between these models, how technology and care teams play a role, and why benchmarking matters. Cristy also share…

1
MGMA Week in Review: May Job Growth, Public Health Budget Cuts, and 2025 Cost Pressures 19:13

1d ago19:13

19:13

In this episode of the MGMA Week in Review podcast, hosts Daniel Williams and Colleen Luckett highlight key developments shaping healthcare in 2025. They recap powerful moments from the recent MGMA Summit—including a moving story from a trauma survivor—and share the latest data on provider compensation and procedural trends. Also in focus: the stro…

1
Business Solutions: AI's Transformative Power in Healthcare Workflows 23:08

5d ago23:08

23:08

In this episode of the MGMA Business Solutions Podcast, host Daniel Williams sits down with Aaron Reinke, MD, a board-certified family physician and director of clinical informatics. Together, they explore how artificial intelligence and technology are transforming healthcare delivery. With a background in engineering and medicine, Dr. Reinke share…

1
Ask MGMA: How to Right-Size Patient Panels Without Burning Out Your Providers 13:29

7d ago13:29

13:29

In this episode of Ask MGMA, host Daniel Williams and co-host Cristy Good delve into the complexities of panel size management for medical group practices. They discuss the importance of capacity planning, workforce utilization, care team strategy, and burnout prevention. The episode includes practical insights into panel attribution, right-sizing …

1
MGMA Week in Review: Summit Insights, Compensation Strategy, and the Future of Patient Tech 17:57

9d ago17:57

17:57

In this episode of the MGMA Week in Review podcast, hosts Daniel Williams and Colleen Luckett share timely insights on the most pressing issues in healthcare. They cover key takeaways from the MGMA Summit, explore the latest compensation strategies, and highlight innovative trends shaping the connected patient experience. You'll also hear discussio…

1
Member Spotlight: Mentorship and Building Meaningful Connections 31:41

12d ago31:41

31:41

In this episode of the MGMA Member Spotlight Podcast, host Daniel Williams sits down with Dr. Dea Robinson, a healthcare leader with extensive experience in hospital medicine, consulting, and organizational learning. Dr. Robinson shares her career path, insights on physician burnout, the importance of mentorship, and strategies for building meaning…

1
MGMA Week in Review: PTO Policies, Behavioral Health Integration, and Patient Care Enhancement 9:31

14d ago9:31

9:31

In this episode of the MGMA Week in Review podcast, host Daniel Williams shares timely updates on key issues facing medical practices. The episode begins with a look at how organizations are managing paid time off (PTO) and why effective PTO policies are vital to workplace culture and employee retention. It then explores the growing integration of …

1
Ask MGMA: How to Cut Costs and Improve Efficiency in Your Medical Practice 15:14

14d ago15:14

15:14

In this episode, host Daniel Williams talks with senior advisor Cristy Good about practical ways to cut costs and boost efficiency in medical practices. They address key challenges like rising labor, tech, and inflation-driven expenses, and explore solutions such as cloud-based tools, smarter scheduling, strategic outsourcing, and cross-training st…

1
MGMA Insights: Compliance, Consent, and the Psychology of Defiance 33:07

19d ago33:07

33:07

In this MGMA Insights podcast episode, Daniel Williams sits down with Dr. Sunita Sah, a tenured professor at Cornell University and author of Defy. Together, they explore the subtle but powerful psychology behind compliance and informed consent. Drawing from her experiences as a physician and organizational psychologist, Dr. Sah discusses why patie…

1
MGMA Week in Review: AI Trends in Medical Practices, Virtual Care Growth, and Medicaid Cuts 17:30

23d ago17:30

17:30

In this episode of the MGMA Weekend Review, hosts Daniel Williams and Colleen Luckett discuss major trends affecting independent medical practices, including the rise of AI tools that lessen administrative burdens and combat physician burnout. Additionally, they explore the potential impacts of the U.S. House's recently passed Medicaid cuts, urging…

1
MGMA Insights: Aligning Your Mind For Effective Healthcare Leadership 29:20

26d ago29:20

29:20

Author and psychotherapist Britt Frank returns to the MGMA Insights podcast to discuss her new book, Align Your Mind. She and host Daniel Williams explore the power of "parts work," how to navigate the inner critic, manage stress during high-pressure times, and lead yourself with more clarity and compassion. Key Takeaways: 00:45 — Welcoming back Br…

1
Ask MGMA: How AI is Driving Payer Downcoding and What Medical Practices Can Do About It 14:24

28d ago14:24

14:24

In this episode of the Ask MGMA Podcast, hosts Daniel Williams and Christy Good dig into one of the most urgent issues medical practices are facing: payer downcoding and the increasing influence of artificial intelligence in reimbursement decisions. Discover why evaluation and management (E/M) claims are being reduced without medical record review,…

1
MGMA Week in Review: Medicaid Cuts, Medical Gaslighting, and Mental Health Awareness Month 17:25

1M ago17:25

17:25

In this episode of the MGMA Weekend Review podcast, hosts Daniel Williams and Colleen Luckett discuss a range of pressing healthcare industry topics. The episode starts with an in-depth look at the proposed GOP budget plan that could significantly cut Medicaid funding, putting millions of Americans at risk of losing healthcare coverage. This is fol…

1
Business Solutions: Is Medicine Still a Calling? Insights from Physician Purpose and Satisfaction 22:54

1M ago22:54

22:54

In this episode of the MGMA Business Solutions Podcast, host Daniel Williams sits down with Helen Falkner, Regional Vice President of Recruiting at Jackson Physician Search, and Dr. Miechia Esco, Chief Medical Resource Officer at Locum Tenens.com. Based on a groundbreaking report titled "Is Medicine Still a Calling?", the discussion explores physic…

1
Member Spotlight: Dave Jenkins on Behavioral Health, Staffing and Lifelong Learning 21:40

1M ago21:40

21:40

In this episode, host Daniel Williams speaks with Dave Jenkins, healthcare executive at Cone Health and adjunct faculty at Winston-Salem State University. Jenkins shares his journey into healthcare leadership, the operational dynamics at Cone Health, and the evolving challenges in behavioral health. He dives into the critical role of technology, wo…

1
MGMA Week in Review: Healthcare Staffing Issues, Crisis Leadership, and Cybersecurity in Healthcare 18:57

1M ago18:57

18:57

In this episode of the MGMA Week in Review podcast, hosts Daniel Williams and Colleen Luckett cover key healthcare headlines, from the ongoing shortage of medical assistants and tips to close staffing gaps, to the leadership lessons in crisis response and fallout from the Change Healthcare cyberattack. They also share findings on nurse retention fr…

1
Member Spotlight: Robin Fagala Wins Maternal Health Grant for Arkanas 25:45

1M ago25:45

25:45

This episode of the MGMA Member Spotlight Podcast features Robin Fagala, Practice Manager at Conway OBGYN in Arkansas. Discussing her groundbreaking advocacy for maternal health, Fagala shares her journey of addressing critical healthcare challenges, securing increased Medicaid reimbursements, and ultimately helping to secure a $17 million federal …

1
Ask MGMA: Why Mission, Vision and Values are the Foundation of Your Culture Playbook 14:13

1M ago14:13

14:13

In this episode of Ask MGMA, Daniel Williams and Cristy Good explore how medical practices can align their teams and leadership around a shared purpose by developing clear mission, vision, and values (MVV). They introduce MGMA’s new MVV Checklist and Culture Playbook, designed to help practices navigate change, improve engagement, and retain top ta…

1
MGMA Week in Review: Addressing Burnout and Enhancing Patient Experience 19:22

1M ago19:22

19:22

In this episode of the MGMA Week in Review podcast, hosts Daniel Williams and Colleen Luckett discuss the critical issue of burnout among healthcare administrators and clinicians, stressing the importance of a mindset shift to combat repetitive negative thinking (RNT). They highlight insights from Steve Brewer's article on burnout and Barbara Frede…

1
MGMA Insights: The Psychological Impact of Burnout 26:01

2M ago26:01

26:01

In this episode of the MGMA Insights Podcast, host Daniel Williams sits down with Steve Brewer, Chief Operating Officer of GI Associates, to explore a critical issue facing healthcare professionals: the psychological impact of burnout. Through an in-depth conversation, Brewer shares insights from his personal experience and research, challenging ho…

1
MGMA Insights: Building Effective Administrative Structures in Medical Practices 29:34

2M ago29:34

29:34

In this episode of the MGMA Podcast, Daniel Williams, Senior Editor, sits down with Dawn Plested, an MGMA consultant, and contributor to the MGMA book Advanced Strategy for Medical Practice Leaders: Operations Management Edition. In the discussion, Dawn talks about the importance and impact of administrative structures in medical practices. Dawn al…

1
MGMA Week in Review: Cybersecurity, Direct Primary Care, Patient Trust, Medical Debt, and AI in Claims Processing 16:25

2M ago16:25

16:25

In this week's MGMA Week in Review, hosts Daniel Williams, Senior Editor at MGMA, and Colleen Luckett, Editor and Writer at MGMA, discuss significant developments in the healthcare industry. Key topics include proposed updates to the HIPAA security rule, essential dos and don'ts for adopting a direct primary care model, the importance of digital co…

1
Business Solutions: Balancing the Financial and Human Side of Outsourcing RCM 25:06

2M ago25:06

25:06

What does successful RCM outsourcing look like in 2025? In this episode, Daniel Williams speaks with Chuck Rackley and Marvin Luz of Greenway Health about the evolution of revenue cycle outsourcing — from transactional support to fully integrated partnerships that deliver performance, accountability, and improved patient financial experiences. Chuc…

1
MGMA Insights: How Burnout and Remote Work Are Reshaping Healthcare Leadership 19:59

2M ago19:59

19:59

Guest: Lauren Howard, CEO, Clinical Operations Group | CEO, LBee Health | Founder, ElleTwo Host: Daniel Williams, Senior Editor, MGMA Summary: In this episode, Lauren Howard shares how her personal experience with burnout inspired the creation of virtual mental health resources. She discusses why toxic work cultures persist, how remote work reshape…

1
MGMA Weekend Review: Private Equity in Healthcare, Physician Work-Life Balance, and the Trump Tariffs 13:08

2M ago13:08

13:08

In this episode of the MGMA Weekend Review, hosts Daniel Williams and Colleen Luckett discuss the latest healthcare industry news, including the impact of private equity on medical trainees, strategies to keep physicians offline during vacations, challenges in physician compensation, and the potential impact of new tariffs on medical practices. The…

1
Navigating Healthcare Costs: Evaluating In-House Financing Plans and Third-Party Financing Partners 18:01

2M ago18:01

18:01

In this episode of the MGMA Business Solutions Podcast, host Daniel Williams welcomes back Claude Royster, VP and GM of Health and Wellness at CareCredit and Synchrony. Claude shares insights on how rising healthcare costs are impacting patient decision-making and practice operations. He highlights why evaluating in-house financing solutions and ex…

1
Women in Healthcare: Jill Arena on Elevating Financial Literacy Among Physicians 36:49

2M ago36:49

36:49

Episode Overview: In this episode, MGMA consultant Adrienne Lloyd sits down with Jill Arena, a nationally recognized expert in medical practice operations, to discuss the growing need for financial fluency among physicians. Jill shares insights from her work with the Physician Leadership Project and offers practical strategies for improving financi…

1
MGMA Week in Review: Chatbot Adoption, Stress Awareness Month, and Pharmaceutical Tariffs 19:42

2M ago19:42

19:42

In this week’s MGMA Week in Review podcast, cohosts Daniel Williams and Colleen Luckett explore the tech and trends shaping the future of medical group practices. From AI chatbots transforming patient communication to new research on stress in the healthcare workforce, we cover actionable insights, policy shifts, and human-centered stories from the…

1
MGMA Insights: Julia Rosen on Advancing Healthcare IT for Medical Groups 27:25

2M ago27:25

27:25

In this episode of MGMA Insights, Senior Editor Daniel Williams is live in studio with Julia Rosen, MGMA’s new Senior Vice President of Information Technology, to explore the dynamic intersection of technology and patient care in today’s healthcare landscape. Julia shares her unconventional journey from studying English to leading major IT initiati…

1
MGMA Week in Review: AI Compliance, Clinician Burnout, and Prior Authorization in 2025 Healthcare 18:23

2M ago18:23

18:23

Hosted by Daniel Williams and Colleen Luckett, this episode of MGMA Weekend Review addresses issues in healthcare concerning AI compliance and clinician burnout. Drawing insights from the 2025 HIMSS Global Conference, the hosts discuss challenges and best practices for integrating AI within HIPAA constraints. The episode also highlights the importa…

1
Member Spotlight: Evolution of Women’s Health and Primary Care with Katie Komaridis 20:18

3M ago20:18

20:18

In this episode of the MGMA Member Spotlight Podcast, host Daniel Williams sits down with Katie Komaridis, Senior Manager at ECG Management Consultants, to discuss the evolving landscape of primary care, the challenges facing women’s health services, and the impact of project management on healthcare operations. Katie shares key takeaways from the …

1
Ask MGMA: Digitizing Employee Records – Compliance, Security, and Best Practices for Healthcare Administrators 13:46

3M ago13:46

13:46

In this episode of Ask an Advisor, hosts Daniel Williams and Christie Good delve into the topic of transitioning from paper to digital employee records for practice administrators. They explore the absence of federal laws requiring paper copies, highlight state-specific regulations, and discuss best practices for securing digital files, ensuring le…

1
MGMA Week in Review: Cybersecurity Updates, Patient Loyalty, and Shifts in Incentive Pay 18:23

3M ago18:23

18:23

In this episode of MGMA Week in Review, hosts Daniel Williams and Colleen Luckett explore pressing issues impacting healthcare practices today. The episode opens with insights from the Colorado HIMSS Advocacy Day Breakfast, where Colleen shares the latest updates on healthcare cybersecurity and the growing need for vigilance against data breaches a…

1
MGMA Insights: Discovering the Power of Human Connection with Rob Lawless 23:12

3M ago23:12

23:12

In this episode of MGMA Insights Podcast, host Daniel Williams sits down with Rob Lawless, founder of Rob's 10k Friends LLC and an upcoming keynote speaker at the MGMA Financial Conference. Rob shares his extraordinary mission to meet 10,000 different people for one hour each, exploring the profound value of human connection. This episode offers me…

1
Bonus Episode: Women in Healthcare Leadership on the Importance of Mentorship and Networking 27:48

3M ago27:48

27:48

In this episode, MGMA editor and writer Colleen Luckett talks with women leaders Cheryl Mongillo, MBA; Delores McNair, MHA, ASCP; and Paola Turchi, MSHCA, FHFMA, CPC, FACMPE who discuss their experiences with mentorship, leadership, and the value of networking in professional growth. Paola shares her journey and the importance of building connectio…

1
MGMA Week in Review: Prior Authorization Cuts, Workplace Happiness, EHR Updates, and Mental Health System Reforms 18:33

3M ago18:33

18:33

In this episode of MGMA Weekend Review podcast, senior editor Daniel Williams and co-host Colleen Luckett discuss key healthcare topics. They begin by highlighting OptumRx's decision to eliminate prior authorizations for around 80 drugs, followed by a segment on the importance of workplace happiness, featuring a case study from Lanco Medical Group.…

1
MGMA Insights: Navigating Strategic Medical Equipment Acquisition 19:43

3M ago19:43

19:43

In this episode of the MGMA Insights Podcast, host Daniel Williams sits down with Les Jebson, Regional Administrator at Prisma Health, to unpack the critical challenge of medical equipment acquisition. Jebson brings a wealth of experience from both private and academic healthcare settings, offering medical practice leaders a comprehensive guide to …

1
MGMA Week in Review: Physician Job Satisfaction, HHS Layoffs, and Cybersecurity in Healthcare 19:11

3M ago19:11

19:11

In this episode of the MGMA Week in Review podcast, hosts Daniel Williams and Colleen Luckett discuss the importance of measuring physician job satisfaction and engagement, the impact of recent HHS layoffs, strategies for addressing rising healthcare costs, a personal story about a physician's terminal diagnosis, cybersecurity strategies for health…

1
MGMA Insights: Roben Farzad On How To Stay Ahead of Innovation in Healthcare 33:16

3M ago33:16

33:16

In this episode of the MGMA Podcast, host Daniel Williams speaks with Roben Farzad, a seasoned journalist, broadcaster, and host of Public Radio’s Full Disclosure. Roben is a keynote speaker at MGMA’s Financial Conference in April, where he will present "Disrupt or Be Disrupted: The Tech and Business Trends You Need to Know." In this discussion, Ro…

1
MGMA Insights: How to Maintain Service Excellence in Healthcare Amid Staffing Challenges 23:17

3M ago23:17

23:17

In this episode of the MGMA Insights Podcast, host Daniel Williams welcomes back Kristin Baird, CEO of Baird Group and a nationally recognized expert in patient experience, leadership, and healthcare culture. They discuss the ongoing staffing challenges in healthcare and provide actionable strategies for maintaining high service standards, even dur…

1
MGMA Week in Review: Workplace Safety, Staffing Challenges, and the No Surprises Act 18:19

3M ago18:19

18:19

In this MGMA Week in Review episode, hosts Daniel Williams and Colleen Luckett tackle key healthcare challenges, including rising workplace violence against healthcare workers, staffing shortages, and setbacks to the No Surprises Act after CCIIO layoffs. They also share insights from HIMSS 2025, discuss findings from the HIMSS Cybersecurity Survey,…

1
MGMA Member Spotlight: Mastering Employee Engagement in Modern Healthcare with Jason Raidbard 35:06

3M ago35:06

35:06

In this episode of the MGMA Member Spotlight podcast, host Daniel Williams sits down with Jason Raidbard, Executive Administrator for the University of Chicago's Ophthalmology and Visual Science Department, to explore the critical challenges of employee engagement in today's hybrid work environment. Drawing from his extensive experience in healthca…

1
Women in Healthcare: Kripa Krishnan on Navigating Leadership, Sponsorship, and Career Growth 33:36

4M ago33:36

33:36

In this episode of the Women in Healthcare podcast, host Adrienne Lloyd talks with Kripa Krishnan, Vice President of Operations at Northwestern Memorial Healthcare. They discuss Kripa's extensive career journey from public health to executive leadership, the importance of mentorship and sponsorship, and how to find and utilize your strengths in lea…

1
Bonus Episode: Insights from MGMA's Black Healthcare Leaders Resource Group 26:29

4M ago26:29

26:29

[Editor's Note: Please checkout the full article on MGMA.com] In this special bonus episode of the MGMA Insights podcast, host Colleen Luckett speaks with healthcare leaders Kem Tolliver, FACMPE, CPC, CMOM, Shawntea "Taya" Gordon, MBA, FACMPE about the formation of MGMA's Black Healthcare Leaders Resource Group. They discuss the emotional experienc…

1
MGMA Week in Review: AI Denials, Financial Strategies for Physicians, and Productivity Trends in 2024 16:28

4M ago16:28

16:28

In this episode of the MGMA Week in Review podcast, hosts Daniel Williams and Colleen Luckett discuss key healthcare topics, including AI-driven insurance denials, financial strategies for physicians, automation in insurance verification, the importance of employee handbooks, physician productivity trends, and provider compensation insights. Episod…

1
MGMA Insights: Fostering an Entrepreneurial Mindset with Tim Hines 25:46

4M ago25:46

25:46

In this episode of the MGMA Insights Podcast, host Daniel Williams sits down with Tim Hines, a seasoned marketing executive and author, to discuss how adopting an entrepreneurial "starter mindset" can supercharge the operations of medical practices. Tim shares his personal journey of developing an entrepreneurial spirit and how medical practice lea…

1
MGMA Insights: The Leadership Skills Every Healthcare Team Needs to Succeed 31:33

4M ago31:33

31:33

In this episode of the MGMA Insights podcast, host Daniel Williams sits down with Dr. Leon Moores, a pediatric neurosurgeon, military veteran, and author of the book "All Physicians Lead." Dr. Moores shares his unique perspectives on the critical role of physician leadership in healthcare and provides practical strategies for developing essential l…

1
MGMA Week in Review: UnitedHealth Group Buyouts, Online Presence Tips, and Data Overload 20:37

4M ago20:37

20:37

In this episode of the MGMA Week in Review podcast, hosts Daniel Williams and Colleen Luckett discuss a range of topics affecting the healthcare industry. They begin with UnitedHealth Group's voluntary buyout offers to 30,000 employees amid financial uncertainty and regulatory pressures. The episode also highlights the importance of maintaining a h…

1
MGMA Insights: Storytelling in Healthcare Leadership with Kelly Swanson 36:09

4M ago36:09

36:09

In this episode of the MGMA Insights Podcast, host Daniel Williams sits down with award-winning storyteller, comedian, and motivational speaker Kelly Swanson to discuss the power of storytelling in healthcare leadership. In this conversation, Kelly shares how medical practice leaders can use storytelling to reframe stress, connect with patients and…

1
MGMA Member Spotlight: Navigating Patient Financial Responsibility with Julie Mobley 29:09

4M ago29:09

29:09

In this episode of the MGMA Member Spotlight Podcast, host Daniel Williams welcomes Julie Mobley, the founder of Gemstone Consulting and the practice administrator at Coleman Internal Medicine in North Alabama. Julie is set to speak at the upcoming MGMA Operations Conference in Las Vegas, where she will be addressing the topic of navigating patient…

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