Stay informed on the latest news & trends in systems, servers, AI, IoT, Laptops, CPU, cloud, and more with the Ingram Micro Business & Technology Solutions Podcast.
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Want to be the first to know about new technology before it becomes mainstream? Whether you’re an IT professional, CIO, an investor in tech companies, or even a computer science student, this podcast will bring you the information you need to stay relevant and be successful in the tech industry from some of the top people and companies in the world. Episodes will feature topics such as IoT, cloud evolution, augmented reality, the future of artificial intelligence, improving ROI and more.
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Bringing you IT Channel industry discussions from leading experts in Cloud, Security, Datacenter and more.
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The Ingram Micro Advisor podcast features real conversations about technology with in-depth, educational content for VARs and MSPs looking to expand their practices, improve ROI and stay informed.
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Unpacking AI PCs and their use cases
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AI PCs are no longer only talk and discussion—they’re here, and they’re ready to support and serve the modern workforce. Shelby Skrhak speaks with Jay Giron, senior manager for Solution Design & Services, and Jason Minchen, technical enablement engineer for Solution Design & Services, both of Ingram Micro, about: The definition of an AI PC and the …
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Ep.8 | Unleashing the Power of Lenovo ISG: A Deep Dive into the Ingram Micro Solutions Centre
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In this latest Ingram Micro Business & Technology Solutions episode, Bill Tirpkos sits down with industry experts Ayon and Roger to discuss the cutting-edge capabilities of Ingram Micro’s Solutions Centre in Mississauga, Ontario, Canada. This episode dives into the comprehensive services offered by Ingram Micro for Lenovo ISG products, delivering v…
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Exploring Ingram Micro’s NIST framework
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Every partner's needs are unique, and that’s why Ingram Micro is dedicated to delivering timely and effective solutions based on specific partner needs while providing expertise at every angle. Shelby Skrhak speaks with Adam Bellows, executive director and category leader of networking and security at Ingram Micro, about: The current network securi…
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Unpacking The Importance of Exposure Management
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38:18
Do you know every inch of your attack surface? How much access do each of your employees hold? Does it go beyond their required role responsibilities? All important questions that boil down to one main one: Does your company have healthy cybersecurity hygiene? Shelby Skrhak speaks with Greg Goetz, vice president of global strategic partners & MSSPs…
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Unpacking Digital Financing with Ingram Micro
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Digital financing brings the ease of B2C checkouts to B2B by giving partners the power to provide options to their consumers, all without leaving Ingram Micro Xvantage™. What does it take to make that happen? Shelby Skrhak speaks with Melanie Delvalle, director of digital finance, and Roben Howery, director of product management—digital solutions, …
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Exploring Alternative Data Center Solutions
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VMware may be the industry standard, but there are other options to explore while Broadcom’s acquisition details straighten out in the next few months. Shelby Skrhak speaks with Carol Wright, technical enablement architect at Ingram Micro, about: The ripple effect of Broadcom's VMware acquisition Alternative data center solutions for partners How I…
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Unpacking how to prepare for Wi-Fi 7
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Wi-Fi 7 is on its way, and with it comes bigger, better, faster experiences across multiple industries—now is the time to prepare and lay the foundation for an optimal Wi-Fi 7 integration process. Shelby Skrhak speaks with Dan Stewart, senior technical enablement engineer at Ingram Micro, about: The definition of Wi-Fi 7 and what to expect Which in…
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How Ingram Micro’s Services team is fostering AI adoption
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Copilot is the answer to the age-old question, “Do I have to read through this entire week-long email chain?” With Microsoft's Copilot, the answer is no. The only question now is: What are you going to do with all that free time? Shelby Skrhak speaks with Paul Hager, vice president of services at Ingram Micro, about: Practical daily uses for Micros…
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Exploring Dell’s Client Peripherals
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Equipping ourselves with top-notch, hybrid friendly equipment and devices is more and more of a key priority as hybrid environments increase in popularity—Dell is going the extra mile with client peripherals for a smooth experience. Shelby Skrhak speaks with Tracey Garza, client peripherals channel lead—North America at Dell Technologies, about: De…
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Unpacking Sophos offerings for MSPs
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MSPs have a wide range of options when it comes to cybersecurity support, but more choices do not always guarantee a positive outcome. Sophos simplifies that process by providing a unified experience backed by top-notch support. Shelby Skrhak speaks with Marc Yap, senior channel account executive at Sophos, about: Why Sophos is an MSP friendly cybe…
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What to know for a successful Windows 11 upgrade
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Windows 11 offers a host of advancements designed to aid end users from backend operations to frontend daily use with heightened security and AI integration. With Windows 10 end of support fast approaching, it pays to be prepared—do you have a transition plan? Shelby Skrhak speaks with Rob McGilvrey, Americas specialist—Windows Pro & Modern Endpoin…
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The Power of Red Hat’s Ansible Automation Platform
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You can’t embrace AI without embracing the automation conversation, and Red Hat has been on those frontlines long enough to offer an automation service that created an entirely new standard others now aim to meet. Shelby Skrhak speaks with Juan Dewar, global partnership director, and Dafne Mendoza, principal product manager for Ansible, both of Red…
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Unpacking the Importance of API Visibility
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API security is critical for delivering a positive end-user experience, and no one understands that better than F5—from clearer API visibility to leveraging AI, they’re on the case. Shelby Skrhak speaks with Michael Abbatoy, senior distribution account manager at F5, about: API management and providing clearer visibility Supporting organizations th…
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Marketplaces don’t have to be confusing, and developing a cross-platform doesn’t have to be overwhelming—Ingram Micro is here to provide a streamlined experience for partners and end users. Eric Kohl, vice president of networking and security, and Cheryl Rang, vice president of technology solutions, both of Ingram Micro, chat about: Predictions for…
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How Ingram Micro Supports Cybersecurity Providers
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Ingram Micro aims to provide a B2C experience for our world's B2B brands so partners can spend more time selling and interacting and less time transacting. Eric Kohl, vice president of networking and security, and Cheryl Rang, vice president of technology solutions, both of Ingram Micro, chat about: Vendor acquisitions in response to complex securi…
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How Barco Elevates Hybrid Meetings
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Hybrid meetings aren’t going anywhere, and the call for unified experiences and meeting tech isn’t lessening either—the software that offers the most cohesive environment wins. Shelby Skrhak speaks with Dan Root, head of global strategic alliances at Barco, about: The benefits of Barco and Microsoft’s collaboration How vendors are leveraging optimi…
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Embracing the shift from Windows 10 to 11
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The move to Windows 11 is in full swing, and Ingram Micro representatives are ready to assist as end users begin to make the shift. Shelby Skrhak speaks with Nickolas Walker, technical accountant manager II, and Aaron Cox, manager of cloud delivery—sales & account management, both of Ingram Micro, about: Transitioning from Windows 10 to 11 How Copi…
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The Power Of Security and Scalability
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The need for effective cloud-native transitions continues to rise, and there is no shortage of options. But are they secure and scalable? Red Hat and Palo Alto Networks meet those requirements, and both hold the title of “industry-leading” across infrastructure and security—they have you covered. Shelby Skrhak speaks with Cameron Skidmore, global p…
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Exploring Pain Points In Hybrid Work Environments
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We’ve all felt the pinch of hybrid model pain points in one form or another—from lagging video to audio issues to accessibility challenges, there is no shortage of struggles. With the right moves, companies can address these issues and meet end users where they’re at. Shelby Skrhak speaks with Paul Barnas, senior category acceleration executive, an…
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Navigating Business Transformation
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Business transformation is a constant aspect of business ownership and entrepreneurship, and it’s not always a straightforward path—Ingram Micro partners are prime examples of what it means to adapt. Nina Buik speaks with Sam Barhoumeh, founder & CEO of Ready, about: Ingram Micro’s transformation over the last 10 years Sam’s tips for successful bus…
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Unpacking Samsung Tab Active Devices
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What makes a tablet the ultimate partner for productivity? Samsung cracked that code with their newest line of Tab Active devices, built to serve a variety of environments with top-notch capabilities and security measures. Shelby Skrhak speaks with Kent Bailey, training strategy lead, and Ken Douglas, B2B go-to-market product manager, both of Samsu…
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Exploring the Impacts of Harman AV Products
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AV products have a place in most corporate settings today, but as they continue to evolve, the use cases evolve with them. From the courtroom to the classroom, Harman is helping their partners deliver impactful experiences and get results. Shelby Skrhak speaks with Blake Jackson, sr. director of North America V&C sales at Harman, about: Harman’s im…
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Unpacking Consumer TV Innovation and Evolution
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Do you remember your first TV? If so, it was probably a squat, heavy, somewhat cumbersome unit that may be still sitting in your garage somewhere. Consumer TV has come a long way and still has strides to make. Shelby Skrhak speaks with Anthony Moliterno, AV support engineer at Brawn Consulting, about: The humble beginnings of consumer TV The rise o…
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How AI Reduces Time Consuming Tasks
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AI continues to evolve with new and exciting use cases designed to make end-user workflows smoother, lives easier and to support a more efficient future. Cisco—and Ingram Micro—are right on the front lines of those pursuits. Shelby Skrhak speaks with Matthew White, sr. business transformation engineer, Dan Stewart, sr. business transformation engin…
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How to Train AI with AWS
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GenAI is the next level up from general AI. GenAI goes beyond analyzing and steps into the role of creator, becoming a vessel for creative expression. AWS recognizes the need for LLM training to achieve these feats and provides ample resources for their partners. Shelby Skrhak speaks with Sergio Gordon, sr. AWS technical consultant at Ingram Micro,…
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Unpacking Digital Transformation in Healthcare
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Healthcare workers are leaving in droves, and adding complicated new systems to the mix does not help matters. It takes a dedicated hand to apply digital transformation without friction, and Honeywell is up to the challenge. Shelby Skrhak speaks with Will Mobley, product marketing manager, healthcare at Honeywell, about: How Honeywell has invested …
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How Cisco Supports SMB Digital Transformation
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SMB is the fastest-growing segment in the industry right now, and Cisco is on track to meet those companies where they’re at with simplified solutions and transparent messaging. Shelby Skrhak speaks with Jeff Barnhart, experience manager—global SMB sales at Cisco, and Robert Young, technology consultant II at Ingram Micro, about: Cisco's new SMB sp…
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How Samsung Provides No-Stress Digital Signage
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Brands are not starved for choice in the digital signage space—but there are a few key elements most providers lack. Samsung offers an all-in-one package designed for ease of use and dynamic displays, all while staying cost effective. Devaughn Bittle and Patrick Cash chat with Jonathan Brawn, principal at Brawn Consulting, about: The basic building…
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The value of pre and post sale support
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Even the best tech solutions can fall flat without the proper support. Eaton is on a mission to serve end users with the best pre- and post-sale support available to match the high quality of their solutions. Shelby Skrhak speaks with David Cradeur, connectivity enablement & distribution infrastructure sales manager at Eaton, about: The importance …
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The value of co-selling with AWS
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If you don’t know how to use the tools available to your team, you could be missing out on the full scope of growth possibility. AWS and Ingram Micro are here to bridge that gap and help your business excel. Shelby Skrhak speaks with Ryan Patterson, sr. partner development manager, and Michael O'Brien, category acceleration executive, both of Amazo…
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Unpacking Microsoft and Intels Partnership
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Multiple brands and companies are scrambling to get ahead or stay on pace with the AI boom, but no one’s investing quite like Intel and Microsoft. Devaughn Bittle, Patrick Cash and Kevin Fraser chat with Eric Chong, enterprise client technical sales specialist at Intel, and James Coombs, partner sales executive at Microsoft, about: How Microsoft is…
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How Ingram Micro Supports Business Transformation
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33:58
Digital transformation isn’t a replacement for high-touch sales and lead nurturing, but those critical functions become easier with automation and AI handling backend processes. It all has to come down to end-user experience. Shelby Skrhak speaks with Nicole Dziedzic, director of customer success, and Peter Graber, category leader for Cisco, both o…
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The Value of Post-sale Motion
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38:34
Microsoft Teams Rooms is getting the AI treatment, but that’s not where it ends. CoPilot recently hit the scene across all Microsoft 365 applications, and it’s only the beginning. Shelby Skrhak speaks with Amanda Stewart, Teams Rooms specialist at Microsoft Teams Rooms, about: How Microsoft leverages AI across multiple applications Why it’s importa…
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How Red Hat Adapts to AI Platform Expectations
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AI isn’t going anywhere, and it’s been around longer than you think. The Red Hat teams have had their fingers on the pulse of AI for the better half of a decade and aren’t slowing down now. Shelby Skrhak speaks with Will McGrath, sr. principal marketing manager, AI at Red Hat, about: What Red Hat brings to the AI table How AI partners support a coh…
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Unpacking the Value of AWS Starter Kits
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Breaking into the cloud can be intimidating, but partners don’t have to do it alone. AWS starter kits are here to support those first steps into the cloud space or offer additional aid after a migration. Shelby Skrhak speaks with David Johnson, technical consultant, and Faraz Ali, category development executive, both of Ingram Micro, about: AWS clo…
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Unpacking Jabra Elite Earbud Designs
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Earbuds have come a long way from uncomfortable, cord-twisting annoyances—today, there is a wide range of options for every ear, and Jabra is a top designer of comfortable, durable earbuds. Shelby Skrhak speaks with Michelle Ritz, product marketing manager, North America at Jabra, about: Jabra Elite 8 Active Earbuds features and upgrades Prioritizi…
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The Evolving Logic of Work with Logitech
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23:48
Logitech has been a household name for decades, but their contributions stretch beyond mice and keyboards—they’re on the frontlines of enabling hybrid workers with customizable, adaptable products. Shelby Skrhak speaks with Rick Barbosa, account manager, U.S. distribution at Logitech, about: Embracing the “new” logic of work Customization and produ…
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Making Environments Smart with Cisco
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Smart devices have made waves in residential properties, but what about industrial-grade smart environments built for business optimization and energy reduction? Shelby Skrhak speaks with Dan Stewart, sr. solutions center engineer at Cisco, about: What it means to have a smart environment How smart devices fit into the business space How an IoT env…
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Exploring Windows 11 Pro for Education
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Education is one of the most important sectors out there and one of the most vulnerable—in response to the increasing need for functional edtech, Microsoft is on the case to deliver simple, flexible, secure software and hardware for students and educators. Shelby Skrhak speaks with Kelly Jones, education partner development manager at Microsoft Edu…
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How Cisco XDR Leverages Prioritized Threat Detection
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Avoiding information overload when hunting for threats can mean the difference between a missed opportunity for early detection and preventative action. The right XDR should be up to the task of prioritized alerts. Shelby Skrhak speaks with Tom Mann, sr. solutions center engineer at Ingram Micro, about: The definition of XDR Cisco's XDR solution an…
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Simplifying Computer Peripherals With Adesso
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The hunt for computer peripherals can be daunting, but Adesso has it down to a science with a library of accessories built with each unique use case in mind. Shelby Skrhak speaks with Alan Rosenbaum, manufacturer's representative at Adesso, about: Adesso’s offerings and priorities The complexities of mouse and keyboard shopping The range of webcams…
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Modernizing Security Portfolios
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Threats are advancing, and security measures must follow suit. Palo Alto Networks is on the case for providing a top-of-class security portfolio designed to combat modern threats. Shelby Skrhak speaks with Kevin Hallmark, distribution business manager at Palo Alto Networks, about: Palo Alto Networks’ origin and mission How today's firewalls are bet…
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How Sonicwall Approaches Holistic Cybersecurity
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What does it take to protect digital assets in today’s increasingly volatile threat landscape? It starts with finding the right partner with the right portfolio. Devaughn Bittle, Patrick Cash and Kevin Fraser chat with Michelle Ragusa-McBain, vice president of global channels at SonicWall, about: Cybersecurity threats and trends in 2023 SonicWall's…
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How To Meet Clients Where They’re At With AWS & IBM
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What do you get when you combine two titans of the industry with a global distributor, all committed to benefiting their end users? Razor-sharp collaboration, compounded value and satisfied customers. Shelby Skrhak speaks with Marc Lobree, senior partner development manager at Amazon Web Services (AWS), Laurent Haccoun, vendor business manager at I…
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How Ingram Micro Approaches Transactional Unity
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26:53
Backend procedures are just as important to customer experience as frontend workflows. Customers care about transaction quality, yes—but knowing that the company you’re supporting has positive, sustainable practices behind the scenes builds more trust and business. Devaughn Bittle, Patrick Cash and Kevin Fraser chat with Paul Hager, vice president …
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The Importance of Transparency in Generative AI
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AI isn’t magic, but it’s pretty close. And like all semi-magical creations, it needs regulations and precautions to keep it safe and usable en masse. Shelby Skrhak speaks with Paul Zikopoulos, vice president, IBM Technology Sales— Skills Vitality & Enablement at IBM, about: How IBM approaches safety in AI Why trust is the ultimate license to operat…
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Getting the best of casual gaming with IOGEAR
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Gaming gear is ever-advancing, and IOGEAR is on the cusp of those innovations, providing flexible, accessible gear ideal for casual gamers. Shelby Skrhak speaks with Marco Ordaz, product manager at IOGEAR, about: IOGEAR’s leading gaming gear How the KeyMander 2 leans into accessibility The duality of the gaming KVM integration To join the discussio…
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The Importance of Regaining Work-Life Balance
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Understanding where we want to go is the first step to knowing what we need to do today—this principle applies to both work and life and can help shape better business outcomes. Devaughn Bittle, Patrick Cash and Kevin Fraser chat with AnnMarie Santamarina, Coach and Speaker, about: Regaining work-life balance in IT The benefits of Ingram Micro comm…
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The Value Of Post-Sale Motion
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Pre-sale is no longer the most delicate time in a sales process—post-sale action is just as critical for retention, and that means providing a stellar customer experience. Shelby Skrhak speaks with John Calhoun, channel account executive at Cisco/Ingram Micro, about: Turning CX into a profit center vs. a cost center Why a post-sales motion is impor…
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How Schneider Electric Approaches Managed Power
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What is key in management software and services? Flexibility, accuracy, consistency. Schneider Electric goes the extra mile to provide first-class support and platforms for customers with sustainable practices at the forefront. Devaughn Bittle, Patrick Cash and Kevin Fraser chat with Joe Treadwell, national account manager at Schneider Electric, ab…
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