He bet on voice AI when no one else did. Now he has $1M+ customers & $100M raised. | Ankit Jain, Founder of Infinitus

A Product Market Fit Show | Startup Podcast for Founders

Ankit left his job as a VC to launch a Voice AI platform—back in 2018! It wasn't the voice AI of today. The first demo sounded like a robot. But still, he convinced large enterprise customers in the healthcare space to try it out. He found a highly manual, call intensive workflow in the back office and autoamted it using AI.
Years later, he's raised $102M and has dozens of large $1M+ enterprise customers using the product. He talks about how he started it, how he saw the AI opportunity so early on, and how he found a way to lock in champions that pushed his product inside large enterprises.
Why you should listen:

• Why the search for product-market fit never stops.
• How to build trust with enterprise customers.
• How to get champions to fight battles for you and win enterprise deals.
• Why even successful startups are never straight lines up and to the right.

Keywords
product-market fit, AI in healthcare, automation, conversational AI, startup challenges, scaling, founder advice, technology evolution, compliance, trust in AI
Timestamps
(00:00:00) Intro
(00:02:01) How it all started
(00:06:29) Automating Insurance Calls
(00:16:37) Landing the first customers
(00:22:02) Giving your persona phone number to early users
(00:27:43) Landing large enterprise customers
(00:33:45) Getting Early Adopters to Believe
(00:36:34) Finding Product Market Fit
(00:38:04) One Piece of Advice
Send me a message to let me know what you think!

Luvut

1. He bet on voice AI when no one else did. Now he has $1M+ customers & $100M raised. | Ankit Jain, Founder of Infinitus (00:00:00)

2. How it all started (00:02:01)

3. Automating Insurance Calls (00:06:29)

4. Landing the first customers (00:16:37)

5. Giving your persona phone number to early users (00:22:02)

6. Landing large enterprise customers (00:27:43)

7. Getting Early Adopters to Believe (00:33:45)

8. Finding Product Market Fit (00:36:34)

9. One Piece of Advice (00:38:04)