Controlling the Controllable with Haley Andrews

Agency Nation Radio

On this episode of Agency Nation Radio, we meet Haley Andrews, vice president of Gaines Insurance Agency in El Dorado Hills, California. Growing up in a family where insurance was a topic of conversation at the dinner table, Andrews' future in insurance was written in the stars. After earning a degree in business with a concentration in insurance and risk management from Sacramento State University, Andrews accepted an internship from Nationwide. However, a few years later, she answered the call from her father, Ted Gaines, to join the family agency. Since then, Andrews has become involved in local associations, serving as president of Independent Insurance Agents of Sacramento (IIAB Sacramento) in 2023. This year, she is serving as the Northern California director on the board of the Independent Insurance Agents of California (IIAB Cal). However, operating in California has its challenges. “It’s not so sunny and beautiful here in California when it comes to insurance,” Gaines says. “Nevertheless, our agency works well as a team by constantly communicating how we can be dynamic to meet our client’s needs,” she says. “The key for us is to always work together and just focus on what we can control: our attitude and how we work with our clients.” Agency Nation Radio is where insurance professionals turn on the mic and share unscripted stories about leadership, technology, marketing, success, and failure—stories that helped make them the professionals they are today. From Main Street USA to the pages of Independent Agent magazine—we've got the stories you want to hear. For more, catch Agency Nation Radio on your favorite streaming platform or visit iamagazine.com/podcasts. Gaines was also featured in the October issue of Independent Agent. Read the full issue online. https://www.iamagazine.com/magazine/issues/2024/october/declaration-of-independents-haley-andrews