Empathy in Digital Era with Sauvik Banerjjee

Avantika Designeering Series

Digital transformation means different things to different people. Some people think that it’s about the speed and power of back-office technology, getting more visibility into process and data. Some think it is about driving efficiency and cost savings to the bottom line. But the real gem in the digital transformation jewel box is the empathy of focusing digital transformation on improving the customer experience. In this episode, we interact with Sauvik Banerjjee, Chief Technology Officer at Tata Digital. With over two decades of building internet platforms, internet businesses, and internet technologies across four continents, he has built from scratch India's two most loved digital platforms - Reliance JIO & TataCLiQ. Let's know more about his journey and experiences in the latest episode of "Avantika Designeering Series", “Empathy in Digital Era”. You can connect with Sauvik on Twitter @sauvikbanerjjee. Don't forget to subscribe to our show and share your comments on [e-mail].