))
Enhancing the Savannah Banana Fan Experience through Facility Operations
Manage episode 424081598 series 3512374
Sisällön tarjoaa Brian Gregory. Brian Gregory tai sen podcast-alustan kumppani lataa ja toimittaa kaiken podcast-sisällön, mukaan lukien jaksot, grafiikat ja podcast-kuvaukset. Jos uskot jonkun käyttävän tekijänoikeudella suojattua teostasi ilman lupaasi, voit seurata tässä https://fi.player.fm/legal kuvattua prosessia.
Beyond Buildings host Brian Gregory sits down with Ret Weeks, the dynamic leader of stadium operations and capital projects for the Savannah Bananas. Tune in to discover how Ret and his team prioritize fan experiences, manage the challenges of a historic stadium, and continuously innovate to make baseball fun and engaging. This episode is packed with insights on servant leadership, operational excellence, and team culture.
00:00 Introduction to stadium operations leader Ret Weeks.
03:43 Brian and Ret talk financial management, analyzing data, tracking expenses, budgeting.
07:59 How stadium operations enhance fan experience with quality service.
13:49 Prioritizing fans, even over sponsorship and sales.
18:13 Adding a thousand seats requires supporting facilities.
22:13 North Star guiding operational decisions, serving fans.
24:28 Understanding purpose makes routine tasks meaningful.
21 jaksoa
Jaa
