Carl-Gould-70secondCEO-Who Has The Guts to Take on The Complaints
Manage episode 432906697 series 2943616
Who Has The Guts to Take on The Complaints
Hi everyone, Carl Gould here with your #70secondCEO. Just a little over a one-minute investment every day for a lifetime of results.. Is it hard to come up with what the complaints are? Nah, everybody knows what they are.
The key isn't what are the complaints, the key is who has the guts to take them on, right? That's really the game here, right? I'll come back to what I mean by obnoxious in a moment. But what we're gonna do is we're gonna make the offer, nobody else in your niche has the guts to make. Everybody knows what the problems are, but who is willing to step up and say, if you become my client, I will make sure that these top five complaints do not happen to you, period.
They won't, okay? I had my first contracting company, what were the top five complaints about a contracting company? Now, indulge me because I'm sure this is a New Jersey thing and doesn't happen to any of you in California, so let me try it out. One, contractors are not responsive. They don't start on time, they don't finish on time.
They give you one price, then they change order you to death and there's another price. They don't stand behind their work, they're gone as soon as you pay them and, you know, they send their team, they send their crew there and you have to watch over them because nobody's managing them. Is that a New Jersey thing or does that, did that make its way out to California? Sounds way too familiar, right? So what I did in my business was I took the top five complaints, I created a guarantee version of every project.
Like and follow this podcast so you can learn more. My name is Carl Gould, and this has been your #70secondCEO..
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