Navigating the C-Suite: Insights from Nicola Clement, Chief Experience Officer at Adore Beauty

CMO Chapters Podcast with Lucy Bolan

In this debut episode of CMO Chapters, host Lucy delves into the dynamic world of marketing leadership with Nicola Clement, Chief Experience Officer at Adore Beauty. Nicola, a seasoned professional with over 23 years of experience in digital and retail, shares her journey from her early days in marketing to leading major transformations at iconic brands like Myer, Jetstar, Smiggle, and Kathmandu. The conversation is packed with actionable insights for aspiring CMOs, including the importance of soft skills, personal branding, and how to navigate the complexities of today's business landscape.

Join us as Nicola opens up about her career path, the lessons learned from both great and challenging leaders, and her advice on how to achieve success in the ever-evolving marketing world.

Key Takeaways:

• Career Path & High Achiever Mindset: Nicola reflects on her journey, emphasising the importance of curiosity, problem-solving, and finding a balance between left-brain logic and right-brain creativity in marketing.
• Learning from Leaders: Nicola shares how past bosses, both supportive and difficult, shaped her leadership style, underscoring the importance of giving teams space to shine.
• Moving Up the Ladder: She breaks down the myth of linear career progression, advising marketers to focus on developing a broad skill set, embracing sideways moves, and being conscious of long-term goals.
• AI in Business: A candid discussion on how AI isn't new but now more accessible, Nicola stresses the need for a business-driven approach to AI rather than chasing shiny tech solutions.
• Personal Branding: Nicola encourages marketers to show up authentically and take advantage of panel opportunities to build their personal brand.
• Work-Life Balance & Stress Management: Nicola opens up about her struggles with stress and anxiety, sharing how "time budgeting" and maintaining balance help her manage a demanding career.

Recommended Reading from Nicola:

• Radical Candor by Kim Scott – A guide to giving and receiving feedback while fostering psychological safety in the workplace.
• Shakti Leadership – Exploring the balance of feminine and masculine power in business leadership, and how showing up as your whole self can drive success.

Connect with Nicola: LinkedIn: Nicola Clement

This podcast is brought to you by New Chapter Talent recruitment. If you're hunting for a fulfilling new role or seeking the right talent for your company, contact Lucy Bolan today!

Website: https://www.newchaptertalent.com.au/contact-us

LinkedIn: https://www.linkedin.com/company/new-chapter-talent/

Email: [email protected]