Manage episode 360387007 series 1106994
-This week we welcome back long time supporter of the show, Jon Brown.
-He recently completely a merger with Interlaced.
-Last time Jon was on the show, he was still evaluating options for his direction of growth.
-He discusses how difficult it was finding the right fit as some companies wanted to “acqui-hire” him.
-More emphasis was placed on his specific value rather than he company.
-As Tom Bridge told Jon, owner/operators tend to be bad employees.
-Jon is still running the day to day operations of Grove Technologies.
-Grove is acquisition #2 for Interlaced.
-Merging tools and systems is proving to be a challenge.
-Business models differ during acquistions as well, which can also complicate things.
-Jon speaks about the stages of a merger and compares his to varying stages of greif.
-Learning to work as a team means having to let go of some of you thoughts of how to get things done.
-As Jon joined Interlaced, he rediscovered his passion for the actual technology side of things. Some of that was lost in being an owner/operator of a business.
-Joe wants to know more about using Apple Business Chat.
-Grove uses a tool called Heymarket for business text messaging.
-Group SMS is a feature PsiMac is looking for as well.
-Sam has ongoing concerns about chat features creating more of an immediate response expectation.
-Jon talks about rules and auto responders to account for some of those concerns.
-Interlaced adds a 24/7 support team for after hours support of Grove customers.
-We debate the differences/similarities of Apple Business Messages and Slack.