Show notes are at https://stevelitchfield.com/sshow/chat.html
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Sisällön tarjoaa Sean Boyce and Stuart Balcombe, Sean Boyce, and Stuart Balcombe. Sean Boyce and Stuart Balcombe, Sean Boyce, and Stuart Balcombe tai sen podcast-alustan kumppani lataa ja toimittaa kaiken podcast-sisällön, mukaan lukien jaksot, grafiikat ja podcast-kuvaukset. Jos uskot jonkun käyttävän tekijänoikeudella suojattua teostasi ilman lupaasi, voit seurata tässä https://fi.player.fm/legal kuvattua prosessia.
Samanlainen kuin Customer Conversations
Three nerds discussing tech, Apple, programming, and loosely related matters.
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Discover a whole new take on Artificial Intelligence with Squirro's educational podcast! Join host Lauren Hawker Zafer, a top voice in Artificial Intelligence on LinkedIn, for insightful chats that unravel the fascinating world of tech innovation, use case exploration and AI knowledge. Dive into candid discussions with accomplished industry experts and established academics. With each episode, you'll expand your grasp of cutting-edge technologies and their incredible impact on society, and y ...
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continue reading
Download This Show is your weekly guide to the world of media, culture, and technology. From social media to gadgets, streaming services to privacy issues. Each week Marc Fennell and a team of people far smarter than him (his words, not ours) take a fun deep dive into how technology is reshaping our lives.
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A podcast about web design and development.
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A podcast featuring panelists of engineers from Netflix, Twitch, & Atlassian talking over drinks about all things software engineering.
…
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The director’s commentary track for Daring Fireball. Long digressions on Apple, technology, design, movies, and more.
…
continue reading
This is the audio podcast version of Troy Hunt's weekly update video published here: https://www.troyhunt.com/tag/weekly-update/
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Monday through Friday, Marketplace demystifies the digital economy in less than 10 minutes. We look past the hype and ask tough questions about an industry that’s constantly changing.
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Python Bytes is a weekly podcast hosted by Michael Kennedy and Brian Okken. The show is a short discussion on the headlines and noteworthy news in the Python, developer, and data science space.
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Player FM - Podcast-sovellus
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Siirry offline-tilaan Player FM avulla!
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Why you need qualitative data to improve your product with Delighted’s Caleb Elston and Charles Studt
Manage episode 265334686 series 2706804
Sisällön tarjoaa Sean Boyce and Stuart Balcombe, Sean Boyce, and Stuart Balcombe. Sean Boyce and Stuart Balcombe, Sean Boyce, and Stuart Balcombe tai sen podcast-alustan kumppani lataa ja toimittaa kaiken podcast-sisällön, mukaan lukien jaksot, grafiikat ja podcast-kuvaukset. Jos uskot jonkun käyttävän tekijänoikeudella suojattua teostasi ilman lupaasi, voit seurata tässä https://fi.player.fm/legal kuvattua prosessia.
Caleb Elston is the Co-Founder and CEO of Delighted. Charles Studt is Head of Marketing at Delighted. Together they make a rockstar team of experts passionate about making your product better through customer feedback. Here are just a few of the topics we’ll discuss in this episode:
- The awesome story of how Delighted started
- Why you should dog food your own product (dogfooding)
- How to build a B2B product with a B2C mindset (and the pros & cons of this strategy)
- Why you need more than NPS data
- The importance of qualitative data to drive your product forward
- How to increase the mindshare of your team by getting to the customer
- Why Delighted funnels customer data back into their Slack account
Resources
- Back to business from Delighted (Free resources, thanks Delighted!)
Reaching out to the Delighted team
- Email the team at hello@delighted.com
Bonus Tip - “A ton of value lies with your customer success team” - Caleb Elston
28 jaksoa
Jaa
Manage episode 265334686 series 2706804
Sisällön tarjoaa Sean Boyce and Stuart Balcombe, Sean Boyce, and Stuart Balcombe. Sean Boyce and Stuart Balcombe, Sean Boyce, and Stuart Balcombe tai sen podcast-alustan kumppani lataa ja toimittaa kaiken podcast-sisällön, mukaan lukien jaksot, grafiikat ja podcast-kuvaukset. Jos uskot jonkun käyttävän tekijänoikeudella suojattua teostasi ilman lupaasi, voit seurata tässä https://fi.player.fm/legal kuvattua prosessia.
Caleb Elston is the Co-Founder and CEO of Delighted. Charles Studt is Head of Marketing at Delighted. Together they make a rockstar team of experts passionate about making your product better through customer feedback. Here are just a few of the topics we’ll discuss in this episode:
- The awesome story of how Delighted started
- Why you should dog food your own product (dogfooding)
- How to build a B2B product with a B2C mindset (and the pros & cons of this strategy)
- Why you need more than NPS data
- The importance of qualitative data to drive your product forward
- How to increase the mindshare of your team by getting to the customer
- Why Delighted funnels customer data back into their Slack account
Resources
- Back to business from Delighted (Free resources, thanks Delighted!)
Reaching out to the Delighted team
- Email the team at hello@delighted.com
Bonus Tip - “A ton of value lies with your customer success team” - Caleb Elston
28 jaksoa
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Samanlainen kuin Customer Conversations
Show notes are at https://stevelitchfield.com/sshow/chat.html
…
continue reading
Three nerds discussing tech, Apple, programming, and loosely related matters.
…
continue reading
Discover a whole new take on Artificial Intelligence with Squirro's educational podcast! Join host Lauren Hawker Zafer, a top voice in Artificial Intelligence on LinkedIn, for insightful chats that unravel the fascinating world of tech innovation, use case exploration and AI knowledge. Dive into candid discussions with accomplished industry experts and established academics. With each episode, you'll expand your grasp of cutting-edge technologies and their incredible impact on society, and y ...
…
continue reading
Download This Show is your weekly guide to the world of media, culture, and technology. From social media to gadgets, streaming services to privacy issues. Each week Marc Fennell and a team of people far smarter than him (his words, not ours) take a fun deep dive into how technology is reshaping our lives.
…
continue reading
A podcast about web design and development.
…
continue reading
A podcast featuring panelists of engineers from Netflix, Twitch, & Atlassian talking over drinks about all things software engineering.
…
continue reading
The director’s commentary track for Daring Fireball. Long digressions on Apple, technology, design, movies, and more.
…
continue reading
This is the audio podcast version of Troy Hunt's weekly update video published here: https://www.troyhunt.com/tag/weekly-update/
…
continue reading
Monday through Friday, Marketplace demystifies the digital economy in less than 10 minutes. We look past the hype and ask tough questions about an industry that’s constantly changing.
…
continue reading
Python Bytes is a weekly podcast hosted by Michael Kennedy and Brian Okken. The show is a short discussion on the headlines and noteworthy news in the Python, developer, and data science space.
…
continue reading
Player FM - Podcast-sovellus
Siirry offline-tilaan Player FM avulla!
Siirry offline-tilaan Player FM avulla!
