44. R-E-S-P-E-C-T should be spelled C-I-V-I-L-I-T-Y

Dear HR Diary - The Unfiltered Truth You Wish They Taught in Management School

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In this episode of Dear HR Diary, host Dawn Hart dives into a crucial topic impacting workplace culture today: Respect at Work: Why Civility is the Key to Success. With increasing reports of incivility at work, this conversation explores why it has become a prominent issue, how it escalates, and what organizations and individuals can do to restore respect and civility.

Key Discussion Points:

• Why Civility Has Become a Prominent Issue in the Workplace:
  Dawn unpacks the reasons why civility has come to the forefront, including increased stress levels, fast-paced work environments, and the impact of digital communication, which can often lead to misunderstandings.
• Reasons for the Escalation of Incivility:
  Contributing factors such as high workloads, unclear expectations, and poor management can fuel a toxic environment. Dawn also explores how remote work dynamics and the blending of personal and professional boundaries can exacerbate incivility.
• What Incivility Looks Like in the Workplace:
  The episode highlights common examples of incivility, including dismissive language, exclusion from discussions, passive-aggressive behavior, and lack of recognition or appreciation. These seemingly small actions can have big consequences on team morale and productivity.

Six Practical Steps to Promote Civility in the Workplace:

Dawn outlines actionable strategies that anyone can adopt to create a more civil, respectful environment:

1. Lead by Example
2. Communicate Clearly and Respectfully
3. Set Clear Boundaries
4. Recognize and Reward Civility
5. Provide Training on Civility and Conflict Resolution
6. Encourage Self-Reflection and Accountability

The Importance of a Civil Workplace:

Dawn emphasizes that a civil workplace isn’t just about being nice—it’s about fostering an environment where people feel safe, respected, and valued. This, in turn, drives employee engagement, productivity, and retention, and significantly reduces stress and burnout.

Tune in to learn how fostering civility can transform your workplace and enhance collaboration, innovation, and employee well-being.

Listen now to gain practical insights and takeaways for your HR and Management toolkit!

Connect with Dawn:

• Website: www.managewithhart.com
• LinkedIn: https://www.linkedin.com/in/dawn-hart-sphr-shrm-scp-ma-5467062/

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Connect with Dawn:
Website: www.managewithhart.com
Instagram: @managewithhart