Episode 265: Building a Better Therapist System with Alex Katz, Founder & CEO at Two Chairs, Los Angeles, CA, USA

Disruptive CEO Nation

We respect the mission of Two Chairs because we believe that human potential relies on individuals remaining mentally strong. Enter Alex Katz. He has a clear vision for company growth and expansion, deeply rooted in his personal experiences and commitment to improving mental health care. But this is not just about access, the systems are highly sophisticated to introduce the patient to the right therapist based on personalized matching factors.

Alex emphasizes the importance of building a strong foundation before scaling, particularly in healthcare, where patient outcomes are critical. His approach involves investing in the right clinical culture and technology, ensuring that the company stays true to its core values of patient and clinician care while attracting aligned investors.

As Two Chairs has grown to connect around 600 therapists with clients - and these are employees, not an independent network so they are verified and aligned with the brand. Alex aspires to expand the company's reach across multiple states, addressing the mental health crisis on a larger scale and making quality care accessible to more communities.

Highlights of our conversation:

- Two Chairs aims to expand to help more people by making it easier to find the right therapist. In fact, 98% of clients find the right therapist on the first try.

- The matching algorithm used by Two Chairs considers therapist identity, clinical expertise, therapeutic style, and logistical factors to ensure patient satisfaction.

- Two Chairs is proud to have diverse, multi-lingual, multicultural therapists that are direct employees.

- Alex discusses the barriers to accessing therapy and mental health services across states due to licensing restrictions and discusses future changes in the health space. Currently they serve California, Florida, and Washington.

- Founder support networks are crucial for navigating the challenges of leadership, as highlighted by Alex in the success of Two Chairs.

Alex Katz is the Founder and CEO of Two Chairs, an innovative multi-state outpatient mental health system. Prior to founding Two Chairs, Alex led the Consumer Goods group at Palantir Technologies and served large health systems at McKinsey & Company, where he gained an appreciation for the barriers to getting great care within the existing U.S. healthcare system. He received his M.S. and B.A. from Stanford University.

Connect with Alex:

Website: www.twochairs.com

LinkedIn: www.twochairs.com

Twitter/X: https://x.com/twochairsmh

Facebook: https://www.facebook.com/twochairstherapy

Connect with Allison:

Feedspot has named Disruptive CEO Nation as one of the Top 25 CEO Podcasts on the web and it is ranked the number 10 CEO podcast to listen to in 2024! https://podcasts.feedspot.com/ceo_podcasts/

LinkedIn: https://www.linkedin.com/in/allisonsummerschicago/

Website: https://www.disruptiveceonation.com/

Twitter: @DisruptiveCEO

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