Ep. 448 Human-Centered Design for End-of-Life and After-Death Care with Isabel Knight

End-of-Life University

Learn how the concept of human-centered design can improve how we care for people at end of life and also how we operate our businesses.

My guest Isabel Knight is a human-centered designer and end-of-life guide who founded The Death Designer to provide design services for deathcare businesses and non-profits. She is also the president of the National Home Funeral Alliance, which teaches people about community deathcare and how to conduct a funeral from home. She discusses her work as an end-of-life guide, home funerals, and the concept of human-centered design. Learn more at these websites:

thedeathdesigner.com

homefuneralalliance.org

YouTube Channel

Listen here:

This episode includes:

• What the National Home Funeral Alliance provides
• Why home funerals are important
• How funeral homes can help support community deathcare
• What is human-centered design and why it’s important
• The power of simple small changes to make a difference
• Designing products and systems for the needs of the most vulnerable people benefits everyone
• Challenges facing end-of-life care from the perspective of a young person
• The need for a business model for death doulas
• Potential changes coming to the “Funeral Rule” to increase transparency around funeral home prices

Links mentioned in this episode:

• NEW! Additional Live screening and discussion for documentary film The Last Ecstatic Days. Register here.
• NEW Gift Guides for Caregivers, People Receiving Care, and People Who are Grieving
• Get my two new books!! Stories from the Dark Night and The Tao of Death
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