332: Darja Gutnick - Bite-Size Learning for First-Time Leaders

Fast Leader Show | Customer Experience Leadership

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2+ y ago 37:58

MP3•Jakson koti

Media consumption preferences have changed over the past few years. People want to consume information faster on their own terms. Traditional learning programs and long-form content is being replaced with quick, bite-sized information. With the next generation of leaders on the rise, equipping and enabling first-time leaders has become a challenge.

The wisdom to lead is buried in the minds of experienced leaders. The knowledge is hidden in books and scientific papers. With first-time leaders not knowing what they need, how do you fill the gap in leadership development?

In this episode, Darja Gutnick shares what first-time leaders need to know and the mindset shift to microlearning.

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#Business #Companyculture #Customerexperience #Emotionalintelligence #Employeeengagement #Leadershipdevelopment #Leadershipskills #President Call Center Coach #Callcenter #Careers #Jim Rembach, President Call Center Coach #Jim Rembach