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Digitally Transforming Financial Institutions with Katie Sokalsky, VP, Digital Product Management, Scotiabank & Brent HoYoung, CEO, Dream Payments
Manage episode 279266130 series 2834491
Sisällön tarjoaa TribalScale, Sheetal Jaitly, and Dinesh Moorjani. TribalScale, Sheetal Jaitly, and Dinesh Moorjani tai sen podcast-alustan kumppani lataa ja toimittaa kaiken podcast-sisällön, mukaan lukien jaksot, grafiikat ja podcast-kuvaukset. Jos uskot jonkun käyttävän tekijänoikeudella suojattua teostasi ilman lupaasi, voit seurata tässä https://fi.player.fm/legal kuvattua prosessia.
TribalScale CEO Sheetal Jaitly is joined by Scotiabank's VP of Digital Product Management, Katie Sokalsky and CEO of Dream Payments, Brent HoYoung. With two FI industry experts, Sheetal gets to the bottom of a big Canadian bank's response to COVID-19, and how they dealt with distributing government relief funds in one week. Additionally, we learn the challenges of digital banking and connecting people to relief finances in the United States compared to Canada, and what Dream Payments is doing to solve those problems. Identity & data stewardship, relationships between banks and customers, a human-centric approach, digital transformation, and digital banking - hear their take on all of it and more. Oh, and if you're in FI on a digital journey, what are the key takeaways, regardless of the size of your organization? Find out in this week's episode of First Name Basis.
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