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Advocating for the Consumer with Claimo
Manage episode 313806856 series 3288899
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Welcome to Hard Mode with the founder of Financial Services group Claimo: Nathan Mortlock. Claimo are specialists in claiming back junk insurance refunds for thousands of consumers that have outlaid on car finance, credit cards, personal loans and mortgages.
This team do the investigative work with finance institutions to recover these funds on behalf of the consumer, and we cover some fortunate recent aspects of the business such as consumer advocacy and referrals, plus national media coverage which boosted their customer base hugely.
Talking points:
- Being one of the first to market, solving a problem for Aus customers, as part of Claimo’s origin
- Banging the drum for consumers rights after Royal Commission findings
- Consumer advocacy and storytelling as a claims management business
- Experiencing a win with national media coverage
- Taking the time to discover how the market worked, but engaging with community groups
- Being in the midst of exponential growth at Claimo
- Tapping into more verticals in the near future
Links:
Online:
Nathan Mortlock on Twitter: @ClaimoNathan
Follow Tractor Ventures on Twitter: @tractorventures
This episode was hosted by Garry Williams: @gwilliamsALTS
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