It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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Sisällön tarjoaa Healthcare Disruption Podcast. Healthcare Disruption Podcast tai sen podcast-alustan kumppani lataa ja toimittaa kaiken podcast-sisällön, mukaan lukien jaksot, grafiikat ja podcast-kuvaukset. Jos uskot jonkun käyttävän tekijänoikeudella suojattua teostasi ilman lupaasi, voit seurata tässä https://fi.player.fm/legal kuvattua prosessia.
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[EP 26] THROWBACK [Episode 1] PATIENT EXPERIENCE OUTCOMES
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Manage episode 199850929 series 1522672
Sisällön tarjoaa Healthcare Disruption Podcast. Healthcare Disruption Podcast tai sen podcast-alustan kumppani lataa ja toimittaa kaiken podcast-sisällön, mukaan lukien jaksot, grafiikat ja podcast-kuvaukset. Jos uskot jonkun käyttävän tekijänoikeudella suojattua teostasi ilman lupaasi, voit seurata tässä https://fi.player.fm/legal kuvattua prosessia.
Welcome to the 1st THROWBACK episode of Healthcare DisruPTion Podcast with Andrew Rothschild and Jerry Durham. This is originally episode 7 released in September 2016…..Enjoy. Here is the original show notes. The conversation continues regarding the [Customer Lifecycle](). This episode addresses the objectives of the customer lifecycle such as why do I need to put a lifecycle in place? You will hear the discussion focus around WHO is the key employee in your company (hint…they do not have initials behind their name). You will hear how these employee are involved in all the early interactions and becomes the voice of the company! Lastly, we will discuss how with the Customer Lifecycle in place your employees will be empowered and in place to drive the change to make important improvements in the company. The future is here, don’t fight it and don’t take it personally. Time to figure out how to achieve your patient outcomes and keep your patients happy…all at the same time! Here are the links to the people and the places from this show: Jerry WEBSITE: jerrydurhamPT.com Jerry TWITTER: jerry_DurhamPT Jerry Instagram: JerryDurhamPT Jerry FACEBOOK: Jerry Durham PT Andrew TWITTER: ArothschildPT Andrew PODCAST: pt_soapbox Subscribe on iTunes: itunes.apple.com/us/podcast/healt…d1261571234?mt=2
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20 jaksoa
MP3•Jakson koti
Manage episode 199850929 series 1522672
Sisällön tarjoaa Healthcare Disruption Podcast. Healthcare Disruption Podcast tai sen podcast-alustan kumppani lataa ja toimittaa kaiken podcast-sisällön, mukaan lukien jaksot, grafiikat ja podcast-kuvaukset. Jos uskot jonkun käyttävän tekijänoikeudella suojattua teostasi ilman lupaasi, voit seurata tässä https://fi.player.fm/legal kuvattua prosessia.
Welcome to the 1st THROWBACK episode of Healthcare DisruPTion Podcast with Andrew Rothschild and Jerry Durham. This is originally episode 7 released in September 2016…..Enjoy. Here is the original show notes. The conversation continues regarding the [Customer Lifecycle](). This episode addresses the objectives of the customer lifecycle such as why do I need to put a lifecycle in place? You will hear the discussion focus around WHO is the key employee in your company (hint…they do not have initials behind their name). You will hear how these employee are involved in all the early interactions and becomes the voice of the company! Lastly, we will discuss how with the Customer Lifecycle in place your employees will be empowered and in place to drive the change to make important improvements in the company. The future is here, don’t fight it and don’t take it personally. Time to figure out how to achieve your patient outcomes and keep your patients happy…all at the same time! Here are the links to the people and the places from this show: Jerry WEBSITE: jerrydurhamPT.com Jerry TWITTER: jerry_DurhamPT Jerry Instagram: JerryDurhamPT Jerry FACEBOOK: Jerry Durham PT Andrew TWITTER: ArothschildPT Andrew PODCAST: pt_soapbox Subscribe on iTunes: itunes.apple.com/us/podcast/healt…d1261571234?mt=2
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20 jaksoa
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