It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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#4: What does the on-demand economy mean for service businesses?
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Manage episode 173412384 series 1393299
Sisällön tarjoaa In The Know - A Customer Experience Podcast. In The Know - A Customer Experience Podcast tai sen podcast-alustan kumppani lataa ja toimittaa kaiken podcast-sisällön, mukaan lukien jaksot, grafiikat ja podcast-kuvaukset. Jos uskot jonkun käyttävän tekijänoikeudella suojattua teostasi ilman lupaasi, voit seurata tässä https://fi.player.fm/legal kuvattua prosessia.
Have you ever wanted an on-demand repairman? In this episode, we’re chatting with Dispatch co-founder, Yaakov Zar. We're discussing what it takes to get that technician to your house in 5-10 minutes, the new technology offerings that are enabling this functionality, and what is preventing the on-demand economy from tapping into the service industry. I hope you enjoy listening as much as I enjoyed chatting with today’s guest Yaakov Zar (twitter.com/yjzar) How to spread the love: Share the podcast with your coworkers | Subscribe | Review us | Follow us on twitter: Dispatch (twitter.com/dispatch_me) and Todd(twitter.com/todd_stew) Music: www.bensound.com & www.jamendo.com
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Manage episode 173412384 series 1393299
Sisällön tarjoaa In The Know - A Customer Experience Podcast. In The Know - A Customer Experience Podcast tai sen podcast-alustan kumppani lataa ja toimittaa kaiken podcast-sisällön, mukaan lukien jaksot, grafiikat ja podcast-kuvaukset. Jos uskot jonkun käyttävän tekijänoikeudella suojattua teostasi ilman lupaasi, voit seurata tässä https://fi.player.fm/legal kuvattua prosessia.
Have you ever wanted an on-demand repairman? In this episode, we’re chatting with Dispatch co-founder, Yaakov Zar. We're discussing what it takes to get that technician to your house in 5-10 minutes, the new technology offerings that are enabling this functionality, and what is preventing the on-demand economy from tapping into the service industry. I hope you enjoy listening as much as I enjoyed chatting with today’s guest Yaakov Zar (twitter.com/yjzar) How to spread the love: Share the podcast with your coworkers | Subscribe | Review us | Follow us on twitter: Dispatch (twitter.com/dispatch_me) and Todd(twitter.com/todd_stew) Music: www.bensound.com & www.jamendo.com
…
continue reading
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