EP224: Advice On Building & Running Ecommerce Teams, with Digital Director Claire Wilson

Inside Commerce: Ecommerce Strategy, CX and Technology Podcast

LISTEN: Apple Podcasts: https://podcasts.apple.com/gb/podcast/re-platform-replatforming-podcast/id1488091548 Spotify: https://open.spotify.com/show/25sR2mHAFdsVmrZoHMibzZ Amazon: https://music.amazon.co.uk/podcasts/6b90a9bb-1554-4d79-849f-066f6139346b/re-platform---ecommerce-cx-and-technology-podcast FOLLOW US: LinkedIn: https://www.linkedin.com/company/re-platform-podcast/ EPISODE SUMMARY: All businesses face this challenge: what resources do you need to run an ecommerce store, and how does this change over time to deliver against growth targets? It's a challenge knowing what blend of skills do you need, what should be in-house vs outsourced and how do you structure and manage the team to ensure it delivers against growth targets and performance metrics. In this podcast we’re talking to an experienced ecommerce leader to find out how she approaches these decisions, and what she’s learned from running ecommerce for brands including Waitrose, This Works, Laura Mercier and Bare Minerals. Any questions, please let us know via LinkedIn or using the form on our website https://replatform.fm